customer
INR7"YEARLY"
CUSTOMERFull Time (5-10 Yrs )MPH CONSULTING SERVICES DMCC |
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21-12-2018 2019-03-21Our Client is a (World Leader in Mission - critical information system for Defense, Security, Aerospace and Transportation) is currently looking for a ?customer & Logistic Support Officer ? willing to work under the following conditions:Terms and Conditions for the role :Location: Doha, QatarProject : SATCOMSector : Defense /Sub - Sector : Satellite TelecomType of Contract : 1 YearWorking Schedule : 5 days / 9.5 hours per weekMob Demob : ProvidedLeave Ticket : ProvidedResponsibilities :?Responsible for the overall supply chain management.?You will organize and monitor the repair dispatch and repair activities of the components.?As a customer support officer, you will act as a liaison, provide product/services information and resolve any emerging problems that our clients might face with accuracy and efficiency in close cooperation with the Account Manager based in Doha.?Your mission will be to ensure excellent service standards and maintain high customer satisfaction.Mission?Day-to-day operational support of the customer in Doha.?Follow-up of Repair activities with the customer in close cooperation with the account manager.?Build sustainable relationships of trust through open and interactive communication.?Follow communication procedures, guidelines and policies.?Handle complaints provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.?Coordination with the AOG team based in Paris and on duty 24/7.?Liaison with other departments such as: Component services, AOG and Logistics.?Utilize logistics IT to optimize procedures.?Controlling of return cycle for unserviceable Components from the operator to OEMS.?Liaise, optimize and coordinate full order cycle with OEM.?Monitoring of request fulfilment and return performance.?Receive, Inspect products for defects and damages and place incoming items appropriately.?Process, package and ship orders accurately from the customer facility in Doha. For that task you may be required to use the customer IT shipment system as well as OEMS system.?Plan and track the shipment of final products according to customer requirements.?The position will be based within customer?s premises in Doha.Judgment Criteria?Integrate and interact positively with stakeholder?s organization.?Quality of the Logistic Process flow and organization.?Quality of reporting.?Quality of communication.?customer oriented2018-12-21 00:16:28 |
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Wireline General Field Engineer
INR7"YEARLY"
Wireline General Field EngineerFull Time (4-5 Yrs )Weatherford International Oil Field Services |
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11-01-2019 2019-04-11JOB DESCRIPTION
Under the direction of the Field Operation Manager performs advanced Wireline services. Duties and responsibilities include the proper maintenance of tools and equipment, crew supervision, ensuring compliance to policies, managing information and customer data, and customer relations.
The employee has obtained the necessary skills and knowledge and is capable of working autonomously on tasks covering majority of the services in Open Hole and/or Cased Hole domains. Additionally, they should be contributing towards improvements in service quality which includes failure analysis, processes and procedures, and customer service. They also act as mentors and coaches for other employees into field operation job family with lower seniority.
DUTIES & RESPONSIBILITIES:
•
Completion of all related competencies, proficiency and training required to successful reach this level, as detailed on Wireline Career Progression document.
•
Demonstrate and improve knowledge and understanding of Wireline operations policies & procedures, which include Radiation, Ballistics, Pressure Control, rig up, and preventative maintenance.
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Demonstrate an in-depth knowledge of all relevant Wireline documentation and other online training and support systems.
•
Performs complex job planning and preparation of tools and equipment, promptly and accurately submits all required reports and data.
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Promptly report issues, lessons learned and best practices using the appropriate online system.
•
Demonstrate the knowledge and skills to perform advanced wireline services at the location, which may include tools and equipment in some or all technology groups into Open Hole and/or Cased Hole domains.
•
Supervise all tasks associated with a complex Wireline job, which includes load-out and backload, rig up, winch operation, clean-up and maintenance of tools, equipment and Wireline units.
QUALIFICATIONS
Essential:
•
High School Diploma or GED
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Engineering or Geology degree
•
Weatherford Safety training
•
Weatherford certificates of completion for Radiation, Explosives and Pressure Control
Preferred:
•
At least 4 Years previous Wireline experience2019-01-11 21:39:03 |
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Wireline General Field Engineer
INR7"YEARLY"
Wireline General Field EngineerFull Time (4-5 Yrs )Weatherford International Oil Field Services |
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11-01-2019 2019-04-11JOB DESCRIPTION
Under the direction of the Field Operation Manager performs advanced Wireline services. Duties and responsibilities include the proper maintenance of tools and equipment, crew supervision, ensuring compliance to policies, managing information and customer data, and customer relations.
