Night Manager Arabic Speaker 
INR7"YEARLY"
Night Manager Arabic SpeakerFull Time (1-10 Yrs )AccorHotels |
Manama
Bahrain
Bahrain
0manama
|
12-12-2018 2019-03-12Key tasks- Welcomes guests who arrive late and takes care of them until their departure- Contributes to guest satisfaction by providing a high standard of service in line with norms and procedures- Is responsible for the hotel once the daytime managers are off duty- Helps the department meet its quantitative and qualitative targets- Ensures the safety of property and people - Represents the General Manager and the Front Office Manager throughout night operations and decide and act on his/their behalf- To Ensure That Breakfast and meeting rooms functions are as per requirements- Fully responsible of the Hotel Safety and Security During The Night- To Ensure Proper Closing and opening for all outlets- Ensure smooth operation in the night Shift and all department are available at all the time .- Provides a warm and personalised welcome to guests- Anticipates guests needs and takes them into consideration- Handles any guest complaints and/or remarks- Conveys the hotel image- Takes care of the arrival and departure processes for guests, ensuring they take as little time as possible- Informs guests about the formalities, any special conditions relating to their stay and the services available- Handles phone calls and manages the reservation schedule- Follows up any customer requests (wake-up calls, taxi, breakfast room service etc)- Writes a report on activities and incidents that occur during the night- Ensures that guest documentation at reception and in the lobby is available and up-to-date- Ensures that all reservations which have a routing instruction in Opera have the requested back up documentation- Ensures the rooms bucket reflects the actual status of the hotel (room moves & early departures)- Ensures that registration cards of the reservations checked in on the shift are completed properly with all the required information and signed by the guest- To run the Opera Night Audit procedure, including but not limited to the following:* Close Day, Findex, PM checking, printing the morning reports for all related departments.
REQUIREMENTS:
Skills- Level of Education Others Areas of study Hospitality Management Professional experiences 3 to 5 years- Languages essential Arabic, EnglishEssential and optional requirements- Excel - Word - TARS - Opra2018-12-12 22:27:25 |
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Front Office Shift Leader - Arabic Speaker
INR7"YEARLY"
Front Office Shift Leader - Arabic SpeakerFull Time (1-10 Yrs )AccorHotels |
Manama
Bahrain
Bahrain
0manama
|
12-12-2018 2019-03-12Key tasks- Ensures guests have a smooth running stay at the hotel- Organises the customer welcome and care provided by his/her team- Supervises the work of the receptionists on his/her team- Helps meet the departments quantitative and qualitative targets- Implements brand and Group projects and identity features such as A Club- Assist with the smooth and efficient operation of the Front Office Department and all related Guest Services, achieving maximum sales and guest satisfaction- Adhere to the standard of service required by the hotel in accordance with Mercure Grand Hotel Seef policies, procedures and objectives- Act as the first and last point of contact to our guests, assisting them with any related query- Be accountable and responsible for their respective shift ensuring that all tasks assigned to them are completed- Develops high quality relationships with guests, from the moment they arrive and throughout their stay, in order to foster loyalty- Takes into account and anticipates guests needs- Handles any guest complaints that cannot be settled directly by team members and provides a rapid solution- To meet & greet & farewell the guests in a friendly & professional manner- Be aware of and prepare for Group arrivals on the day- Follow up on room discrepancies and communicate to HSK about them- Review the activities of the team members on their shift (eg. Reservations checked in, profile completion, City Ledger back up attachments- Act as a role model for other team members at all times- Maintain a positive can do attitude at all times towards both internal & external customers- Fully aware of ACCOR and Mercure programs- Fully aware of the ACOR values- Should perform other duties assigned by superior(s).
