customer care executive- KUWAIT
INR7"YEARLY"
Customer Care Executive- KUWAITFull Time (2-3 Yrs )Axiom Telecom |
Al Kuwait
Kuwait
Kuwait
0al kuwait
|
31-12-2018 2019-03-31To
handle customers in a professional way as per the standards set to ensure that
every interaction with the customer is a quality experience for the customer.To ensure that the KPI’s
are understood and met on a timely mannerTo understanding &
attending to special needs of customers in a timely fashion in order to meet
and exceed customer expectationsTo providing technical/data
support to customers most effectively & offer Loaner phones to customer
where ever applicableTo monitor & Control on
customer hold time, receipts, and delivery and service collectionsTo collecting cash from
customers on repairs and reconciling the same by the end of the day with no
discrepancyAttend and secure a good
score in all internal trainings conductedArrange
all received shipments on a priority &- FIFO sort which will ensure
that the shipments are being identified and tracked in accordance with the
production planPreserve,
handle and transport customer property
under controlled and specified conditions to ensure that there is no damage or
loss of customer propertyMinimise
all job card errors and discrepancies which will assure clarity and parity in
external customer information that are being communicated to the internal
customers2018-12-31 17:55:56 |
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customer care executive
INR7"YEARLY"
Customer Care ExecutiveFull Time (2-7 Yrs )Iris Health Services LLC |
Dubai
United Arab Emirates
United Arab Emirates
0dubai
|
02-01-2019 2019-04-02Answer calls and handle customer inquiries in line with operating guidelines and standard of operating procedures.Research required information using available resources and manage and resolve customer complaints.Provide customers with the required information and ensure accuracy of the information given.Enter new customer information into system Process request and coordinate with the Team Leader and the department heads for resolution of the requests.Identify and escalate priority issues and coordinate with the Team Leader and the department heads for resolution of the complaints.Route calls to appropriate resource and follow up customer calls where necessary.Document all call information according to standard operating procedures and complete call logsEnsure accuracy of all call information documented and produce call reports.Maintains operations by following policies and procedures; reporting needed changes.Support the Team leader / Manager in implementation of quality assurance programs in order to maintain standards of quality and productivity.Maintain confidentiality with regard to the information being processed, stored or accessed.Skills and qualification requirements:Should be willing be to work in shifts (morning, evening and night shifts)Must be a Graduate in Management Candidates able to start immediately preferred2 years minimum relevant experienceShould have excellent communication skills in English, Hindi and MalayalamDesirable skills:Masters / Post Graduate Diploma Business Management2019-01-02 23:40:18 |
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customer care executive
INR7"YEARLY"
Customer Care ExecutiveFull Time (2-3 Yrs )Client of Reecob |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
|
18-01-2019 2019-04-18Required customer care executive for Dubai Operation-Hindi Speaking Male Candidate who is friendly and able to talk to people
-Proven customer support experience or experience as a client service representative
-Track record of over-achieving quota
-Strong phone contact handling skills and active listening
-Familiarity with CRM systems and practices
-customer orientation and ability to adapt/respond to different types of characters
-Excellent communication and presentation skills
-Ability to multi-task, prioritize, and manage time effectively
Job Responsibilities :
-Manage large amounts of incoming calls
-Generate sales leads
-Identify and assess customers needs to achieve satisfaction
-Build sustainable relationships and trust with customer accounts through open and interactive communication
-Provide accurate, valid and complete information by using the right methods/tools
-Meet personal/customer service team sales targets and call handling quotas
-Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
-Keep records of customer interactions, process customer accounts and file documents
-Follow communication procedures, guidelines and policies2019-01-18 22:43:27 |
Apply Now |
customer care executive
INR7"YEARLY"
Customer Care ExecutiveFull Time (0-2 Yrs )Pioneer House LLC |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
|
18-01-2019 2019-04-18customer care executive
Job Location : UAE
Job Details :
Should have 0-2 years experience in same field
Should know to Speak Fluent
Should be interested in Voice Process.