The employee has obtained the necessary skills and knowledge and is capable of working autonomously on tasks covering majority of the services in Open Hole and/or Cased Hole domains. Additionally, they should be contributing towards improvements in service quality which includes failure analysis, processes and procedures, and customer service. They also act as mentors and coaches for other employees into field operation job family with lower seniority.
DUTIES & RESPONSIBILITIES:
•
Completion of all related competencies, proficiency and training required to successful reach this level, as detailed on Wireline Career Progression document.
•
Demonstrate and improve knowledge and understanding of Wireline operations policies & procedures, which include Radiation, Ballistics, Pressure Control, rig up, and preventative maintenance.
•
Demonstrate an in-depth knowledge of all relevant Wireline documentation and other online training and support systems.
•
Performs complex job planning and preparation of tools and equipment, promptly and accurately submits all required reports and data.
•
Promptly report issues, lessons learned and best practices using the appropriate online system.
•
Demonstrate the knowledge and skills to perform advanced wireline services at the location, which may include tools and equipment in some or all technology groups into Open Hole and/or Cased Hole domains.
•
Supervise all tasks associated with a complex Wireline job, which includes load-out and backload, rig up, winch operation, clean-up and maintenance of tools, equipment and Wireline units.
QUALIFICATIONS
Essential:
•
High School Diploma or GED
•
Engineering or Geology degree
•
Weatherford Safety training
•
Weatherford certificates of completion for Radiation, Explosives and Pressure Control
Preferred:
•
At least 4 Years previous Wireline experience2019-01-11 21:39:03 |
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service Technician Level 2
INR7"YEARLY"
Service Technician Level 2Full Time (5-10 Yrs )Weatherford International Oil Field Services |
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11-01-2019 2019-04-11DUTIES, RESPONSIBILITIES & ACCOUNTABILITIES:
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Supervise shop personnel. Keep all production personnel utilized and monitor efficiency of personnel.
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Ability to perform, or knowledge of, all job functions within the shop.
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Assist in training new shop personnel in operation of equipment, safe operation practices and performance expectations. Coordinate this training as necessary with lead men and experienced shop personnel.
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Maintain tool and parts inventory and tool history and records.
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Responsible for sending work orders to shop floor in router packets.
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Responsible for all completed work orders.
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Assure safe working conditions.
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Insure good housekeeping in maintained.
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Order shop supplies and parts as needed.
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Required to work on a 24 hours call basis.
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Coordinate with management to maintain smooth operations.
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Evaluate shop personnel relative to job performance, recommending promotions, hire and firing.
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Set priorities of work load, scheduling of work within shops and communicate excess capacity to production supervisor for filling schedule and prioritize production.
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Minimize work in process.
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Work assignments carried out to the highest quality level.
•
Know and understand the Quality Policy and comply with all requirements of the Quality Systems Manual, Operating and Technical Procedures and Work Place Instructions.
QUALIFICATIONS
REQUIRED SKILLS:
Ability to think creatively, analyse situations and identify new solutions/ work practices
Possess the ability to manage change and seek continuous improvement.
REQUIRED EDUCATIONS:
Technical School or Equivalent
REQUIRED EXPERIENCE:
•
Computer skills Word/Excel/Outlook.
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Ability to maintain the highly confidential nature of human resources work.
•
Tact, above average communication skills, ability to work effectively with both employees and managers.
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Ability to convey a positive and professional image to applicants and employees.
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Must be conscientious and detail oriented.
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Ability to organize and prioritize work.
•
Computer literate.
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Good analytical skills.
