customer service Agent 
INR7"YEARLY"
Customer Service AgentFull Time (1-2 Yrs )Santy Technology FZLLC |
Dubai
,
United Arab Emirates
United Arab Emirates
0Dubai
United Arab Emirates
Not Mentioned
United Arab Emirates
0United Arab Emirates
|
20-09-2018 2018-12-19Managing incoming calls and customer service inquiries Generate leads that develop into new customers. Identify and assess customers? needs to achieve satisfaction. Provide accurate, valid and complete information by using the Light methods/tools. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Follow communication procedures, guidelines and policies. Handle Emails, Social Media, Web Chat. Skills With minimum two of years of experience in call center, telesales marketing, customer relations. Excellent interpersonal communication skills. High level of professionalism. customer serviceoriented and a solution provider Ability to respond positively to working in a pressured environment. Work well with a team and be cooperative. Bilingual ? Arabic and English Language Female Preferably with own visa or Husband/Family?s sponsored visa2018-09-20 18:14:11 |
customer service Officer
INR7"YEARLY"
Customer Service OfficerFull Time (Fresher )Panalpina Group |
Dubai
United Arab Emirates
United Arab Emirates
0Dubai
|
17-09-2018 2018-12-16Qualifications
- Graduate from recognized university/college
- 3-5 years of relevant Operational and customer service experience
- Cross functional knowledge in freight forwarding and logistics
- Knowledge about markets and competitors
- Understanding of Panalpina strategy and products
- Overall understanding of business processes and interdependencies
Skills
- Strong communicator (both, written and oral)
- Proactive team player
- Attention to detail & quality
- Initiative and commitment to achieve
- Ability to work under pressure
- Very good MS Office knowledge
Languages
- Fluency in written and spoken English (knowledge of local language is an advantage)2018-09-17 19:20:27 |
customer service Assistant
INR7"YEARLY"
Customer Service AssistantFull Time (2-3 Yrs )Client of Reecob |
Dubai
,
United Arab Emirates
United Arab Emirates
0Dubai
United Arab Emirates
Not Mentioned
United Arab Emirates
0United Arab Emirates
|
17-09-2018 2018-12-16• Manage customer data ensuring maintenance, accuracy, and completeness of all information
• Manage order flow in compliance with agreed trade terms
• Manage delivery flow and act as a the first point of contact for any issues
• In charge of back orders and responsible for goods returns
• Support sales events through preparation and execution phases
• Issue sales and customer-related reporting
• Implement and develop customer-service related procedures, processes, and systems
• Participate in ad-hoc projects2018-09-17 17:13:34 |
customer service Manager
INR7"YEARLY"
Customer Service ManagerFull Time (Fresher )Majid Al Futtaim Properties (MAF Properties) |
Dubai
United Arab Emirates
United Arab Emirates
0Dubai
|
17-09-2018 2018-12-161.Minimum of 2 years University / college education with specialization in Marketing / Communication / Events Management
2.Over 4 years experience in customer service field working for a shopping centre, hotel, PR firm or related highly dynamic customer service driven industry
3.Good communications skills (written and verbal) in Arabic and English (written and verbal)
4.Well groomed and professional appearance
5.Good interpersonal and leadership skills
6.To act in the best interests of the Company and its stakeholders at all times and protect the good name and reputation of Majid Al Futtaim Properties.
7.Exceptional public relations skills; ability to effectively handle the public V especially under pressure situations
8.Computer literate
9.Sound financial skills
10.Strong organizational skills2018-09-17 16:48:50 |
customer service Assistant
INR7"YEARLY"
Customer Service AssistantFull Time (Fresher )Transguard Themis |
Dubai
United Arab Emirates
United Arab Emirates
0Dubai
|
17-09-2018 2018-12-16Temporary Call Centre customer service role in Telesales for Axa Insurance. Initial 6 month contract with view to permanent employement based upon performance.
