operation Assistant 
Operation Assistant (1-10 Yrs )A Leading Trading Group Company in Qatar |
Qatar
Not Mentioned
Qatar
|
23-04-2018Communication & Working RelationshipsWorks closely with the staff to ensure information transmission at all time.Coordinates with different departments in the Head Office/ Central Kitchen to guarantee effective communication.Interacts with customers to follow-up on their satisfaction, requests and complaintsManages direct reports and operational issues on a daily basis.Knowledge, Skills, and ExperienceBA degree Hotel Management or a related degree.Minimum 7 years of experience in similar positions, similar product is a plus.Excellent interpersonal, communications, presentation and marketing skills.Fluent in English and Arabic languages, other language is a plus.Physical Requirements of the jobThe job of the Floor Manager may require long hours, time and location flexibility.2018-04-23 15:38:15 |
Reservation / airport concierge officer
Reservation / airport concierge officer (2-6 Yrs )Ijet |
Dubai
,
United Arab Emirates
United Arab Emirates
United Arab Emirates
Not Mentioned
United Arab Emirates
|
23-04-2018Job Description : Handling the Global Meet and Assist Service requests and inquiries with high quality of service.• Responsible for the application of requirements and coordination of the service request.• With the task to monitor the flight arrivals / departures and aircraft parking bays (if needed) in order to ensure that passengers are promptly received and escorted.• Responsible in updating the database with information of the service provided and outstanding requests (delayed flights etc.) from the current shift in order to provide customers feedback on the service provided and coverage by the next shift for delayed passengers and no shows.• Resolve customer issues pertaining to reservations, onward connections, visa formalities etc (when needed). in order to ensure minimum inconvenience to passengers.• Provide information and guidance to customers of flight schedules, airline formalities, visa requirements, hotel information, currency exchanges, transport arrangements etc. in order to reflect an image of a `knowledgeable’ quality service enhancing company’s image as a service provider.• With the task to review that the applied details to ensure that the arrangements are all in order.2018-04-23 14:14:41 |
operation coordinator
operation coordinator (0-7 Yrs )Alaa For Industries Group of Company� |
Saudi Arabia
Not Mentioned
Saudi Arabia
|
23-04-2018Our Esteem Client , Alaa For Industries Group of Company is based on Diesel Generator power Sector plant in Saudi Arab2018-04-23 12:45:07 |
Supervisor airport services - Doha
Supervisor Airport Services - Doha (Fresher )Emirates |
Qatar
Not Mentioned
Qatar
|
23-04-2018  Supervisor airport services - Doha -E Job Purpose JOB PURPOSE ·        Working under the direction of the Senior Emirates Official on duty, deploys available EK staff to optimum effect and ensures that the various service suppliers provide the expected level of service to Emirates Passengers. ·        At certain Stations, where no other senior staff exists, will run the Station in the absence of the airport services Manager or Country Manager.   JOB ACCOUNTABILITIESWill include but will not be limited to:- ·        Deploying available Emirates resources to best advantage in order to satisfy passenger and operational requirements arising during each duty period. ·        Ensuring that Ground Handling Agent and other service suppliers are fully briefed regarding EK requirements and that they deliver them in a timely and efficient manner so that the service handling proceeds smoothly and Emirates passengers expectations are met or exceeded. ·        Dealing with problems arising such as delays, disruptions, excess baggage or denied boarding including implementation of theOptionsScheme, within the guidelines provided by airport services Manager in order to retain customer confidence and loyalty. ·        Using initiative to resolve problems outside these guidelines but keeping senior staff informed of the action taken.  ·       Controlling catering uplifts and expenditure on meals and accommodation for transfer or delayed passengers in order to minimize waste and unnecessary costs while still meeting the needs of EK passengers. ·        Investigating and responding to queries, complaints and claims received from various Head Office departments or passengers direct, in an efficient and timely manner in order to restore passenger confidence. ·        Ensuring the expeditious and accurate completion of all post flight activities including dispatch of messages, forwarding of documentation and completion of station file so that down-line operations can proceed smoothly and any future queries can be responded to. ·        Undertaking various administrative functions including rostering of staff, completion of performance appraisals, reordering of stationery in order to ensure that the Emirates staff are disciplined, well motivated, well groomed and able to perform their tasks in an efficient and professional manner. ·        Other duties as directed from time to time by the airport services Manager or senior station official on duty e.g. assistance with Immigration Fines (where appropriate), in order to meet the needs of the operation. ·        When denied boardings are likely, endeavor to implement Options Scheme and other arrangements to handle the oversales situation. ·        Reconcile uplifted revenue documents and ensure all requirements are completed and included in the flight packet, before it is forwarded to Revenue Accounts. ·        Provide assistance and support to ASM/ASO in the follow up of discrepancies and ensure implementation of corrective actions. ·        Assist ASO in completing flight handling and other reports (or to independently prepare them in his absence). ·        Ensure SKYWARDS members are provided appropriate services as per their tier level and procedures. ·        Ensure flights are closed and finalized on time. Qualifications and Experience  Minimum level of education – High School level or equivalent. Must have good interpersonal skills and a pleasant outgoing personality. Minimum 5 years experience in airport Ground Handling, with at least 2 years experience as a senior station assistant and with proven ability or aptitude to lead a team. Must have completed relevant professional training courses. (Advanced courses in Passenger services, Reservations and Ticketing, Ground operations, Cargo, Weight and Balance, Baggage services and Claims and Behavioral Skills etc.) Should have a working knowledge of Departure Control Systems (DCS).Must have the right to live and work in Qatar. The company will not provide or assist in obtaining work permits.   Salary and Benefits The Emirates Group is a highly profitable business with revenue of US$.1 billion and over, employees. The Group comprises of dnata, one of the largest air services provider globally and Emirates airline, the Group’s rapidly expanding and award-winning international carrier. Within the Group there are a diverse range of businesses which offer a wide spectrum of career opportunities, all of which can be explored through the Groups dedicated careers website,Emirates flies one of the youngest, most innovative fleet in the sky to over destinations across six continents and dnatas network now extends across locations worldwide. With our international network constantly expanding and opportunities arising in countries/cities outside of Dubai, we are looking for career motivated individuals to join our operations in their home countries. We offer our employees competitive remuneration packages, attractive travel benefits, and career development supported by multi-million dollar training facilities in Dubai, and e-Learning programmes for those seeking a long-term future in the Company. Job Category: airport operationsPrimary Location: Qatar-DohaJob Posting:-Jan-, 9:: AMClosing Date:-Feb-, 7:: PM2018-04-23 10:54:17 |
Site Engineer - Special airport Systems
Site Engineer - Special Airport Systems (1-10 Yrs )Parsons International |
Doha
Qatar
Qatar
|
23-04-2018Site EngineerSpecial airport Systems
Doha, Qatar Through Parsons engineering and construction management services, we deliver innovative, safe and sustainable infrastructure in Abu Dhabi, Dubai, Qatar, Oman, Bahrain and Kuwait.Our focus is on delivering air, rail, road and highway transportation; water conveyance and/or wastewater treatment; and land development and public infrastructure to our clients and your communities. Parsons creates interconnected communities and world class infrastructure. Responsible for all site inspections and progress installations of Special airport Systems for locations throughout the entire terminal. Special Systems consist of all extra low voltage systems namely: [FAS] Fire Alarm System, [PAS] Public Address, [LAN] Local Area Network, [FIDS] Flight Information Display System, Access Control System, etc. Responsibilities also include inspection of works and materials by the Contactors, ensuring quality and quantity as stated by Contract and project specifications.Requirements- Degree in Engineering in Electrical Engineering. - 10 years experience in large complex buildings. airport experience is preferred.
- Ability to set priorities and manage activities to successful completion.
- Knowledge of the construction industry relating to airport systems.