•
5-10 years experience2019-01-11 21:39:02 |
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service Desk Operator
INR7"YEARLY"
Service Desk OperatorFull Time (5-7 Yrs )Matrix Hr Solutions |
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07-01-2019 2019-04-07In addition to the qualification of the Helpdesk Engineer, the service Desk Personnel should have:• Expert Knowledge & Experience in managing Microsoft System Centre service Manager or other• Have capability of working under pressure and having intense customer service orientation• Valid ITIL Intermediate Certifications.• Asset Management Skills2019-01-07 23:32:03 |
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Sales Executive & Promoter s
INR7"YEARLY"
Sales Executive & Promoter sFull Time (2-5 Yrs )Dulsco |
Doha
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05-01-2019 2019-04-05Greetings from DULSCOWe have an immediate requirement:Sales PromoterTotal 6 head count•5 – Female or male from Sri Lanka, Nepali, Bangladesh or Indian (Malayali will be the added advantage)•1 – Female from Philippines•Salary – QAR 2,500/- (all inclusive) plus incentives by client Supervisor:•Total 7 head count •Only from India, Kerala (Only Malayali) – we can have Tamil speaking employees as well (Sri Lankans) with 2 to 3 year’s experience •Job is mainly on sellout activation and they will manage 30+ POS in the area•Salary – QAR 3,500/- onwards (all inclusive) plus incentives by client. Desired Candidate Profile
Sales PromoterTotal 6 head count•5 – Female or male from Sri Lanka, Nepali, Bangladesh or Indian (Malayali will be the added advantage)•1 – Female from Philippines•Salary – QAR 2,500/- (all inclusive) plus incentives by client Supervisor:•Total 7 head count •Only from India, Kerala (Only Malayali) – we can have Tamil speaking employees as well (Sri Lankans) with 2 to 3 year’s experience •Job is mainly on sellout activation and they will manage 30+ POS in the area•Salary – QAR 3,500/- onwards (all inclusive) plus incentives by client.2019-01-05 16:14:59 |
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customer service cum Coordinator
INR7"YEARLY"
Customer Service cum CoordinatorFull Time (5-7 Yrs )Matrix Hr Solutions |
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05-01-2019 2019-04-05Functions :• Follow-up, supervise, inspect and control every details after-sale from the receipt of signed quotation to delivery.• Call customers within few days after the receipt of contract signed to confirm the date and time of delivery ; Solve customers' problems after-sale ; Final call to thank customers ; Another call after 3 months of delivery to assure his satisfaction.• Follow-up the guarantee & warranty service if any with customers and suppliers.• Follow up the stock of materials periodically to keep a balanced stock.• Prepare periodical reports to ensure smooth work flow.• customer oriented leader.2019-01-05 16:14:58 |
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customer service
INR7"YEARLY"
Customer ServiceFull Time (5-7 Yrs )Matrix Hr Solutions |
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05-01-2019 2019-04-05Functions :• Follow-up, supervise, inspect and control every details after-sale from the receipt of signed quotation to delivery.• Call customers within few days after the receipt of contract signed to confirm the date and time of delivery ; Solve customers' problems after-sale ; Final call to thank customers ; Another call after 3 months of delivery to assure his satisfaction.• Follow-up the guarantee & warranty service if any with customers and suppliers.• Follow up the stock of materials periodically to keep a balanced stock.• Prepare periodical reports to ensure smooth work flow.• customer oriented leader.2019-01-05 16:14:41 |
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Sales Executive
INR7"YEARLY"
Sales ExecutiveFull Time (2-5 Yrs )Dulsco |
Doha
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05-01-2019 2019-04-05Greetings from DULSCOWe have an immediate requirement:Sales PromoterTotal 6 head count•5 – Female or male from Sri Lanka, Nepali, Bangladesh or Indian (Malayali will be the added advantage)•1 – Female from Philippines•Salary – QAR 2,500/- (all inclusive) plus incentives by client Supervisor:•Total 7 head count •Only from India, Kerala (Only Malayali) – we can have Tamil speaking employees as well (Sri Lankans) with 2 to 3 year’s experience •Job is mainly on sellout activation and they will manage 30+ POS in the area•Salary – QAR 3,500/- onwards (all inclusive) plus incentives by client. Desired Candidate Profile
Sales PromoterTotal 6 head count•5 – Female or male from Sri Lanka, Nepali, Bangladesh or Indian (Malayali will be the added advantage)•1 – Female from Philippines•Salary – QAR 2,500/- (all inclusive) plus incentives by client Supervisor:•Total 7 head count •Only from India, Kerala (Only Malayali) – we can have Tamil speaking employees as well (Sri Lankans) with 2 to 3 year’s experience •Job is mainly on sellout activation and they will manage 30+ POS in the area•Salary – QAR 3,500/- onwards (all inclusive) plus incentives by client.2019-01-05 16:14:41 |
