Application Support/ BA - 3398484

Robert Walters
  • Application Support/ BA Jobs in UAE - 3398484

    Robert Walters
  • 1 - 10 سنوات
  • UAE
تسجيل الدخول للتقديم سجل و قدم
3398484

المسمى الوظيفي

Our client is a leading global aviation firm in Dubai Their IT Department is looking for an Application Specialist to join their IT and Business Improvement team

As an Application Specialist, you will be responsible for application support and enhancements on the companys propriety platform You will be working closely with the Product Manager to maintain the product backlog and support queue within agreed thresholds

As an Application Specialist, other responsibilities will include

* First point of contact for Business Systems in Dubai

* Provide Level 1 application support tickets across all sites

* Gather requirements and design for resolution of bugs and smallmedium sized change requests

* Report design and development

* Test systems, including preparation of user test cases, working with end users

* Prepare and keep current user guides & documentation on all proprietary applications

* Develop small enhancements and bug fixes

* Map users business requirements to technical design

* Perform analysis on technical and business environment

* Prepare QA test environments including data preparation and scripting along with performing testing of system

* Participate in DR & BCP activities as required

* Prepare training and communication material, like user guides

* Train IT colleagues and end users when required

* Adhere to internal audit controls as appropriate to department role


REQUIREMENTS

As an Application Specialist, you will have the following

* Bachelors degree in Computer Science or related field, Masters degree in technology-related discipline preferred

* Minimum 4 years experience in an IT development role

* Background in C# MVC ASPNET Classic ASP

* Knowledge and experience in Oracle SQL Servers preferred

* SSRS Tableau or equivalent

* Substantial business analysis skills

* Strong working knowledge in Microsoft web technologies and Azure is essential

* In-depth knowledge of Agile Scrum Methodologies

* Very good Microsoft Office skills in Word, Outlook, PowerPoint and Excel, ideally MCP certificate as well as SharePoint experience

ملخص الملف

Type:Company Job

Deadline:13th Aug 2025

المهارات الاساسية

Application Support/ BA

ملف الشركة

Robert Walters is one of the worlds largest specialist professional recruitment consultancies with 53 offices spanning 24 countries.
Weve helped thousands of professionals find permanent, contract and interim roles with leading global corporations, small to medium sized companies and innovative start ups. Our specialist recruitment focus includes: accountancy and finance, banking, engineering, operations, legal, IT, sales, marketing, procurement & logistics, HR and support/administration.



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