Call Center Agent - 452007

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  • Call Center Agent Jobs in Al Kuwait - 452007

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  • 1 - 2 سنوات
  • Al Kuwait - Kuwait
تسجيل الدخول للتقديم سجل و قدم

المسمى الوظيفي

- Support and provide superior service via phones, e-mails and faxes as a receiver and caller
- Use questioning and listening skills that support effective telephone communication
- Use an effective approach to handle special telephone tasks like call transfers, taking messages, call backs, holds, interruptions, and unintentional disconnects
- Understand the impact of attitude in handling calls professionally
- Effectively deal with job stress, angry callers, and upset customers
- Use the most appropriate way to communicate with different behavior types on the telephone
- Apply the elements of building positive rapport with different types of customers over the phone
- Apply the proper telephone etiquette to satisfy various customer situations
- Apply appropriate actions to effectively control a telephone call
- Identify voice skills and how to enhance a good telephone presentation
- Meets commitments to customers

ملخص الملف

Type:Company Job

Eligibility:Basic - Diploma

Industry:Auto/Auto Ancillary

Function:ITES / BPO / KPO / Customer Service / Operations

Deadline:19th Feb 2025

المطلوب المرشح الشخصي


ملف الشركة

Our client joined the luxury car market of Kuwait in 1986. Soon more luxury dealerships were acquired. Supported by after sales facilities, all the products enjoy such levels of technical support, which many people argue is the main reason for the companys success. Or as we say it, The customer

comes first.

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