customer care executive
INR7"YEARLY"
Customer Care ExecutiveFull Time (0-2 Yrs )Pioneer House LLC |
Dubai
,
United Arab Emirates
United Arab Emirates
0Dubai
United Arab Emirates
Not Mentioned
United Arab Emirates
0United Arab Emirates
|
31-07-2018 2018-10-29customer care executive
Job Location : UAE
Job Details :
Should have 0-2 years experience in same field
Should know to Speak Fluent
Should be interested in Voice Process.
Excellent Communication is essential
Interested candidates please forward your CV.2018-07-31 16:42:42 |
customer care executive In Uae
INR7"YEARLY"
Customer Care Executive In UaeFull Time (3-5 Yrs )Nesto HR |
Dubai
,
United Arab Emirates
United Arab Emirates
0Dubai
United Arab Emirates
Not Mentioned
United Arab Emirates
0United Arab Emirates
|
31-07-2018 2018-10-29Job Details:
• nbspPromptly & accurately replying to the email inquiries using Microsoft Outlook.
• nbspnbspResponding to inquiries on B2B portals & Social Media channels.
• Telephonic conversation with customers.
• nbspResponding to inquiries on B2B portals & Social Media channels.
Requirements:
• Minimum 3 year experiance in UAE.
• Graduate holder
• nbspMust be proficient in MS Office
• nbspGood written and communication skills2018-07-31 16:40:19 |
Outdoor customer care Representative
INR7"YEARLY"
Outdoor Customer Care RepresentativeFull Time (2-3 Yrs )General Consult UAE |
Dubai
,
United Arab Emirates
United Arab Emirates
0Dubai
United Arab Emirates
Not Mentioned
United Arab Emirates
0United Arab Emirates
|
31-07-2018 2018-10-29Outdoor customer care Representative is needed for a company in Abu Dhabi.
A Suitable applicant should have a valid UAE driving licence
2-3 years of experience in the same field is an added advantage.2018-07-31 16:30:45 |
customer care executive
INR7"YEARLY"
Customer Care ExecutiveFull Time (2-5 Yrs )Sacoor Brothers |
Dubai
,
United Arab Emirates
United Arab Emirates
0Dubai
United Arab Emirates
Not Mentioned
United Arab Emirates
0United Arab Emirates
|
31-07-2018 2018-10-29Follow all customer care manuals, processes and guidelines on daily basisManaging customer care incoming calls, emails, live chat and online inquiries in a fast mannerResolving customer queries and complaints in efficient and swift manner Proactive customer contact via phone and email CRM management – detailed and accurate case management from various sources of customer care interactionFollow up on pending cases within specific timelines to meet the required deadlinesResolve cases in the most gentle and professional manner as possibleNPS management - reports and calling customersCommunication with stores and commercial team for any customer related mattersE-commerce live chat managementCreating reports, documents, presentationsGenerating quotations and invoices for corporate ordersMarketing department support including research, administrative tasks, calling suppliers etc.Any other requested tasks related to customer care or Corporate needs2018-07-31 16:25:15 |
CCE (customer care executive) Farsi Speaking
INR7"YEARLY"
CCE (Customer Care Executive) Farsi SpeakingFull Time (Fresher )Better Homes |
Dubai
United Arab Emirates
United Arab Emirates
0Dubai
|
31-07-2018 2018-10-29Farsi Speaking applicants only.
Must have at least 2+ Years work experience within the United Arab Emirates.
customer Service exp preferred.
Excellent communication skills with both Farsi & English.
Must be on fathers, brothers, husbands or wife's sponsorship for Visa status.2018-07-31 15:53:23 |
Manager - customer Delight (care)
INR7"YEARLY"
Manager - Customer Delight (Care)Full Time (5-10 Yrs )Aster Pharmacy |
Dubai
,
United Arab Emirates
United Arab Emirates
0Dubai
United Arab Emirates
Not Mentioned
United Arab Emirates
0United Arab Emirates
|
31-07-2018 2018-10-29Formulating and implementing customer care policies & protocols in line with the organizational mission.
Conduct surveys; forming focus groups; benchmarking best practices; analyzing information and reports.
Monitor voice of the customer feedback, respond and act where necessary - identify trends and proactively handle all customer complaints or major incidents professionally.
Working with Learning and Development partner and devisingprogramto meet team needs in line with the global customer care strategy.
Manage, coach and develop the team to keep the organization at par in customer care.
