centre Manager
INR7"YEARLY"
Centre ManagerFull Time (3-6 Yrs )Koenig Solutions Ltd. |
Delhi
,
Not Mentioned
delhi
0delhi
Ncr
,
Not Mentioned
ncr
0ncr
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
Uae
Not Mentioned
uae
0uae
|
07-02-2019 2019-05-08*Handling overall centre operations in terms of Business, delivery & placements.*Responsible for meeting the revenue budget & profit of the centre.*Responsible for training and guiding the front office, delivery & Marketing team.2019-02-07 05:30:00 |
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Receptionist – Business centre
INR7"YEARLY"
Receptionist – Business CentreFull Time (Fresher )The Heart of Europe (THOE) |
Dubai
United Arab Emirates
United Arab Emirates
0dubai
|
07-02-2019 2019-05-08Reporting to: Business Center Manager
The Receptionist/PA is representing the company to clients and partners, therefore responsible for the company image and also ensures the smooth run of the office. The Receptionist/PA will provide administrative support and will be trusted with confidential material and be relied upon by Managers/HQ/CEO to ensure that everything they need is in place.
Responsibilities:
Our guests are our value and our business Customer Relations are always under priority if personnel or via phone conversations
Performs general administrative duties
May assist other administrative staff with overflow work including:
Word, Excell, Outlook, PowerPoint, Masterkey processing
Internet research tasks
Cleanliness of the Lobby area
Social coffee room and stock of the needs on a daily base
Supervise office drivers to ensure a perfect service
Responsible for patty cash
Taking care of P.O.Box, hotline and coordination with TNT, Post, etc.
Screening telephone calls, enquiries and requests to handle them when appropriate
Organizing and maintaining diaries and making appointments, report of missed calls, missed visits, etc.
Dealing with daily correspondence and writing letters, taking dictation and minutes of meetings, emails, faxes and post
Organizing and attending meetings and ensuring the Manager is well prepared for meetings
Producing documents, briefing papers, reports and presentations
Requirements
General Experience:
Good organization skills
Good verbal and written communication skills in English
Good attention to details
Possesses strong ability for multitasking
Demonstrates the ability to manage their time effectively
Be able to operate under pressure and meet deadlines
A strong personality who is open minded and loves to be in contact with clients from different cultures
Willing to learn and be leaded by the Business Center Manager
Able to work in a team
Willing to work under a reporting system
Education and Experience:
3-5 years in similar position
Good educational background2019-02-07 05:30:00 |
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Contact centre Manager
INR7"YEARLY"
Contact Centre ManagerFull Time (5-9 Yrs )Black & Grey |
Abu Dhabi
United Arab Emirates
United Arab Emirates
0abu dhabi
|
07-02-2019 2019-05-08The Contact centre Manager is responsible for the provision of reliable customer service in support of clients payer relations & Business development efforts.An ideal candidate will deploy sound strategies through offering unique personalized customer relationship to callers (such as Insurance Beneficiaries & VIP clients).Job Responsibilities:Design the Contact centre operational strategies by conducting needs assessments, performance reviews, capacity planning and cost/benefit analyses; he/she establishes productivity, quality, and customer-service standards for the Contact centre; Drawing on previous experience, he/ she will embrace best practices through ensuring customer service is timely and accurate; develop the quality of customer interaction, call script, voice response systems and take part in designing user interfaces.Set departmental goals (sound service level benchmarks) and monitor the quality of Contact centre agents and call handling. Track and deploy emerging positive trends in Contact centre operations within insurance industry; benchmarking state-of-the-art practices & our contractual commitments.Prepare annual budget and periodic Contact centre performance reports. Provide customer feedback to the appropriate internal teams as per the complaints management procedure. Recommend and advise if any cross-functional training is required to enhance clients? experience across the board. Identify the areas of improvement of customer service procedures and principles. Provide extensive training to subordinates of each team to ensure a proper customer service satisfaction. Recruiting, select, orient, train, assign, coach, counsel and discipline employees; administering scheduling systems; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; enforcing policies and procedures while ensuring the code of conduct and UAE labor law is strictly applied. Provide leadership by projecting a positive attitude and developing motivational strategies.Seek service suppliers; evaluate and implement upgrades, whenever required.Performs other duties and responsibilities.
