CRM - customer service Executive
INR7"YEARLY"
CRM - Customer Service ExecutiveFull Time (1-3 Yrs )Confidential Company |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
|
22-04-2019 2019-07-21Planning and delivering CRM strategies across the division with a view to retaining existing customers, increasing brand loyalty and expanding the company brand.Work seamlessly across the business and capture crucial information along the sales funnel.Making sure the customer database is correctly segmented for targeted marketing activities.Collaborating with other departments ensure the CRM strategy works well for every aspect of the business.Develop strategies to guarantee the most efficient approach for the organization and its customers.Coming up with creative ideas, preparing proposals, overseeing the production process & execution and reporting the results to the relevant people.2019-04-22 00:16:57 |
Apply Now |
FIELD service ENGINEER – ASSISTANT MANAGER 
INR7"YEARLY"
FIELD SERVICE ENGINEER – ASSISTANT MANAGERFull Time (5-6 Yrs )Client of NADIA Global |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
|
18-05-2019 2019-08-16A Field service Engineer with more than 5 years of experience in Automotive / Engineering / Mechanical service industry is required.Responsibilities :• Reporting of field quality issues to manufacture, proposal and planning of next action• Providing service technical problem solution to dealers, distributors & clients• customer retention activity with dealers• Dealers service operation improvement activity, plan-do-check-actionSkills :• More than 5 years in Automotive Industry (Commercial Truck, Diesel Engine)• Languages: English (Preferred: Arabic or French speaker)• Should have excellent communication skills, problem solving, logical thinking with good interpersonal skills.2019-05-18 21:29:17 |
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Field service Engineer
INR7"YEARLY"
Field Service EngineerFull Time (6-7 Yrs )Honeywell |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
|
18-05-2019 2019-08-16Field service EngineerLaunch innovations in nearly every commercial and defense aircraft platformProvide reliable technical assistance to internal and external customers. You will provide professional coverage of Technical Support Helpdesk. You will support focus on accuracy, timely feedback, and customer satisfaction. You will drive timely identification, investigation, resolution, root cause analysis and replication of technical issues. You will use your influence to expedite complicated cases. You will develop broad understanding of customer needs. You will drive the knowledge-sharing mindset, methodology, and tools. You will develop Technical Support processes. You will ensure proper documenting and recording of all activity and communication. You will address systemic coordination issues.Be part of a team that is solving complex technical problems for the customerDrive timely responses to customer demands by supporting the coordinating efforts of different teamsBuild business acumen while learning to address customer's technical needsTechnical Skills/Problem Solving/Decision Quality :• Demonstrating general technical knowledge of Honeywell BGA Avionics products or systems including aircraft interface / interaction, sub-system, system and platform applications. Represents the organization as the prime technical contact on system interaction and operational issues.• Respond via phone or email to analyze technical issues and determine corrective action plan to resolve customer and OEM issues.• Manage and document customer communications via SFDC and own case closure• Record all reported field events, enabling fast, effective trend recognition• When required, dispatch on-site to support customer technical needs.• As directed by Product Team leadership, reviewing and updating technical publications, including creating Publication Change Requests (PCRs)• Development of Knowledge Management solutions, enabling customer self-service on Avionics BGA product issues.• Shall be knowledgeable in the use of technical publications and other sources of technical information used in the resolution of equipment or system faults.• Participate in Product Team training events, ensuring global knowledge base to support BGA Avionics product line.• Log sales leads in SFDC as required• Proactively discuss all types of opportunities with customers RMU s, spares provisioning, tooling etccustomer Focus/Satisfaction:• Takes ownership of all customer issues, ensuring appropriate support is provided, and the issues is resolved in accordance with business rules• Work with operators maintenance staff to gather data regarding the mode of failure; interrogate the airplane s diagnostic systems(e.g., via Central Maintenance Control Function) and gather additional data irrespective of system responsibility as required• Work with operators personnel as requested until issue is resolved or handed over at the end of work period.