* Handle all customer calls / transactions on all areas of operations and relevant departments in a courteous and professional manner
* Follow the call script in a timely manner
* Accurately capture customer/ transaction comments
* Ensure process KPIs are adhered to and achieved consistently
* Achieve an average score of 80% on call quality
* Capture customer code frames
* Achieve 100% of daily targets
Requirements
- Open to all nationalities
- TELESALES Call Centre experience is mandatory.
- Strong sales experience is a must
- Excellent English communication.
- Excellent computer and typing skills
- Team player, reliable and target oriented
- Initial contract 6 months
- Salary AED5000
- Flexible in timing and willing to work on weekends.
- Location - DOZ Branch2018-09-17 16:22:34 |
customer service Officer
INR7"YEARLY"
Customer Service OfficerFull Time (2-5 Yrs )Transmed |
Dubai
,
United Arab Emirates
United Arab Emirates
0Dubai
United Arab Emirates
Not Mentioned
United Arab Emirates
0United Arab Emirates
|
17-09-2018 2018-12-16Order Processing?Process customer orders in the system with 100% accuracy to ensure the correct order information is processed and reach the customer as required.?Make sure that the administrative process to manage sales orders is complete (e.g. statement of account, credit check)?Share order confirmation with customers?Review and process same-day requestsservice Delivery?Follow up with warehouse delivery team, and customers to ensure that orders reach the customer on time?Share delivery instructions with the Warehouse team?Share daily dispatch plan with the Sales team?Create daily out of stock report and inform internal and external stakeholders about any out of stock issuesInbound Calls?Answer customer inquiries and ensure solutions and replies match their needs.?Manage and answer first level customer complaints and submit complex complaints to customer service Manager?Answer questions from internal employees regarding customer orders?Be fully knowledgeable of the Foodservice product portfolio to actively upsell these products to the customers?Be fully aware of product promotionsOutbound customer service?Conduct daily customer surveys and consolidate the outcome.?Provide survey outcome to customer service Manager2018-09-17 16:17:42 |
Admin/customer service Role
INR7"YEARLY"
Admin/customer service RoleFull Time (2-3 Yrs )Shabitech |
Dubai
,
United Arab Emirates
United Arab Emirates
0Dubai
United Arab Emirates
Not Mentioned
United Arab Emirates
0United Arab Emirates
|
17-09-2018 2018-12-16Job Responsibilities
• Maintain and update the Freeman system.
• Methodically collect and document answers to the most common customer questions.
• Maintain customer Complaints Log for follow up action.
• Update customer data from online ordering systems
• Acknowledge and reply to or redirect incoming email and phone calls.
• Care for visitors calling in to the reception area.
• Provide back-up and assume other front line roles as required.
Job Requirements
• Proven customer support experience or experience as a client service representative
• Track record of over-achieving quota
• Strong phone contact handling skills and active listening
• customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively
• High school degree2018-09-17 16:13:53 |
customer service Representative I
INR7"YEARLY"
Customer Service Representative IFull Time (1-10 Yrs )Jindal Films |
Dubai
,
United Arab Emirates
United Arab Emirates
0Dubai
UAE
Not Mentioned
UAE
0UAE
|
17-09-2018 2018-12-16EDUCATION AND WORK EXPERIENCE: Minimum of 2 years customer service experience in a manufacturing environment is requiredProficient in Microsoft Office applicationsSAP experience preferredStrict attention to detail and ability to catch nuanceExcellent customer focusExhibit strong written / verbal communication and organizational skillsOperational excellenceBusiness knowledgeFlawless executionAbility to multi-taskExceptional problem solving/decision making abilitiesExcellent telephone and communication skillsThorough and accurate work with high volume of paperworkWorks well under pressure Excellent team collaboration2018-09-17 15:58:16 |
customer service Representative
INR7"YEARLY"
Customer Service RepresentativeFull Time (1-10 Yrs )Gulf Marketing Group (GMG Group) |
Dubai
,
United Arab Emirates
United Arab Emirates
0Dubai
UAE
Not Mentioned
UAE
0UAE
|
17-09-2018 2018-12-16A successful candidate should know how to handle; Number of calls per day/week/monthCalls handled per hourAverage talk time per callAverage hold timeTotal call time per day/week/monthNumber of emails answered per day/week/monthEmail turnaround timeEmail, Chat, and Phone Quality: Relevance, Tone, Grammar/OrthographyAverage time per emailAverage time per chatOccupancy time Bachelor degree Have at least 2 years experience in the same role preferably in retail fashion industry.2018-09-17 15:22:32 |
customer service Assistant – AFGRE
INR7"YEARLY"
Customer Service Assistant – AFGREFull Time (Fresher )Al Futtaim Group |
Dubai
United Arab Emirates
United Arab Emirates
0Dubai
|
17-09-2018 2018-12-16About Al-Futtaim Group Real Estate (AFGRE)
Al-Futtaim Group Real Estate (AFGRE) is the real estate development and operations arm of Al-Futtaim group which is headquartered in Dubai. AFGRE is responsible for the origination, conception, development, procurement and construction of mega projects and the leasing, sales and operation of these projects after completion.