Qualifications required:University degree in any discipline from a reputable university. 5+ years of Contact centre management experience gained within a busy client-centric and results-driven environment such as Contact centre of Banking or Insurance sectors. Capable of planning and implementing new technology projects. Excellent communication and interpersonal skills, preferably in Arabic and English.Customer-oriented with sound problem solving/decision-making abilities. Tactful and discrete while handling clients? confidential information.Develops and implements operational excellence techniques. Efficient and cost-conscious. Able to develop and motivate large employee base, specifically on managing pressure.2019-02-07 05:30:00 |
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training
INR7"YEARLY"
TrainingFull Time (1-2 Yrs )MANGROVE HOTELS |
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
|
07-02-2019 2019-05-08Liaise with managers and interviewing employees at all levels to identify and assess training and development needs.Deliver and oversee the training of individuals or groups of employees.Compile and present information.Design and assess training programmes.RequirementsAble to form good relationships.Effective organisational skills.Teamworking skills.Interpersonal skills.QualificationGraduate/Diploma with minimum 1 to 2 years of experience in the same role.2019-02-07 05:30:00 |
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Call centre Executive
INR7"YEARLY"
Call Centre ExecutiveFull Time (0-1 Yrs )Spanco Golden Key Solutions |
Qatar
Not Mentioned
qatar
0qatar
|
06-02-2019 2019-05-071. Answer inbound/outbound calls to take orders, answer inquiries and questions, handle complaints, troubleshoot technical problems and provide information.2. ONLY Bilingual Candidates3. Some experience in Money Exchange House, Insurance Sector or Social Media Marketing.4. Computer Literate5. Working Hours & Shift2019-02-06 05:30:00 |
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Data centre Manager
INR7"YEARLY"
Data Centre ManagerFull Time (8-10 Yrs )Landmark Gulf Group |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
|
06-02-2019 2019-05-07Build and operate IT infrastructure data centers following DC standards
Support execution of data center closure and optimization programs
Ensure adherence to processes and standards RPD, ISO 9001, ISO 2700 & ITIL
Facilitate regular reviews of industry standards and apply where applicable to DCs
Deliver cost effective proximity-based IT infrastructure support - Remote Hands and Data Center Physical Access2019-02-06 05:30:00 |
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Call centre Manager
INR7"YEARLY"
Call Centre ManagerFull Time (1-10 Yrs )Careem |
Jeddah
Saudi Arabia
Saudi Arabia
0jeddah
|
06-02-2019 2019-05-07Serves customers by planning and implementing call center strategies and operations, improving systems and processes and managing the team.
MAJOR RESPONSIBILITIES:
- Responsible for setting up and stabilizing the call center in Jeddah (KSA)
- Overall responsibility of providing amazing customer service through a team of customer service agents
- Managing the daily running of the call center, including sourcing equipment, dealing with vendors/suppliers, effective resource planning and implement central call center strategies and operations
- Setting and meeting performance targets with respect to service levels, efficiency and quality.
- Resolves all customer related issues with utmost professionalism and with the ideology of always winning the customer and resolving their issues
- Maintain and distribute up-to-date knowledge of companys products and services
- Organising staffing including shift patterns and the number of staff required to meet the demand at various times of the day
- Monitor random calls to improve quality, minimize errors and track performance
- Recruiting and building a team of great customer service agents. Shortlisting and interviewing candidates and liaising with HR where necessary.
- Reviewing performance of the team, identifying training needs and plan training sessionsRequirements- 3-5 years of call center experience with at least 2 years handling and leading a team of 10+ people.
- Has demonstrated customer focus and excellent customer service consistently in previous roles.
- Exceptional communication skills both in Arabic and English (written and spoken).
