Area Manager Retail Operations - Female only - 3395157

Tips and Toes Beauty and Spa Centre
  • Area Manager Retail Operations - Female only Jobs in Abu Dhabi - 3395157

    Tips and Toes Beauty and Spa Centre
تسجيل الدخول للتقديم سجل و قدم

المسمى الوظيفي

Key Responsibilities

Demonstrate sincere customer focus and true appreciation for the guest experience

Develop Spa goals, and implement policies and procedures

Responsible for leading the efficient and effective Spa operations including short and long term tactical planning based on the companys strategic direction

Maintain adequate professional service and retail program

Prepare Municipality requirements and reporting matters

Assist with the marketing programs and events ie calendar of events, media, etc

Supervise and ensure that employees receive ongoing training and hold meetings to keep employees updated on spa procedures and policies

Educate employees about Spa rules and regulations Disciplinary actions and ensure compliance

Follow the visual merchandising guidelines to ensure consistency in shop displays

Encourage and internally promote the monthly newsletters to create Spa retail and service awareness and visibility, to generate sales and increase memberships

Assist in creating membership incentives and sales promotions leading to a larger client base

Undertake duties so as to comply with the requirement of internal and external quality control

Comply with SOPs and Occupational health and Safety requirements

Oversee all salon procedures, in conjunction with company vision, mission, and values

Attend meetings at the request of line manager to ensure efficient communication across the operations

Enlighten employees of job responsibilities, performance expectations, client service standards, and companys policies and guidelines

Demonstrate record of achievement against objectives and targets

Maintain a proper inventory of supplies

Develop customer relationships and measure customer satisfaction by interacting with clients to get feedback

Handle customer complaints and implement customer service tool

Encourage and motivate team members towards accomplishing their commercial targets

Ensure equipment and physical facility in peak condition including cleanliness and repair

Manage and Team up with all the departments accordingly to create a smooth and synchronized workflow across the company

Coordinate and follow?up with HR for employees requests and maintain all documents Records that are useful for backup

Prepare and present reports as requested by management

Attend mandatory trainings scheduled by the Company

Manage, train, and motivate all Spa employees

Coach and evaluate employee performance in order to ensure improvement; help resolve dysfunctional behaviour and facilitate problem solving and collaboration

Create an environment oriented to trust, open communication, creative thinking, and cohesive team effort

Use gamification, empowerment, trust as appropriate to develop and motivate team members

Recognize and celebrate team and team member accomplishments and exceptional performance

ملخص الملف

Type:Company Job

Eligibility:Bachelor of Business Administration(Managem ent).

Industry:Fitness / Wellness / Gym / Salon / Spa

Function:Store Operations (for retail industry)

Deadline:29th Nov 2024

المطلوب المرشح الشخصي

Retail, Salon, Spa, Spa

ملف الشركة

Not Mentioned

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