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Opening for Supervisor Position
INR7"YEARLY"
Opening for Supervisor PositionFull Time (2-8 Yrs )Sunrise Trading and Food Stuff WLL |
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05-01-2019 2019-04-05Handles customer service and Queries.Confident, must be skilled in System and can handle a team.Must be knowledge in Automotive Industry.Driving License is Mandatory.Knowing Arabic Language is an AdvantageRequire Work Visa Transferable2019-01-05 16:14:41 |
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Help desk
INR7"YEARLY"
Help deskFull Time (Fresher )BPO Plus |
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04-01-2019 2019-04-04Greetings from BPO Plus!!We have open position for Front desk/Helpdesk Executive in one of the reputed Hospital in Qatar.Languages: Should be good in EnglishExperience Required: Strong Medical/Hospital/Healthcare BackgroundVISA Status: Female candidates under Family sponsorship(With QID)2019-01-04 23:25:22 |
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customer &LOGISTICS SUPPORT
INR7"YEARLY"
CUSTOMER &LOGISTICS SUPPORTFull Time (5-10 Yrs )MPH CONSULTING SERVICES DMCC |
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02-01-2019 2019-04-02Our Client is a (World Leader in Mission - critical information system for Defense, Security, Aerospace and Transportation) is currently looking for a ?customer & Logistic Support Officer ? willing to work under the following conditions:Terms and Conditions for the role :Location: Doha, QatarProject : SATCOMSector : Defense /Sub - Sector : Satellite TelecomType of Contract : 1 YearWorking Schedule : 5 days / 9.5 hours per weekMob Demob : ProvidedLeave Ticket : ProvidedResponsibilities :?Responsible for the overall supply chain management.?You will organize and monitor the repair dispatch and repair activities of the components.?As a customer support officer, you will act as a liaison, provide product/services information and resolve any emerging problems that our clients might face with accuracy and efficiency in close cooperation with the Account Manager based in Doha.?Your mission will be to ensure excellent service standards and maintain high customer satisfaction.Mission?Day-to-day operational support of the customer in Doha.?Follow-up of Repair activities with the customer in close cooperation with the account manager.?Build sustainable relationships of trust through open and interactive communication.?Follow communication procedures, guidelines and policies.?Handle complaints provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.?Coordination with the AOG team based in Paris and on duty 24/7.?Liaison with other departments such as: Component services, AOG and Logistics.?Utilize logistics IT to optimize procedures.?Controlling of return cycle for unserviceable Components from the operator to OEMS.?Liaise, optimize and coordinate full order cycle with OEM.?Monitoring of request fulfilment and return performance.?Receive, Inspect products for defects and damages and place incoming items appropriately.?Process, package and ship orders accurately from the customer facility in Doha. For that task you may be required to use the customer IT shipment system as well as OEMS system.?Plan and track the shipment of final products according to customer requirements.?The position will be based within customer?s premises in Doha.Judgment Criteria?Integrate and interact positively with stakeholder?s organization.?Quality of the Logistic Process flow and organization.?Quality of reporting.?Quality of communication.?customer oriented2019-01-02 23:43:40 |
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customer,LOGISTICS SUPPORT OFFICER
INR7"YEARLY"
CUSTOMER,LOGISTICS SUPPORT OFFICERFull Time (5-10 Yrs )MPH CONSULTING SERVICES DMCC |
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31-12-2018 2019-03-31Our Client is a (World Leader in Mission - critical information system for Defense, Security, Aerospace and Transportation) is currently looking for a ?customer & Logistic Support Officer ? willing to work under the following conditions:Terms and Conditions for the role :Location: Doha, QatarProject : SATCOMSector : Defense /Sub - Sector : Satellite TelecomType of Contract : 1 YearWorking Schedule : 5 days / 9.5 hours per weekMob Demob : ProvidedLeave Ticket : ProvidedResponsibilities :?Responsible for the overall supply chain management.?You will organize and monitor the repair dispatch and repair activities of the components.?As a customer support officer, you will act as a liaison, provide product/services information and resolve any emerging problems that our clients might face with accuracy and efficiency in close cooperation with the Account Manager based in Doha.?Your mission will be to ensure excellent service standards and maintain high customer satisfaction.Mission?Day-to-day operational support of the customer in