- Effective oral and written communication skills.2018-04-23 10:03:15 |
Architect - airport - Design
Architect - Airport - Design (1-10 Yrs )italent |
HongKong
Not Mentioned
HongKong
|
17-04-2018Must be qualified with an appropriate degree/diploma and be a Registered Professional Architect.10+ years of experience with planning, design and management projects at large hub international airports.Planning and design of airport terminal buildings at commercial service airports.2018-04-17 16:55:40 |
Front Office - airport Greeter
Front Office - Airport Greeter (1-3 Yrs )Rotana Hotel |
Kuwait
Not Mentioned
Kuwait
|
19-04-2018We are currently seeking for passionate and dynamic guest focused Front Office professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
As an airport Greeter you are responsible to meet and provide prompt, courteous and efficient service to all guests so as to achieve high level of customer satisfaction through personalized service from arrival till departure, whereby your role will include key responsibilities such as:
Ensure that the paging board is neat, clean and the guest information are written correctly
Promote and maintain good working relation with airline desk, customs, immigration and other airport personnels
Co-ordinate and assist transportation requirements of guest
Expedite the guest entry to the country by ensuring entry visas etc. are correct and have full and up to date knowledge of the visa procedures
Liaise closely with the Visa Officer for visit visa application and the Visa Clerk for all typing required and translations where necessary
Ensure that all hotel guests are met and assisted at the airport on arrival and departure in order to provide personalized service
Display a paging board prominently to identify the guests arriving at the airport, according to established country legislation
Carry the daily arrival and departure report in order to monitor guest movement.2018-04-19 12:29:45 |
airport operations Officer - Jeddah
Airport Operations Officer - Jeddah (3-5 Yrs )Etihad Airways |
Jeddah
,
Saudi Arabia
Saudi Arabia
Saudi Arabia
Not Mentioned
Saudi Arabia
|
09-04-2018Job Purpose You will supervise the landside operation delivering an optimum guest experience at all touch points. Acts as a senior point of liaison for third party customer service staff ensuring that Etihad Airways ground handling requirements and customer service standards are met at all times. Responsibilities You will be responsible to: Supervise and control flight-handling activities such as flight editing, check-in, transfers, boarding etc, in order to ensure an optimum standard of guest service, ensuring that all ground services business is delivered in accordance with the Etihad values. Act as point of liaison for 3rd party check-in staff ensuring that resources provided are aligned with the SLA. Responsible for the design and implementation of effective rosters which meet operational and legal requirements. Conduct SLA audits on the landside operation and feed back the findings to the airport Manager and GHA staff. Will take an active role in Emergency Response and Business Continuity exercises. Ensure that opportunities to optimize excess baggage revenues are identified and delivered. Ensure the Performance Management of junior team members is carried out in accordance with the Etihad Airways values. Will act as local guest services champion for airport feedback in consultation with HQ. Other ad hoc duties as detailed by the business as and when required. Requirements Minimum secondary education, preferably diploma level. In addition to above; you are required to have the following: Strong written and verbal English language Computer literate Function specific licenses for tasks performed, where required e.g. load control Ideally with 3-5 years customer service experience. Supervisory experience of at least 1 year would be an advantage. Minimum of 1 year airline experience is preferred. Must have right to live and work in the country.2018-04-09 23:17:04 |
Project Director - airport
Project Director - Airport (1-10 Yrs )The Highfield Company |
Saudi Arabia
Not Mentioned
Saudi Arabia
|
09-04-2018We are on assignment with a leading construction consultancy who are seeking a Project Director for a major new airport project in Southern Saudi Arabia. Reporting to the operations Director, you will assume full responsibility for construction supervision on the project and will ensure that it is delivered to the desired strategy. This is a crucial appointment for our client, the preferred candidate will have a demonstrable track record in the delivery airport projects.Requirements- Must possess a relevant Structural/Civil Engineering or similar degree qualification.
- Previous experience working for a recognised construction company in a project leadership role is a must have requirement.
- Previous experience working in Middle East would be highly desirable.
- Must have a proven track record in the delivery of airport projects as Project Manager/Director.
