customer care
INR7"YEARLY"
Customer careFull Time (2-8 Yrs )Eram Manpower Company |
Qatar
Not Mentioned
qatar
0qatar
|
25-04-2019 2019-07-24We are currently looking for customer care for Qatar.2019-04-25 00:11:58 |
Apply Now |
customer Service executive 
INR7"YEARLY"
Customer Service ExecutiveFull Time (2-5 Yrs )Confidential Company |
Abu Dhabi
,
United Arab Emirates
United Arab Emirates
0abu dhabi
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
|
23-05-2019 2019-08-21Looking for Female Experienced customer Service executive/ Logistics Coodinator for our Freight Forwarding company located in Al Qusais with thorough knowledge of Dubai Export & Import procedures. Interested candidates send CV with photo.2019-05-23 22:39:21 |
Apply Now |
customer Service executive (Voice Process)
INR7"YEARLY"
Customer Service Executive (Voice Process)Full Time (3-8 Yrs )Career line Middle East DMCC |
Abu Dhabi
,
United Arab Emirates
United Arab Emirates
0abu dhabi
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
|
23-05-2019 2019-08-21We are looking for customer Service executive (Voice Process) for Dubai, UAE.2019-05-23 22:39:21 |
Apply Now |
Receptionist / customer care Officer
INR7"YEARLY"
Receptionist / Customer Care OfficerFull Time (0-2 Yrs )Undisclosed |
Lebanon
Not Mentioned
lebanon
0lebanon
|
23-05-2019 2019-08-21Main dutiesI - SOS customer care Officer / duties include:- Answers customer inquiries on all service features and advises delivery status.- Handling regular requests from customers.- Maintain records of contacts, accounts, and orders.- Make deals with customers and perform all necessary actions to follow-up throughout the sales process.- Assists on customers in placing delivery orders.- Recognizes customer problems and resolves to customer satisfaction directly or through transfer to proper unit.- Communicates with customers on calls and assists in resolution of customer complaints regarding service failures.- Elaborating delivery tickets.- Fixing new customer delivery schedule.- Making all the modifications for a customer: route, price, schedule, address, deliveries - Prepares and submits to after sales Support Manager a variety of status reports as requested.- Interact daily and objectively with the sales people.- Follow up missed deliveries (not at home-not needed-stopped )II - Receptionist duties:- Welcome visitors by greeting them, in person or on the telephone; - Maintain security by following procedures; monitoring logbook; - Answering and directing phone calls to relevant staff- Scheduling meetings and appointments- Taking notes and minutes in meetings- Ordering and taking stock of office supplies- Being a point of contact for a range of staff and external stakeholders- Preparing documents for meetings - Preparing Bank Letters and legal letters as requested- Processing and directing mail and incoming packages or deliveries- Greeting and directing visitors and new staff to the organisation- Writing and issuing emails to teams and departments on behalf of teams or senior staff- Researching and booking travel arrangements for staff members- Finding ways to improve administrative processesProfile Requirements:- Bachelor degree in business administration - MS office (word / excel) Arabic typing- 0 - 2 years of experience- Female, Organized and Presentable- Smiley face, friendly & kind deportment2019-05-23 20:46:59 |
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Home Health care Nurse
INR7"YEARLY"
Home Health Care NurseFull Time (1-10 Yrs )Black Pearl |
Uae
Not Mentioned
uae
0uae
|
22-05-2019 2019-08-20Our client, a fast growing home healthcare facility, is currently looking for a number of Nurses to work at the residence of their patients. In this role, you will work under the direction of the Home and Community care Service Manager, you will be expected to provide comprehensive nursing care in the community setting that assists their clients to achieve optimum health and quality of life in situations of chronic disease, acute illness, injury or through the process of dying.