Proactively identify opportunities to continually drive for further service improvements, demonstrating strong commercial awareness, ensuring a luxury experience for the customer at every touch point along the journey
Liaison between Operation , CRM and Training dept.2018-07-31 15:10:11 |
E Commerce & customer care
INR7"YEARLY"
E Commerce & Customer CareFull Time (1-10 Yrs )Pet's Delight |
Dubai
,
United Arab Emirates
United Arab Emirates
0Dubai
UAE
Not Mentioned
UAE
0UAE
|
31-07-2018 2018-10-29Soft Skills and Personality traits: Highly motivated, extremely organised and driven individual that can work independently and within a small team. The candidate must have a keen eye to detail, be a native English speaker and have a passion for social media and online marketing.Experience of pet ownership or working in the pet industry is a real bonus!Specialist knowledge: E-Commerce, Social Media Marketing, customer careNature and length of previous experience: At least 2 years experience working for an e-commerce company2018-07-31 14:43:31 |
customer care
INR7"YEARLY"
Customer CareFull Time (2-4 Yrs )Sacoor Brothers |
Dubai
,
United Arab Emirates
United Arab Emirates
0Dubai
United Arab Emirates
Not Mentioned
United Arab Emirates
0United Arab Emirates
|
31-07-2018 2018-10-29?Resolving customer queries and complaints via various social media platforms?Proactive customer contact via phone and email?Feedback to stores about customer survey?Online store? chat management?Creating reports2018-07-31 14:26:46 |
customer care executive - Hotel Industry Experience
INR7"YEARLY"
Customer Care Executive - Hotel Industry ExperienceFull Time (3-7 Yrs )Al Khaleej Palace Hotel By Sun & Sky |
Dubai
,
United Arab Emirates
United Arab Emirates
0Dubai
United Arab Emirates
Not Mentioned
United Arab Emirates
0United Arab Emirates
|
31-07-2018 2018-10-29Supervise all Guest Service employees ensuring that guests are taken care of in a professional and friendly manner
Maintain effective communication with all related departments to ensure smooth service delivery
Check the system on reservations for next two weeks and inform the sales team to fulfill sales leads accordingly
Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levels
Ensure that every call is attended and greeted in a professional manner.
Verify all cashier closures of Guest Service Agents by the end of the shift for billing and attachment accuracy
Supervise the activities of the Bellboys, ensuring that the guest luggage is carried from arrival point to room and from room to departure point on checkout
Ensure all guest registrations are completed.2018-07-31 10:26:43 |
customer care Manager
INR7"YEARLY"
Customer Care ManagerFull Time (5-10 Yrs )Apt Resources |
Dubai
,
United Arab Emirates
United Arab Emirates
0Dubai
United Arab Emirates
Not Mentioned
United Arab Emirates
0United Arab Emirates
|
26-07-2018 2018-10-24Job Description will be as the designation says in Printing / Packing Industry. Detailed description about the job will be discussed in detail while facing Interview.
Description :Our client, a reputed international brand Offset printing in need of competent staff to join their team.Vacancy No : 2608Location : Dubai - United Arab EmiratesIndustry : FMCG / Foods / BeverageStaff Level : Middle Management LevelIndustry Experience : 10 yearsExperience In Same Role : 5 yearsSalary : 5,000.00-10,000.00 USDOther Benefit : As per UAE labor lawDetails :Our client, a Our client, a reputed trading company based in Dubai is currently in need of dynamic team members to join their team. Candidates must have 10 years experience in the same industry wherein 5 years must be in a similar position. Preferably candidates with GCC experience; ability to communicate fluently in English and Arabic and can easily blend with the team. Knowledge and background in handling customer complaints is a must. Qualified candidates may directly apply by sending CV with updated photo to [email protected] online: http://www.aptresources.ae/Like us: www.facebook.com/aptresources.aeFollow Us: www.linkedin.com/company/apt-resources-proactive-recruitment2018-07-26 15:31:12 |
customer care executive
INR7"YEARLY"
Customer Care ExecutiveFull Time (3-5 Yrs )Al Barari |
Dubai
,
United Arab Emirates
United Arab Emirates
0Dubai
United Arab Emirates
Not Mentioned
United Arab Emirates
0United Arab Emirates
|
26-07-2018 2018-10-24Aim of the Role (broad picture)As a customer care executive your primary role is to support both the Client and Sales team. customer care executive will be directly involved with customers as and when required. You will be responsible for resolving issues arising with customers and staff where conflict may occur, or advice may be required. As a customer care executive you will be working with corporate clients and their families ensuring a smooth transition to their new home.Job ResponsibilitiesResponsibilities•Interface with customers and sales representatives to handle both pre-sales and post-sales service functions.•Provide outstanding customer service to improve customer satisfaction and relationship.•Handle and resolve customer complaints/inquiries via mail or phone in a timely and accurate manner.•Develop knowledge about each customer’s business model and requirements.•Provide guidance and assist sellers and buyers in marketing and purchasing property for the right price under the best terms•Determine clients’ needs and financials abilities to propose solutions that suit them•Intermediate negotiation processes, consult clients on market conditions, prices, mortgages, legal requirements and related matters, ensuring a fair and honest dealing•Prepare necessary paperwork (contracts, leases, deeds, closing statements etc)•Manage property auctions or exchanges•Maintain and update listings of available properties•Cooperate with appraisers, escrow companies, lenders and home inspectors•Develop networks and cooperate with attorneys, mortgage lenders and contractors•Promote sales through advertisements, open houses and listing services•Remain knowledgeable about real estate markets and best practices2018-07-26 15:12:28 |