- Possess strong problem-solving and trouble-shooting abilities
- Have excellent leadership and management abilities
- Be self-motivated, enthusiastic, organised and confident
- Have good communication and interpersonal skills
- Be able to effectively lead and communicate with a multicultural team at all levels2018-04-09 17:00:40 |
airport operation Trainer
Airport Operation Trainer (Fresher )Dallah Albaraka |
Jeddah
Saudi Arabia
Saudi Arabia
|
09-04-2018Role :The Saudi Academy of Civil Aviation trains employees and fresh graduates in the area of civil aviation affairs. The job calls for knowledge and experience in the realm of aviation. The candidate would be subject to contributing to the development of training materials, providing input on training matters, liaising at times with high level of officials of the General Authority of Civil Aviation.
Job Description and Responsibilities:
Teaching at various levels is acquired by the head of department and by the training plan.
Reporting progress to the head of department
Planning and preparing lessons
Tracking student progress
In addition the employee will also be requested to attended and contribute to meetings that are held concerning the academys training plan.
Requirements :Supervision Level
Employee will be supervising the work and other resources as assigned to by the head of the department he is reporting.
Level of Performance
1.Computer Savy
2. MS Office literate
3. Seasoned and trained in the following:
Safety
Quality
operations
Environment
Aeronautical Science
Management / Administration2018-04-09 12:52:06 |
F&B Supervisor - airport Service
F&B Supervisor - Airport Service (5-10 Yrs )Emirates Flight Catering |
Dubai
,
United Arab Emirates
United Arab Emirates
United Arab Emirates
Not Mentioned
United Arab Emirates
|
03-04-2018Applications are invited for the position of Food and Beverage SupervisorThis position is within the Food and Beverage airport Service Department and reports to the Assistant Food and Beverage Manager.KEY ACCOUNTABILITIESEnsure all customers are provided with the best quality of food and service through cost effective and efficient management, assuring continuous improvement of food items.Ensure that F&B operation is performed in compliance with the EKFC Service Standard including Hygiene and Safety aspects.Ensure professional supervision of assigned staff by training, motivating and counselling to achieve the objectives agreed upon and provide the necessary guidance whenever required.Demonstrated ability to identify and implement corrective actions arising from incident investigations.Ensure that the standards of the service, the quality and prices of food items are maintained to a satisfactory level.Comply with and practice EKFC Occupational Health and Safety Policy and procedures.Responsible for implementing safe working practices and procedures in accordance with EKFC policies.Demonstrate ability to identify and implement corrective actions arising from incident investigations.Apply the Quality Policy and Quality System established in accordance with ISO 9001:2008 international standards and executes all responsibilities according to the department work procedures while reflecting EKFC Quality Policy.2018-04-03 16:17:51 |
airport Supervisor
Airport Supervisor (5-10 Yrs )UrbaCon Trading & Contracting, LLC |
Doha
Qatar
Qatar
|
03-04-2018ob Description
Enter Email ID
OVERALL MISSION
Maintain and oversee the correct operation of the airport and Exit area, providing safe, agile and quality service and guaranteeing the visitor entry and exit times as well as the correct handling of the cash received, in compliance to company established procedures.
KEY RESPONSIBILITIES & MAIN DUTIES:
Control the staff authorizations and documents for Human Resources and elaborate administrative and operative payroll of the personnel (schedules, vacation, exchanges, leaves, sick leaves, etc.)
Coordinate with trainers the subjects to teach to new collaborators and guarantee, by means of assessments and evaluations the personnel development.
Guarantee that deviations of personnel tallies lie within established standards and cross information with Finance.
Organize personnel positioning according to capacity and season.
Oversee the compliance with internal control window sales intake (discounts, courtesy passes, cash over & short and tallies).
Guarantee that service and visitor entry and exit times are within the standards established by the company.
Coordinate with the different departments of the commercial area the logistics for visiting groups and schools entry and exit.
Evaluate the people who have made the most effort during the month to propose them as candidates for employee of the month. Attend to and provide follow up for customer complaints and suggestions.
Control and restock raw materials and supplies in coordination with corresponding areas.
Oversee the correct execution of the package control procedure. Carry out the daily maintenance and operations checklist.