REQUIREMENTS:
To be considered for this role, you should meet the following criteria:A degree holder of NursingWith a minimum of 2 years of nursing practice from any disciplineWith valid BLS certificate and home medical licenseWilling to work as a home healthcare nurseWilling to work 12 hours per shift morning / eveningWilling to work 48 hours per weekWilling to work in Al Ain / Abu DhabiPreferably with valid HAAD license / recently completed HAAD exam / already booked to do HAAD exam2019-05-22 20:13:58 |
Apply Now |
Computer Operator,Teacher,customer care executive
INR7"YEARLY"
Computer Operator,Teacher,Customer Care ExecutiveFull Time (0-3 Yrs )Sharp e services |
Um Al Qaiwan (um Al Qaiwan)
,
Not Mentioned
um al qaiwan (um al qaiwan)
0um al qaiwan (um al qaiwan)
Los Angeles (california)
,
Not Mentioned
los angeles (california)
0los angeles (california)
Raleigh (north Carolina)
,
Not Mentioned
raleigh (north carolina)
0raleigh (north carolina)
Dominica (dominica)
,
Not Mentioned
dominica (dominica)
0dominica (dominica)
Venezuela (venezuela)
Not Mentioned
venezuela (venezuela)
0venezuela (venezuela)
|
21-05-2019 2019-08-19JOB OPENING!!Job Type: Full TimeLocation: All Over IndiaDear Job Applicant,Please E-mail your CV/Resumes to (servilemore00@gmail.com)The management of Sharp e services and Associates are inviting you to send applications and CVs/Resumes for immediate recruitment all over India. If interested, kindly Send us your CV/RESUME for confirmation via: (servilemore00@gmail.com) AVAILABLE POSITIONS AS LISTED BELOW.Accounting/ControllingApprenticeshipBanquet/Convention SalesBarBeauty/WellnessFood and Beverage AdministrationFront Office/ReceptionGeneral ManagementHousekeepingHuman Resources/TrainingIT/SystemKitchenMaintenanceOffice/AdministrationProduct ManagementProject ManagementPurchasing/StoresQuality ManagementReservationResturantSales/Marketing/Public RelationSport/Gym/LeisureStewarding.Looking forward to your early response.Best wishes,Sunitha DEmail:servilemore00@gmail.com2019-05-21 23:30:47 |
Apply Now |
Certified care Taker
INR7"YEARLY"
Certified Care TakerFull Time (4-5 Yrs )Company Confidential |
Sharjah (sharjah)
Not Mentioned
sharjah (sharjah)
0sharjah (sharjah)
|
21-05-2019 2019-08-19Certified & Experienced care Taker / Nurse - Urgently required on full time basis to look after elderly person at home.2019-05-21 23:29:48 |
Apply Now |
Home care Nurse
INR7"YEARLY"
Home Care NurseFull Time (1-10 Yrs )Kare Plus MENA |
Uae
Not Mentioned
uae
0uae
|
21-05-2019 2019-08-19We are recruiting X10 HOME care NURSES, based in DUBAI, UAE. Working for a globally recognised health management and wellness company with state of the art medical facilities. You will be working closely with patients in their own homes and must hold a Valid DHA licence, with at least 2 yrs experience and a Nursing background in Palliative care, Geriatric care, Orthopaedics, ICU or Medical Surgery.Kare Plus-MENA are a market leading (Permanent) Staffing Services provider dedicated to sourcing niche skilled and high calibre talent such as Doctors, Nurses, Midwives, Dentists, Pharmacists, and Allied Health Professionals to the Medical and Healthcare sector since 1989. Based in Dubai and with a further 83 offices globally. Supporting the UAE and broader gulf region.ROLE: Nurse - Home care. With experience in Palliative care, Geriatric care, Orthopaedics, ICU or Medical Surgery.LOCATION: Dubai, UAEHOURS: 4 days per week. 12 shift patterns, 216 hrs per month, equal to 18 duties, covering weekdays, weekends and nights.SALARY & BENEFITS: Up to AED 7,000 all Inclusive (subject to experience) + standard benefits (private healthcare, 22 days holiday, yearly air ticket, enhanced overtime rate paid over and above standard hours, in-house training and external training paid for by the company.SUMMARY: Responsible for delivering vital care to patients in their own home setting and supporting the family around the clock. Those who are typically elderly, suffering illness, having been discharged from hospital or are recovering from surgery. Monitoring and evaluating the patients conditions, administering treatment, and providing constant support during recovery and liaising with doctors and other medical professionals.PRIMARY RESPONSIBILITY:Provide the necessary care for patientsLook after the hygiene of the patientsAdminister medicines to the patients as per the doctors instructionAssesses the patients condition, takes vital signs, such as blood pressureManages wound careCheck bedridden patients for bed sores and muscle weaknessActing as a liaison for patients and the families of patientsAssist the doctors where requiredRespecting the rights and beliefs of patientsMonitoring the care that patients receiveOffering assistance that is in the best interest of the patientInterceding for patients in situations that require action immediatelyRepresenting the patient according to his or her choiceProviding support and education that can help patients make the best decisions possible.Please send Cvs online.Due to the number of applicants we receive, if you have not heard from us within 7 days please assume your application has been unsuccessful on this occasion. We thank you for your interest. Kare Plus-MENA act as an employment agency, offering a free and confidential service to its candidates. Can you refer a friend or colleague who has the relevant skills & experience Salary:
AED
7000
per month inclusive of fixed allowances.
