Job SummaryResponsible for Key Account Management, Negotiating deals with key accountsResolving Issue with key accounts and Achieving targetsMinimum Qualifications & ExperienceDiploma in Marketing; Bachelor degree in Business Administration (majoring in Marketing) or similar fields is preferredMinimum experience of 5 Years in similar jobsRequired Skills Supervisory skills and Management & Organization skillsExcellent knowledge in Telecom fieldLeadership skills & Rappot building skillsStrong Market knowledgeExcellent Sales & Marketing skillsExcellent knowledge of spoken and written EnglishComputer skillsCourteous, honest, and presentableValid Driving licenseDuties and Responsibilities Have complete accountability of the service levels across different workflows and work with the respective internal teams to ensure service delivery as per committed SLAsManage the day to day service deliverables, manage operators service escalations and ensure appropriate resolutionResponsible for delivering services as per agreed service levels, manage workflows in a distributed work environment and lead or participate actively in contributing to continuous improvement initiativesPropose and negotiate solutions to secure new sales for existing customersRetain existing and grow additional revenue from all assigned accountsEnsure end-to-end customer successsatisfaction in order to drive new revenue growthHaving full idea about our inventories in each product categorytaking care of price drops or increases in coordination with Accounts and getting all the related documents processedEnsuring timely collection of receivables in coordination with our Accounts DepartmentTaking care of goods returns in coordination with Accounts Department and logisticsVisiting Customers shop floor at least once a week & Making sure that the display is proper and cleanMaking sure that all POS material is deployed properly and reporting back if there is any shortfall or discrepancyWorking closely with sales promoters to get an idea of competitors in the particular accountDeveloping good relation with decision makers and other related staff in each account
Eligibility:Bachelor of Business Administration(Managem ent).
Industry:Automotive / Automobile / Auto Accessories
Deadline:29th Nov 2024
TELECOM OPERATOR ACCOUNT MANAGER