Assistant Group Housing Coordinator | Al...
Assistant Group Housing Coordinator | Al Futtaim Group
(Fresher )Al Futtaim Group |
UAE |
08-09-2017Established in the 1930s as a trading business, al-futtaim is one of the most progressive regional business houses headquartered in Dubai, United Arab Emirates.
al-futtaim operates through more than 65 companies across sectors as diverse as commerce, industry and services, and employs in excess of 20,000 people across the UAE, Bahrain, Kuwait, Oman, Qatar, Saudi Arabia, Egypt, Pakistan, Sri Lanka, Syria, Singapore and Europe.
Structured into seven operational divisions; automotive, electronics, engineering and technologies, retail, financial services, general services, real estate and joint ventures, al-futtaim maintains a decentralised approach, giving individual businesses flexibility and versatility to maintain a competitive stance. This benefits employees, providing a clearly defined work culture where individuals are empowered with authority and responsibility for their work.We are currently looking for an Assistant group Housing Coordinator to ensure employees who are using company provided accommodation are up to date about their terms and conditions as well as the processes they need to be involved invia the correctdocumentation channelsand communication. This role ensures that the company has an up to date database andall company provided accommodation is accounted for.
Key Responsibilities of the role will be:* Assist in allocating the new staff accommodation at camp.
* Coordinate with Finance department for billing of catering charges of all staff accommodation.
* Maintain proper filing and tracking system and to keep the database update.
* Attract satisfaction though quality image, and represent the dep't with excellence.
* Assist the line manager in day to day operations whenever required.
* Provide monthly accommodation lists to group Housing Manager.
* Handling correspondences with HR, Finance and other departments as required.
Requirements
* Minimum of 2-3 years job experience in UAE in admin, business support roles
* Graduation, accounting background desirable
* Good Administrative skills and proficient in English- RWS.
* Good knowledge of MS office applications especially in MS Outlook2017-09-08 14:47:36
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Assistant Group Housing Coordinator - Al...
Assistant Group Housing Coordinator - Al Futtaim Group
(Fresher )Al Futtaim Group |
UAE |
08-09-2017Established in the 1930s as a trading business, al-futtaim is one of the most progressive regional business houses headquartered in Dubai, United Arab Emirates.
al-futtaim operates through more than 65 companies across sectors as diverse as commerce, industry and services, and employs in excess of 20,000 people across the UAE, Bahrain, Kuwait, Oman, Qatar, Saudi Arabia, Egypt, Pakistan, Sri Lanka, Syria, Singapore and Europe.
Structured into seven operational divisions; automotive, electronics, engineering and technologies, retail, financial services, general services, real estate and joint ventures, al-futtaim maintains a decentralised approach, giving individual businesses flexibility and versatility to maintain a competitive stance. This benefits employees, providing a clearly defined work culture where individuals are empowered with authority and responsibility for their work.We are currently looking for an Assistant group Housing Coordinator to ensure employees who are using company provided accommodation are up to date about their terms and conditions as well as the processes they need to be involved invia the correct documentation channels and communication. This role ensures that the company has an up to date database andall company provided accommodation is accounted for.
Key Responsibilities of the role will be:
* Assist in allocating the new staff accommodation at camp.
* Coordinate with Finance department for billing of catering charges of all staff accommodation.
* Maintain proper filing and tracking system and to keep the database update.
* Attract satisfaction though quality image, and represent the dept. with excellence.
* Assist the line manager in day to day operations whenever required.
* Provide monthly accommodation lists to group Housing Manager.
* Handling correspondences with HR, Finance and other departments as required.
Requirements
* Minimum of 2-3 years job experience in UAE in admin, business support roles.
* Graduation, accounting background desirable.
* Good Administrative skills and proficient in English- RWS.
* Good knowledge of MS office applications especially in MS Outlook.2017-09-08 15:17:14
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Legal Manager - Group Legal - Al Futtaim...
Legal Manager - Group Legal - Al Futtaim Group
(1-10 Yrs )Al Futtaim Group |
UAE |
08-09-2017Legal Manager - group Legal - al futtaim group - Dubai, UAE The Legal Manager will act as internal legal counsel and deal directly with the various businesses of the al futtaim group. The candidate will be required to have a strong background in real estate related matters, having extensively advised upon, negotiated, drafted, and reviewed, property related documentation. He/she will be expected to be conversant with all applicable real estate laws and regulations. In addition, the role will also require broad based, general commercial skills and experience, as the Legal Manager will be required to provide advice on a variety of matters (not necessarily confined to real estate transactions).RequirementsThis position requires the ability to work well under pressure, successfully manage a demanding workload, meet deadlines, and to interact professionally with all levels of internal management and staff, as well as external parties. Academic and professional legal qualifications (Degree in law and qualification and admission as a lawyer/attorney/solicitor/barrister in home country); with 5years relevant experience.2017-09-08 15:59:54
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HR Executive - Group HR - Al Futtaim Gro...
HR Executive - Group HR - Al Futtaim Group
(1-10 Yrs )Al Futtaim Group |
UAE |
08-09-2017HR Executive - group HR - al futtaim group - Dubai, UAE To assist the HR Business Partner (HRBP) with all human capital management matters. This position is a key support role to the HR Business Partner for HR in all administrative and operational matters, as well as the development of strategies and budgets.The HR Executive will co-ordinate and manage key annual events alongside the HRBP for the HR population, and support with strategic projects. The HR Executives responsibilities will include but not be limited to maintaining the organisational structure of HR, support the HRBP in hiring for vacant positions in a timely manner, and assist the HRBP with reports and plans, projects, Employee Relations issues and much more.RequirementsIf you hold a Human Resource, Psychology or Business Management Degree or Diploma, this will work as an advantage towards considering your application for this role. You need to have at least 2 years HR Generalist Experience. Generically speaking, you must have the following competencies: Change Management, project management skills, administration skills, Metrics and Analytical skills, Financial modeling skills, good communication and problem solving skills, knack for attention, solution orientated and exceptional networking skills.2017-09-08 16:50:51
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Account Manager - GMASCO - Al Futtaim Gr...