Additional benefits: standard benefits (private healthcare, 22 days holiday, yearly air ticket, enhanced overtime rate paid over and above standard hours, in-house training and external training paid for by the company.
REQUIREMENTS:
QUALIFICATIONS & EXPERIENCE:Must be Female.With at least 2 yrs post qualification experience.Holding a Bachelor Degree in Nursing.Already a DHA licensed registered Nurse with relevant experience.Already based in Dubai or are able to relocate from other emirates of the UAE.Applicants are highly sought after from Filipino candidates as they are under-represented. Must have an excellent command of English, both verbal and written.2019-05-21 20:52:38 |
Apply Now |
Manager customer care
INR7"YEARLY"
Manager Customer CareFull Time (7-12 Yrs )Bahri |
Riyadh
,
Saudi Arabia
Saudi Arabia
0riyadh
Saudi Arabia
Not Mentioned
saudi arabia
0saudi arabia
|
17-05-2019 2019-08-15Job Summary:Lead customer care operations by handling customer issues through investigation and analysis to ensure that resolutions can be provided within set time frames. Liaise between the customer and respective department to enhance customer satisfaction.Duties and Responsibilities:• Executes the short and long term strategy for the department within the context of the 5-year strategy for the BU. Plan, direct and oversee all department processes and activities to achieve the annual plan.• Implement customer service policies and procedures, liaise with internal departments to resolve customer issues and drive industry best practices to enhance customer satisfaction.• Develop and oversee customer audit process by checking past purchase trends, customer issues, evaluation of company delivery against customer needs, service gaps and identifying incremental business opportunities.• Review customer complaints, escalated issues and special requests to provide timely solutions and resolve customer issues to enhance customer satisfaction.• Manage customer inquires and requests on company website. Ensure that response rate and response time are short and relevant information is given.• Direct the team to set their annual objectives and assign tasks to the team members. Monitor daily activities in line with the assigned tasks. Train and coach team members and execute performance management for the team. Correct performance issues.• Support the development of professional strategies and policies within the area of responsibility to ensure that Bahri operations utilize newest relevant insights and practices.Required Experience and Knowledge :• Bachelor Degree in Business Administration, Management or equivalent.• 7-12 years of relevant experience.Required Languages2019-05-17 23:41:06 |
Apply Now |
customer Success executive - Saudi
INR7"YEARLY"
Customer Success Executive - SaudiFull Time (5-6 Yrs )Cisco Systems |
Riyadh
,
Saudi Arabia
Saudi Arabia
0riyadh
Saudi Arabia
Not Mentioned
saudi arabia
0saudi arabia
|
17-05-2019 2019-08-15What You ll DoThe new customer Success executive (CSE) role is a highly visible, strategic leadership role within Cisco s new customer Experience organization working with our largest customers. The successful leader will directly impact their customers and partners who have purchased Cisco subscription solutions and will provide strategic insights to Cisco cross functional stakeholders.The customer Success executive will be accountable for ensuring that all their customers successfully adopt and realize value from Cisco s subscription solutions. This includes developing and executing the strategy that will accelerate the time it takes for customers to achieve the business outcomes they planned to receive from Cisco subscription offers. This leader will ensure the execution of consistent global standards while optimizing for their customer. In addition, the customer Success executive will be responsible for identifying opportunities to expand wallet share within a customer and/or partner and effectively passing those opportunities to the sales teams.This customer advocate will be responsible for continuous improvement of results, reporting of said results, creating and delivering business plans to key stakeholders, and ensuring support and alignment across the leadership team. The leader will ensure that the customer Experience team is working collaboratively and will be responsible for executive communications within the customer and Cisco. Effective measurement and management of diverse teams is a required skillset.Who You ll Work WithThe CSE will build deep relationships with customer senior leadership, partners and the extended Cisco account team members in achieving their goals. The role will Set the overall vision and strategic Success plan for their customer:- Deeply understands the customer business goals, environment, pain points and operational maturity.- Build and nurture strong customer executive relationships to develop a holistic and deep view of immediate needs and current programs.- Help the customer accelerate through the value lifecycle to realize their expected outcomes.