Excellent Communication is essential
Interested candidates please forward your CV.2019-01-18 22:12:42 |
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customer care executive In Uae
INR7"YEARLY"
Customer Care Executive In UaeFull Time (3-5 Yrs )Nesto HR |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
|
18-01-2019 2019-04-18Job Details:
• nbspPromptly & accurately replying to the email inquiries using Microsoft Outlook.
• nbspnbspResponding to inquiries on B2B portals & Social Media channels.
• Telephonic conversation with customers.
• nbspResponding to inquiries on B2B portals & Social Media channels.
Requirements:
• Minimum 3 year experiance in UAE.
• Graduate holder
• nbspMust be proficient in MS Office
• nbspGood written and communication skills2019-01-18 22:10:19 |
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customer care executive
INR7"YEARLY"
Customer Care ExecutiveFull Time (1-3 Yrs )Career Order |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
|
18-01-2019 2019-04-18Excellent Communication Skills. (International Process).
Average to Good Communication Skills (Domestic Process).
Candidates with 6 month BPO exp would be preferred.
Comfortable with rotational shifts.
Salary: Not Disclosed by Recruiter
Industry: BPO / Call Centre / ITES
Functional Area: ITES , BPO , KPO , LPO , customer Service , Operations
Role Category: Voice
Role: Telecalling/Telemarketing executive
Employment Type: Permanent Job, Full Time2019-01-18 22:04:57 |
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customer care executive
INR7"YEARLY"
Customer Care ExecutiveFull Time (2-3 Yrs )Client of Mismach |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
|
18-01-2019 2019-04-18•
Manage large amounts of incoming calls
•
Generate sales leads
•
Identify and assess customers needs to achieve satisfaction
•
Build sustainable relationships and trust with customer accounts through open and interactive communication
•
Provide accurate, valid and complete information by using the right methods/tools
•
Meet personal/customer service team sales targets and call handling quotas
•
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documents
•
Follow communication procedures, guidelines and policies
•
Take the extra mile to engage customers
Job Requirements:
• Proven customer support experience or experience as a client service representative
• Track record of over-achieving quota
• Strong phone contact handling skills and active listening
• Familiarity with CRM systems and practices customer care executive Jobs
• customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively
• High school degree2019-01-18 21:57:32 |
Apply Now |
customer care executive
INR7"YEARLY"
Customer Care ExecutiveFull Time (2-5 Yrs )Sacoor Brothers |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
|
18-01-2019 2019-04-18Follow all customer care manuals, processes and guidelines on daily basisManaging customer care incoming calls, emails, live chat and online inquiries in a fast mannerResolving customer queries and complaints in efficient and swift manner Proactive customer contact via phone and email CRM management – detailed and accurate case management from various sources of customer care interactionFollow up on pending cases within specific timelines to meet the required deadlinesResolve cases in the most gentle and professional manner as possibleNPS management - reports and calling customersCommunication with stores and commercial team for any customer related mattersE-commerce live chat managementCreating reports, documents, presentationsGenerating quotations and invoices for corporate ordersMarketing department support including research, administrative tasks, calling suppliers etc.Any other requested tasks related to customer care or Corporate needs2019-01-18 21:55:15 |
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customer care executive
INR7"YEARLY"
Customer Care ExecutiveFull Time (2-3 Yrs )Client of Eshfa.com |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
|
18-01-2019 2019-04-18* Communicate with the Clients with English language
* Should open a call, Pitch the customer, Show them the software issues
* Develop strong customer relationships and provide excellent service.
* Must have good convincing skills.
* Excellent conversational and customer service skills.
* Should have good persuasive power & can handle our Overseas Clients
* Candidate don t have to sell any product/ however need to inform our Technical Services
* Candidate should be presentable and should have sense of responsibility
* Fresher need to give Call Transfers to the Senior dept and senior will help them to achieve target2019-01-18 21:44:19 |
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customer care Manager
INR7"YEARLY"
Customer Care ManagerFull Time (5-10 Yrs )Apt Resources |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
|
18-01-2019 2019-04-18Job Description will be as the designation says in Printing / Packing Industry. Detailed description about the job will be discussed in detail while facing Interview.