• Escalation of complex technical issues for resolution• Provide proactive technical communications to customers• Foster customer satisfaction and ease of doing business for customers using the ATS• Achieve the goal of minimum customer red to green timeCreated with SnapFacilitate issue identification and analysisInvestigate and resolve technical issuesTrack requests resolutionProvide technical YOU MUST HAVE• Bachelor's degree, or equivalent. Some experience in the field.WE VALUE• Extensive customer facing experience• Experience in the industry is preferred• Excellent interpersonal and verbal & written communication skills• Strong continuous improvement mindset, strong leadership impact• Experience with Salesforce.com and SharePoint• Demonstrated experience with Knowledge Management & Call Center Management• Good administration skillsBasic Qualifications:• BSEE or BS degree in a technical field of study. In lieu of a bachelor's degree, 5 years of experience in field support.• 6 years of experience with design & development, product test, or field support for BGA avionics products• 3 years of experience interfacing and resolving customer concerns and problem solving.Additional Qualifications• Direct engineering or customer service experience with BGA Avionics systems• Six Sigma Greenbelt Certified• Strong communications and situational leadership skills to facilitate/influence decisions• Familiarity with SalesForceDotCom (SFDC), InContact Phone System• Program Management experience• Multiple product experience• Strong customer service mindset• Ability to proactively evaluate circumstances and drive resolution of issues• Self- motivated, results oriented and able to lead a team with little or no management oversight.• Ability to multi-task and be efficient and highly effective in completing work activities.• Rapid and accurate problem solver.• Demonstrated business acumen.• Strong interpersonal skills with ability to work independently, as well as part of a team.• Strong verbal and written communication skill with ability to positively influence others.• Can communicate effectively and confidently with different levels (senior leadership to shop floor technicians).• Can push back with customer in a professional manner and find elegant solutions to complex issues that support HON business directives AND satisfy customer's needs.• Ability to think clearly and remain professional under stress induced and time pressured situations.• Can defuse high tension situations and is a settling influence in a crisis.• Actively seeks out and looks for growth opportunities and works with sales personnel in next steps.• Ability to travel at short notice to support customer issues including aircraft on ground• Ability to work non-standard hours (weekends and holidays) as needed• Ability to interact and respect different cultures while delivering business results• Proven track record in demonstrating customer satisfaction skills with high visibility customers; ability to establish credibility and maintain strong customer relationshipsINCLUDES• Some Travel RequiredADDITIONAL INFORMATION• Category: customer/Product Support• Location: Emaar Buss.Park; Bld.2, Sheikh Zayed Road, Dubai, DUBAI ARE2019-05-18 21:29:17 |
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Filed service Engineer/Technician
INR7"YEARLY"
Filed Service Engineer/TechnicianFull Time (5-8 Yrs )Petronash |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
|
16-05-2019 2019-08-14Experience in testing/calibration of transmitters (PT/LT/FT), Pressure Gauges, Dosing pumps, Hydraulic pumps, Accumulators, Filters, Pressure Relief valves, Positioners, Actuators, etc.Experience in testing, commissioning and trouble shooting of Equipments in Oil & Gas/Petrochemical/Power plant/field equipments.Familiar with termination diagrams, Electrical and hydraulic Logic diagrams, P&ID, Cause & effect charts, etc.Filed experience in oil & gas well production/operations.Awareness on DCS/SCADA/PLC systems to associate with system engineers during commissioning.Good in written and verbal communication and experience in writing site reports and test reports.Knowledge on wellhead control panels and chemical injection skids.To conduct testing of company products in factory and at client site.Trouble shooting, servicing, and testing of wellhead control panels, chemical injection skids, modular wellsite packages, pumps, transmitters, valves, hydraulic components, electrical control panels, pipe lines, etc.Prepare test reports, daily progress reports, drawings mark ups etc.2019-05-16 23:50:57 |