Oversee the area and personnel image in compliance with the standards established by the sponsors.
Participate in management meeting to detect areas of opportunity. Coordinate with Maintenance to cover area needs.
Be involved with the operation, depending on visitor appraisal.
OTHERS:
Systems; Finance for the functionality of POS terminals and cash pick-ups; Warehouse for raw materials; operation, Foods & Beverages and Retail for visitor bracelet placement in high season; Income for deviations report, and Maintenance to attend to area repairs2018-04-03 14:51:00 |
Manager airport services (EK)
Manager Airport Services (EK) (Fresher )Emirates |
Dubai
,
United Arab Emirates
United Arab Emirates
United Arab Emirates
Not Mentioned
United Arab Emirates
|
03-04-2018  Manager airport services (EK) -K8 Job Purpose Manage EK airport services on a shift basis, as per area of responsibility (terminal, concourse or outstation), in order to achieve high levels of service delivery to customers whilst ensuring a safe, secure, efficient and cost effective operation. Make sure all partner business units, include service providers, are working together in achieving quality end results for the customer and the operation. Tightly manage the service during operational disruptions with the goal of maintaining customer confidence and play an active role in various department projects. Responsible for managing the EK airport services operations at the Hub and Outstations onx7 basis. There will be 3 roles as follows: Terminal - check-in, special services (UM, YP), STPC, Chauffeur Drive, IO, VIP, baggage arrival Concourse - Boarding Gates, Transfer product, Lounges, operations services and Transfer Baggage Outstations support to Station Managers across network. Job Outline:Lead operational activities on shift basis, mobilising internal and external resources to meet operational demands. In case of the roles responsible for Dubai operations, deliver a shift action plan with briefings for shift managers/officers leading to clear set of shift priorities. Ensure consistency in shift decision making and leadership, enforcing strict adherence to service standards and procedures. In an effort to meet business unit and operational KPIs, role models strong teamwork across functions at the hub and also with network stations. Through presence at the airport or working through station staff (in case of outstations), closely manage unplanned contingencies/disruptions, through mobilising resources and developing a prompt action plan. Delegate discretionary authority to the relevant managers and other reporting staff, ensuring prompt service recovery at all times. Ensure Service Level Agreements and Ground Handling Contracts, as case may be, are adhered to by service providers and outsourced contractors, escalating complaints where necessary and pushing for timely resolution through a collaborative approach. Maintain good working relations with all internal and external stakeholders across the operation in order to deliver to operational targets. Generate daily shift reports covering activities and incidents, but also focussing on achievements and improvement opportunities. Highlight to concerned stakeholders, potential issues, recurring discrepancies and service failures presenting with recommendations for change. Proactively run random performance checks across the hub, ensuring implementation of the daily shift plan and in the case of network stations ensure achievement of customer service standards and integrity of aircraft departure schedules. As seniormost operational manager on shift (for terminal, concourse or outstations), influence the VP Network Control on decisions related to changes in scheduled departures due to issues related to customer service or service recovery. In order to maintain complete operational transparency, role holders in terminal and concourse at Dubai will require to constantly monitor the effects of their decisions on each other and the outstations (and vice-versa), so that decision making is not isolated but integrated for the benefit of the customer.Qualifications and Experience   + years experience in airport operations, Passenger Handling. Degree or Honours (+3 or equivalent) Experience in airport operations, essential requirement being airline passenger handling and departure control systems, prerferably dangerous goods handling, baggage handling and tracing, aircraft loading and load control/weight and balance. Extensive experience in all aspects of airport services with an international airline or ground handling agent at a large international airport, good working knowledge of International Aviation Safety Regulations and Practices.  