Description :Our client, a reputed international brand Offset printing in need of competent staff to join their team.Vacancy No : 2608Location : Dubai - United Arab EmiratesIndustry : FMCG / Foods / BeverageStaff Level : Middle Management LevelIndustry Experience : 10 yearsExperience In Same Role : 5 yearsSalary : 5,000.00-10,000.00 USDOther Benefit : As per UAE labor lawDetails :Our client, a Our client, a reputed trading company based in Dubai is currently in need of dynamic team members to join their team. Candidates must have 10 years experience in the same industry wherein 5 years must be in a similar position. Preferably candidates with GCC experience; ability to communicate fluently in English and Arabic and can easily blend with the team. Knowledge and background in handling customer complaints is a must. Qualified candidates may directly apply by sending CV with updated photo to jamie@aptresources.aeRegister online: http://www.aptresources.ae/Like us: www.facebook.com/aptresources.aeFollow Us: www.linkedin.com/company/apt-resources-proactive-recruitment2019-01-18 21:01:12 |
Apply Now |
customer care executive
INR7"YEARLY"
Customer Care ExecutiveFull Time (3-5 Yrs )Al Barari |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
|
18-01-2019 2019-04-18Aim of the Role (broad picture)As a customer care executive your primary role is to support both the Client and Sales team. customer care executive will be directly involved with customers as and when required. You will be responsible for resolving issues arising with customers and staff where conflict may occur, or advice may be required. As a customer care executive you will be working with corporate clients and their families ensuring a smooth transition to their new home.Job ResponsibilitiesResponsibilities•Interface with customers and sales representatives to handle both pre-sales and post-sales service functions.•Provide outstanding customer service to improve customer satisfaction and relationship.•Handle and resolve customer complaints/inquiries via mail or phone in a timely and accurate manner.•Develop knowledge about each customer’s business model and requirements.•Provide guidance and assist sellers and buyers in marketing and purchasing property for the right price under the best terms•Determine clients’ needs and financials abilities to propose solutions that suit them•Intermediate negotiation processes, consult clients on market conditions, prices, mortgages, legal requirements and related matters, ensuring a fair and honest dealing•Prepare necessary paperwork (contracts, leases, deeds, closing statements etc)•Manage property auctions or exchanges•Maintain and update listings of available properties•Cooperate with appraisers, escrow companies, lenders and home inspectors•Develop networks and cooperate with attorneys, mortgage lenders and contractors•Promote sales through advertisements, open houses and listing services•Remain knowledgeable about real estate markets and best practices2019-01-18 20:42:28 |
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customer care executive ( from Services Department & Females only)
INR7"YEARLY"
Customer Care Executive ( from Services Department & Females only)Full Time (Fresher )Global Alliance Matrimonial Services |
Qatar
Not Mentioned
qatar
0qatar
|
18-01-2019 2019-04-18Inbound Process Need to attend the call Resolve the customer queries Day Shift Pick & Drop Facility Meal benefits Outbound Process Need to make calls Convincing the customer Collecting Information Day Shift Pick & drop facility Meal benefit Job Requirements: Good communication skills (English/Hindi/Punjabi) Undergraduate / Graduate 0&2 Yrs experience Freshers are also welcome2019-01-18 04:53:09 |
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customer care executive
INR7"YEARLY"
Customer Care ExecutiveFull Time (2-6 Yrs )Jabal Tariq Tours and Travels |
Saudi Arabia
Not Mentioned
saudi arabia
0saudi arabia
|
16-01-2019 2019-04-16customer care executive
Job Location : Saudi Arabia
:
Data Centre With Excellent Computer Knowledge and English speaking
Manage large amounts of incoming calls
Generate sales leads
Identify and assess customers needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file
Interested candidates can apply with update resume.2019-01-16 23:44:12 |
Apply Now |
customer care/Service executive
INR7"YEARLY"