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service Sales Account Manager
INR7"YEARLY"
Service Sales Account ManagerFull Time (3-8 Yrs )Computer Network Systems (CNS) |
Abu Dhabi
,
United Arab Emirates
United Arab Emirates
0abu dhabi
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
|
15-05-2019 2019-08-13Position Summary:
The Sales Account Manager will be required to protect CNS interest, plan and forecast projects from prospective customers, will be responsible for achieving yearly quota and propose solutions (technical and commercial) from CNS to prospective customers.Role Description:
Key Responsibilities/KRAs/KPIs: 1. Protect CNS Interest:
• Protect and respect CNS confidentiality of all information that is provided or obtained related to all aspects of business of the company or its partners, distributors, suppliers and customers
• It is critical and a must to comply with all polices and processes within the company and extend full cooperation towards the internal/external audits conducted by the management representatives
• Professional representation of the company core values
• Comply to ISO within the company2. Plan and Forecast Projects from Prospective customers:
• Be aware and updated of business trends and market changes
• Establish a professional consultative relationship with the client, up to the C-level by developing a core understanding of the unique business needs
• Have knowledge of competitors in account to strategically position CNS's products and services better
• Ability to sell the whole portfolio of CNS (Servers, Storage, Networking, Security, Virtualization, Backup, DR, Support, and Managed services)
• Prepare a list of prospective customers and projects expected to finalize within the same financial year
• Create and drive accurate sales pipeline with accurate account revenue forecasting
• Achieve the Target through the planned and forecasted prospects
• Negotiate and win projects from the customers those create a financial profit to CNS3. Responsible for Achieving Yearly Quota:
• Achieve yearly and quarterly Target assigned by Sales Manager
• Responsibility for winning projects
• Total coverage of assigned market segments, and increase the company’s market share in such segment
• Develop new accounts
• Enhancing customer satisfaction and ability to build long-term relationship
• Good knowledge of customer requirements and behavior
• Good technical knowledge of the products and services offered by the company
• Ensure that all escalation process is in use, if required
• Engage appropriate resources to build compelling value propositions, deliver sales presentations, negotiate and close deals
• Supporting PM, Collection and Contract Teams4. Propose Technical and Commercial Solutions from CNS to the Prospective customers:
• Professionally represent the company
• Align with principal partners to provide turnkey solutions
• Ensuring proposals or any other information is prepared accurately and submitted properly
• Propose solutions based on added values rather than on price2019-05-15 21:12:37 |
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Room service Order Taker
INR7"YEARLY"
Room Service Order TakerFull Time (2-7 Yrs )an hotel |
Abu Dhabi (abu Dhabi)
,
Not Mentioned
abu dhabi (abu dhabi)
0abu dhabi (abu dhabi)
Dubai (dubai)
,
Not Mentioned
dubai (dubai)
0dubai (dubai)
Indonesia (indonesia)
,
Not Mentioned
indonesia (indonesia)
0indonesia (indonesia)
Malaysia (malaysia)
Not Mentioned
malaysia (malaysia)
0malaysia (malaysia)
|
11-05-2019 2019-08-09As a Room service Order Taker you are responsible to co-ordinate all service requirements addressed to Room service department, Primarily responsible for guest orders from room or pool area via phone or any other ordering devices like mobile apps, TV etc.Also punches the food and beverage orders on to the Point of Sales systems like Micros POS. He / she should also coordinate guest amenities and organizes guest table pick-ups on completion of meals in a timely manner.2019-05-11 21:38:29 |
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customer service Representative - Walk in Interviews
INR7"YEARLY"
Customer Service Representative - Walk in InterviewsFull Time (1-5 Yrs )Teleperformance |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
|
10-05-2019 2019-08-08Requirement:- Minimum 2 years of call center experience in UAE
- The candidate should have Real Estate/ Facility management experience
- Proficient in Arabic
- Join ImmediatelyRoles and Responsibility:- Communicate with customers through calls / emails and assist them with their inquiries.
- Redirect calls / emails to the concerned departments.
- Register complains on the allocated system to get the concerned department to contact the customer.
- Handling outbound calls.