Salary and Benefits Tomorrow you could be living in dynamic Dubai and earning a tax-free salary with global benefits. Starting with two aircraft and a handful of enthusiastic people, we have grown at a phenomenal rate. We are now one of the fastest growing airlines in the world, flying to over destinations across 6 continents. We are looking for people to join our global family of over, people from nationalities across a diverse range of disciplines. If you are a high performer, seeking unparalleled career opportunities, join the Emirates team and help us create the future of travel. We offer an attractive tax-free salary, paid in Dirhams, the local currency of the UAE. The Dirham is linked to the Special Drawing Right of the International Monetary Fund and it has been held constant against the US dollar since the end of at a mid-rate of approximately US$1=Dh3.. Besides generous travel benefits normally associated with an airline, this managerial role also has excellent leave and health care packages, accommodation, power and water paid for, along with transport benefits, life insurance and other employee benefits making the role attractive to high performers. By viewing the Dubai Lifestyle section in the careers website you can also consider the many benefits of Dubai as a location to live and work in. Job Category: airport operationsPrimary Location: United Arab Emirates-DubaiJob Posting:-Nov-,:: PMClosing Date:-Dec-, 7:: PM2018-04-03 10:43:07 |
Professional services Human Resources operation/Onboarding Coordinator
Professional Services Human Resources Operation/Onboarding Coordinator (1-10 Yrs )Recruit ME |
Dubai
,
United Arab Emirates
United Arab Emirates
UAE
Not Mentioned
UAE
|
03-04-2018Experience in the HR department of a multinational professional services firm in Dubai.
Strong UAE labour law knowledge.
Excellent communication, organizational skills and attention to detail.
Ability to deliver under pressure, effectively prioritise and multitask.
Self confidence and necessary personal skills to be the first point of contact for the team.
Can do attitude and passion for the job.
Fluency in written and spoken English.
Advanced knowledge of Microsoft Office, particularly Excel.
To be the chosen candidate for this position you will need to be currently based in Dubai, be educated to degree level in HR with at least 2 years previous experience working as a HR assistant for a large multinational in the professional services industry. This is a fantastic opportunity for a positive, hardworking candidate to gain experience with a multinational company and friendly outgoing team.2018-04-03 10:09:05 |
Technical Field services/ operation/ Maintenance(steam Turbine)/
Technical Field Services/ Operation/ Maintenance(steam Turbine)/ (5-10 Yrs )Vrinda consultant |
Dubai
,
United Arab Emirates
United Arab Emirates
UAE
Not Mentioned
UAE
|
02-04-2018Shall analyze technical problems identified by Thermal Power Utilities concerning mainly O & M of Large Steam TurbinesEnjoy Benefits of Tax Free Salary.2018-04-02 20:25:15 |
services operation Manager
Services Operation Manager (Fresher )Midis Group |
Dubai
United Arab Emirates
United Arab Emirates
|
02-04-2018University qualifications : Engineer
Other certifications : Datacentre MEP
Previous experience : 5 years minimum on operation / maintenance / services
Specialist knowledge : operation management
Other Skills : Leadership/ account management / reports/ documentation
Ideal Age Range : 29 to37
Gender Preference : Male
Nationality Preference: Any
Language Skills : English
Current Residence : UAE2018-04-02 17:06:06 |
QA (airport)
QA (Airport) (Fresher )Ably Resources |
Dubai
United Arab Emirates
United Arab Emirates
|
02-04-2018QA required to close out an airport project in the UAE. Duration 2months +
Immediate start.
airport experience essential.
- Assessment of submissions
- Material inspection requests
- Raising inspection requests
- Completing inspections etc.
Requirements
- Western Educated
- Degree in Engineering discipline, with additional QA certification or relevant experience
- Excellent communication skills
- Experience of working in Quality Assurance on airport Projects
$$$$ Competitive Remuneration available $$$$2018-04-02 15:22:13 |
airport services Admin Officer
Airport Services Admin Officer (11-15 Yrs )The Emirates Group |
Dubai
,
United Arab Emirates
United Arab Emirates
United Arab Emirates
Not Mentioned
United Arab Emirates
|
02-04-2018Our Emirates airport operations (EKAS) department are looking for a highly motivated and driven individual to join our \\'operations Efficiency\\' team at Terminal 3. As part of the business support services unit, the operations Efficiency team play a key role in supporting our Dubai operations in delivering excellent and efficient customer experience. Our operations Efficiency team supports the business through facilities and resources planning, operational resource allocation,identifying opportunities for cost savings and productivity improvements and ensuring the delivery of efficient staff support services to the operations team.