Customer Care/Service ExecutiveFull Time (1-2 Yrs )Stratum |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
|
16-01-2019 2019-04-16ROLE: YOU will provide exceptional customer service to a portfolio of clients by advising and assisting them for service charge collection, updating the CRM, and attending to client complaints.SKILLS: Diploma/University Degree; customer focused individual experienced in a telephonic and face to face role; Proficiency with IT systems and General Administration; A Dedicated Personality/Presentation with the Desire to Provide Exceptional Service to Clients Fluent English and second language (Urdu/Hindi/Arabic/Farsi/Russian)2019-01-16 21:07:45 |
Apply Now |
customer care executive
INR7"YEARLY"
Customer Care ExecutiveFull Time (Fresher )The Recruitment Tree |
Dubai
United Arab Emirates
United Arab Emirates
0dubai
|
16-01-2019 2019-04-16Role :Our client, a leading medical clinic based in Dubai is looking for some enthusiastic, hard working and experienced customer care executives to join their new Call Centre.
Overall role:
Perform all aspects of patient scheduling/enquiries for a variety of clinics in a centralised call center environment. Provide excellent customer service to internal and external customers by providing a professional, positive and memorable customer experience for each caller. You will be responsive, listen carefully to each call and take ownership of the call to complete appointment scheduling and/or refer appropriate calls to nursing staff.
You will enter date and maintain the database, whilst utilizing the office equipment and software, including but not limited to Excel, Word, the Electronic Medical Records telephone systems, scheduling systems and so on.
Principle Responsibilities:
- Perform all aspects of patient scheduling for a variety of clinics in a centralized call center environment
- Schedule/reschedule appointments: follow- up on no show appointments
and voice mail messages.
- Verify, input, update and maintain patient information to include, but not limited to, patient registration, demographics, insurance, procedure, diagnosis, location, time and estimate time required for completion.
- Complete appropriate documentation of customer conversations and updates to electronic medical records/clinic system.
- Make outbound patient calls for health care maintenance
activities, appointment and reminders, etc.
- Enter data with accuracy with the ability to multi-task.
- Accurately process referral requests through the appropriate channels.
- Process a variety of transactions as assigned.
Requirements :Principle Responsibilities:
- Perform all aspects of patient scheduling for a variety of clinics in a centralized call center environment
- Schedule/reschedule appointments: follow- up on no show appointments
and voice mail messages.
- Verify, input, update and maintain patient information to include, but not limited to, patient registration, demographics, insurance, procedure, diagnosis, location, time and estimate time required for completion.
- Complete appropriate documentation of customer conversations and updates to electronic medical records/clinic system.
- Make outbound patient calls for health care maintenance
activities, appointment and reminders, etc.
- Enter data with accuracy with the ability to multi-task.
- Accurately process referral requests through the appropriate channels.
- Process a variety of transactions as assigned.2019-01-16 18:18:48 |
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customer care executive - (Bathrooms/Plumbing Industry)
INR7"YEARLY"
Customer Care Executive - (Bathrooms/Plumbing Industry)Full Time (1-10 Yrs )Viva HR Consultants |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
Uae
Not Mentioned
uae
0uae
|
16-01-2019 2019-04-16Preferably with experience and background in Plumbing.Knowledge of bathroom products like faucets, showers, jacuzzis etc.Excellent communication skills.Pleasing personality.At least 1 year experience in customer care.2019-01-16 18:00:01 |
Apply Now |
customer care executive
INR7"YEARLY"
Customer Care ExecutiveFull Time (2-4 Yrs )NMC Healthcare LLC |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
|
16-01-2019 2019-04-16-Request, collects, sort and prepare medical / patients files from the MRD for appointment patients.
-Prepare different insurance claim forms to go with the files and arrange them in the respective doctors chambers.