Account Manager - GMASCO - Al Futtaim Group
(1-10 Yrs )Al Futtaim Group |
UAE |
08-09-2017Account Manager - GMASCO - al futtaim group - Dubai, UAE To support the marketing and advertising account of Festival City:
- Manages the account along with the Account Executive reporting to the Account Director.
- Manages the overall running of the account from overseeing the day to day activities of the account to being involved at a strategic level.RequirementsThe ideal candidate should be a university graduate with minimum 3 years of relevant experience in the advertising industry. You should possess good command of the English language (spoken written and presentation skills); and Arabic is a definite plus. A good working knowledge of MS Power Point, WORD and Excel are a must; and if you also have knowledge of Illustrator, in-Design and Photoshop, that will definitely set you apart from the rest. Goes without saying that we look for hard working and positive people who have can work well under stress, be able to multitask and has the knack for details.2017-09-08 15:56:07
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Sales Executive - AF Travel - Al Futtaim...
Sales Executive - AF Travel - Al Futtaim Group
(1-10 Yrs )Al Futtaim Group |
UAE |
08-09-2017Sales Executive - AF Travel - al futtaim group - Dubai, UAE The job purpose of the Sales executive is to perform field sales to negotiate and prospect potential corporate business to al futtaim Travel external corporates division in accordance to the al futtaim group policies and procedures and to achieve individual sales targets assigned. Assist the Sales Managerand the Jebel ali/External corporate team in achieving the assigned Individual/team sales & retentiontargets by prospecting potential corporate business , managing the relationship with the acquired customers , customer review and enhancement in agreement with the Line Manager /al futtaim Travel standard operating procedures.Requirements- Educated to a degree level or equivalent
- Fluency in verbal/written English & Excellent communication skills
- Minimum of 5 Years field sales experience in the Travel industry, preference to experience in the U.A.E
- Experience in Travel industry services requirements, IATA certification / Knowledge of World Geography / Global Distribution systems experience / PC skills, Business & financial awareness
- Strategic thinking, Team Work, Adaptability, Problem solving, Sales & negotiation skills2017-09-08 16:00:31
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QA Analyst - Enterprise IT - Al Futtaim ...
QA Analyst - Enterprise IT - Al Futtaim Group
(1-10 Yrs )Al Futtaim Group |
UAE |
08-09-2017QA Analyst - Enterprise IT - al futtaim group - Dubai, UAE This is a role within the PMO to support and/or lead the quality assurance efforts of Enterprise IT projects of various sizes and complexity; to coordinate and communicate project quality requirements across multiple systems, business teams, and departments to ensure efficient process execution and delivery of quality applications for al futtaim group. Establishes internal IT service quality control standards, policies and procedures for project management. Monitors, evaluates, manages and executes audit processes to ensure compliance. Coordinates and facilitates quality assurance activities across projects with project managers. The QA analyst will provides guidance and subject matter expertise to IT teams on QA methodologies and processes, educates them on their responsibilities/accountabilities for the purpose of achieving on-time and quality deliverables.Requirements- Bachelor's Degree in Computer Science, Information Systems, or similar.
- Knowledge of systems lifecycle development, project management, quality management and improvement methodologies and standards such as Total Quality Management (TQM), Six Sigma and the Software Engineering Institute - Capability Maturity Model (SEI-CMM).
- Two to five years of experience working on IS projects as QA Analyst, Business Analyst, or Project Coordinator with proven track record developing and maintaining policies, processes, and procedures and conducting process/project audits. Job-Specific Skills:
- Consultancy, Business Process Improvement, Business Risk Management, Quality Management & Assurance, Portfolio Program Project Support Management
- Expert Microsoft Office skills (Word, Excel, PowerPoint, Visio) are required
- Strong verbal and written communication skills and excellent attention to detail is required.
- Prior experience managing multiple conflicting priorities, with the ability to re-prioritize deliverables and respond to unexpected changes, is required. Behavioural Competencies :
- Strongly detail oriented, organized, and analytical.
- Excellent Communication (verbal & written), Judgement & Decision Making, Negotiation & Influence,Cultural Awareness, Conflict Management, Innovative thinking.2017-09-08 17:04:53
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HR Analyst - HRConnect - Al Futtaim Grou...
HR Analyst - HRConnect - Al Futtaim Group
(1-10 Yrs )Al Futtaim Group |
UAE |
08-09-2017HR Analyst - HRConnect - al futtaim group - Dubai, UAE We are currently looking to recruit an experienced HR Analyst to work from our HR Shared Service Centre based in Dubai Festival City. Your duties will include:
- Show levels of expertise in a specific functional area (e.g. HR processes, policies, transactions & etc.)
- Ensure data quality & accuracy are met at all time through "Right First Time" practice.
- Communicate results to employees after having received confirmation that request is resolved.
- Maintain up to date knowledge of policies and procedures within the group.
- Demonstrate proactive personal commitment to the adoption of new processes and working practices.Requirements- Bachelor Degree or equivalent in HR, Business, Management or Technology
- Excellent communication skills (both written and verbal)
- 2 - 3 years experience in supporting HR system transactions module - Personnel Admin, Organizational Management, Payroll, Time Management & etc.
- SAP HR exposure is a plus
- Proficiency with PC applications including Word, Excel, PowerPoint & Outlook
- Multi-tasking experience in a fast-paced environment, completing work tasks with speed and accuracy in a detailed work environment
- Excellent attention to details, with speed and accuracy
- Ability to make decisions that impact customer service levels with a sense of urgency
- Exposure in UAE or GCC on-boarding formalities2017-09-08 16:39:57
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Contact Center Agent - GMASCo. - Al Futt...