- Ensure their customers realize value from purchased Cisco products and services for successful renewals.- Provide customer insights based on strong knowledge of best practices for architecture, implementation, adoption & migrations.- Post-sales orchestration of all company wide and partner resources (People and assets like, Accelerators, ATX, etc.) to provide a unified path to customer Success.- Develop and deliver Quarterly Success Review- Team leader of Cisco resources for all CX activities (including services) from onboarding to value realization. Is the customer and people champion.- Ensure the strategy and direction is integrated within the overall account team goals- Implement Success Strategy across the account leveraging partners as appropriate.- Represent the organization at the highest levels within their customers.- Advocate innovation and effectively lead through change- Serve as the lead spokesperson and ambassador for customer success.- Use quantitative and qualitative analysis to drive operational excellence in customer and/or partner engagement- Provide detailed and documented requirements to cross functional teams that improve the impact of the customer experience- Provide bi-weekly metric reports including integrated results across routes to marketWho You Are• Strategic, self-driven thinker who can develop/implement a GTM strategy across all stages of the customer lifecycle and is skilled at driving continued process improvements• Ability to work independently as well as leveraging full team and cross functional resources to ensure successful customer experience at each interaction• Prior success with understanding quantitative customer metrics health scores, NPS/CSAT, ARR to tailor interactions and drive actionable next steps to ensure customer adoption and renewal• A customer-obsessed mindset with a strong grasp of relevant success stories, customer KPIs, and best practices to drive superior outcomes• Strong relationship builder with a focus on aligning and collaborating with key stakeholders Business Unit executives, Sales executives, Delivery executives, CX executives, Consulting executives, Partners and their executives to drive an integrated, consistent customer-centric approach• For those interested in applying from outside of Cisco, Saudi nationals are preferredRequired Experience• 10+ years experience in leading customer-facing organizations. Proven successful consulting with key technical and sales acumen• 5+ years of experience with subscription and software offers• Ability to manage influence through persuasion, negotiation, and consensus building• Strong empathy for customers and a passion for revenue and growth• Demonstrated desire for continuous learning and improvement• Enthusiastic and creative leader with the ability to inspire others• Excellent executive level communication and presentation skills• Bachelor s degree required, Master s degree preferredIf you are looking for hands-on involvement in crafting the future direction of Cisco and customer Experience, we have a place for you.Why CiscoAt Cisco, each person brings their unique talents to work as a team and make a difference.Yes, our technology changes the way the world works, lives, plays and learns, but our edge comes from our people.• We connect everything people, process, data and things and we use those connections to change our world for the better.• We innovate everywhere - From launching a new era of networking that adapts, learns and protects, to building Cisco Services that accelerate businesses and business results. Our technology powers entertainment, retail, healthcare, education and more from Smart Cities to your everyday devices.• We benefit everyone - We do all of this while striving for a culture that empowers every person to be the difference, at work and in our communities.2019-05-17 23:40:41 |
Apply Now |
customer Success executive - GSP
INR7"YEARLY"
Customer Success Executive - GSPFull Time (10-11 Yrs )Cisco Systems |
Riyadh
,
Saudi Arabia
Saudi Arabia
0riyadh
Saudi Arabia
Not Mentioned
saudi arabia
0saudi arabia
|
17-05-2019 2019-08-15What You ll DoThe new customer Success executive (CSE) role is a highly visible, strategic leadership role within Cisco s new customer Experience organization working with our largest customers. The successful leader will directly impact their customers and partners who have purchased Cisco subscription solutions and will provide strategic insights to Cisco cross functional stakeholders.The customer Success executive will be accountable for ensuring that all their customers successfully adopt and realize value from Cisco s subscription solutions. This includes developing and executing the strategy that will accelerate the time it takes for customers to achieve the business outcomes they planned to receive from Cisco subscription offers. This leader will ensure the execution of consistent global standards while optimizing for their customer. In addition, the customer Success executive will be responsible for identifying opportunities to expand wallet share within a customer and/or partner and effectively