- Smart, hard working and someone who can think on his/her feet and can quickly turnaround a adverse situation
- A true leader, one who can inspire and motivate the team to deliver amazing customer service
- Knowledge and understanding of technical set-up of a call center and its functioning is highly desirable
- Understands a start-up culture and requirements2019-02-06 05:30:00 |
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Call centre Manager
INR7"YEARLY"
Call Centre ManagerFull Time (3-8 Yrs )Confidential Company |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
|
06-02-2019 2019-05-07Job Purpose : • To provide excellent customer care service by providing a prompt, efficient and courteous service to callers.Responsibilities :• Prepares and presents report during Managers Meeting on weekly and monthly basis• Handling the most complex customer complaints or enquiries• Being visible at all times to all call centre staff• Manage day to day operations ensuring weekly sales and objectives are met• Holds weekly staff meeting to improve performance and sales• Managing the daily running of the call centre team success• Monitoring random calls to improve quality, minimize errors and track operative performance• Analysing data against budget figures on a weekly and/or monthly basis• Prepares call centre performance reports by analysing Key Performance Indicator• Reviewing the performance of staff, identifying training needs and planning training sessions• Ensuring high quality and accuracy of work from call centre staff• Setting and meeting performance targets for efficiency, sales and quality• Ensures excellent customer service satisfaction• Reports to Area Manager2019-02-06 05:30:00 |
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Captain Assessment centre April
INR7"YEARLY"
Captain Assessment Centre AprilFull Time (1-10 Yrs )flydubai |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
Uae
Not Mentioned
uae
0uae
|
06-02-2019 2019-05-07Minimum Qualifications- Hold an ICAO ATPL certificate with a valid type rating .- Hold a 1st Class Medical certificate from ICAO.- Hold an English to ICAO level 4 or above.- Eligible for a UAE residency visa.- Excellent CRM skills- Demonstrated ability to lead a team- Show proven command ability and experience.- Must have an excellent knowledge of ATPL subjects- Demonstrate the ability to handle multiple tasks simultaneously.- Ability to perform to a very high standard when under stress.- Must have flow within the last 24 monthsFlying ExperienceType rated pilots must meet the below requirements- B737-300 to 900 (NG/EFIS) endorsed within the last 24 months.- At least 5,000 hours total flying time.- At least 1500 hours in command of multi-crew, multi-engine aircraft in excess of 10 tonnes operating weight- At least 1000 hours in command of B737-300 to 900 (NG/EFIS) type aircraft.Non-Type rated pilots must meet the below requirements- At least 5000 hours total flying time and minimum 1500 hours in command on a modern (EFIS), multi-crew, multi-engine jet aircraft over 55 tonnes operating weight (A318 or larger)OR- At least 6000 hours total flying time and minimum 1500 hours in command on a modern (EFIS), multi-crew, multi-engine jet aircraft over 50 tonnes operating weight (EMB 190/195 or similar)Education and Experience- University degree is preferable- High school diploma is essential- International aviation experience is preferable.Work EnvironmentWhile performing the duties of this job, the Captain will be operating in the cockpit environment for extended periods of time. They are required to have an airside pass and it is a requirement to have a good knowledge of the hazards the airside environment presents. He/she will also be operating the aircraft in temperatures as low as -40 degrees Celsius and as high as 50 degree Celsius and will be required to fly at anytime during a 24 hour period subject to GCAA flight time limitations. There are multiple hazards when operating aircraft and the employee will be required to take all steps necessary to mitigate those hazards as far as possible. The employee may be required to operate in environments and countries designated at war zones.2019-02-06 05:30:00 |
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Contact centre Executive
INR7"YEARLY"
Contact Centre ExecutiveFull Time (1-10 Yrs )Transguard Workforce Solutions |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
Uae
Not Mentioned
uae
0uae
|
