CallCenterAgent - 461119

  • CallCenterAgent Jobs in Al Kuwait - 461119

تسجيل الدخول للتقديم سجل و قدم

المسمى الوظيفي

- Support and provide superior service via phones, e-mails and faxes as a receiver and caller
- Use questioning and listening skills that support effective telephone communication
- Use an effective approach to handle special telephone tasks like call transfers, taking messages, call backs, holds, interruptions, and unintentional disconnects
- Understand the impact of attitude in handling calls professionally
- Effectively deal with job stress, angry callers, and upset customers
- Use the most appropriate way to communicate with different behavior types on the telephone
- Apply the elements of building positive rapport with different types of customers over the phone
- Apply the proper telephone etiquette to satisfy various customer situations
- Apply appropriate actions to effectively control a telephone call
- Identify voice skills and how to enhance a good telephone presentation
- Meets commitments to customers

ملخص الملف

Type:Company Job

Eligibility:Certification / diploma

Role:Customer Service



Function:Guards / Security Services

Deadline:19th Feb 2025

ملف الشركة

Not Mentioned

New Job Seeker

Register With Us

Upload CV

Max 2 MB, doc, docx, rtf, pdf
We will fill your details