IFS - Financial Solutions Associate, Dubai
Line of Service
Internal Firm Services
IFS - Finance
DFSI is responsible for the Firms finance solutions and information The Digital Finance Solutions Officer is focused on supporting the Digital Finance Solutions Senior Officer and Digital Finance Solutions Manager in the development and continuous improvement of the firms finance systems and ensuring of its smooth operation across the finance function
The person also is responsible to provide support so the finance systems are kept up to date, support levels provided to its users and also ensuring critical matters are escalated and resolved in a timely manner
Providing support to ensure the firms finance systems and ensuring its smooth operation across the finance function
Providing support to ensure the systems are kept up to date with necessary version changes as provided by respective vendors
Ensuring adequate support levels are provided to users and issues raised are resolved in a timely manner with minimal disruption to operations
Ensuring critical matters are escalated to Digital Finance Solutions Senior Officer in a timely manner
Ensuring any disruption of services are communicated are escalated to Digital Finance Solutions Senior Officer in a timely manner
Providing support to ensure master data, security and other system administer activities are administered in a responsible manner
Ensuring the use of the firms systems are for the benefit of the firm and any abuse or misuse is reported to Digital Finance Solutions Senior Officer in a timely manner Deliver timely and high quality feedback to users on various system changes
Provide support to ensure that all system upgrades, downtimes or any disruption of services is planned and communicated in a timely manner
Learning & Growth
Assist in capturing system changes, functional documentation and other relevant documents into a repository to build the teams knowledge management database
Bachelor degree in Computer Science or equivalent
Fluency in spoken and written English with excellent communication skills, proficiency in Arabic is an advantage
Awareness of global best practices and trends in the software industry
Good analytical and data skills
Good consultative, and communication skills; as well as the ability to make good judgment and work with both technical and business personnel
Knowledge of and experience in several of the following areas but not limited to Cisco Network technologies, web hosting, Cyber Security Enterprise SAN and ServerDesktop virtualisation Enterprise Java and Microsoft Technologies (including IIS, SharePoint, NetTFS, SQL Server and SSIS)
Ability to work collaboratively within a team to develop and implement a vision that reflects local nuances, but is aligned to Global direction of the firm
Excellent Microsoft Excel skills
Excellent communications skills in English, including written communication skills
Good organisation and office management skills to ensure coverage of workload, time management skills and proactivity needed
Good decision making skills
Capability to work well in a team
Skilled in maintaining client relationships
Strong liaison skills, with the ability to maintain geographical relationships
Excellent level of accuracy to a high level of detail
Strong customer service skills
Strong work ethic
Deadline:13th Aug 2025
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