Contact Center Agent - GMASCo. - Al Futtaim Group
(1-10 Yrs )Al Futtaim Group |
UAE |
08-09-2017Contact Center Agent (X7) - GMASCo. - al futtaim group - UAE GMASCO enjoys an enviable reputation as the Gulfs most diverse full service communications, marketing and advertising agency in an industry typified by current decline, over-specialisation and lack of integration in other markets. Our Dubai location positions us in a still growing market at the hub of business in the northern hemisphere with a client base operating in more than 15 countries across the Middle East, Europe, the Sub Continent and Asia. Our offerings include every aspect of communications, advertising and marketing in traditional and new media formats. Job Purpose:
Handle all customer's calls / transactions on all areas of operations and relevant departments in a courteous and professional manner. Customer Service Orientation:
To provide an exceptional service in line with the Quality standards to customers both internal and external by ensuring that quality scores are maintained Team Work:
To support & respect your colleagues by building rapport to enhance overall team performance. Initiative and Committment to Achieve:
The overall performance of the agent and the ability to display a positive can-do attitude and your commitment towards the brand. Attention to Detail and Quality:
To ensure that all transactions are timely and accurate by reviewing the work to eliminate errors. Produce high Quality standards even when the quantity is challenging. Effective Communication:
To fully integrate with your team members and actively participate in team activities and provide support by sharing best practices. Organizing for Result:
To gain a clear understanding of systems and procedures, takes initiative to update.RequirementsMinimum Qualifications and Knowledge:
A university degree / diploma in Arts / Humanities / Science / Commerce or Business Admin Minimum Experience:
1-3 years experience as call centre agent in a voice process role Job-Specific Skills:
- Customer Service
- Call-Centre skills
- Excellent Communication Skills Behavioural Competencies:
Should be Customer Service oriented with good analytical skills, an ability to demonstrate a positive, enthusiastic and friendly attitude while being able to work in a team.2017-09-08 20:32:59
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IT Administrator - Enterprise IT - Al Fu...
IT Administrator - Enterprise IT - Al Futtaim Group
(1-10 Yrs )Al Futtaim Group |
Cairo |
08-09-2017IT Administrator - Enterprise IT - al futtaim group - Cairo, Egypt This position is responsible for supporting users, maintain, troubleshoot IT issues, and install new hardware, software. For city management and mall management.
- Installing new software and hardware (servers, printers, computer work stations etc)
- Responsible for smooth daily operations for IT infrastructure
- Support network
- Making sure all IT meets company standards
- Technical support for people using the network in site offices, CCC, Mall management suiteRequirements- BSC is IT related field, computer science/ engineering., Microsoft Certificate
- 3-4 Years Experience in IT administration field. Job-Specific Skills: - Providing IT administration and support.
- Making sure all IT meets the organization standards
- Troubleshoots network issues
- Setup new computers and install the required software
- Setup, configures, and supports hardware.
- Oversees the day-to-day operation of computers and network including hardware/software support, training
- Performs other related duties as assigned Behavioural Competencies: - Strong communication and report writing skills with fluent verbal and written communication in English
- Ability to communicate with all levels within the organisation
- Confident and presentation skills.
- Able to work in team and under pressure
- Ready to work on shifts.2017-09-08 15:27:44
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Operations Administrator – Al Futtaim ...
Operations Administrator – Al Futtaim Group Training Centre
(Fresher )Al Futtaim Group |
UAE |
08-09-2017The al-futtaim Training Centre was established 22 years ago to train and develop the group's most valuable asset, its human resources.
The Centre works in partnership with the group's businesses and also with group Principals, Suppliers and External Customers. The Training Centre assists its partners with their Training Needs and Customised Programmes which are developed to meet these needs accordingly.
The Centre offers courses in Management, Personal Development, Sales and Marketing, Technical, Language, Communication and Information Technology. It also offers its premises to its customers for their own conferences, meetings and in-house product training sessions and many more. We are looking for candidates that have strong administration, financial and analytical support to Learning & Development Operations Manager.
Responsibilities include:-
* Supporting the Operations Manager in analysing and reporting of data, including financial reports specific to the operations of group Learning & Development
* Produce and manipulate excel tables to an advanced level, with a strong attention to detail
* Report and analyse all data produced, including predictive information and tracking and measurements of G L& D projects
* Scrutinize all financial payments and processes and recommend necessary actions to maintain accurate and up to date financial position
* Work with group Finance and group Procurement to ensure the best possible prices are obtained for external supplier services including the creation of LPO's through SAP system. all decisions to be made in tandem with the Operations Manager
* Maintain data base for Debtors including the receipt of all monies from external customers, and the reconciliation to group finance
* Maintain and support G L& D processes withinGrow - including Course content updates, confirmation of courses, reports and user issues
* General Administration duties and support of all other Administration staff -including, customer queries via face to face or by telephone, monthly inventories of all training equipment, training materials, and management of external staff
Requirements
* Minimum Qualifications and Knowledge: High School
* Minimum Experience: 3 yrs Experience within similar role or recognized Financial qualifications
* Job-Specific Skills: Advanced MS Office, Finance, SAP, Project Management.
* Behavioural Competencies : High level of Computer Literacy able to act on own initiative and clear communication skills.2017-09-08 12:27:06
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Talent Acquisition Account Lead - Al Fut...