- Maintain the required quality for the process.Profiles without the above criteria will note be considered.Interested qualified candidates may come for a walk-in interviews with an updated CV.Date: 12th May 2019
Time: 10:00 AM to 11:00 AM
Location: First round about of Dubai Outsource Zone, Arab Bank Building, 6th floor.Job Type: Full-timeSalary: AED4,000.00 to AED4,500.00 /month2019-05-10 22:41:23 |
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customer service Executive
INR7"YEARLY"
Customer Service ExecutiveFull Time (2-5 Yrs )Confidential Company |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
|
08-05-2019 2019-08-06Looking for Female Experienced customer service Executive for our Freight Forwarding company located in Al Qusais with thorough knowledge of Dubai Export & Import procedures. Interested candidates send CV with photo.2019-05-08 21:56:35 |
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customer service Representative
INR7"YEARLY"
Customer Service RepresentativeFull Time (4-9 Yrs )Food Specialities Limited |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
|
04-05-2019 2019-08-02? Receive enquiries, acknowledge them immediately and record them appropriately.
? Categorizer sales enquiries for immediate action i.e. for discussing with the sales team, for future reference, etc.
? Obtain quotations and send proforma to customers.
? Prepare purchase orders in consultation with the sales team.
? Coordinate between suppliers and customers for processing sales orders.
? Coordinate with logistics team to ensure timely delivery of orders.
? Follow-up for the payment from customers.
? Liaise with logistics team and update availability of stocks, maintain re-order levels.
? Update sale managers on the status of the orders, issues and stock levels.
? Keep a tab on product expiry dates and bring it to the notice of seniors for further action.
? Arrange to send samples as and when required, receive feedback on the evaluation.
? Respond to customer complaints and escalate sensitive issues to seniors.
? Update records in Orion.
? Generate BO sales reports as and when required.
? Provide backend, administrative support, arrange for meetings, travel bookings, hotels etc. for the business unit. Handle reception, faxes, couriers, email etc.
? Maintain and update quality records as per ISO standards.2019-05-04 23:07:54 |
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customer service Officer
INR7"YEARLY"
Customer Service OfficerFull Time (2-3 Yrs )AL-FUTTAIM GROUP |
Dubai (dubai)
Not Mentioned
dubai (dubai)
0dubai (dubai)
|
03-05-2019 2019-08-01No two days are the same at Al-Futtaim, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives. Take our engaging and supportive work environment and couple it with a company culture that recognises and rewards quality performance, and what do you get The chance to push the limits every single day.As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees. Youll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, Robinsons, and Adidas. Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us.Come join us to live well, work better, and be the best.To receive the customers in the workshop and handle the telephone board to facilitate proper customer reception and better communication-flow.Key Responsibilities:Greet and meet visitors with courtesy, directing them to the relevant person
Efficient and courteous in handling of telephone calls, ensuring clear verbal communication, provide necessary information/guidance to caller and transfer the call to the relevant person, or if required take clear concise message and pass message on
Attend to customer inquiries on phone or personal regarding Workshop timings, telephone numbers, locations, etc.
Normal inquiries are handled by the job holder herself/himself. In case technical information or any other serious nature, the inquiries are directed to the concerned person for their handling.
Call the customers for reminding & confirming the timing of the booking. Look up the web site for all the booked cars for any pending recalls and adding it to VRF.
Calling the customer who missed the booking and reconfirming another date. Carrying out booking on abs module.
Generating report on booked and walk-in customers. Calling customers based on reports from parts on VOR parts availability and booking appropriately.
Overview of reception area. (Coffee machine, lights cleanliness etc.).
Maintaining records of courtesy car movements.QUALIFICATIONS, EXPERIENCE, & SKILLS:Minimum Qualifications and Knowledge: SSC or equivalent.