passing those opportunities to the sales teams.This customer advocate will be responsible for continuous improvement of results, reporting of said results, creating and delivering business plans to key stakeholders, and ensuring support and alignment across the leadership team. The leader will ensure that the customer Experience team is working collaboratively and will be responsible for executive communications within the customer and Cisco. Effective measurement and management of diverse teams is a required skillset.Who You ll Work WithThe CSE will build deep relationships with customer senior leadership, partners and the extended Cisco account team members in achieving their goals. The role will:• Set the overall vision and strategic Success plan for their customer.• Deeply understands the customer business goals, environment, pain points and operational maturity.• Build and nurture strong customer executive relationships to develop a holistic and deep view of immediate needs and current programs.• Help the customer accelerate through the value lifecycle to realize their expected outcomes.• Ensure their customers realize value from purchased Cisco products and services for successful renewals.• Provide customer insights based on strong knowledge of best practices for architecture, implementation, adoption & migrations.• Post-sales orchestration of all company wide and partner resources (People and assets like, Accelerators, ATX, etc.) to provide a unified path to customer Success.• Develop and deliver Quarterly Success Review.• Team leader of Cisco resources for all CX activities (including services) from onboarding to value realization. Is the customer and people champion.• Ensure the strategy and direction is integrated within the overall account team goals.• Implement Success Strategy across the account leveraging partners as appropriate.• Represent the organization at the highest levels within their customers.• Advocate innovation and effectively lead through change.• Serve as the lead spokesperson and ambassador for customer success.• Use quantitative and qualitative analysis to drive operational excellence in customer and/or partner engagement.• Provide detailed and documented requirements to cross functional teams that improve the impact of the customer experience.• Provide bi-weekly metric reports including integrated results across routes to marketWho You Are• Strategic, self-driven thinker who can develop/implement a GTM strategy across all stages of the customer lifecycle and is skilled at driving continued process improvements• Ability to work independently as well as leveraging full team and cross functional resources to ensure successful customer experience at each interaction• Prior success with understanding quantitative customer metrics health scores, NPS/CSAT, ARR to tailor interactions and drive actionable next steps to ensure customer adoption and renewal• A customer-obsessed mindset with a strong grasp of relevant success stories, customer KPIs, and best practices to drive superior outcomes• Strong relationship builder with a focus on aligning and collaborating with key stakeholders Business Unit executives, Sales executives, Delivery executives, CX executives, Consulting executives, Partners and their executives to drive an integrated, consistent customer-centric approachRequired Experience• 10+ years experience in leading customer-facing organizations. Proven successful consulting with key technical and sales acumen• 5+ years of experience with subscription and software offers• Ability to manage influence through persuasion, negotiation, and consensus building• Strong empathy for customers and a passion for revenue and growth• Demonstrated desire for continuous learning and improvement• Enthusiastic and creative leader with the ability to inspire others• Excellent executive level communication and presentation skills• Bachelor s degree required, Master s degree preferredIf you are looking for hands-on involvement in crafting the future direction of Cisco and customer Experience, we have a place for you.Why CiscoAt Cisco, each person brings their unique talents to work as a team and make a difference.Yes, our technology changes the way the world works, lives, plays and learns, but our edge comes from our people.• We connect everything people, process, data and things and we use those connections to change our world for the better.• We innovate everywhere - From launching a new era of networking that adapts, learns and protects, to building Cisco Services that accelerate businesses and business results. Our technology powers entertainment, retail, healthcare, education and more from Smart Cities to your everyday devices.• We benefit everyone - We do all of this while striving for a culture that empowers every person to be the difference, at work and in our communities.For those interested in applying from outside of Cisco, Saudi nationals are preferred for this role.#LI-MW12019-05-17 23:40:18 |
Apply Now |
customer care Representative - Saudi Nationals
INR7"YEARLY"