Doha.?Follow-up of Repair activities with the customer in close cooperation with the account manager.?Build sustainable relationships of trust through open and interactive communication.?Follow communication procedures, guidelines and policies.?Handle complaints provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.?Coordination with the AOG team based in Paris and on duty 24/7.?Liaison with other departments such as: Component services, AOG and Logistics.?Utilize logistics IT to optimize procedures.?Controlling of return cycle for unserviceable Components from the operator to OEMS.?Liaise, optimize and coordinate full order cycle with OEM.?Monitoring of request fulfilment and return performance.?Receive, Inspect products for defects and damages and place incoming items appropriately.?Process, package and ship orders accurately from the customer facility in Doha. For that task you may be required to use the customer IT shipment system as well as OEMS system.?Plan and track the shipment of final products according to customer requirements.?The position will be based within customer?s premises in Doha.Judgment Criteria?Integrate and interact positively with stakeholder?s organization.?Quality of the Logistic Process flow and organization.?Quality of reporting.?Quality of communication.?customer oriented2018-12-31 22:06:04 |
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IT service Manager
INR7"YEARLY"
IT Service ManagerFull Time (5-7 Yrs )GGHRC |
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31-12-2018 2019-03-31Co-ordinate the delivery of the service across all delivery domains by assisting with planning, prioritising activities, and obtaining guidance from the service Owner
Provide regular agreed updates on service issues to the service owner2018-12-31 22:05:29 |
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Field service Specialist
INR7"YEARLY"
Field Service SpecialistFull Time (1-10 Yrs )General Electric (GE) |
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31-12-2018 2019-03-31Role Summary:The Field service Specialist is dedicated to provide superior quality services in the installation of Wellhead Equipment on the field sites both onshore and offshore. Additional work required including but not limited to Knowledge of Back Pressure Valves Installation, Repairs of X-Mass Trees and Actuators, Cold casing cutter machines skills and Control Panel installation with exceptional reporting/client handling skillsEssential Responsibilities:The Field service Specialist is dedicated to provide superior quality services in the installation of Wellhead Equipment on the field sites both onshore and offshore. Additional work required including but not limited to Knowledge of Back Pressure Valves Installation, Repairs of X-Mass Trees and Actuators, Cold casing cutter machines skills and Control Panel installation with exceptional reporting/client handling skills.-Perform on-site installation of systems and equipment and ongoing preventive maintenance, repair and calibration after installation-Respond to requests for emergency repairs and services to troublesome equipment Provide technical instruction and assistance to customer representatives regarding installation, operation, calibration, repair and maintenance at customers sites-Develop and further expand technical knowledge and expertise, currently recognized industry standards for engineering ability-Maintain knowledge of applicable product line warranties, and accomplish effective warranty administration-Plan, prepare and/or instruct both internal and external training programs as required, to impart and perpetuate field engineering and/or product knowledge in area of specialization-Perform administrative functions; such as writing technical reports, ordering materials, securing quotations, preparing job status reports, reports to customers, time sheet and expense sheets on a complete timely, and thorough basis-Maintain knowledge of the report system to the extent required for timely and accurate input of field information necessary-Provide leadership and technical direction to skilled labor performing work on customer sites Maintain strong safety mindset to assure the executed work reflects the technical requirements within GE safety standards-Knowledge to troubleshoot and provide routine maintenance checkout for wide range of equipment vintage-Prepare timely and accurate technical reports for customer records and a reference for future outages
REQUIREMENTS:
Qualifications/REQUIREMENTS:-Bachelors degree from an accredited university or college (or a high school diploma/GED with at least 4 years of experience in a Field services role) Mini 4-years proven Field Wellhead Experience-Willingness and ability to work on both Onshore & offshore Rig / Rig less Operation-Must be available for 24 hours on call dutyDesired Characteristics:-Bachelors degree in Mechanical or Electrical Engineering is preferred Strong business acumen and ability to sell GE products to the customer-Ability to work effectively with minimum supervision-Strong customer service mindset-Prior field engineering experience is preferred-Strong organizational skills-Prior project management experience is preferred-FEP program graduate is preferred (internal GE employees only)-Strong project management skills-Strong oral and written communication skills-Strong interpersonal and leadership skillsAbout Us:GE (NYSE:GE) drives the world forward by tackling its biggest challenges. By combining world-class engineering with software and analytics, GE helps the world work more efficiently, reliably, and safely. GE people are global, diverse and dedicated, operating with the highest integrity and passion to fulfill GEs mission and deliver for our customers.Locations:Qatar; Doha2018-12-31 20:40:33 |
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service technician
INR7"YEARLY"
service technicianFull Time (1-3 Yrs )Nasmah International |
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29-12-2018 2019-03-29(1) Repair?or replace worn parts, such as brake pads and wheel bearings(2) Perform basic care and maintenance, including changing oil, giving tuneups, checking fluid levels, and rotating tires.(3) Disassemble and reassemble parts.(4)Vehicle maintenance and light care like oil changes and tire rotations (5)) Typically?work?for large chains, such as Jiffy?Lube or Valvoline Instant Oil Change, specializing in quick care maintenance2018-12-29 17:11:27 |
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Help desk/Front Desk Executive
INR7"YEARLY"
Help desk/Front Desk ExecutiveFull Time (Fresher )BPO Plus |
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28-12-2018 2019-03-28Greetings from BPO Plus!!We have open position for Front desk/Helpdesk Executive in one of the reputed Hospital in Qatar.Languages: Should be good in EnglishExperience Required: Strong Medical/Hospital/Healthcare BackgroundVISA Status: Female candidates under Family sponsorship(With QID)2018-12-28 21:58:10 |
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customer &LOGISTICS SUPPORT OFFICER DOHA QATAR
INR7"YEARLY"
CUSTOMER &LOGISTICS SUPPORT OFFICER DOHA QATARFull Time (5-10 Yrs )MPH CONSULTING SERVICES DMCC |
Doha
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19-12-2018 2019-03-19Our Client is a (World Leader in Mission - critical information system for Defense, Security, Aerospace and Transportation) is currently looking for a ?customer & Logistic Support Officer ? willing to work under the following conditions: Terms and Conditions for the role :Location: Doha, QatarProject : SATCOMSector : Defense /Sub - Sector : Satellite TelecomType of Contract : 1 YearWorking Schedule : 5 days / 9.5 hours per weekMob Demob : Provided Leave Ticket : ProvidedResponsibilities : ? Responsible for the overall supply chain management.? You will organize and monitor the repair dispatch and repair activities of the components. ? As a customer support officer, you will act as a liaison, provide product/services information and resolve any emerging problems that our clients might face with accuracy and efficiency in close cooperation with the Account Manager based in Doha.? Your mission will be to ensure excellent service standards and maintain high customer satisfaction.Mission? Day-to-day operational support of the customer in Doha.? Follow-up of Repair activities with the customer in close cooperation with the account manager.? Build sustainable relationships of trust through open and interactive communication.? Follow communication procedures, guidelines and policies.? Handle complaints provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.? Coordination with the AOG team based in Paris and on duty 24/7.? Liaison with other departments such as: Component services, AOG and Logistics.? Utilize logistics IT to optimize procedures.? Controlling of return cycle for unserviceable Components from the operator to OEMS.? Liaise, optimize and coordinate full order cycle with OEM.? Monitoring of request fulfilment and return performance. ? Receive, Inspect products for defects and damages and place incoming items appropriately.? Process, package and ship orders accurately from the customer facility in Doha. For that task you may be required to use the customer IT shipment system as well as OEMS system. ? Plan and track the shipment of final products according to customer requirements.? The position will be based within customer?s premises in Doha.Judgment Criteria? Integrate and interact positively with stakeholder?s organization.? Quality of the Logistic Process flow and organization.? Quality of reporting.? Quality of communication.? customer oriented2018-12-19 23:26:58 |
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customer &LOGISTICS SUPPORT OFFICER DOHA QATAR
INR7"YEARLY"
CUSTOMER &LOGISTICS SUPPORT OFFICER DOHA QATARFull Time (5-10 Yrs )MPH CONSULTING SERVICES DMCC |
Doha
,