06-02-2019 2019-05-07On behalf of a retail client, we are looking to hire Contact Center Agents to be based in Dubai.Providing first line of customer support via telephony customer engagement. Attend to queries & resolving issues whilst ensuring minimum TAT.Reporting directly to the team leader/supervisor/manager, agents are responsible to handle inbound and outbound calls in a timely manner follow communication scripts when handling different topicsIdentify customer needs/ issues provide solutions and/or route calls to appropriate resource if necessary.Provide customers with product and service information.Build sustainable relationships and engage customers by taking the extra mile in resolving inquiries and complaints in specific time frameKeep records of all conversation in CRMProvide high quality calls and continuous follow up that leads to complete customer satisfactionAnswer all customer queries which brings in value add towards to the retail experience to the customers.Complete call logs and produce call reportsWilling to work in shifts to support operationsEnsure First call resolution and customer repeat calls are minimalAdhere to the standard operating procedures and target KPIs.Candidate Characteristics:Proficient in using MS office suites (MS Word, Excel, power point)Proficient in using CRMProficient in using soft phonesComfortable in using headsetsAdopt call center work environmentWilling to work in shifts to support operations
REQUIREMENTS:
Language preferred is English, Arabic, Hindi and UrduSelf-Motivated, Patient, team work spiritExcellent verbal and written communication skillsStrong negotiation skillsBold and passionateFlexible and willing to fulfill work requirementsQuick learnerMinimum Experience:Minimum 2-5 years experience as a contact center agent for retail business.Minimum Qualifications/educationUniversity Graduate2019-02-06 05:30:00 |
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Contact centre Manager
INR7"YEARLY"
Contact Centre ManagerFull Time (Fresher )Axiom Telecom |
Jeddah
Saudi Arabia
Saudi Arabia
0jeddah
|
05-02-2019 2019-05-06Role : Managing the out-sourced contact centre operations in terms of process implementation, staff training, handling of customer complaints or enquiries, feedback survey, staffing and performance management
Recording statistics, user rates and the performance levels of the centre, and preparing reports, Forecasting and analyzing data against budget figures on a weekly and/or monthly basis and Analyzing KPI performance statistics and making decisions on the basis of these statistics
Align and deliver on Business outcomes to the overall business objective, also to initiate proactive steps on loss control and efficiency improvement plans.
Work collaboratively with key stakeholders such as HR, IT, Legal and finance to manage and deliver contractual obligations of both the partner and the company
To manage the delivery of excellent service levels through commercial outsourced partnership and to lead cultural, technical and business change effectively across the contact centre operations
Bring on-going external contact centre and outsourcing perspective and knowledge of latest technologies to introduce innovative systems, processes & solutions aimed to improve customer satisfaction & operational excellence
Identify and fulfil all legal requirements required by the Legal Department and statutory local bodies.
Tracking the KPI and SLAs performance of the outsourced Contact centre & other support functions and ensuring continual improvement in operational performance & Quality of service delivery
Set-up the Call centre (Business plan, Recruitment plan, Location, Infrastructure and Technology) & Planning and developing staff recruitment, and liaising with HR staff
Ensure effective communication between all parties concerned in order to enable smooth functioning of the operations and faster time to market.
To plan & coordinate work scheduled which will ensure that alternative strategies are in place to achieve business performance objective. i.e. 90 Days plan
Requirements : Education:
- Bachelors degree in Management or equivalent discipline
Experience:
- 8 years experience in Call centres.
- 3 Years working in Managerial Position.
Essential Skills:
- Knowledge in running Call Center applications
- Strong English/Arabic communication and writing
- Knowledge of techniques for planning, monitoring and controlling projects
- Experience of dealing with major IT providers in delivering major infrastructure projects and solutions.
- Demonstrably delivered in a project environment.
- Team management skills.
- Knowledge in running MS application such as Project , Excel and Visio.