Customer Care Representative - Saudi NationalsFull Time (1-6 Yrs )ELITE HR SOLUTION & SERVICES |
Jeddah
,
Saudi Arabia
Saudi Arabia
0jeddah
Riyadh
,
Saudi Arabia
Saudi Arabia
0riyadh
Dammam
,
Saudi Arabia
Saudi Arabia
0dammam
Saudi Arabia
Not Mentioned
saudi arabia
0saudi arabia
|
17-05-2019 2019-08-15Responsible for customer care, communication, co-ordination, addressing to client and replying to their questions2019-05-17 23:40:16 |
Apply Now |
Health care/ hospital administration
INR7"YEARLY"
Health care/ hospital administrationFull Time (1-30 Yrs )Wave garden SLU TICARET LIMITED SIRKETI |
Any Where
Not Mentioned
any where
0any where
|
17-05-2019 2019-08-15Â Burcu Life Hospital needs to hire Health care Administrators/medical doctors, Nurse, Pharmacist, Biotech, Medical, R&D, etc to oversee both clinical, administrative and general operations at our Hospital. We are looking for a detail-oriented individual who takes leadership seriously and understands the budgetary, time-sensitive and clinical demands of a full-service health care facility. We are interested in hiring a long-term staff member who has experience in the above-listed positions and more. If this sounds like a good fit, submit your resume today for consideration. career@burculifehospital.com2019-05-17 21:53:10 |
Apply Now |
Consultant - Pediatric Intensive care
INR7"YEARLY"
Consultant - Pediatric Intensive CareFull Time (1-10 Yrs )Professional Connections (Profco) |
Saudiarabia
Not Mentioned
saudiarabia
0saudiarabia
|
17-05-2019 2019-08-15Consultant - Pediatric Intensive care, Al MadinahCategoryMedical DoctorSpecialityPaediatric IntensivistLocationAl MadinahHospitalDescriptionBenefitsGenerous tax-free income.Lucrative benefits package to include free fully furnished accommodation, free healthcare, free flights and 54 days paid leave per year.Other benefits +++
REQUIREMENTS:
REQUIREMENTSEducation Required:Graduation from an accredited medical school, completion of required period of training in specialty and/or subspecialty, with Arab or American Board certification, membership and/or fellowship status in the United Kingdom and/or Canada or their equivalent.Experience Required:Seven (7) years of training in specialty or subspecialty plus postgraduate training experience must be equal to or exceed seven (7) years experience in the subspecialty.2019-05-17 20:30:45 |
Apply Now |
customer Service executive
INR7"YEARLY"
Customer Service ExecutiveFull Time (1-10 Yrs )Nestle Middle East |
Uae
Not Mentioned
uae
0uae
|
13-05-2019 2019-08-11Location: UAE, DubaiCompany: Nestl Middle EastFull-time, Temporary until August31st, 2019Bachelors Degree1-2 years of experiencePosition SummaryJoining Nestl means you are joining the largest food and Beverage Company in the world. At our very core, we are a human environment passionate people driven by the purpose of enhancing the quality of life and contributing to a healthier future. Understand the customers contact and order methods/frequency whilst promoting efficiency of tools to achieve error free dataUnderstand system alerts indicating order, delivery or billing/credit control issues surrounding the order processApplication of reason code methodology to record appropriately all changes within customer ordersDefine & set in system product substitutions rules in agreement with the Operating Countries (OPC)Liaise with OPC on allocation of critical stock to manage demandHighlight to OPC lead time violations and take corrective actions to resolve issues impacting order flow. Analyze Daily Order receipt and provide visibility to OPC on status (Non-confirmed& confirmed orders, OBD created, Billed)Maintain customer master data regarding:-customer point of contact for Order-Follow up on Direct customer Orders- Product portfolio for each OPCAdditional Tasks:Contribution to team meetings and decision makingPrepare, attend, participate and communicate in cross-stream meetings such as daily, weekly operational reviews.Resolve issues/ problems utilizing Nestl Continuous Excellence toolsCreate Purchase Request (PR) for supply chain specific stationery (Invoice papers & Sampling Books etc.)
REQUIREMENTS:
Experience with order management or direct sales environmentExperience for/ with customerOperational experience in Supply Chain functionsExperience in related business improvement projectsExperience with SAPWe thank all applicants for their interest; however those individuals selected for an interview will be contacted.2019-05-13 21:41:51 |
Apply Now |
customer Service executive
INR7"YEARLY"
Customer Service ExecutiveFull Time (1-10 Yrs )Alankit |
Uae
Not Mentioned
uae
0uae
|
10-05-2019 2019-08-08Handle shift based multilingual grievance and escalation helpline for Indians.Obtains client information by answering telephone calls; interviewing clients; verifying information.Validate client information from existing database.Inform clients by explaining procedures; answering questions; providing guidance.Maintains and improves quality results by adhering to standards and guidelines.Updates job knowledge by studying developments in UAE labour an immigration laws.