Talent Acquisition Account Lead - Al Futtaim Group
(1-10 Yrs )Al Futtaim Group |
UAE |
08-09-2017Talent Acquisition Account Lead - al futtaim group - Dubai, UAE Toyota, Honda, Marks & Spencers, Ikea, Toys R Us and Dubai Festival City are just some of the amazing stable of world renowned brands managed by the al futtaim group of Companies. Established in the 1930s as a trading business, al-futtaim is one of the most progressive regional business houses in the Gulf region. Today, al-futtaim operates through more than 65 companies in sectors as diverse as commerce, industry and services, and employs in excess of 20,000 people across the UAE, Bahrain, Kuwait, Qatar, Oman, Egypt, Saudi Arabia, Sri Lanka, Syria, Pakistan, Singapore and Europe. This is an exciting opportunity to be part of the prestigious al futtaim group, who is looking for a Talent Acquisition Account Lead, to be an integral part of their Centralized Recruitment Team. Job Purpose:
To lead an end-to-end talent acquisition process and solution in partnership with the brand and in alignment with business growth plans. Key Role Specific Accountabilities: Talent Acquisition strategy:
- Work closely with line managers and HRBP to identify critical roles to the business and develop an acquisition plan to attract and source quality talent
- Drive end-to-end talent acquisition solutions in line with business growth plans
- Ensure compliance with groups SOP and governmentsemployment legislation Stakeholder and Account Management:
- Work closely with HRBP and line managers to ensure there is a good understanding of business needs and potential - Ensure regular performance review with stakeholders to ensure business expectations are met
- Provide a full consultative service to line managers with regards to the talent acquisition process Manpower planning and forecasting:
- Generate a Hiring Schedule to address manpower planning and management with HRBP and line managers
- Drive a proactive fulfilment of manpower business requirements through developing extensive network in the market and knowledge of the industry. Internal talent acquisition:
- Identify and assess internal potential for business requirement
- Collaborate with other departments to ensure high potential talent within the group are considered for new roles Analysis and Reporting:
- Maintain regular and accurate metrics to assess talent acquisition process and performance
- Encourage continuous improvement through regular review of metrics and SLAsRequirementsEducation:
- Relevant Degree or Diploma (Human resources or related field) Minimum Experience and Knowledge: - 4 years of recruitment experience
- Basic knowledge of UAE labour laws and regulations
- Extensive knowledge and experience in sourcing processes and channels and client management Job-Specific Skills:
- Consulting skills
- Interviewing personal assessment skills
- Problem-solving
- Analytical and skills
- Stakeholders management and high level of collaboration2017-09-08 12:34:04
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MIS Executive - GMASCo. - Al Futtaim Gro...
MIS Executive - GMASCo. - Al Futtaim Group
(1-10 Yrs )Al Futtaim Group |
UAE |
08-09-2017MIS Executive - GMASCo. - al futtaim group - UAE GMASCO enjoys an enviable reputation as the Gulfs most diverse full service communications, marketing and advertising agency in an industry typified by current decline, over-specialisation and lack of integration in other markets. Our Dubai location positions us in a still growing market at the hub of business in the northern hemisphere with a client base operating in more than 15 countries across the Middle East, Europe, the Sub Continent and Asia. Our offerings include every aspect of communications, advertising and marketing in traditional and new media formats. Primary responsibility is to provide key analytical services to operations areas in relation to performance and reporting of the call centre on daily, weekly and monthly basis. Supports the Contact Center with high quality reliable Contact Centre Operational & Agent data to support related operational activities and provide management decision-making to offer stakeholders with timely and accurate updates, statistical analysis and management reporting
- Plan, direct and lead activities, ensuring reporting are aligned with the strategic direction of the business. - Identify and assess new Contact Centre reporting requirements and supporting technologies.
- Develop and oversee a schedule for report generation, distribution and identify the distribution vehicles
- Manage the verification of report results, validate report data and manage user acceptance testing
- Leverage and enhance the reporting capabilities of existing systems - Manage end-user reporting tools and develop additional tools as needed - Responsible for providing business analysis identifying key business drivers and root cause analysis which includes scenario based modelling. Key Accountabilities: * Customer Management
- Serve as primary contact to Operations team on day to day / regular and ad-hoc across all data related requirements
- Understand and respond to Operations team on content, basic data issues/questions, report generation, etc.
- Deliver on timelines without failevery time
- Ability to understand the business requirements and transform data into dashboards
- Be directly responsible and accountable for work conducted for their nominated clients in terms of analyses, tabulation, charting, and reporting
- Ensure client service deliverables are aligned with the GMR service standards * Functional and Technical - Good understanding of Contact Centre Reporting structures
- Advanced knowledge of excel,MIS process management and reengineering
- Provide value-added analysis and respond to special requests
- Integrate multiple data sources to answer business issues
- Manage assigned project independently
- Perform quality checks on all reports for alignment to request, accuracy and correctness
- Ensure GMR standard operating procedures within area of responsibility are observed. Recommend improvements in work processes within area of responsibility. * Self-Development
- Demonstrate a positive attitude and always ready to learn.
- Proactively pursue self-development opportunities such as building advance knowledge in data analysis / charting / reporting techniques etc.
- Willing to handle all data responsibilities independently and effectively
- Review performance / personal development with line manager Job Context:
With the constantly changing and improving customer experience trends in GCC, its increasing impact on the business growth, customer retention and revenue, GMR provides the group companies on contact centre services both Inbound and Outbound which for most customers is the first touch point with the organization. GMR performs a critical and core customer service role in answering queries of the customers of the group companies related to their diverse product set. The MIS analyst is a key position in this context as it provides insight into call trends, Service Level status, performance management data etc. through collection, management and ensuring the basic hygiene of the data collected through various methodologies. Additionally the factors that have critical impact on the Job are appropriate training and development, provision of appropriate tools/software.Requirements- Bachelors degree in Management, Finance, Engineering or Math is required, advanced degree or equivalent work experience preferable
- At least 5 years experience in reporting or Analytic/Modeling support
- Working knowledge of Analytics, Reporting, MIS and Decision capabilities to support for LOB and cross LOB.
- Develop best practice reporting policies, procedures and standards for all level reporting.
- Experience in driving and lead GMR towards a centralized reporting and analytic infrastructure and processes that support all LOB level reporting.
- Working proficiency knowledge of all Microsoft Office applicationsspecially Excel, Access and PPT
- Programming/scripting skills, such as VB/VBA/JAVA/C++ or similar preferable
- Project management experience, Strong analytical mind and Good organizational skills
- Excellent verbal & written communication skills ( English / Arabic)
- Continuous learning and keeping up with new market trends and sharing of knowledge with the team.2017-09-08 20:33:00
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Research Executive - GMASCo - Al Futtaim...
