Key Responsibilities Understand business processes, work with functional business area to build supportsolutions, interim work-around and software enhancementDocument requirements specifications for enhancements and upgrades and assistwith the documentation of the requirements and proceduresLiaise with process owners in identifying and resolves issues in ERPAnalyze workflow, process improvement, and business practices to streamlinebusiness operationsDocument and administer change requests, maintain specific configuration settingsand documentation for several modulesPrepare appropriate procedures and documentation to hand off support to superusers, system administrators or help desk groupDesign and Develop in-house reports using Crystal reports, IFS BA and PlSqlInvestigate problems, determines and documents business solutions for complexsystem problems in an effective, timely mannerReview, revise, recommend, and document new business rules, procedures, and setupsRegister Super Users Support Requests and provide solutions within the stipulatedtimeframeStay current with evolving IFS ERP technologiesProvide functional application support in a 247 environment for all custom andpackage application modules in a production environment and during enhancementand upgrade projects as assignedConduct training, analyze functional system requirements needed and investigatesolutionsTo provide essential support to super users and end users, analyze theirrequirements, document and find resolutionsQualifications & Experience Bachelor s Degree in Computer Science, Business Administration or related fieldA minimum of three years experience with IFS ERP modules, mainly projects and financial systemsExperience in gathering and documenting system requirements and functional specificationsExperience with enterprise wide system implementation, integration, interfaces and data conversionExperience conducting quality assurance (QA) and quality control (QC) testing of softwareExperience in providing training
Industry:Consulting / Management Consulting / Advisory Services
Function:ERP / CRM (IT Software)
Deadline:19th Feb 2025
URGENT OPENING FOR ERP FUNCTIONAL CONSULTANT / ANALYST - KUWAIT !!!