- Excellent communication skills and interpersonal skills when dealing with highly complex and sensitive information to a wide range of stakeholders across organizational boundaries
Desirable Skills:
- Well Known Call Center Certificates
- Diversified experience in Quality assurance and marketing2019-02-05 05:30:00 |
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Vehicle Testing centre Supervisor
INR7"YEARLY"
Vehicle Testing centre SupervisorFull Time (1-2 Yrs )Al Habtoor Motors Co. LLC |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
|
05-02-2019 2019-05-06To supervise & monitor vehicle testing process & ableto perform certain tests & lead the team of vehicle inspectors.
Ensure all Safety inspections carried out are in accordance with RTA parameter.
To ensure detail of vehicle tallies with the vehicle registration card and plate number.
Meet & greet the RTA inspectors who periodically visit the centre.
Generate a monthly report for per lane wise test carried out at the location.
Conduct regular meetings with productive staff& share the latest information & circular provided by RTA .2019-02-05 05:30:00 |
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Data centre Operator
INR7"YEARLY"
Data Centre OperatorFull Time (0-3 Yrs )IT People LLC |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
Uae
Not Mentioned
uae
0uae
|
04-02-2019 2019-05-05We have an immediate opening with our client for Datacenter Operator Skill : Datacenter EngineerShould have worked in Bank.Exp: 3+Yr Mode of Placement : Contract to Hire Contract: 1 Year Ext.2019-02-04 05:30:00 |
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Call centre Instructor/Consultant
INR7"YEARLY"
Call Centre Instructor/ConsultantFull Time (0-2 Yrs )INSIGHTS |
Dubai
United Arab Emirates
United Arab Emirates
0dubai
|
03-02-2019 2019-05-04Job Details
Deliver the world-class range of INSIGHTS soft skills training programs for agents, team leaders and managers ( in Arabic and English)- Provide monitoring and coaching services based on INSIGHTS’ unique Quality Assurance methodologies and techniques.- Assist in INSIGHTS’ Strategic Consultancy assignments .- Consult with clients to define business requirements, conduct studies to obtain data, and analyze such input to advise on optimum development solutions.- Develop client relationships- Research and deliver regional Conference papers- Miscellaneous duties related to training and development
Skills
Good understanding of the call centre environment.Certified teaching and communications skills.Successful track record.Positive, can-do attitude; self-motivated.Eagerness to learn and develop.Work ethic characterised by quality, excellence and trustworthiness..Demonstrable presentation, negotiation, team building, motivational and leadership skills.Excellent analytical, problem solving, project management and report writing skills.2019-02-03 05:30:00 |
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training centre Manager
INR7"YEARLY"
Training Centre ManagerFull Time (1-10 Yrs )Transguard Workforce Solutions |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
Uae
Not Mentioned
uae
0uae
|
01-02-2019 2019-05-02Manage and responsible for the training centre and maintain high standard for the training facility as a benchmark within the group
Manage enrolments for all trainings within the hub
ensuring trainings arent over booked,
advise if enrolments are low within the agreed time frame
maintain an accurate record of training enrolments
Book the training facilities within the training centre and according to the training requirements
Support in organizing training activities outside of the training centre within UAE.
Coach and support all markets within the hub on competence development
Administration support for all training held in Dubai with enrollments, visas, hotel bookings, transportation and catering
Keep active control of necessary timing and reminders for participants (enrolments, cancellation, set up preparation, visas etc.) for all trainings held within the hub
Set the training plan for the hub and coordinate and follow up on all training related activities held within the hub
Support with the right set up for all trainings held in Dubai (layout of the room, projector, flip charts, evaluations, certificates)
Arrange tools, components and machines for trainings heldi
Maintain the tools and components and keep the inventory up to date
Negotiate with suppliers for better agreements & assessment of services (hotels, transport company, catering etc.)