Research Executive - GMASCo - Al Futtaim Group
(1-10 Yrs )Al Futtaim Group |
UAE |
08-09-2017Research Executive (X2) - GMASCo. - al futtaim group - UAE GMASCO enjoys an enviable reputation as the Gulfs most diverse full service communications, marketing and advertising agency in an industry typified by current decline, over-specialisation and lack of integration in other markets. Our Dubai location positions us in a still growing market at the hub of business in the northern hemisphere with a client base operating in more than 15 countries across the Middle East, Europe, the Sub Continent and Asia. Our offerings include every aspect of communications, advertising and marketing in traditional and new media formats. Job Purpose:
- Maintain a client service orientation by managing day-to-day administration of client service / sales activities and coordinating on analysis and reporting of assigned research projects through the following
- Designs and plans research projects following client briefing and needs
- Designs the design of questionnaires and methodologies of collecting information
- Co-ordinates the execution of projects, informs clients on progress and gives specific instructions to other departments/suppliers regarding the collection and electronic processing of information
- Co-operates with other departments / supplierswho will assist on the various stages of the above
- Works on the analysis and interpretation of results, provides feedback to clients and writes reports and recommendations
- Presents results of study to clients
- Reports to Senior Manager Research
- Some travel required * Client Servicing
- Serve as primary contact to junior level client contacts on ad-hoc analyses and understand and respond to questions on content, basic data issues/questions, report generation, etc.
- Provide "in office" research, administrative and operational support to senior staff and assist senior staff in delivering quality services to clients and ensure the services provided to clients are timely and precise according to client business needs and specifications
- Unsupervised on-site presence which includes responsibilities on data requests, technical basic support and analysis
- Assist in sales activities in conjunction with senior staff in terms of preparation of proposal - Be directly accountable for work conducted for their nominated clients in terms of analyses, charting, etc
- Ensure client service deliverables are aligned with the GMR service standards * Functional and Technical - Provide value-added analyses and respond to special requests
- Integrate multiple data sources to answer business issues
- Manage assigned project independently
- Perform quality checks on all reports for alignment to request, accuracy and correctness
- Ensure GMR standard operating procedures within area of responsibility are observed. Recommend improvements in work processes within area of responsibility. * Self-Development
- Demonstrate a positive attitude and always ready to learn.
- Proactively pursue self-development opportunities such as building advance knowledge in data collection / analysis techniques etc.
- Willing to handle client responsibilities independently and effectively
- Review performance/personal development with the Research Manager Job Context:
With the constantly changing environment/consumer trends in GCC, its increasing impact on the marketing, branding and marketing communication strategies GMR provides the group companies on their request, information and insights related to various strategic and tactical marketing / business issues.GMR performs a critical service oriented role in assisting the group companies to develop appropriate marketing / business action plans. Research executive is a key link in ensuring the appropriate data collection /analysis and reporting. Additionally the factors that have critical impact on the Job are appropriate training and development, provision of appropriate tools/software.
RequirementsMinimum Qualifications and Knowledge:
- Graduate
- Basic knowledge of statistics / maths / marketing
E- ntry level knowledge of research techniques and methodologies Minimum Experience:
- 4 to 8 years experience in market research / marketing / sales with minimum 3 years experience with an international research agency Job-Specific Skills:
- Working proficiency knowledge of all Microsoft Office applications
- Project management experience, Strong analytical mind and Good organizational skills
- Excellent verbal & written communication skills ( English / Arabic)
- Expertise in servicing customers and in-depth knowledge on CR methods, analysis and techniques
- Continuous learning and keeping up with new market trends and sharing of knowledge with the team. Behavioural Competencies:
- Interpersonal skills, confident, fast learner, continuous self-improvement.2017-09-08 11:35:38
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Data Analyst - GMASCo - Al Futtaim Group
Data Analyst - GMASCo - Al Futtaim Group
(1-10 Yrs )Al Futtaim Group |
UAE |
08-09-2017Data Analyst (X2) - GMASCo. - al futtaim group - UAE GMASCO enjoys an enviable reputation as the Gulfs most diverse full service communications, marketing and advertising agency in an industry typified by current decline, over-specialisation and lack of integration in other markets. Our Dubai location positions us in a still growing market at the hub of business in the northern hemisphere with a client base operating in more than 15 countries across the Middle East, Europe, the Sub Continent and Asia. Our offerings include every aspect of communications, advertising and marketing in traditional and new media formats. Job Purpose:
- Maintain a client service orientation by managing day-to-day Data Processing Operations and ensure integrity of all raw and processed data for GMR to support client service / sales activities through the following
- Manage all day to day data extraction, tabulation, statistical analysis and reporting of assigned research projects
- Program error free complex (floating and multiple logical skips) research questionnaires as electronic scripts, for interviewing via web, phone or face to face like CAWI, CATI or CAPI
- Extract raw data from the above platforms to check for quality, consistency and logic checks
- Assimilation, coding and grouping of open ended verbatim responses in the questionnaires to provide accurate and logical answers
- Process raw data, perform statistical analysis to create tables, databases and excel reports
- Prepare basic tables and charts to be used in the reports / presentations
- Automation of excel tables to dashboards, excel / PPT charts and reports * Client Servicing
- Serve as primary contact to research team on day to day / regular and ad-hoc across all data related requirements
- Understand and respond to research team on content, basic data issues/questions, report generation, etc.
- Deliver on timelines without failevery time
- Ability to understand the research team requirements and transform data into dashboards
- Be directly responsible and accountable for work conducted for their nominated clients in terms of analyses, tabulation, charting, and reporting
- Ensure client service deliverables are aligned with the GMR service standards * Functional and Technical - Good understanding of applied statistics
- Advanced knowledge of quantitative research questionnaires including scales, usage / application of techniques and their implication on data analyses
- Provide value-added analyses and respond to special requests
- Integrate multiple data sources to answer business issues
- Manage assigned project independently
- Perform quality checks on all reports for alignment to request, accuracy and correctness
- Ensure GMR standard operating procedures within area of responsibility are observed. Recommend improvements in work processes within area of responsibility. * Self-Development
- Demonstrate a positive attitude and always ready to learn.