In addition, AFGRE develops and operates an extensive multi-million dollar portfolio of individual corporate real estate and investment assets across the MENA region.
The two current flagship mixed use urban communities under the Festival City brand are the award winning, Dubai Festival City (5.2 million square metres) and Cairo Festival City (3 million square metres).
About Dubai Festival City Dubai Festival City is an Al-Futtaim Group Real Estate development project which covers 5.2 million sq m and stretches 3 kilometres along the historic Dubai Creek that optimizes the thriving and visionary spirit of Dubai.
Dubai Festival City is an established creek side, mixed use destination and premier waterfront community interconnecting finest residential, shopping, dining, leisure & entertainment, international hotels, schools, golf course, automotive park and offices. It is formed into three distinct districts and connected by a 30 kilometers internal road network and creek side promenade. This existing community offers freehold villas and apartments for sale and lease which combine traditional and contemporary architecture. Upon completion, the community will be home to 50,000 residents living in 20,000 villas and apartments, and ideal place to work for 50,000 office staff.
Dubai Festival City has recently won 3 top recognitions at The Arabian Property Awards 2010, in the categories of Best Mixed Use Development for Dubai Festival City, Best Residential Development for Al Badia Hillside Village, Dubai Festival City and Best Retail Development for Festival Centre, Dubai Festival City.
About Festival Centre
Festival Centre is home to Dubai's premier concerts and festivals and has hosted world class entertainers such as Carlos Santana, Maroon 5, Tamer Hosni, Amr Diab, Shah Rukh Khan and Kylie Minogue. It has also presented Dubai with a wide array of festivals from the Emirates Airlines International Festival of Literature through to Dubai Desert Rock and Dubai Bike Week. Festival Centre hosts events, parades, entertainers and musicians each week ensuring families are always engaged and rewarded for their visit.
Festival Centre is a landmark 2m sq ft urban retail resort which forms the epicentre of Dubai Festival City now acknowledged to be one of UAE's most exciting retail, dining and leisure attractions. Set on the historic Dubai Creek, Festival Centre, offers over 400 world class retailers, 90 restaurants, cafs and bistros, a 12-screens Grand Festival Cinemas complex and a parking for more than 10,000 cars. It also boasts a stunning Marina and some of the emirate's most photographed sunset vistas.
The award winning Festival Centre has recently added the Five Star award Best Retail Development at the Arabian Property Awards 2010, and two other prestigious Retail City awards - Mall of the Year and Best Retail Destination of the Year.
JOB PURPOSE:
The overall purpose of this role is the efficiently manage the customer service desk and handle customer issues, queries, problems, in a professional and courteous manner so as to achieve service standards and enhance visitor experience to the mall.
The role is required to provide high level of customer service experience services in a professional and efficient manner which will reflect the company's reputation in the shopping centre industry. Serve as a point of contact for Festival Centre for responding and assisting all customer queries in a friendly and efficient manner.