Monitor, follow up and report several indicators such as course evaluation results and utilization of the training centre
Monitor, follow up and report expenses (general, no show, allocation of cost per market)
Own and maintain the budget for the training centre and monitor all training related expenses
General administration support to non-resident trainers preparations and execution of the training
Support projects such as aftersales competition events
Support all additional requirements and requests from the non-resident trainer/presenter during the training/meeting
Publish and maintain training calendar in the system
Keep the system up to date with the status of the trainings
Secure enrolments, attendance and training history
Coach and support dealers in using the tool within their respective market2019-02-01 05:30:00 |
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envision Trainer
INR7"YEARLY"
Envision TrainerFull Time (1-10 Yrs )Hyatt |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
Uae
Not Mentioned
uae
0uae
|
01-02-2019 2019-05-02Qualifications: * High degree of personal and professional savvy and experience which instills confidence among all internal and external audiences* Good corporate role model, proactive, fair and approachable* Equips and motivates employees to achieve predetermined goals, installing and maintaining appropriate programs* Excellent communication skills, equally comfortable in various cultures within the division, able to develop close communications and relationships with all India properties, and other countries as needed* Comprehensive knowledge of Hyatt corporate strategy, policies and procedures, standards of operation, philosophies, initiatives, systems, business needs, financial reporting and productivity requirements* Translates business needs into what needs to get done; ensures that all work is completed effectively; monitors the progress of work against schedules and budgets; maintains high performance standard; works effectively by using a highly collaborative style; ability to work unsupervised* Ability to travel a considerable amount* Minimum 5 years of Sales / Events experience* Complete understanding of hotel operationsPrimary Location: AE-DU-Dubai Organization: Southwest Asia Regional Office Job Level: Full-time Job: Administrative Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.2019-02-01 05:30:00 |
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Project Manager training centre and UAE portfolio
INR7"YEARLY"
Project Manager Training Centre and UAE portfolioFull Time (5-10 Yrs )ALSTOM |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
|
30-01-2019 2019-04-30Purpose of the Job:
In this position the Project Manager will have mainly 2 responsibilities:
Leads a portfolio of small and medium size projects in UAE and in the region
Manages NMS regional Technical, Integration & Test and training centre
Measurement:
Reliability of the portfolio, GM and OWC previsions; On-time and regular consistency between forecasts and delivery with consistent and self-explanatory R&O analysis and bridges.
CER coverage % and NPS, customer satisfaction and global business growth
Consistency between activities, workload
KPIs met as per target
Responsibilities :
In this position the Project Manager will have mainly 2 responsibilities:
Leads a portfolio of small and medium size projects in UAE and in the region.
He is responsible of:
Reaching and improving project objectives: sales and sales forecast, on timely delivery, gross margin, cash collection, customer satisfaction
Coordinating with Technical teams on-shore and off-shore to allocate resources, manage risks and clarify technical issues
Enforcing Contract management processes and deploy best practices
Facilitating and developing the business by improving customer intimacy, giving updates on the local market intelligence and coordinating with Tender and commercial services during tendering stages
2.Manages NMS regional Technical, Integration & Test and training centre. He is responsible of:
Managing the Financial structure: CAPEX, OPEX, budget, rates and costs
Managing the schedule and the organizations of different sessions of trainings, integrations and tests.