- Proactively pursue self-development opportunities such as building advance knowledge in data analysis / charting / reporting techniques etc.
- Willing to handle all data responsibilities independently and effectively
- Review performance/personal development with the Senior Data Analyst Job Context:
With the constantly changing environment/consumer trends in GCC, its increasing impact on the marketing, branding and marketing communication strategies GMR provides the group companies on their request, information and insights related to various strategic and tactical marketing / business issues.GMR performs a critical service oriented role in assisting the group companies to develop appropriate marketing / business action plans. The data executive is a key link in this process through ensuring the basic hygiene of the data collected through various methodologies. Additionally the factors that have critical impact on the Job are appropriate training and development, provision of appropriate tools/software.RequirementsMinimum Qualifications and Knowledge:
- Graduate
- High proficiency on ITspecially on programming, DBMS, automation, statistical packages
- Sound knowledge of statistics / mathson data analysis
- Entry level knowledge of research techniques and methodologies Minimum Experience:
- 4 to 8 years experience in market research / IT / BPOwith minimum 3 years experience with an international research agency Job-Specific Skills:
- Working proficiency knowledge of all Microsoft Office applicationsspecially Excel, Access and PPT
- Programming/scripting skills, such as VB/VBA/JAVA/C++ or similar
- Expertize on independently handlingDBMS, automation, statistical packages and similar applications
- Project management experience, Strong analytical mind and Good organizational skills
- Excellent verbal & written communication skills ( English / Arabic)
- Continuous learning and keeping up with new market trends and sharing of knowledge with the team. Behavioural Competencies:
- Interpersonal skills, confident, fast learner, continuous self-improvement.2017-09-08 11:35:38
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HR Executive - Al Futtaim Group Real Est...
HR Executive - Al Futtaim Group Real Estate
(1-10 Yrs )Al Futtaim Group |
Egypt |
08-09-2017HR Executive - al futtaim group Real Estate - Cairo Festival City - Cairo, Egypt We are seeking to hire a HR Executive who is responsible for driving the on-boarding processes, HR communication, HR Administration and supporting the HRBP in related projects and initiatives. Your Job responsibilities will be including but not limited to the following:
- Responsible in ensuring smooth process of arrival and integration of new joiners. - Responsible for settling in of new employees within CFC by liaising with HRBP to coordinate a valuable orientation programme.
- Drive buddy community through quarterly meetings, regular communication and updates, process assistance.
- Monitor weekly on boarding tracker from HRSS Egypt On boarding.
- Receive new employee and conduct AFGRE Induction.
- Prepare new induction pack according to grade/role specifications.
- Ensure each joiner receives iGROW training
- Liaise with HRSS Egypt - Central Services Recruitment Team to book candidates for Technical Assessments and interview based on availability.
- Meet and greet Technical Assessment Candidates and explain the process.
- Liaise with Line Managers to obtain Technical Assessment documents and scoring sheets.
- Send Recruitment Summary Rating to Line Managers
- Set up WebEx interviews and video Conferences efficiently
- Responsible for settling in of new employees within CFC by liaising with HRBP to coordinate a valuable orientation programme, as well as assessing their needs in terms of office and system requirements, and planning and deploying the necessary resources to best meet those needs with the objective of ensuring that they have the necessary support to meet their requirements.
- Publication of new employee and internal recruitment announcements and other HR related communications for CFC from AFGRE HR inbox
- Provides any other support as may be required as an integral part of HR responsibilities such as responding to employee queries, as well as collating and sending nominations for Training programmes, so as to provide the necessary support to employee and staff requirementsRequirements- Educated up to degree or diploma level, whilst additional qualification via a diploma/ certificate course Office Administration or HR would be an advantage.
- 3 years of experience in Administrative function of a large sized company with some exposure to HR, and basic level supervisory skills essential to perform the job effectively. Job-Specific Skills:
- Human Capital principles
- Strong communication skills and problem solving ability
- Mentoring/Coaching
- Employee Relations2017-09-08 10:53:47
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Learning & Development Consultant – Al...
Learning & Development Consultant – Al Futtaim Group
(Fresher )Al Futtaim Group |
UAE |
08-09-2017al-futtaim's centralised recruitment team is a special place to work and, we think, a unique in-house recruitment team in the Middle East. We take pride in managing our own sourcing without agencies, we measure everything we do, we use the LEAN recruitment process to prevent waste and we carry a huge workload which we share and manage. We are highly systems and process driven and rely heavily on initiative, consistency, intelligence, discipline and good technology to save money, time and effort. Our team comes from the UK, Uzbekistan, Lebanon, Iran, New Zealand, India, Philippines, Canada, Australia, Egypt, Saudi Arabia, Oman and USA; we speak Arabic, English, Russian, French, German, Thai, Hindi, Malayalam, Telugu, Tagalog, Ajami, Tamil, Farsi, Urdu, Kannada and Turkish. In our first year of operations, 11 of us recruited 2,049 people and we won the Middle East HR Summit Award for the best HR Initiative in the Region. In 2012 our team of 27 working across 5 counties recruited 4300 people into our business and we are on target in 2013 to hire over 5500 into the group.
Training initiatives:
* Design, develops, implements & assesses training initiatives to ensure content is up to date and reflects best practice
* Ensures that content is up to date with group practices and processes in order to ensure alignment
* Researches and proposes blended training solutions
* Assesses career pathways in line with development and recommends individuals identified with high potential
* Drive Emiratisation development pathways and traineeships
* Engage when required with external consultants and specialists
* Deliver the core curriculum, training calendar and customised programs as scheduled
* Serve as a Learning and Development Trainer on key projects, cross functional teams and group rollouts
Business solutions:
* Where required consult, recommend, design interventions and execute business solutions
* Ensures adherence to industry and government regulatory standards
* Identify and improve operational systems & processes
* Research and formally recommend best practice or international standards that drive AFTC vision
* Ensure delivery metrics are adhered to.