KEY ACCOUNTABILITIES:
customer service: Responsible for providing high standards of customer service to visitors bearing in mind cultural sensitivities and varying levels of expectations.
Site Knowledge: Responsible for developing an in depth understanding of the retail centre to assist to any customer queries.
Mall Collaterals: Responsible for maintaining adequate stock of mall collaterals.
Resolution of Problem: Responsible for proactively resolving customer complaints/ issues within the delegated level of authority.
Coordination: Coordinate with other departments within the mall, with respect to any issues relevant to these areas.
Management Support: Provide support to the inter-departments at Festival Centre so as to provide management front line data to understand public opinion, gauge visitor experience or make business and marketing decisions.
Emergency Aid: Provide basic level first aid services and emergency assistance to the customer.
Requirements
Minimum Qualifications and Knowledge:
* Graduation in any degree.
* Fluent in English, preferably in Arabic or any other language would be an advantage.
Minimum Experience:
* 3-5 years relevant customer service experience in a shopping centre or hospitality background preference for front-desk.
Job-Specific Skills:
* customers relations support.
* Accept to work on weekends, official holidays and outside the official working hours.2018-09-17 15:00:03 |
customer service (Arabic )
INR7"YEARLY"
Customer Service (Arabic )Full Time (2-5 Yrs )Cleanco Services |
Dubai
,
United Arab Emirates
United Arab Emirates
0Dubai
United Arab Emirates
Not Mentioned
United Arab Emirates
0United Arab Emirates
|
17-09-2018 2018-12-16Responsibilities:
Receiving phone calls and taking orders.
Booking the one off job appointment.
Directing the client request for regular booking.
Ensuring maximum customer satisfaction.2018-09-17 14:52:42 |
Manager, customer service
INR7"YEARLY"
Manager, Customer ServiceFull Time (10-12 Yrs )Flowserve Corporation |
Dubai
,
United Arab Emirates
United Arab Emirates
0Dubai
United Arab Emirates
Not Mentioned
United Arab Emirates
0United Arab Emirates
|
17-09-2018 2018-12-16The role of the ISG Sales Manager is to provide the leadership and direction to the De-Central Technical service & Sales Engineers and ensure customer process/equipment performance issues are addressed through providing an appropriate technical/commercial solution. A specific knowledge of the technical services programs & solutions, like back pull-out replacement units, and of Flowserve Component Technology capability will be required. The position will also support non-standard aftermarket services like Training & Intelligent Pumping System.
The ISG Sales Manager will have strong sales skills needed to strategically identify market growth opportunities and proactively support the end user sales team in selling upgrades, retrofits, solutions, etc, in order to achieve the territory ISG bookings plan. The role will collaborate closely with sales, CSOA, Central Engineering and QRC operations to ensure objective alignment and success of strategic growth opportunities.
Reporting to the Regional Sales Director, they will prepare annual regional business plans for approval and thereafter provide accurate reports including forecasts, opportunity management and strategic business progress. The role will also continually develop the technical competence of the De-Central Technical service and Sales Engineers.
Accountabilities Key Accountabilities
Achievement of territorial ISG bookigs plan (Upgrades, CTG, New offerings)
Leadership & direction of DTSEs to ensure annual ISG Upgrades and Technical Assessment bookings plan is achieved
Leadership & direction of CTG resources (direct or indirectly reporting) to ensure annual ISG Upgrades and Technical Assessment bookings plan is achieved
Review, prioritise and track both unsolicited and reactive business opportunities for ISG activities for assigned territory.
Develop strong customer support through technology focus, assist sales force through customer presentation promoting FSG Technology & application expertise (Technical Forum, Training)
Accurate & timely reporting e.g. monthly forecasting, opportunity management, business progress. Measure, improve & control against a set of KPis and manage territorial opportunities using VNET.