REQUIREMENTS:
Only Male candidate with good personality.Person should have customer serving attitude.Fluent in English, Hindi, Malayalam and Tamil is mandatory (candidate with Tamil or malayalam language proficiency need not apply).Arabic language will be advantage (Read, Write and Understand).Understanding or experience in UAE PRO and immigration work will be given preference.Having driving license will be an added value.2019-05-10 21:40:40 |
Apply Now |
Account executive (customer Service)
INR7"YEARLY"
Account Executive (Customer Service)Full Time (1-10 Yrs )Emirates - CAE Flight Training |
Uae
Not Mentioned
uae
0uae
|
06-05-2019 2019-08-04Booking client training, ensuring a high level of customer services is adhered to, proactively ensure the fulfillment of sales strategy and targets and the development of the allocated territory. Responsible for company and client retention within an assigned territory to maximize retention of pre-existing revenue.- Book client training events locally and internationally accurately through comparing and evaluating course prerequisites with client qualifications, course availability and advising the clients expectations clearly to the training department.- Responsible for company and client retention within the assigned territory to maximize revenue.- Support RSM with pricing agreements, update the pricing on portals and ensure contracts are renewed prior to their expiry. Ensure payments are collected on time if the customer is COD.- Foster a seamless positive teamwork environment to ensure our sales organization provides client satisfaction through providing backup for team members when required.- Arranging visas, Marhaba, tickets and hotel bookings etc. for clients when outlined in the contract.
REQUIREMENTS:
Educational Background - Bachelors Degree- Aviation Experience is desirable- Experience in customer/client relations role.- Excellent verbal and written communication skills.- Ability to handle complaints and provide solutions quickly and follow up to ensure resolution.- Demonstrated ability to be adaptable and flexible with the capacity to accept change.- Demonstrated problem solving skills and the willingness to participate in process improvement projects.- Must be able to multi-task and prioritize daily workload.- Experience with Microsoft Word, Excel, Outlook, and Internet Explorer.- The ability to converse in a second language would be an advantage2019-05-06 20:55:09 |
Apply Now |
customer Success executive
INR7"YEARLY"
Customer Success ExecutiveFull Time (10-13 Yrs )Cisco Systems Inc. |
Jeddah (jeddah)
Not Mentioned
jeddah (jeddah)
0jeddah (jeddah)
|
03-05-2019 2019-08-01customer Success executive - SaudiLocation:Riyadh, Ar Riyad, Saudi ArabiaArea of Interestcustomer ExperienceJob TypeProfessionalTechnology Interest*NoneJob Id1262508NewWhat Youll DoThe new customer Success executive (CSE) role is a highly visible, strategic leadership role within Ciscos new customer Experience organization working with our largest customers. The successful leader will directly impact their customers and partners who have purchased Cisco subscription solutions and will provide strategic insights to Cisco cross functional stakeholders.The customer Success executive will be accountable for ensuring that all their customers successfully adopt and realize value from Ciscos subscription solutions. This includes developing and executing the strategy that will accelerate the time it takes for customers to achieve the business outcomes they planned to receive from Cisco subscription offers. This leader will ensure the execution of consistent global standards while optimizing for their customer. In addition, the customer Success executive will be responsible for identifying opportunities to expand wallet share within a customer and/or partner and effectively passing those opportunities to the sales teams.This customer advocate will be responsible for continuous improvement of results, reporting of said results, creating and delivering business plans to key stakeholders, and ensuring support and alignment across the leadership team. The leader will ensure that the customer Experience team is working collaboratively and will be responsible for executive communications within the customer and Cisco. Effective measurement and management of diverse teams is a required skillset.Who Youll Work WithThe CSE will build deep relationships with customer senior leadership, partners and the extended Cisco account team members in achieving their goals. The role will Set the overall vision and strategic Success plan for their customer:- Deeply understands the customer business goals, environment, pain points and operational maturity.- Build and nurture strong customer executive relationships to develop a holistic and deep view of immediate needs and current programs.- Help the customer accelerate through the value lifecycle to realize their expected outcomes.- Ensure their customers realize value from purchased Cisco products and services for successful renewals.- Provide customer insights based on strong knowledge of best practices for architecture, implementation, adoption & migrations.- Post-sales orchestration of all company wide and partner resources (People and assets like, Accelerators, ATX, etc.) to provide a unified path to customer Success.- Develop and deliver Quarterly Success Review- Team leader of Cisco resources for all CX activities (including services) from onboarding to value realization. Is the customer and people champion.