CustomerServiceOperator - 461078

LDDC
  • CustomerServiceOperator Jobs in Al Kuwait - 461078

    LDDC
تسجيل الدخول للتقديم سجل و قدم
461078

المسمى الوظيفي

Job Summary
To attend customers inquiries and complaints Understand and follow-up the form designed for the purpose Circulate the form to the concerned person and produce a statistical report about customer satisfaction & requirements Also call customers to remind them about periodic service schedules, special offers and promotions by telephone or other means deemed fit

Tasks

1) Use the telephone to approach customers and inform them about developments
2)Use the Customer complaint form designed by the system
3)Update Customer information file if any changes are needed
4) Circulate copies of these forms to Customer Retention Manager concerned dept Manager
5) Produce monthly statistical list to understand area of improvement
6) Understand company policy minimum standard towards customer satisfaction levels

ملخص الملف

Type:Company Job

Eligibility:Unspecified

Role:Customer Service

Industry:Shipping/Marine

Salary:Unspecified

Function:Pharma / Biotech / Healthcare / Medical / R&D

Deadline:19th Feb 2025

ملف الشركة

Not Mentioned



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