Facilitating and developing the business related to this control centre
Position in the Organisation
Network & Links:
Manage a team in a Project Matrix organization
10 to 20 People to coordinate
Reports to the Operations Director UAE2019-01-30 05:30:00 |
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centre HEAD (training INSTITUTE)
INR7"YEARLY"
CENTRE HEAD (TRAINING INSTITUTE)Full Time (7-10 Yrs )MNR Talent and Skills Development Institute, Dubai |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
|
30-01-2019 2019-04-30:Applicant should have managed independently a large and comprehensive training Institute in UAE, with multiple activities / programs approved by KHDA or Ministry of Education, as applicable. The Applicant should be capable to manage the entire Institute, faculty, staff, marketing operations, financial activities and handling Government Departments like KHDA, MOE, Dubai Economic Department, Immigration, Labour etc. independently. The Applicant should have good communication and marketing skills.The Applicant should also be conversant with program design, participant needs, financial costing of the program and should have excellent corporate relationships in UAE.The Applicant should be able to successfully manage the training Institute as a Profit centre and generate sufficient revenues to meet the expenses and promote the growth of the Institute in terms of number of programs, number of participants, international collaborations and expansion of branches in other Emirates.The centre Head will be fully responsible and accountable for the successful operations for the entire Institute and will be reporting to the Chairman of the Group.2019-01-30 05:30:00 |
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Sales & Management training Manager - Regional training centre
INR7"YEARLY"
Sales & Management Training Manager - Regional Training CentreFull Time (Fresher )Mercedes Benz |
Dubai
,
United Arab Emirates
United Arab Emirates
0dubai
United Arab Emirates
Not Mentioned
united arab emirates
0united arab emirates
|
29-01-2019 2019-04-29TasksLead the Sales & Management training TeamOne full time internal sales trainerFour part time external management trainersManage recruitment, selection, goal agreement, IDP & appraisal Coordinate all DMEL Management & Sales training (PC & CV) to offer best quality training for least possible cost to the GDsResponsible for all Management & Sales training delivery vs. global requirements and service agreements with GDsRepresent Daimler Middle East & Levant at all Management & Sales training workshops/conferences at Global training in StuttgartReach agreements with Senior Management at the GDs on training Service AgreementsDevelop, organise and deliver the Management & Sales training PlanBrief/manage/coordinate external suppliers as appropriateSell training spots to ensure min pax. per training courseEnsure basic literature / classroom / equipment / feedback requirements are met in every Management & Sales training courseCo-ordinate with training administration regarding the announcement of the training/invitation of participants/assets/vehicles required Responsible for Management & Sales training Needs Analysis and Business Impact analysis in all markets & Content AdaptationDevelop & run yearly TNA & adjust training plan accordinglyDevelop & run Business Impact analysis & amend courses/methodsDevelop concepts for Management & Sales according to GD needsCoordinate Management & Sales content adaptation and translationAnalyse training feedback and implement/document correction measuresEnsure completion of pre/post-tests, with evaluation of results & feedback% of time spent on running in house & mobile training & TtTOrganise and conduct specialised in-house/mobile/TtT training at Daimler Middle East and Levant training centre or GD locations on Mercedes-Benz Management & Sales topics (as required). Main Focus Management & Passenger Car but also supporting Commercial VehiclesShare Best Practice training techniques/methods to the entire DMEL training team and offer internal coaching to the trainer team AttributesPassionRespectIntegrityDisciplineAnalytical skillsGood organizational skillsDedicationCommitment Knowledge/Skill/ExperienceHigh Level of Automotive training ExperienceHigh Level of Mercedes-Benz Management & Sales ExperienceLeadership skillsTeam work orientationExcellent organizational abilityExcellent presentation & communication skillsCurrent passport holder without travel restrictionsValid driving licenseEnglish is a must (Arabic considered a plus) QualificationDaimler Certified TrainerMin 5 years in Automotive trainingMin 5 year Mercedes-Benz Experience Start dateJanuary2019-01-29 05:30:00 |
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Fitness centre Manager
INR7"YEARLY"
Fitness Centre ManagerFull Time (4-9 Yrs )Confidential Company |
Doha
,
Qatar
Qatar
0doha
Qatar
Not Mentioned
qatar
0qatar
|
28-01-2019 2019-04-28We are looking for Fitness centre Manager for Qatar.Requirement :?Must be fit with great personality.?With excellent knowledge of Aerobics training and other Fitness skills.?Must understand that delivering fitness training or coaching at CenFit - often a good way of maintaining contact with customers.?Understands Membership Fitness centre’s business.?Must have the ability to designing and promoting activities to meet customer demand and generate revenue.?Understands advertising and promoting the Fitness centre to increase usage.?Be willing to carry on market research.?Must be able to create high levels of customer care, often with a particular focus on avoiding loss of existing users, but increasing quality Members.?Must understand health and safety procedures.?Must understand local culture and the sensitivity of this knowledge.?Must be able to handle complaints and incidents, e.g. accidents or emergencies.?Must have first aid training and up to date;?Be able to prepare budgets and generating income;2019-01-28 05:30:00 |
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