Leadership and accountability in building & executing approved ISG business plans supporting territory growth
Collate, structure & communicate regional intelligence for new product development & services to capture market share.2018-09-17 14:41:05 |
customer service Officer
INR7"YEARLY"
Customer Service OfficerFull Time (2-3 Yrs )Unilever |
Dubai
,
United Arab Emirates
United Arab Emirates
0Dubai
United Arab Emirates
Not Mentioned
United Arab Emirates
0United Arab Emirates
|
17-09-2018 2018-12-16Main purpose of the role
Provide world class service to internal customers. Support business growth by managing distributor stock levels at the lowest cost.
Main Accountabilities:
customer Relationships
To establish and sustain collaborative/ productive relationship with Unilever customers.
Responding to customer queries and requests.
Managing systematic approach to record, evaluate and report issues/ opportunities/ concerns brought forward by customers.
Planning & Order Management
Run distribution replenishment planning tool on a daily basis.
Ensuring orders are processed accurately, in line with the inventory levels at hand as well as the Forecast of products.
Ensuring that correct shipping instructions and invoices are generated; that all orders are shipped, invoiced and received on time.
Analyze and identify weakness, areas of improvement, and benchmarks of satisfaction and recommend appropriate actions (internal/external).
Financial Management
Responsible for invoicing and liaise with Accounts for receivable control with direct customer interaction when required.
Prepare/ monitor credit notes/ discounts/ maintain adequate internal controls on customer credit limits.
Ensure stock levels are within norms to control working capital
Ensure invoices are generated at the right price
General Reporting
Monthly KPIs
Critical Stock Report
CCFOT and loss updation
Promo shipment report and lost Tree Analysis
customer Data
Maintain accurate up-to-date customer master file data and any other data that may be required to ensure quality order management and receivable controls.
Key Interactions:
Internal:
Warehouse & Logistics
Market & Sales Operations
Finance Department
External:
Distributors
Transporters
Relevant Experience/ Years of Experience2018-09-17 13:02:04 |
customer service Manager
INR7"YEARLY"
Customer Service ManagerFull Time (Fresher )A Globally Active Speciality Chemicals Company |
Dubai
United Arab Emirates
United Arab Emirates
0Dubai
|
17-09-2018 2018-12-16Key Duties
Interact with customers to provide and process information in response to inquiries concerns and requests about products and services.
1.Deal directly with customers either by telephone, electronically or face to face
2.Respond promptly to customer inquiries.
3.Handle and resolve customer complaints.
4.Obtain and evaluate all relevant information to handle inquiries and complaints.
5.Perform customer verifications.
6.Process orders, forms, applications and requests.
7.Direct requests and unresolved issues to the designated resource.
8.Manage customers account.
9.Keep records of customer interactions and transactions.
10.Record details of inquiries, comments and complaints.
11.Records details of actions taken.
12.Manage administration.
13.Communicate and coordinate with internal departments.
14.Follow up on customer interactions.
Requirements
- Bachelor's Degree
- Suitable work experience in customer service from a construction industry will be preferred.
- Excellent communication skills in English. Ability to communicate in Arabic will be an advantage.
- Excellent computer skills. Preferably with knowledge in Axapta.
- Knowledge of customer service principles and practices.
- Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations.
- Analytical thinking and proactive problem solving ability2018-09-17 12:44:29 |
customer service Representative
INR7"YEARLY"
Customer Service RepresentativeFull Time (Fresher )Nimbus Resource Solutions |
Dubai
United Arab Emirates
United Arab Emirates
0Dubai
|
17-09-2018 2018-12-16customer service Representative Dubai, Jebel Ali - Up to AED12000 MAXIMUM + Flight + Medical
An opportunity has arisen in this Technology company for an experienced customer service Executive who is coming from a logistics background. The job holder will ensure proper follow up and administration of customer orders within the zone (South Africa). The individual will follow up on sales activities from receipt of Purchase Order from customer up to delivery in coordination with sales team, manufacturing and clients.
Manage all customer contact relating to operational activity.
Create and maintain customer SLA documents.
Management of order expectations, customer order status and maintaining customer WIP tables.
