Level Junior Qualifications and Requirements Bachelor degree in computer science or a related field0-1 Year of experienceKnowledge in installing and configuring computer hardware, software, systems, networks, printers and scannersGood troubleshooting skillsGood communication skills Job Responsibilities Talking to clients and computer users to determine the nature of any problem they encounterLogging and processing support callsMonitoring and maintaining computer systems and networksTroubleshooting system and network problems and diagnosing and solving hardware or software faultsProviding support, including procedural documentation and relevant reportsFollowing diagrams and written instructions to repair a fault or set up a systemSupporting the roll-out of new applicationsSetting up new users accounts and profiles and dealing with password issuesWorking continuously on a task until completion (or referral to third parties, if appropriatenecessary)Prioritizing and managing many open cases at one timeTesting and evaluating new technologyConducting electrical safety checks on computer equipment ??
Industry:IT-Software/ Software Services
Deadline:13th Aug 2025
Junior IT Support Specialist