customer care executive
INR7"YEARLY"
Customer Care ExecutiveFull Time (Fresher )The Recruitment Tree |
Dubai
United Arab Emirates
United Arab Emirates
0Dubai
|
26-07-2018 2018-10-24Role :Our client, a leading medical clinic based in Dubai is looking for some enthusiastic, hard working and experienced customer care executives to join their new Call Centre.
Overall role:
Perform all aspects of patient scheduling/enquiries for a variety of clinics in a centralised call center environment. Provide excellent customer service to internal and external customers by providing a professional, positive and memorable customer experience for each caller. You will be responsive, listen carefully to each call and take ownership of the call to complete appointment scheduling and/or refer appropriate calls to nursing staff.
You will enter date and maintain the database, whilst utilizing the office equipment and software, including but not limited to Excel, Word, the Electronic Medical Records telephone systems, scheduling systems and so on.
Principle Responsibilities:
- Perform all aspects of patient scheduling for a variety of clinics in a centralized call center environment
- Schedule/reschedule appointments: follow- up on no show appointments
and voice mail messages.
- Verify, input, update and maintain patient information to include, but not limited to, patient registration, demographics, insurance, procedure, diagnosis, location, time and estimate time required for completion.
- Complete appropriate documentation of customer conversations and updates to electronic medical records/clinic system.
- Make outbound patient calls for health care maintenance
activities, appointment and reminders, etc.
- Enter data with accuracy with the ability to multi-task.
- Accurately process referral requests through the appropriate channels.
- Process a variety of transactions as assigned.
Requirements :Principle Responsibilities:
- Perform all aspects of patient scheduling for a variety of clinics in a centralized call center environment
- Schedule/reschedule appointments: follow- up on no show appointments
and voice mail messages.
- Verify, input, update and maintain patient information to include, but not limited to, patient registration, demographics, insurance, procedure, diagnosis, location, time and estimate time required for completion.
- Complete appropriate documentation of customer conversations and updates to electronic medical records/clinic system.
- Make outbound patient calls for health care maintenance
activities, appointment and reminders, etc.
- Enter data with accuracy with the ability to multi-task.
- Accurately process referral requests through the appropriate channels.
- Process a variety of transactions as assigned.2018-07-26 12:48:48 |
Opening-Telephone Operator/customer care for freshers Call 9940679176
INR7"YEARLY"
Opening-Telephone Operator/Customer care for freshers Call 9940679176Full Time (Fresher )La Carrera Consultancy Pvt.Ltd |
Qatar
Not Mentioned
Qatar
0Qatar
|
13-08-2018 2018-11-11For a leading Media CompanyOnly for freshers: Male/FemaleAny Graduates ( No BE/B.tech)Exp:0&1yrsSalary : Based on Industry NormsFixed Sat & Sun offLocation : near Mylapore,ChennaiJob description: Handling Incoming Calls (Inbound Voice Only)2018-08-13 23:23:06 |
customer care (Guest Relations Officer)
INR7"YEARLY"
Customer Care (Guest Relations Officer)Full Time (Fresher )Axiom Telecom |
Jeddah
Saudi Arabia
Saudi Arabia
0Jeddah
|
13-08-2018 2018-11-11Role :The Role
* To monitor customer flow and manage wait time in line to various customer profile and their expectations
* To maintain and analyse customer segment database for offering value added services & loyalty programs
* To facilitate and manage customer serve time by effectively managing customer flow
* To identify and suggest areas for improvements in customer service standards to improve customer loyalty
* To facilitate training, monitor and provide feedback on customer service standards adherence by other care team members
* To develop, facilitate and train technical/data backup solutions to customers & other care team members most effectively
* To handle customer escalations timely & effectively ensuring customer retention and loyalty
* To maintain, monitor and follow up on the Turnaround Time for repairs to keep up to customer commitments
* To handle customers in a professional way as per the standards set to ensure that every interaction with the customer is a quality experience for the customer
* To preserve, handle and transport customer property under controlled and specified conditions to ensure that there is no damage or loss of customer property
* To ensure that the KPIs are understood and met on a timely manner
To attend and secure a good score in all internal trainings conducted
To minimize all job card errors and discrepancies which will assure clarity and parity in external customer information that are being communicated to the internal customers
To endure and attend to all subscribed and proposed trainings which ensure personal and competency improvement
Requirements :Requirements
Diploma / Degree Electronics
Minimum of 3 years experience in customer Service/Hospitality Industry.