Utilize various internal systems to process customer actions (change requests/ none-complaint reports ect).
Ensure that all order entry, invoice, dispatch specifications are entered and
processed in an accurate and timely fashion.
Ensure pipeline accuracy by providing sales teams with regular customer feedback
and weekly Revenue reports.
Communicate customer requirements internally, chasing progress with all departments (Manufacturing, service Center, Sales, Technical Support..)
Develop specialised knowledge of ERP systems to process orders (AX).
Ensure that all order entry, invoice, dispatch specifications are entered and
processed in an accurate and timely fashion.
Invoicing based on the terms agreed with the customer
Gain an understanding of and ensure compliance with all relevant internal and
external rules, regulations and procedures that apply to the conduct of the business in which you are involved.
Follow and maintain HR values, processes and policies.
Requirements
Key Skills and Experience:
University degree + 3 to 4 years experience in a similar role (logistics company)
Experienced working within a fast moving logistics environment
Process oriented and good understanding of customer Support specific processing especially related to orders management and delivery.
Multi-task and produce accurate documents and reports.
Demonstrate strong detailed oriented skills, be service-oriented, self-motivated, and a team player.
While working in a pressurized working environment, resolve unexpected conflicting demands with assertiveness and objectivity in a firm manner.
Be approachable and solution-oriented in resolving issues, with an enthusiastic can do attitude.
Maintain a professional demeanour when interacting with management, employees and external contacts.
Consistently exercise discretion in handling interactions, and in directing internal and external customers to the appropriate party for resolving problems or complex issues.
Perfect command of IT tools and Software.
Fluent in English2018-09-17 12:44:28 |
customer service Manager – FMCG
INR7"YEARLY"
Customer Service Manager – FMCGFull Time (Fresher )Randstad Middle East |
Dubai
United Arab Emirates
United Arab Emirates
0Dubai
|
17-09-2018 2018-12-16Up to AED 30k per month + Annual Benefits
One the GCCs largest FMCG Company with multiple activities in food industries, are looking to recruit a highly qualified and experienced customer service MANAGER with extensive exposure in FMCG Manufacturing sector.
Job Overview:
Accountable for managing poor performance, tracking and communicating deployment plans, resource requirements and leading, training, coaching, motivating and rewarding team members.
Accountable for ensuring proper execution of work processes by team members. Understanding the metrics that deliver service performance and the variables that require improvement.
Provide first line handling of order enquires within MENA region.
Oversee the Sales order validation and creation as per the company processes, policies and lead times
Oversee order fulfilment activities performed by the customer service executives to ensure that all orders are being communicated to production planner and procurement teams to enable packaging material purchases and production
Oversee the documentation process to ensure that the documentation officers create all necessary documents to allow on time dispatch as per approved customer Cut off dates
Monitor order flow, liaison with sales, marketing and finance departments to provide order back-up and information feedback to ensure timely delivery of products and services.
Lead complex and cross functional projects as required. Priorities projects in support of the Business and customer service Strategy.
Assess needs of the organization and act to improve alignment to the business strategies while improving customer satisfaction.
Assist in the implementation of a CRM system to manage customer communications and complains.
Requirements
Skills and Qualifications:
Must have minimum 10 years stable experience in customer service and Supply Chain management function.
Must have a University Degree in any Engineering discipline.
Must have exposure in FMCG Manufacturing with Multinational background.
Previous experience with CRM system will be a plus
Must have effective working knowledge of the business and functional strategy and translate for the needs of customer service.
Demonstrate business acumen and strategy implementation.
Must possess a strong personality, leadership and communication skills.2018-09-17 12:02:34 |
customer service Representative
INR7"YEARLY"
Customer Service RepresentativeFull Time (Fresher )Parker Consult |
Dubai
United Arab Emirates
United Arab Emirates
0Dubai
|
17-09-2018 2018-12-16Looking for customer service Representative for a leading multinational client in Dubai.
Candidate with multinational company experience are preferred.