In order to be successful in this role, you will need to have strong analytical skills, excellent eye for detail and exposure to shift based operations in a large size organisation. A strong understanding of airport operations would be beneficial but not necessary.
As the airport services Admin Officer you will be responsible for you managing the administrative process within the airport services Department by effectively coordinating activities and streamlining the flow in information, in order to:
Control personnel and feedback systems
Ensuring compliance with company\\'s regulations
Safeguard assets maintain staff morale
Assist in the resource planning processes and training needs, within the budgeted cost parameters
Role Outline
Maintain efficient documentation of personnel records within airport services Department, such as Leave Planning, Attendance, Performance Feedback, Disciplinary Actions, etc.
Control the recruitment process within airport services department which will include monitoring vacant jobs, initiating and following up on EOS/ P2P advice, and conduct interviews (selection) of employees below Grade 5.
Control and Manage, a comprehensive inventory of all the equipment and assets within the airport services Department, take regular physical stock for verification, and optimise utilisation/maintenance within budgeted figures.
Plan, Schedule, and Control the nominations of airport services staff members on training courses (including On-Job Training). Manage a comprehensive and updated database for training progression of each airport services employee. Generate a monthly exceptional training report, and for those employees who do not meet set standards, conduct counseling sessions, and where necessary, initiate appropriate action as per company\\'s guidelines.
Uses past data to forecast future trends and assesses current needs, Investigates reason for change in trends and gives recommendations to alleviate negative trends.
Questions information that appears suspect or illogical.
Capture related data on a continuous basis, and develop same into useable information e.g. Attendance Exception reports, Performance Exceptions Report, etc. Analyze above information against set benchmarks/company regulations, and initiate reward/disciplinary actions as applicable.
Identify and analyses additional needs, and propose appropriate budgetary provisions to the Line Manager. Also responsible to raise Material Requisitions (MRE)/Requisition for Purchase (RFP)/I.T. related purchase order (ITFR) and other service procurement requests.2018-04-02 14:24:54 |
SENIOR REGIONAL / REGIONAL MANAGER airport services
SENIOR REGIONAL / REGIONAL MANAGER AIRPORT SERVICES (10-15 Yrs )The Emirates Group |
Dubai
,
United Arab Emirates
United Arab Emirates
United Arab Emirates
Not Mentioned
United Arab Emirates
|
02-04-2018As the Senior Regional Manager airport services you will provide strong regional direction to ensure that Emirates airport services (EKAS) outstations achieve competitive advantage in today\\'s rapidly evolving airline environment.
The position ensures that set regional strategies are clearly understood by all stakeholders and that the region achieves its strategic goals at the optimum pace. The successful incumbent will be resposible for leading an extensive network of diverse outstations spread across different countries, ensuring highly productive relationships and partnerships with suppliers, key governmental authorities and airline bodies for the benefit of the organization. As well as, leading and managing a diverse regional team, ensuring that the short and long term EKAS targets for the region are achieved/exceeded and that the company ground services standards are maintained.
The role responsibilites include:
Under the direction of DVP Outstations (EKAS), establish regional and station short, medium and long-term strategies. Setting appropriate contingency measures to secure Station and Regional long term positioning, profitability and image through a systematic evaluation of the market (Competitors, Governmental agencies, Ground Handling Agents, Various Suppliers, and various external influences).
Negotiate as necessary, Ground Handling Contracts and manage the contracts and relationships with all existing and future Strategic Sourcing Partners for passenger & ramp handling, cargo handling and cabin cleaning.
Ensure suppliers deliver cost effective, high quality service and ensure that their performance is measured according to the service level agreements. Monitor and drive continuous Service improvements.
Provide leadership to airport services Managers and senior staff to achieve regional as well as station objectives and act as a point of reference for EKAS (Outstations) to resolve any issues impacting efficient operations.
