Job SummaryIn their continuous development ofthe value and the value stream being coo created for their customers, Emersonis looking for highly motivated, customer focused and technical savvy ServicesEngineers to provide engineering support for Emerson products and servicesThe role is based in Alkhobar,Saudi Arabia serving customers at site locations in eastern province mainly andother Saudi Arabia regions In occasional basis, he she will be required tosupport customers at other MEA countriesJob DescriptionThe servicesengineer to provide engineering support for Emerson products and servicesincluding maintenance services, diagnostics, installation and commissioning,start-up, problem resolution, and project executionIn addition, he she shall act as a focal point for customer technical support includingservice contracts, projects, and technical solutions Advise customers onpreventative maintenance and configuration adjustments to improve productperformance and customer satisfactionHe She will be responsible forcoordination of Emerson personnel and service activities to ensure the deliveryof the value to meet customerstakeholders expectationsJob ResponsibilitiesPerform advanced maintenance tasks in accordance with customerrequirementsProvide recommendations to the customer on product or solutions,enhancements and system health checksPerform and lead service projects and take ownership for customerco-ordinationProvide resolution to complex technical issues and resolve Customerdisruptive events, where appropriate consulting with Emerson CSE (GSC andProduct Engineering)Provide technical expertise for products and services to supportcustomers and Emerson teamsProvide on-site on the job customer instruction in the application,maintenance and operation of Emerson productsProactively identify ServiceProduct opportunities and assist the salesprocessProactively promote service, start up and commissioning services andsupport the sales team as requiredBe available as required to support the on-call rotationComply with all Emerson requirements for business processes includingtimesheets, site visit reports and all other documentation in line with Emersoninternal proceduresSuggest, drive and work on improvement initiatives for the work he she is performing and for his team,
Eligibility:Bachelor of Technology/Engineering (Computers).
Industry:Oil & Gas / Petroleum
Deadline:31st May 2020
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