- Professionally handle incoming requests from customers via phone, email, fax, and walk-ins to ensure that issues are resolved both promptly and accurately
- Experience with Data Analyzing
- Answering the questions of customers regarding the products or services and its operation or maintenance.
- Learn and apply company procedures, product knowledge and services
- Process customer Repairs & Sales orders promptly and accurately, including EDI, entry, follow up, Invoicing and documentation
- Handling and resolving customers complaints
- Quantify the customers inquiry, including gather customer information, assess and fulfill customer needs and requests, update customer database, etc.
-Gather required information to assist in metrics reporting
- Educate customer on product lines & specifications
- Complete necessary documentation
- Support customer service team members, as needed
- Monitor and report on use of company resources, as required
- Adhere to required health and safety regulations and practices
- Carry out other duties, responsibilities, and projects as may be assigned, in an effective manner
Requirements
Skills and Specifications
- Calmness under pressure and maintain records in timely and accurate mode.
- Good decision-making, communication, and IT skills.
- Ability to encourage and motivate people with responsible attitude.
- Interest in helping and working with customers.
- Should have sound practical judgment of priorities.
- Familiar with Microsoft office suite, Expert in Excel
- Familiar with ERPs
Language:
- English: Fluent Speaking, Reading & Writing
- French: Will be an added Value2018-09-17 10:31:37 |
customer service
INR7"YEARLY"
Customer ServiceFull Time (1-10 Yrs )Dragon Recruiting |
Dubai
,
United Arab Emirates
United Arab Emirates
0Dubai
UAE
Not Mentioned
UAE
0UAE
|
14-09-2018 2018-12-13High school diploma; food safety training will be considered a plus
Experience: Minimum 2 Years relevant experience.
Proven work experience as a waiter or waitress
Ability to develop constructive working and interpersonal relationships with colleagues and customers
Problem solving and decision making skills
service orientation and excellent organizational skills
Hands on experience with cash register and any ordering information system
Active listening and effective communication competencies
Good physical condition2018-09-14 12:34:06 |
customer service Agent (copy)
INR7"YEARLY"
Customer Service Agent (copy)Full Time (7-10 Yrs )Networkers International |
Dubai
,
United Arab Emirates
United Arab Emirates
0Dubai
United Arab Emirates
Not Mentioned
United Arab Emirates
0United Arab Emirates
|
14-09-2018 2018-12-13My client, a global telecommunications organization, based in Dubai, UAE are currently looking for customer service Agents to join their rapidly expanding team.Key Accountabilities • Answer all customer inquiries in a friendly, professional and efficient way.• Maintain customer services standards by responding to all contacts promptly, remaining courteous and professional at all times.• Provide clear and concise responses to all customer enquiries and complaints and ensures all information is accurate in response to the customer.• Follow contact scripts (where applicable) and respond empathetically to customers.• Conduct video verifications calls to authenticate customer identification as part of the sign-up process.• Have an excellent understanding of the complaints procedure to ensure the correct escalation is followed, where required.Full training will be provided to you by the company2018-09-14 11:44:22 |
customer service
INR7"YEARLY"
Customer ServiceFull Time (3-10 Yrs )GSA Group |
Dubai
,
United Arab Emirates
United Arab Emirates
0Dubai
United Arab Emirates
Not Mentioned
United Arab Emirates
0United Arab Emirates
|
11-09-2018 2018-12-10Uninest Student Residences, a brand within the GSA Group is seeking a friendly, professional customer support and service assistant (CSSA) to support the day-to-day management of our first Student Residence in Dubailand. The CSSA will deliver excellent customer service and sales support through adherence to Uninest operating procedures.
Key Areas of focus for this role include:• customer service• Sales support• Administration• Property management support• Ensuring the safety and welfare of students
Personal Attributes:• Honest and trustworthy• Respectful• Possesses cultural awareness and sensitivity• Flexible to changes in working schedule• Demonstrates sound work ethics• Strong communicator2018-09-11 10:55:49 |