Minimum Experience: 2-3 years relevant experience in a reputed organization.2019-05-03 22:40:10 |
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customer service and Sales Coordinator
INR7"YEARLY"
Customer Service and Sales CoordinatorFull Time (2-3 Yrs )JAMS HR Solutions |
Dubai (dubai)
Not Mentioned
dubai (dubai)
0dubai (dubai)
|
03-05-2019 2019-08-01Must-Have: 1 year hand-on experience in supporting the customer delivery cycle Awareness of the Internal customer expectations (Sales, Quality, Pricing, ..) Awareness of UAE VAT Federation regulations on Delivery Billing Positive Attitude and Team Collaboration Nice-to-have: o 3 months+ experience in SAP Sales and Distribution module o GCC country import regulations and trade compliance o Experience in International Flows2019-05-03 22:40:10 |
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Talent Pool for customer service
INR7"YEARLY"
Talent Pool for Customer ServiceFull Time (2-4 Yrs )AL-FUTTAIM GROUP |
Dubai (dubai)
Not Mentioned
dubai (dubai)
0dubai (dubai)
|
03-05-2019 2019-08-01No two days are the same at Al-Futtaim, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives. Take our engaging and supportive work environment and couple it with a company culture that recognises and rewards quality performance, and what do you get The chance to push the limits every single day.As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees. Youll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, Robinsons, and Adidas. Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us.About Al-Futtaim IKEAGROWING TOGETHER...We are a values-driven company with a passion for life at home. Our vision is to create a better everyday life for the many people.Al-Futtaim IKEA holds the franchise rights for IKEA in Egypt, Oman, Qatar and the United Arab Emirates.About youYou have the ability to work in a fast retail environment. You are enthusiastic about assignments and working with others in a team. You are able to prioritize and plan tasks to reach the targeted results. You have a passion for home furnishing, retailing and how people live at home.Whats more, we believe that you have the following knowledge, capabilities and motivation:Live and share the IKEA values every day
High School / Trade School Graduate
2-4 years in a similar role or customer service
Computer literate
customer Focus
Effective Communication
Team Player
Good English communication skillsAbout the positionYou are responsible to operate the Exchange & Refund Desk in the store in day to day function. It is your overall responsibility to take decisions regarding any exchange or refund, and solve any problems so as to ensure that the customer is completely satisfied when he/she leaves the storeKey Specific Accountabilities:customerEnsure that the customers who come to the Returns & Exchange desk perceive the policy as generous and the procedure quick and easy.
Able to use your judgment to handle specific problems with common sense, thereby ensuring a satisfied customer who will come back. Thus, by providing excellent customer service you guide your team in using the opportunity to regain potentially lost customers.
Handle customer in positive and fair manner as they have an important role in regaining potentially lost customers.OperationalHandle returns and exchange issues. Based on your judgment, experience and authority given by the management you may make exceptions with the purpose of retaining a customer or redressed of genuine grievance.
Involved in the training and development and look after all aspects that affects their day to day performance and is responsible for their annual appraisal.
Use the information from Returns& Exchange desk to detect and act upon or report to the management about a product fault, safety problem or transportation problemFinancialPrepare daily / weekly / monthly reports of transactions at the returns & Exchange desk. The data is used to reconciling with the cash till as well as the accounts for the period of the report. The data is also important for analysing trends on sales and profitability and performance of the store.2019-05-03 22:40:09 |
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Client service Manager, Priority Clients
INR7"YEARLY"
Client Service Manager, Priority ClientsFull Time (0-3 Yrs )Standard Chartered Bank Ltd |
Dubai (dubai)
Not Mentioned
dubai (dubai)
0dubai (dubai)
|
30-04-2019 2019-07-29We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.To us, good performance is about much more than turning a profit. Its about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.Were committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.The Role ResponsibilitiesBusiness Job Duties Drive a culture of complete adherence to local and international service standards for affluent customer segment. Liaise with the relationship managers locally & internationally to work with overseas clients keeping in view the cross-border guidelines. Ensure all complaints and negative feedback is logged in CEMS immediately upon notice Maintaining sound client relations by ensuring that their concerns and complaints are addressed in a timely and efficient manner. Ensure accuracy of account opening process for Priority banking staff with 98 PERCENT accuracy