Ensure appropriate staffing levels and skills resources are maintained via appropriate and timely recruitment, training, and staff management, including motivational and disciplinary processes. Employ expert leadership mentoring and coaching techniques to appropriately manage a culturally diverse workforce in a high-pressure and challenging environment.
Lead and manage implementation of start-up activities for launch of new stations. Plan manpower and other resources, source office space, recommend office layout and related capital expenditure for approval. Recruit staff with required competencies. Mentor ASM on the importance to establish EK business processes taking commercial considerations but without compromising EK\\'s interests.
Develop and maintain country-wide & station wide networks and relationships with Senior Government officials, authorities, airlines, Ground Handlers and key travel industry representatives.
Optimise operational costs and reduce per unit costs to sustain the exponential growth of Emirates Group without compromising on the quality of the sourcing services.
Develop and manage outstation systems strategy, specifying outstation systems needs and any specific station requirements. Ensuring systems functionality meets outstation requirements.
Analyse monthly station reports and various other operational reports in order to review the performance of each station in areas relating to the achievement of KPIs, make recommedations and ensure follow up from Head Office.
Direct and manage development and completion of EK owned lounges at outstations as well as negotiating with airport Authorities to secure suitable cost effective lounge space, develop project schedules and budgets, review project proposal plan, determine time requirements and allotment of available resources to various phases of the project, manage catering and other contracts, establish staffing for the lounge and arrange for recruitment, coordinate project activities with government regulatory agencies etc...2018-04-02 14:09:41 |
Learning and Development Specialist ( airport services ) - Temporary 1
Learning and Development Specialist ( Airport Services ) - Temporary 1 (5-6 Yrs )The Emirates Group |
Dubai
,
United Arab Emirates
United Arab Emirates
United Arab Emirates
Not Mentioned
United Arab Emirates
|
02-04-2018Implementation of learning and development solutions for functional areas to support business goals.
Ensure all learning solutions are delivered as per the programme design and to the predefined standards and any changes required are documented and discussed with line manager and incorporated.
Job Outline:
Learning Solutions and Organisational Development
Adhere to the predefined training and development framework, diagnose learning and performance gaps,recommend, design, develop and deliver innovative solutions and evaluate business impact, consistently
achieving excellent customer satisfaction at all levels and meeting agreed KPIs.
Programme Ownership
Ensure that changes to the business environment are analysed and recorded and training programme content updated so as to ensure learning solutions remain current and valid.
Quality Management
Demonstrate adherence to Quality and Standards and action improvements to ensure interventions are current, relevant, accurate, and fit for purpose.
People Management and Development
Take ownership of agreed performance objectives, competencies and development plans, actively pursue self-directed learning in order to remain current and in line with industry best practice.
Vision, Mission and Values
Implement plans in alignment with the departmental mission, values, goals and policies, demonstrate behaviours to represent and promote these and act as a champion in change management.
Finance: Cost Management and Revenue Generation
Embrace a culture of cost efficiency by adhering to the agreed budget and identifying and implementing cost-effective work practices. Provide professional expertise and products in line with the corporate revenue generation strategy.
Business Relationship Management
Establish and maintain effective on-going relationships with key contacts in business units, joint ventures and external entities where applicable. Project a professional image and demonstrate high calibre of knowledge, skills and attitude in order to strengthen and sustain effective relationships.
Project Management
Ensure that assigned L&D projects are delivered on time, within budget, in adherence with quality standards and meet customer expectations. This includes preparing project plans, tracking key milestones, monitoring efforts on a regular basis, identifying resource needs, performing quality reviews and escalating functional, quality and timeline issues appropriately and adjusting plans and/or resources. The job holder will coordinate communication with all key stakeholders and also ensure that the projects are aligned with the overall programme portfolio managed by the respective Manager.
Business Intelligence
Develop expertise in the respective area of specialisation and through on-job observations and attachments feed-in relevant business data and changes in business environments to the Manager, so as to influence L&D plans and support analysis of business impact for better alignment of L&D interventions.2018-04-02 11:54:48 |