- Ensure the strategy and direction is integrated within the overall account team goals- Implement Success Strategy across the account leveraging partners as appropriate.- Represent the organization at the highest levels within their customers.- Advocate innovation and effectively lead through change- Serve as the lead spokesperson and ambassador for customer success.- Use quantitative and qualitative analysis to drive operational excellence in customer and/or partner engagement- Provide detailed and documented requirements to cross functional teams that improve the impact of the customer experience- Provide bi-weekly metric reports including integrated results across routes to marketWho You AreStrategic, self-driven thinker who can develop/implement a GTM strategy across all stages of the customer lifecycle and is skilled at driving continued process improvements
Ability to work independently as well as leveraging full team and cross functional resources to ensure successful customer experience at each interaction
Prior success with understanding quantitative customer metrics health scores, NPS/CSAT, ARR to tailor interactions and drive actionable next steps to ensure customer adoption and renewal
A customer-obsessed mindset with a strong grasp of relevant success stories, customer KPIs, and best practices to drive superior outcomes
Strong relationship builder with a focus on aligning and collaborating with key stakeholders Business Unit executives, Sales executives, Delivery executives, CX executives, Consulting executives, Partners and their executives to drive an integrated, consistent customer-centric approach
For those interested in applying from outside of Cisco, Saudi nationals are preferredRequired Experience10 years experience in leading customer-facing organizations. Proven successful consulting with key technical and sales acumen
5 years of experience with subscription and software offers
Ability to manage influence through persuasion, negotiation, and consensus building
Strong empathy for customers and a passion for revenue and growth
Demonstrated desire for continuous learning and improvement
Enthusiastic and creative leader with the ability to inspire others
Excellent executive level communication and presentation skills
Bachelors degree required, Masters degree preferredIf you are looking for hands-on involvement in crafting the future direction of Cisco and customer Experience, we have a place for you.Why CiscoAt Cisco, each person brings their unique talents to work as a team and make a difference.Yes, our technology changes the way the world works, lives, plays and learns, but our edge comes from our people.We connect everything people, process, data and things and we use those connections to change our world for the better.
We innovate everywhere - From launching a new era of networking that adapts, learns and protects, to building Cisco Services that accelerate businesses and business results. Our technology powers entertainment, retail, healthcare, education and more from Smart Cities to your everyday devices.
We benefit everyone - We do all of this while striving for a culture that empowers every person to be the difference, at work and in our communities.#LI-EMEAHH1#LI-PRIORITY2019-05-03 22:41:12 |
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customer Service Operations executive (Chinese Speaker)
INR7"YEARLY"
Customer Service Operations Executive (Chinese Speaker)Full Time (1-10 Yrs )Search Heads Middle East |
Uae
Not Mentioned
uae
0uae
|
02-05-2019 2019-07-31My client is a leading logistics and freight company globally. They are currently looking for a CHINESE SPEAKING candidate to join their operations in Dubai (JAFZA).- You will be responsible for all customer service which include keeping customer up to date with their shipments and providing quotations. As well as this you will be assisting with operations in the region.
REQUIREMENTS:
- You must be fluent in both Chinese & English- You must have relevant working experience in the logistics/freight forwarding/shipping industry- Be degree qualified- Be a team player & enthusiastic about logistics2019-05-02 22:32:13 |
Apply Now |
Medical customer care Agents
INR7"YEARLY"
Medical Customer Care AgentsFull Time (0-2 Yrs )ENNWA for Business Development |
Cairo
,
Egypt
Egypt
0cairo
Egypt
Not Mentioned
egypt
0egypt
|
04-05-2019 2019-08-02Medical customer care Agents are needed for Ennwa Group for Business Development (Tabeby Online Company)
Job Duties
• Attracts potential customers by answering product and service questions; suggesting information about other products and services.
• Opens customer accounts by recording account information.
• Maintains customer records by updating account information.
• Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
• Maintains financial accounts by processing customer adjustments.
• Recommends potential products or services to management by collecting customer information and analyzing customer needs.
• Prepares product or service reports by collecting and analyzing customer information.
• Contributes to team effort by accomplishing related results as needed.
• Conduct Business Meetings with the potential customers.
job requirements
0 to 2 years
Not Specified at least
Healthcare and Medical Services2019-05-04 00:09:40 |
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