Analyze feedback (compliment, complaint and suggestion) by clients and accordingly modify policies & processes to improve services being provided. Planning, developing, administering and regularly reviewing client service policies & processes while complying with the local central bank regulations. Direct the team members as per the modified policies & procedures to ensure that the team performance is enhanced & a standardized level of client service is achieved. Ensure efficient & effective operations. Liaise with each department of the organization (Admin, Business, HR, and Finance & Sales) to understand the basic assistance required when related to client service. Ensure all non-critical/quick kill complaints to be resolved within 24 hours. Ensure error free checking and avoid any financial losses to the bank.Processes Ensure compliance of laid down process and procedures. Facilitate and Implement work process improvements. To ensure compliance with Global Process Standards on customer Data Confidentiality. Focus on leading customer service engagement, developing and reviewing customer service policies, procedures and standards.Risk Management and Governance To be able to detect any suspicious transactions, Money laundering, forgeries etc Highest compliance with reference to Anti Bribery, Anti Money Laundering & Combating Financial Crime Risk procedures. Ensure all GPS standards are followed and adhered.Regulatory & Business conduct Good knowledge groups policies, standards, local regulations and legislations of the prevention of money laundering and adherence to group code of conduct.Key Internal StakeholderKey Stakeholders Head, Client Acquisition & Client Relationships Head of Priority Banking, UAE Senior Associate Director & Unit Head (Team Manager). Senior Associate Director and Associate Director Investment PRB and Wealth Management- OPS Cash Management Operations - CMO Operations liability, Assets team and Products / segments. Country Money Laundering Preventing Officer Legal & Compliance Phone Banking/Call centre.Other Responsibilities Ability to maintain a highly decent professional environment in the Priority Centre. Educate Clients on using of other delivery channels.Our Ideal Candidate Experience in handling all Banking customer services & Investment Products. Strong communication, language and negotiation skills with the ability to influence outcomes. Networking & strong inter-personal skills to manage inter-departmental deliverables. Proficiency in Computers. Adapting to multi-cultural environment. Good knowledge of banking practises and regulations. Anti-Money laundering, Sanctions/Compliance Training and Basic Banking Practice.Apply now to join the Bank for those with big career ambitions.2019-04-30 23:04:24 |
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CRM - customer service Executive
INR7"YEARLY"
CRM - Customer Service ExecutiveFull Time (1-3 Yrs )CONFIDENTIAL |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
|
26-04-2019 2019-07-25Planning and delivering CRM strategies across the division with a view to retaining existing customers, increasing brand loyalty and expanding the company brand.Work seamlessly across the business and capture crucial information along the sales funnel.Making sure the customer database is correctly segmented for targeted marketing activities.Collaborating with other departments ensure the CRM strategy works well for every aspect of the business.Develop strategies to guarantee the most efficient approach for the organization and its customers.Coming up with creative ideas, preparing proposals, overseeing the production process & execution and reporting the results to the relevant people.2019-04-26 22:59:39 |
Apply Now |
service Advisor
INR7"YEARLY"
Service AdvisorFull Time (4-5 Yrs )Legacy Garage |
Dubai (dubai)
Not Mentioned
dubai (dubai)
0dubai (dubai)
|
25-04-2019 2019-07-24Kindly review our Requirements & Offer carefully. A well formatted application will help us understand you better and ensure our faster response. Requisites 1. Minimum 5 years in UAE Automotive Industry with hand on experience as service Advisor. 2. Capable of managing 20 Job cards per day. 3. Good spare sourcing abilities. 4. Capable of working in a Multi-Cultural Team from Asian & African Continents. 5. Excellent Technical Skills for service and Repair of Cars and Trucks of most brands. 6. Fluent in Spoken/Written communications. Language combinations of English/Hindi /South Indian Languages or English/Hindi/Arabic 6. B-Tech / BE or Technical course is preferable. 7. Strong Microsoft Office Application Knowledge. Package Offer is relative to the experience. Basic: 3000/- + Target Incentives. Other Benefits : Basic Medical Insurance + Employment Visa + Flight Tickets every 2 years of completed service + Other standard terms as per MOL guidelines.2019-04-25 23:31:38 |
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customer service Representative
INR7"YEARLY"
Customer Service RepresentativeFull Time (4-9 Yrs )Food Specialities Limited |
Abu Dhabi
,
United Arab Emirates
United Arab Emirates
0abu dhabi
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
|
23-04-2019 2019-07-22? Receive enquiries, acknowledge them immediately and record them appropriately.
