علاقات المرضى التنفيذي - 2285597

AL-FUTTAIM GROUP
  • علاقات المرضى التنفيذي Jobs in دبي - 2285597

    AL-FUTTAIM GROUP
  • 0 - 3 سنوات
  • دبي (دبي)
تسجيل الدخول للتقديم سجل و قدم
2285597

المسمى الوظيفي

Patient Relations Executive

Company Al Futtaim Private Company LLC

About Al-Futtaim

No two days are the same at Al-Futtaim, no matter what role you have Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives Take our engaging and supportive work environment and couple it with a company culture that recognises and rewards quality performance, and what do you get The chance to push the limits every single day

As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees Youll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, Robinsons, and Adidas Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us

Al-Futtaim is now entering the healthcare sector We will expand our product and service portfolio by providing high-quality health and patient care Using the latest innovations in technology and best clinical practices, we will strive to improve health outcomes and support people within the UAE and beyond to live happier, healthier and better lives

Come join us to live well, work better, and be the best

About the Role

Al Futtaim Group Healthcare is looking for Patient Relations Executive - Healthcare to provide end to end operational support to the patients including but not limited to insurance, appointments & invoicing and general customer service

As a Patient Relations Executive - Healthcare you will be responsible to provide a multidisciplinary approach to ensure patient care is provided with the best service at all time

About the Responsibility

You will be responsible for

Medical Insurance

Responsible for the accurate flow of medical information and patient data between physicians, patients and third-party payers with the use of accurate code to define diagnostics, treatments and procedures and to enter this information into a the facilitys database using medical coding protocol to produce a statement or claim
To act as a liaison between the facility and payment parties to investigate the claim, verify its information, and update the database in the instance that a claim is denied by the third-party payer
Review patient medical records
Communicating with medical billing specialists to ensure treatment codes are accurately received
Submission of claims
Taking timely approval of investigations procedures

Medical Invoicing

Invoicing the services as per the agreed prices

Receiving patient treatment codes to use in assembling reimbursement claims
Make sure CPT codes are accurate as per service
Billing patients for medical services
Enter patient information into computer files, and possibly also in paper records
Organize, manage, and sort paperwork (including patients charts)
Continue to enter data as patients are subjected to diagnostic tests and receive treatments
Prepare and mail billing statements
Resolve conflicts regarding payments and reimbursements
Investigate and report instances of insurance fraud
Provide information and prepare documents for legal inquiries and litigation
Ensure the confidentiality of patients personal information
Perform clerical duties that may include answering the telephone, greeting patients, and sorting mail

Customer Service

Provides a high level of customer service to the patients
Interacts with client with professional and personal manner
Responds to questions according to regulatory protocols
Guides flow of clinic traffic and directs clients to open station
Maintains client schedule at clinics that have pre-scheduled appointment times
Assists in accurate and legible documentation of clinic forms
Assures every client is signed in and has completed clinic paperwork
Check consent insurance form for completeness and legibility before the client goes to the Registered Nurse for services
Communicates effectively with client regarding the information that is needed
Responds to urgent customer needs in a timely and professional manner
Makes recommendations and implements process improvements
Participates in fostering a safe workplace
Participates in employee job safety analysis to eliminate hazards and prevent accidents

ملخص الملف

Type:Company Job

Role:Other Accounting

Industry:Consumer Durables/FMCG, Retailing

Salary:As per Industry Standards

Function:Accounting/Tax/Company Secretary/Audit

Deadline:07th Aug 2024

ملف الشركة

Company:AL-FUTTAIM GROUP
Industry Retail, Shops, Malls (Home Appliance/ Consumer Electronics Dealers, Service Centres)



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