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18-12-2018 2019-03-18Our Client is a (World Leader in Mission - critical information system for Defense, Security, Aerospace and Transportation) is currently looking for a ?customer & Logistic Support Officer ? willing to work under the following conditions: Terms and Conditions for the role :Location: Doha, QatarProject : SATCOMSector : Defense /Sub - Sector : Satellite TelecomType of Contract : 1 YearWorking Schedule : 5 days / 9.5 hours per weekMob Demob : Provided Leave Ticket : ProvidedResponsibilities : ? Responsible for the overall supply chain management.? You will organize and monitor the repair dispatch and repair activities of the components. ? As a customer support officer, you will act as a liaison, provide product/services information and resolve any emerging problems that our clients might face with accuracy and efficiency in close cooperation with the Account Manager based in Doha.? Your mission will be to ensure excellent service standards and maintain high customer satisfaction.Mission? Day-to-day operational support of the customer in Doha.? Follow-up of Repair activities with the customer in close cooperation with the account manager.? Build sustainable relationships of trust through open and interactive communication.? Follow communication procedures, guidelines and policies.? Handle complaints provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.? Coordination with the AOG team based in Paris and on duty 24/7.? Liaison with other departments such as: Component services, AOG and Logistics.? Utilize logistics IT to optimize procedures.? Controlling of return cycle for unserviceable Components from the operator to OEMS.? Liaise, optimize and coordinate full order cycle with OEM.? Monitoring of request fulfilment and return performance. ? Receive, Inspect products for defects and damages and place incoming items appropriately.? Process, package and ship orders accurately from the customer facility in Doha. For that task you may be required to use the customer IT shipment system as well as OEMS system. ? Plan and track the shipment of final products according to customer requirements.? The position will be based within customer?s premises in Doha.Judgment Criteria? Integrate and interact positively with stakeholder?s organization.? Quality of the Logistic Process flow and organization.? Quality of reporting.? Quality of communication.? customer oriented2018-12-18 23:38:39 |
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customer &LOGISTICS SUPPORT OFFICER - DOHA QATAR
INR7"YEARLY"
CUSTOMER &LOGISTICS SUPPORT OFFICER - DOHA QATARFull Time (5-10 Yrs )MPH CONSULTING SERVICES DMCC |
Doha
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20-12-2018 2019-03-20Our Client is a (World Leader in Mission - critical information system for Defense, Security, Aerospace and Transportation) is currently looking for a “customer & Logistic Support Officer ” willing to work under the following conditions: Terms and Conditions for the role :Location: Doha, QatarProject : SATCOMSector : Defense /Sub - Sector : Satellite TelecomType of Contract : 1 YearWorking Schedule : 5 days / 9.5 hours per weekMob Demob : Provided Leave Ticket : ProvidedResponsibilities : Responsible for the overall supply chain management. You will organize and monitor the repair dispatch and repair activities of the components. As a customer support officer, you will act as a liaison, provide product/services information and resolve any emerging problems that our clients might face with accuracy and efficiency in close cooperation with the Account Manager based in Doha. Your mission will be to ensure excellent service standards and maintain high customer satisfaction.Mission Day-to-day operational support of the customer in Doha. Follow-up of Repair activities with the customer in close cooperation with the account manager. Build sustainable relationships of trust through open and interactive communication. Follow communication procedures, guidelines and policies. Handle complaints provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution. Coordination with the AOG team based in Paris and on duty 24/7. Liaison with other departments such as: Component services, AOG and Logistics. Utilize logistics IT to optimize procedures. Controlling of return cycle for unserviceable Components from the operator to OEMS. Liaise, optimize and coordinate full order cycle with OEM. Monitoring of request fulfilment and return performance. Receive, Inspect products for defects and damages and place incoming items appropriately. Process, package and ship orders accurately from the customer facility in Doha. For that task you may be required to use the customer IT shipment system as well as OEMS system. Plan and track the shipment of final products according to customer requirements. The position will be based within customer’s premises in Doha.Judgment Criteria Integrate and interact positively with stakeholder’s organization. Quality of the Logistic Process flow and organization. Quality of reporting. Quality of communication. customer oriented2018-12-20 01:05:03 |
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