Fluency in English & Arabic.
Good communication skill written & oral.
Good command in Computer Operating System & supporting applications.2018-08-13 12:50:10 |
Senior customer care executive
INR7"YEARLY"
Senior Customer Care ExecutiveFull Time (3-5 Yrs )Gulf International Bank (GIB) |
Saudi Arabia
Not Mentioned
Saudi Arabia
0Saudi Arabia
|
13-08-2018 2018-11-111. Receiving customer complaints, evaluate and investigate, follow up for resolving and arrange for satisfactory resolutions with all involved parties. 2. Ensures the effective usage of Complaints Handling System (CRM) to ensure complaints are captured and treated properly at all channels.3. Monitor the effective reporting process for complaints – Categories, volume, types & SAMA related and initiate improvement if requires. Monitor the investigation process and initiate improvement if requires. 4. Monitor SAMANET system and provide efficient handling for customer complaints raised through SAMA, open them properly in CRM and follow up the resolution with the concerned parties and arrange for the respond to SAMA through SAMAnet system.5. Align in making the regular reports as (monthly complaints report and SAMA quarter reports) and any other complaints reports requested.6. Engage and act on all tasks that been given by the line manager, Complaints and Quality related matters/projects.7. Develop and implement the infrastructure including processes and systems for capturing, measuring and analyzing customer complaints to constantly improve service delivery and ensure regulatory compliance8. Ensure all customers complaints are treated with required priority levels and closed accurately. Ensure minimal turn-around time on customer complaints and provide prompt feedback9. Ensure the effective usage of complaints handling system to ensure capture and manage complaints at all channels. Liaise closely with the respective departments to obtain customer history, trends etc. thereby ensuing minimum errors during settlement of customer complaints10. Highlight repeated complaints and work as team with involved units to investigate and define the root causes and propose action plans for improvement. Identify key customer issues and generate actions that provide long-term solutions to recurring service issues11. Initiating revising of charges as a result of response from customers and SAMA12. Coach and train existing/ new staff on complaints process. Communicate and uphold the service standards to minimize customer complaints13. Keep management regularly and officially updated with periodic complaints reports and immediate reports in case of significant complaints and critical complaints escalated to SAMA14. Monitor and follow up all audit issues under the purview to ensure that it is adequately addressed and closed as per agreed upon timetable15. Ensure compliance with internal and external regulations with regard to complaints handling.16. Ensure all retail policies, bank guidelines and central bank regulations are complied with; conform to risk policies and procedures, compliance and AML policies to ensure regulatory compliance.17. Effectively backing up and delegate the customer care Manager if needed.2018-08-13 12:37:34 |
customer care Manager
INR7"YEARLY"
Customer Care ManagerFull Time (1-10 Yrs )SAED Recruiters |
Jeddah
Saudi Arabia
Saudi Arabia
0Jeddah
|
13-08-2018 2018-11-11- Communicate vision among the group.
- Set objectives
- Define program that set the necessary steps to reach objectives and goals.
- Set schedule that help to put program into a defined time-frame.
- Implement procedure which help to standardize work so that consistency is maintained.
- Assign tasks
- Establish a structure, to arrange people, work, resources and facilities in relationship that are effective and efficient.
- Set performance standard so that people are clear about what is expected of them
- Perform an error free transactions, follow policy & procedure guidelines, and apply legal and compliance parameters.
- Develop relationship that encourage people to work together in a cooperative way.
- Communicate with all the people involved, ensuring that the work they are doing is focused and valued.
- Motivate and breathe new life and passion into work.
- Monitor and supervise work.
- Measure result and performance.