Consulting:
* Identify Learning and Development needs within the group for specific business units
* Manage internal & external customer expectations especially in regards to assessment practices & reporting
* Consult with businesses to provide solutions and options, measuring customer satisfaction
* Prepare proposals & quotations in line with business plan objectives (increase revenues, provide access, support performance, increase commercial outcomes)
* Work inclusively with HR Business Partners, business trainers, Line Managers and Executives to deliver to gain agreement, share workloads and meet expectations
Reports:
* Maintain systems for collating and reporting on Development performance
* Manage & Analyse the Learning & Development performance
* Collate and report AFTC performance metrics
* Ensure key stakeholders in the business have up to date reports
* Providing Trainer delivery days and feedback data
Requirements
* A bachelors degree and/or relevant Training certificates
* Fluent written and spoken English
* Curriculum design experience
* Knowledge of Competency standards
* A wide range of assessment design and delivery knowledge
* Program facilitation experience
* A high level of computer literacy
* Experience of blended learning
* Business operations, project management and Customer Service experience would be a distinct advantage
* Extensive Sales experience, Relationship Management experience, project management, Customer Service & Sales2017-09-08 16:54:46
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Senior Data Analyst - GMASCo. - Al Futta...
Senior Data Analyst - GMASCo. - Al Futtaim Group
(1-10 Yrs )Al Futtaim Group |
UAE |
08-09-2017Senior Data Analyst - GMASCo. - al futtaim group - UAE GMASCO enjoys an enviable reputation as the Gulfs most diverse full service communications, marketing and advertising agency in an industry typified by current decline, over-specialisation and lack of integration in other markets. Our Dubai location positions us in a still growing market at the hub of business in the northern hemisphere with a client base operating in more than 15 countries across the Middle East, Europe, the Sub Continent and Asia. Our offerings include every aspect of communications, advertising and marketing in traditional and new media formats. Job Purpose:
- Maintain a client service orientation to achieve the set financial objectives and other operational performance indicators by managing day-to-day Data Processing Operations and ensure integrity of all raw and processed data for GMR to support client service / sales activities through the following
- Supervise all day to day data extraction, tabulation, statistical analysis and reporting of assigned research projects
- Program / supervise error free complex (floating and multiple logical skips) research questionnaires as electronic scripts, for interviewing via web, phone or face to face like CAWI, CATI or CAPI
- Supervise extraction of raw data from the above platforms to check for quality, consistency and logic checks and assimilation, coding and grouping of open ended verbatim responses in the questionnaires to provide accurate and logical answers
- Supervise / process raw data, perform statistical analysis to create tables, databases and excel reports
- Supervise / Prepare basic tables and charts to be used in the reports / presentations
- Automation of excel tables to dashboards, excel / PPT charts and reports Job Dimension:
Independently manage individual data processing components / projects up to AED 1.5 million * Client Servicing
-Undertake sales activities independently or in conjunction with senior researchers in terms of preparation and delivery of proposals
-Attend client planning meetings and contribute by matching GMR products to client needs
-Build and maintain ongoing relationships with the identified key persons within client organization while ensuring that the research team is always kept aware of interaction (meeting, emails) with clients and projects proposals and deliveries
-Prepare together with Research Manager the units plans and programs in line with the annual company strategies
-Understand and respond to research team on content, basic data issues/questions, report generation, dashboards to deliver on timelines without failevery time
-Be directly responsible and accountable for work conducted for their nominated clients in terms of analyses, tabulation, charting, and reporting
-Ensure client service deliverables are aligned with the GMR service standards * Functional & Technical - Creating quality control documents, feedback system documents, training materials, developing tools for automated / customized data processes
- Provide bespoke/innovative analyses and respond to special requests
- Manage data quality issues on a project basis to identify & recommend improvements in work processes
- Good understanding of applied statistics and advanced knowledge of quantitative research questionnaires including scales, usage / application of techniques and their implication on data analyses
- Provide value-added analyses and respond to special requests by integrating multiple data sources to answer business issues
- Data modelling capabilities
- Manage assigned project independently
- Perform quality checks on all questionnaires/ datasets / tables / dashboards reports for alignment to request, accuracy and correctness
- Ensure GMR standard operating procedures within area of responsibility are observed. Recommend improvements in work processes within area of responsibility * Self-Development & People Management
- Manage data analysts on work performance by providing coaching and mentoring
- Set objectives and monitor performance for the direct reports
- Proactively pursue self-development opportunities such as building advance knowledge in data analysis / charting / automation / dashboards / reporting techniques etc.
- Ensure proper dissemination of information and implementation of GMR rules and regulations as well as policies and procedures
- Contribute to driving world class employee satisfaction through the implementation of relevant organizational initiatives that build on employee commitment
- Willing to handle all data responsibilities independently and effectively - Acknowledges both internal and external clients. Job Context:
With the constantly changing environment/consumer trends in GCC, its increasing impact on the marketing, branding and marketing communication strategies GMR provides the group companies on their request, information and insights related to various strategic and tactical marketing / business issues.GMR performs a critical service oriented role in assisting the group companies to develop appropriate marketing / business action plans. The senior data analyst is a key link in this process through ensuring the data processing is error free and outputs / reports are in line with the defined scope. Additionally the factors that have critical impact on the Job are appropriate training and development, provision of appropriate tools/software.RequirementsMinimum Qualifications and Knowledge:
- Graduate
- Expertize on programming, DBMS, automation, statistical packages
- Data modelling capabilities
- Advanced knowledge of statistics / mathson data analysis
- Sound knowledge of quantitative research techniques and methodologies Minimum Experience:
- 10 plus years experience in market research / IT / BPOwith minimum 8 years experience with an international research agency leading a DP team Job-Specific Skills:
- Working proficiency knowledge of all Microsoft Office applicationsspecially Excel, Access and PPT
- Programming/scripting / data modelling skills, such as VB/VBA/JAVA/C++ or similar
- Expertize on independently handlingDBMS, automation, statistical packages and similar applications
- Project management experience, Strong analytical mind and Good organizational skills
- Excellent verbal & written communication skills ( English)
- Continuous learning and keeping up with new market trends and sharing of knowledge with the team. Behavioural Competencies:
- Team player, Interpersonal skills, confident, fast learner, continuous self-improvement, influencing and persuading capabilities2017-09-08 20:33:00
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Research Manager - GMASCo - Al Futtaim G...