-Maintains confidentiality of the files at all times
-Cater to the needs of the all incoming patients (with or without appointments).
-Registration of new patients to include the explanation of the Patient & Family Bill of Rights & Responsibilities
-Record incoming messages of doctors.
-Booking appointments and entertaining queries through the multi-line switchboards system.
-Participates in the monthly staff educational conferences.
-Performs related duties assigned by the Head of the Department.2019-01-16 16:09:13 |
Apply Now |
Collection Officer or customer care executive
INR7"YEARLY"
Collection Officer or Customer Care ExecutiveFull Time (2-8 Yrs )iQuest Management Consultants Pvt Ltd |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
|
16-01-2019 2019-04-16Greetings..........
We have an excellent opportunity for our reputed client in Dubai Location
1. Min 2 yrs of exp in Collection Officer with Banking orAviation sector
2. Any graduate can apply
3. customer care candidates can also apply for this position
4. This position for dubai opening
5. Only for Indian Female single candidates in Dubai
Interested candidates can apply in given contact details with decent passport size photograph.
Neha Kumari
neha@iquest-consultants.com
088888330092019-01-16 14:25:29 |
Apply Now |
customer care executive
INR7"YEARLY"
Customer Care ExecutiveFull Time (2-7 Yrs )Iris Health Services LLC |
Dubai
United Arab Emirates
United Arab Emirates
0dubai
|
07-01-2019 2019-04-07Answer calls and handle customer inquiries in line with operating guidelines and standard of operating procedures.Research required information using available resources and manage and resolve customer complaints.Provide customers with the required information and ensure accuracy of the information given.Enter new customer information into system Process request and coordinate with the Team Leader and the department heads for resolution of the requests.Identify and escalate priority issues and coordinate with the Team Leader and the department heads for resolution of the complaints.Route calls to appropriate resource and follow up customer calls where necessary.Document all call information according to standard operating procedures and complete call logsEnsure accuracy of all call information documented and produce call reports.Maintains operations by following policies and procedures; reporting needed changes.Support the Team leader / Manager in implementation of quality assurance programs in order to maintain standards of quality and productivity.Maintain confidentiality with regard to the information being processed, stored or accessed.Skills and qualification requirements:Should be willing be to work in shifts (morning, evening and night shifts)Must be a Graduate in Management Candidates able to start immediately preferred2 years minimum relevant experienceShould have excellent communication skills in English, Hindi and MalayalamDesirable skills:Masters / Post Graduate Diploma Business Management2019-01-07 22:26:42 |
Apply Now |
customer care executive
INR7"YEARLY"
Customer Care ExecutiveFull Time (2-0 Yrs )Iris Health Services LLC |
Dubai
United Arab Emirates
United Arab Emirates
0dubai
|
07-01-2019 2019-04-07Answer calls and handle customer inquiries in line with operating guidelines and standard of operating procedures.Research required information using available resources and manage and resolve customer complaints.Provide customers with the required information and ensure accuracy of the information given.Enter new customer information into system Process request and coordinate with the Team Leader and the department heads for resolution of the requests.Identify and escalate priority issues and coordinate with the Team Leader and the department heads for resolution of the complaints.Route calls to appropriate resource and follow up customer calls where necessary.Document all call information according to standard operating procedures and complete call logsEnsure accuracy of all call information documented and produce call reports.Maintains operations by following policies and procedures; reporting needed changes.Support the Team leader / Manager in implementation of quality assurance programs in order to maintain standards of quality and productivity.Maintain confidentiality with regard to the information being processed, stored or accessed.Skills and qualification requirements:Should be willing be to work in shifts (morning, evening and night shifts)Must be a Graduate in Management Candidates able to start immediately preferred2 years minimum relevant experienceShould have excellent communication skills in English, Hindi and MalayalamDesirable skills:Masters / Post Graduate Diploma Business Management2019-01-07 20:58:51 |
Apply Now |
