Supervisor-Villas - 3395172

The Ritz-Carlton
  • Supervisor-Villas Jobs in Manama - 3395172

    The Ritz-Carlton
  • 2 - 3 سنوات
  • Manama - Bahrain
تسجيل الدخول للتقديم سجل و قدم

المسمى الوظيفي

Assist staff with expediting problem payments (eg, problems processing credit card) Follow up with guest regarding satisfaction with guest-related issues Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key Process all payment types such as room charges, cash, checks, debit, or credit Set up accurate accounts for each guest upon check-in (ie, sharewiths, separate roomtaxincidentals, comp) Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations Block rooms in the computer and identify designated requirements and requests Contact appropriate individual or department (eg, Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem Coordinate with Housekeeping to track readiness of rooms for check-in Review shift logsdaily memo books and document pertinent information in logbooks Count bank at the beginning and end of shift Balance and drop receipts according to Accounting specifications Assist management in training, motivating, and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair TreatmentOpen Door Policy process Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certificationsFollow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information Anticipate and address guests service needs Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette Develop and maintain positive working relationships with others Ensure adherence to quality expectations and standards Stand, sit, or walk for an extended period of time Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance Perform other reasonable job duties as requested by Supervisors

ملخص الملف

Type:Company Job

Eligibility:Any Graduation.

Industry:Hotels / Hospitality

Function:Chefs / F&B / Housekeeping / Front Desk

Deadline:29th Nov 2024

المطلوب المرشح الشخصي


ملف الشركة

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