? Categorizer sales enquiries for immediate action i.e. for discussing with the sales team, for future reference, etc.
? Obtain quotations and send proforma to customers.
? Prepare purchase orders in consultation with the sales team.
? Coordinate between suppliers and customers for processing sales orders.
? Coordinate with logistics team to ensure timely delivery of orders.
? Follow-up for the payment from customers.
? Liaise with logistics team and update availability of stocks, maintain re-order levels.
? Update sale managers on the status of the orders, issues and stock levels.
? Keep a tab on product expiry dates and bring it to the notice of seniors for further action.
? Arrange to send samples as and when required, receive feedback on the evaluation.
? Respond to customer complaints and escalate sensitive issues to seniors.
? Update records in Orion.
? Generate BO sales reports as and when required.
? Provide backend, administrative support, arrange for meetings, travel bookings, hotels etc. for the business unit. Handle reception, faxes, couriers, email etc.
? Maintain and update quality records as per ISO standards.2019-04-23 20:49:37 |
Apply Now |
CRM - customer service Executive
INR7"YEARLY"
CRM - Customer Service ExecutiveFull Time (1-3 Yrs )Confidential Company |
Abu Dhabi
,
United Arab Emirates
United Arab Emirates
0abu dhabi
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
|
23-04-2019 2019-07-22Planning and delivering CRM strategies across the division with a view to retaining existing customers, increasing brand loyalty and expanding the company brand.Work seamlessly across the business and capture crucial information along the sales funnel.Making sure the customer database is correctly segmented for targeted marketing activities.Collaborating with other departments ensure the CRM strategy works well for every aspect of the business.Develop strategies to guarantee the most efficient approach for the organization and its customers.Coming up with creative ideas, preparing proposals, overseeing the production process & execution and reporting the results to the relevant people.2019-04-23 20:49:33 |
Apply Now |
customer service
INR7"YEARLY"
Customer ServiceFull Time (3-4 Yrs )SPARK HR Management Consultancy LLC |
Dubai (dubai)
Not Mentioned
dubai (dubai)
0dubai (dubai)
|
20-04-2019 2019-07-19Required customer service for a freight forwarding industry in Jebel Ali South Candidate should provide vessel schedules to customers specifically stating the cut off details On receiving bookings from Sales, customer, place bookings with the shipping lines as per their instructions Carrier booking & CRO - Co-coordinating with the Shipping Lines for Releases and ensure equipment availability. Co-ordinate with the transporter for placement of containers as per customers instructions. Follow up with the customers for invoice/packing list for ED passing and B/L instructions prior cut off. Arrangement of certificates required before / on loading of the shipments to African locations Follow up with customer for the original invoice/ packing list and send the same along with the original ED to be submitted to customs Provide SI to the Lines and ensure to receive the B/L draft within 3 working hours of submitting the SI Arrange to send Load List & SI to the shipping line prior cut off Arrange the inspection of cargo if required by customer in co-ordination with the clearance desk Monitor & closely track the progress of each booking received from customers Follow up with the customers to confirm the drafts at the earliest. DG Approvals with Carrier Handling of ISF & AMS information sent to customer Arrangements of insurance for customer if required Arrangements to prepare invoice with necessary entries Co-ordinate with shipping lines for Invoices once vessel sails. Arrangements for carrier cheque preparation with necessary entries Ensure timely credit purchases to be entered in the system Ensure BL is delivered to the customer maximum within 48 hours of vessel sailing DDU/DDP shipments follow up for agent invoices Handling of FZE EXITS / VAT EXITS Remote printing of BLs Timely file completion Resolving Invoice dispute with carriers immediately on receipt Daily shipment reports AND Weekly shipment report to be maintained Package : AED 4000 (negotiable) Candidate should be a graduate in any discipline and have a 3 to 4 year experience in ship. Please click on APPLY button to send you CV2019-04-20 21:37:16 |
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Office Boy
INR7"YEARLY"
Office BoyFull Time (0-1 Yrs )Company Confidential |
Dubai (dubai)
Not Mentioned
dubai (dubai)
0dubai (dubai)