Research Manager - GMASCo - Al Futtaim Group
(1-10 Yrs )Al Futtaim Group |
UAE |
08-09-2017Research Manager - GMASCo. - al futtaim group - UAE GMASCO enjoys an enviable reputation as the Gulfs most diverse full service communications, marketing and advertising agency in an industry typified by current decline, over-specialisation and lack of integration in other markets. Our Dubai location positions us in a still growing market at the hub of business in the northern hemisphere with a client base operating in more than 15 countries across the Middle East, Europe, the Sub Continent and Asia. Our offerings include every aspect of communications, advertising and marketing in traditional and new media formats. Job Purpose:
- Supervise a small research team to ensure prompt delivery of service to the respective clients in order to achieve GMR financial objectives and other operational performance indicators. Maintain a client service orientation by managing day-to-day administration of client service / sales activities and coordinating on analysis and reporting of assigned research projects through the following
- Assisting in the overall business development of the research department
- Providing advice/consultation for clients as required
- Designs / supervises and plans research proposals / projects following client briefing and needs
- Designs / supervises the design of questionnaires/ discussion guides and methodologies of collecting information
- Co-ordinates / supervises the execution of projects, informs clients on progress and gives specific instructions to other departments/suppliers regarding the collection and electronic processing of information
- Co-operates / supervises with other departments / supplierswho will assist on the various stages of the above
- Works on / supervises the analysis and interpretation of results, provides feedback to clients and supervises / writes reports and recommendations
- Presents results of study to clients
- Reports to Senior Manager Research
- Some travel required * Client Servicing
- Drive client satisfaction by providing insights and actionable recommendations during presentations or business reviews
- Undertake sales activities independently or in conjunction with senior staff in terms of preparation and delivery of proposal and credentials to ensure the generation of required revenue from the assigned client portfolio and proper contract costing in order to meet the agreed budget targets
- Ensure the services provided to clients are timely and precise according to client business needs and specifications while meeting the company's quality standards
- Identification and recommendation of enhanced and new products / services that answer clients' business needs
- Attend client planning meetings and contribute by providing GMR insights and solutions to clients business needs
- Assist in ensuring adherence to the approved company policies on business conduct / ethics when servicing clients
- Serve as primary contact to middle / senior level client contacts on ad-hoc requirements and understand and respond to questions on content, basic data issues/questions, report generation, etc.
- Ensure client service deliverables are aligned with the GMR service standards * Functional and Technical - Achieve revenue, profitability, quality, speed of delivery and productivity targets as assigned
- Ensure continuous market scoping initiatives and release of business proposals to targeted client are pursued to ensure adequate supply of business prospects are in the pipeline
- Contribute to overall team plan by generating revenue and/or cost savings ideas
- Maintain an accurate and up-to-date knowledge on research techniques and applications
- Provide value-added analyses and respond to special requests. Manage data quality issues by overseeing data inquiry process
- Ensure GMR standard operating procedures within area of responsibility are observed. Recommend improvements in work processes within area of responsibility * People Management
- Set objectives and monitor performance for the team
- Ensure recognition of effective work performance and utilize effective disciplinary actions when appropriate
- Address professional development goals and needs of direct reports
- Ensure proper dissemination of information and implementation of GMR rules and regulations as well as policies and procedures
- Contribute to driving world class employee satisfaction through the implementation of relevant organizational initiatives that build on employee commitment Job Context:
With the constantly changing environment/consumer trends in GCC, its increasing impact on the marketing, branding and marketing communication strategies GMR provides the group companies on their request, information and insights related to various strategic and tactical marketing / business issues.GMR performs a critical service oriented role in assisting the group companies to develop appropriate marketing / business action plans. Research manager is a key link in ensuring the transformation of business issue to research objectives and hence providing appropriate answers through data / information. Additionally the factors that have critical impact on the Job are appropriate training and development, provision of appropriate tools/software.RequirementsMinimum Qualifications and Knowledge:
- MBA Required
- Working knowledge of statistics and multivariate analysis
- Working knowledge of research techniques, analysis and methodologiesprimary, secondary, qualitative and quantitative
- Business acumen and good knowledge of the market dynamics - Excellent team management
- Knowledge of Arabic would be an added advantage Work Experience:
10 to 14 years experience in market research with minimum 6 years experience with an international research agency and minimum 2 years experience asa buyer of research products / services Job-Specific Skills:
- Proficient knowledge of all Microsoft Office applications. Working knowledge of SPSS, Conjoint Software and Multivariate analyses
- Project management experience, Strong analytical mind and Good organizational skills
- Excellent verbal & written communication skills ( English)
- Expertise in servicing customers and in-depth knowledge on CR methods, analysis and techniques
- Continuous learning and keeping up with new market trends and sharing of knowledge with the team Behavioural Competencies:
- Influencing and persuading, confident, fast learner, continuous self-improvement, practical intelligence, people management and leadership2017-09-08 11:35:38
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Staff Accommodation Officer | Group HR |...
Staff Accommodation Officer | Group HR | Al Futtaim Group | Dubai, UAE
(1-10 Yrs )Al Futtaim Group |
UAE |
08-09-2017RequirementsDescription of Accountability:- Administration- Maintenance- Compliance- Communication2017-09-08 16:56:52
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