عبر الهاتف/دعم العملاء التنفيذي الإناث - 2270367

Skylines Telecommunication LLC
  • عبر الهاتف/دعم العملاء التنفيذي الإناث Jobs in الإمارات العربية المتحدة - 2270367

    Skylines Telecommunication LLC
  • 0 - 3 سنوات
  • الإمارات العربية المتحدة
تسجيل الدخول للتقديم سجل و قدم
2270367

المسمى الوظيفي

Roles and Responsibilities

1 Updating customer database by inputting information from each calltouch point and keeping every customer field updated in CRM
2 Collaborating with the relevant departments to develop efficient methods for handling customer issuescomplaints
3 Working on customized support solutions for enhanced customer experience
4 Monitoring customer satisfaction levels and developing methods for increasing them
5 Assisting in creating ways for delivering excellent customer service to dissatisfied or problematic customers
6 Ensuring streamlined communication channel between customer and customer services
7 Actively participating in revenue growth by exciting clients to procure additional Skylines products andor upgrade VAT services
8 Engaging in reactionary requests from CSR-back office and executing the same with correct and timely manner
9 Maintaining and ensuring customer service language ie commitment to solutions
10 Addressing walk-in customers and providing them with VPSFAS training
11 Updating with regular newsupdatesarticles from FTA Federal Tax Authority UAE and communicating the same with customers
12 Transferring all approval related request to immediate manager in proper communication format

ملخص الملف

Type:Company Job

Eligibility:Any Graduation.

Industry:Accounting & Auditing

Function:Helpdesk / Customer Service / Telecalling

Deadline:23rd Jul 2024

المطلوب المرشح الشخصي

Telesales, Customer Support

ملف الشركة

Not Mentioned



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