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20-04-2019 2019-07-19Office Boy, educated, who can manage jobs, make invoices, take care of files, handle customers. Call 055-5011128 or Click on APPLY to send your CV2019-04-20 21:37:13 |
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Shopping Experience Manager
INR7"YEARLY"
Shopping Experience ManagerFull Time (3-5 Yrs )AL-FUTTAIM GROUP |
Dubai (dubai)
Not Mentioned
dubai (dubai)
0dubai (dubai)
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20-04-2019 2019-07-19Location: Dubai, AECompany: Al Futtaim Private Company LLCAbout Al-Futtaim Private Company LLCNo two days are the same at Al-Futtaim, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives. Take our engaging and supportive work environment and couple it with a company culture that recognises and rewards quality performance, and what do you get The chance to push the limits every single day.As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees. Youll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, Robinsons, and Adidas. Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us.About Al-Futtaim IKEAGROWING TOGETHER...We are a values-driven company with a passion for life at home. Our vision is to create a better everyday life for the many people.Al-Futtaim IKEA holds the franchise rights for IKEA in Egypt, Oman, Qatar and the United Arab Emirates.About youYou are a strong leader who can lead by example. You have the ability to bring out the best in co-workers and to motivate them. You have an eagernesss and passion to want to help customers. You are emphatic and able to solve problems with customer centric solutions. You are capable of planning ahead for business eventualities and unforseen circumstances.Whats more, we believe that you have the following knowledge, capabilities and motivation:Live and share the IKEA values every day
High School or Trade School graduate
3 to 5 years in a similar role, IKEA experience is preferredAbout the roleYou are responsible to strengthen the IKEA position as the first choice Home Furnishing store in the local market by ensuring positive customer experience before, during and after purchase, with specific responsibility for Smaland, customer service Desk, Check Outs, ICSS and all overall customer experience in store.Key Specific AccountabilitiescustomersMonitor and improve the shopping experience for the customer all around the store by: Acting as the customers advocate in the management team
Use customers feedback as a tool for improvements
Drive the change process by addressing the department of the root cause of a service problem
Take the ownership of driving service prioritiesEnsure that Parking is customer friendly and manage high volume when necessary
Determining and implementing the Shopping Experience Strategy throughout the store
Tools/source of information to monitor: Constructive approach to customer complaints and returns
Compile, track and follow up of 10 most frequently asked customer questions all around the store
Compile, track and work with customer comments (suggestion boxes, call centre, emails, letters, verbal in the store)Conduct and analyse customer interviews (ICSS or equivalent method) Work with IKEA Brand Capital PMA study or Visitor study and the Regional Marketing Team
Conduct focus group interviews
Commercial/Operational review
Checklist and theme discussions
customer flow analysisConstantly and systematically monitor competitors in the PMA with the respect to customer service and deliver input and conclusions to the business plan process of the store preparing frequent feedback reports for Management and service Office TeamsCommercialManage the following departments of the store:
Entrance and Greeter function
Playroom taking care of the children so parents can shop in the store in an easy way
Replenishment of all Shopping tools all around the store (shopping trolleys, furniture trolleys, shopping bags, pens, shopping lists, measuring tape, loan catalogues)
Family Friendly services around the store
Secure that the How to shop information is implemented according to the IKEA manuals, Responsible for the Store customer guidance systemOperationalCash line / Check-out service and cash controlPeople Management and DevelopmentTo manage and lead the co-workers in the department according to the IKEA and Al Futtaim Corporate culture, local legislation
Train and develop the co-workers to be able to deliver excellent customer serviceIAA few more things for youInterest Then please join us for a rewarding career journey!We are here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.Before you click, apply: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.2019-04-20 21:34:22 |
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