- Evaluate result and performance against standard set.
- Supervise work.
- Meet financial Target.
- Coach and feedback.
- Perform interviews and select people.
- Delegate task and authorities.Requirements- Bachelor's degree - Minimum 10 years in a similar role. Skills:
- People Management
- Effective Leadership Skills
- Communication skills - People skills
- Negotiation skills
- Advance teamwork
- Time management2018-08-13 10:28:28 |
customer care Consultant
INR7"YEARLY"
Customer Care ConsultantFull Time (1-10 Yrs )SAED Recruiters |
Saudi Arabia
Not Mentioned
Saudi Arabia
0Saudi Arabia
|
13-08-2018 2018-11-11* Effectively manage large amounts of incoming calls
* Serving existing customers by answering product, service questions, and complains; suggesting information about other products and services.
* Provide accurate, valid and complete information by using the right methods/tools
* Manage customer accounts by recording updating information.
* Offer customer better quality of services.
* Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
* Generate sales leads
* Identify and assess customers' needs to achieve satisfaction
* Build sustainable relationships of trust through open and interactive communication
* Meet personal/team sales targets and call handling quotas
* Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
* Keep records of customer interactions, process customer accounts and file documents
* Follow communication procedures, guidelines and policies
* Take the extra mile to engage customersRequirements* Holding High school Certificate or higher
* Minimum 3 years of experience
* Business to Business Experience
* Strong Communicate skills
* Problem solver
* High discipline2018-08-13 09:37:18 |
HIRING PATIENT ADVOCATES/customer care executive for DUBAI!!
INR7"YEARLY"
HIRING PATIENT ADVOCATES/CUSTOMER CARE EXECUTIVE for DUBAI!!Full Time (2-8 Yrs )Private Company |
Dubai
,
United Arab Emirates
United Arab Emirates
0Dubai
United Arab Emirates
Not Mentioned
United Arab Emirates
0United Arab Emirates
|
07-08-2018 2018-11-05Our client is recognized for its ability to provide outstanding services who are currently looking for Patient Advocates/customer care executive positions with min. 2 years of experience.
It is a unique opportunity to join an organization known for its commitment to progression and to the care standards of their residents.
JOB TITLE : PATIENT ADVOCATES (customer care executive)
LOCATION : DUBAI, UAE
ORGANISATION TYPE : PRIVATE
QUALIFICATION : ANY GRADUATE/ DHA RN(with two years of experience as a customer care executive)
SALARY : INDUSTRY STANDARDS + BENEFITS (MEDICAL INSURANCE(only for candidate)+ANNUAL AIR
TICKETS(only for candidate) + ANNUAL LEAVES + OVERTIME PAY)
GENDER PREFERENCE :ANY
LANGUAGES KNOWN: Fluent in ENGLISH and ARABIC
JOB DESCRIPTION:
Candidates with customer Service training are preferred.
Candidates with DHA RN licenses will be given preference.
HOW TO APPLY
Email a copy of your updated CV for immediate attention to [email protected]
For more information on this fantastic opportunity please contact on
080-40609618
Best Regards,
Susheela Behera
Client Service executive
CONVATE
#41 ,2nd floor, opp: Total Mall,
Old Airport road , Murgeshpalya, Bangalore-17
Ph: +91-80-40609618
Mail: [email protected] Web: http://www.convate.com
Continuous Innovation in Human Resources2018-08-07 14:18:03 |
Engineer customer care - Nasik
INR7"YEARLY"
Engineer Customer Care - NasikFull Time (Fresher )CADD Centre India Private Limited |
Qatar
Not Mentioned
Qatar
0Qatar
|
06-08-2018 2018-11-04* Servicing large format copiers, printers, scanners* Handling given MIF which will include Service Call* Contract Penetration* Consumable Selling* All issues related to customer care* Diagnosing Skill2018-08-06 23:23:09 |
customer care executive ( from Services Department & Females only)
INR7"YEARLY"
Customer Care Executive ( from Services Department & Females only)Full Time (Fresher )Global Alliance Matrimonial Services |
Qatar
Not Mentioned
Qatar
0Qatar
|
06-08-2018 2018-11-04Inbound Process Need to attend the call Resolve the customer queries Day Shift Pick & Drop Facility Meal benefits Outbound Process Need to make calls Convincing the customer Collecting Information Day Shift Pick & drop facility Meal benefit Job Requirements: Good communication skills (English/Hindi/Punjabi) Undergraduate / Graduate 0&2 Yrs experience Freshers are also welcome2018-08-06 23:23:09 |