REQUIREMENTS:
Skills- Level of Education Others Areas of study Hospitality Management Professional experiences 3 to 5 years- Languages essential Arabic, EnglishEssential and optional requirements- Excel - Word - TARS - Opra2018-12-12 22:27:25 |
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Sales Manager
INR7"YEARLY"
Sales ManagerFull Time (1-10 Yrs )AccorHotels |
Manama
Bahrain
Bahrain
0manama
|
12-12-2018 2019-03-12Sales Manager ( Saudi Arabia experiences is required )Key tasks-Under the general guidance and supervision of the Director of Sales and Marketing and the Director, and within the limits of established ACCOR polices, procedures, Sales Executive enhances all aspects given to him or her of Sales operations-Interacts with various categories outside and inside the local community including but not limited to travel industry representatives, major companies, governmental establishments, competitors, media departments, event organizers etc-Cooperates, coordinates and communicates with All Sales & Marketing team and other departments
REQUIREMENTS:
Skills-Level of Education Bachelor / Licence Areas of study Sales Professional experiences 3 to 5 years Languages essential English, ArabicEssential and optional requirements-Guest oriented and service minded-Good listening and analytical skills, attentive-Self-confidence-Dynamic-Confident speaking skills-Ability to work well under pressure-Good team player-Excel -Power Point -Word -Opra2018-12-12 22:27:25 |
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Sales Executive
INR7"YEARLY"
Sales ExecutiveFull Time (1-10 Yrs )AccorHotels |
Manama
Bahrain
Bahrain
0manama
|
12-12-2018 2019-03-12Key tasks-Reports directly to the Director of Sales & Marketing-Prospecting new accounts for Mercure Grand Hotel SEEF Bahrain and follow the sales process through to convert into producing accounts.-Ensure that all accounts are properly updated in Opera. Maintain up-to-date activity and rate information for each account.-Action any group and event enquiry and ensure accurate hand over for follow up to Inspired-Meeting team.-To support: Sales Co-coordinator in carrying out his / her roles effectively (i.e. by ensuring there are enough sales kits available for the week)-Communicating client requirements in a timely and accurate manner to all internal departments as required, ensuring delivery of superior guest service.-Ensure accurate follow up and communication both internally to reservations and accounting departments, and confirmation to client.-Rates sheets must be accurate at all times. Communicate any obstacles to completing action plans to ADOS/DOSM.-To arrange and manage familiarization / educational trips in line with business needs.-Respond within 24 hours to any Group/banqueting requests, checking space/rates in Opera and communicating to Inspired Meeting Manager for further follow up.-Fully aware of ACCOR and Mercure programs-Fully aware of the ACOR values-Should perform other duties assigned by superior(s).-Commercial / Sales-Provides answers that are adapted to customers needs, taking the accommodation possibilities into account-Rapidly identifies the new customer and modifies the sales pitch accordingly-Informs customers about the services on offer at the hotel and encourages use-Is familiar with the local area around the hotel, including the competition-Suggests other Mercure or Accor hotels to customers if the hotel is full-Management and administration-Helps optimise occupancy and average room rates-Respects and applies the hotel and brands pricing policies-Implements the Revenue Management policy
REQUIREMENTS:
Skills- Level of Education Bachelor / Licence Areas of study Sales Professional experiences 3 to 5 years Languages essential English Optional languages ArabicEssential and optional requirementsEducation / Professional experience- Diploma or degree in hospitality, or sales- Preferably has 1 or 2 years experience in a customer service or telephone contact position- Accessible to beginners, with on-the-job training- Knowledge of reservation and distribution tools- Knowledge of the hospitality sector- Computer literate: desktop applications and internet- Fluent in the national language, good working knowledge of English- A third language would be a plusSkills / Qualities- Guest oriented and service minded- Good listening and analytical skills, attentive- Commercial know-how- Diplomacy and self control- Self-confidence- Dynamic- Confident speaking skills- Excellent telephone manner- Ability to work well under pressure- Good team player- Excel - Power Point - Word - Opra2018-12-12 22:27:25 |
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Front Office Receptionist - Arabic Speaker
INR7"YEARLY"
Front Office Receptionist - Arabic SpeakerFull Time (1-10 Yrs )AccorHotels |
Manama
Bahrain
Bahrain
0manama
|
11-12-2018 2019-03-11Essential and optional requirements- Carries out all operations concerning guest arrival and departure in compliance with internal procedures- Informs guests about the formalities, any special conditions relating to their stay and the services available- Applies the procedures of internal audit- Passes on information as necessary to other departments (floor staff, technical etc) and to other members of the front desk team- Ensures that all guest documentation is up-to-date and available- Maintain a professional telephone manner at all times, according to hotel standards- Handle reservation after 18:00hrs- Prepare and process Group check in- Be fully aware about all room categories, room rates, packages & promotions- Excel - Word - Micros - Opra Key tasks- Welcomes guests as soon as they arrive with due care and attention- Helps encourage customer loyalty by developing friendly, personalised relationships- Anticipates guests needs and takes them into consideration- Handles any guest complaints and/or remarks; provides a response as soon as possible- Conveys the hotel image- Helps bring certain brand concepts to life on a day-to-day basis (all the keys to the city, A/Club, etc)- Respects the reservation commitments in full (basic vision or reservision ... depending on the country)- Ensure that Front Office Management is kept informed of problems & opportunities- Investigate and follow up guest complains with the help of the Reception Supervisor and/or AFOM- Be able to promote A-Club to regular guests and enroll new members - Be passionate about providing excellent customer services and interact with all guest on a warm, friendly & professional manner and take ownership for the issues encountered and resolve them to the guests satisfaction
REQUIREMENTS:
Skills- Level of Education Bachelor / Licence Areas of study Hospitality Professional experiences 1 to 2 years Languages essential English, Arabic2018-12-11 23:56:03 |
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Security Manager
INR7"YEARLY"
Security ManagerFull Time (1-10 Yrs )AccorHotels |
Manama
Bahrain
Bahrain
0manama
|
11-12-2018 2019-03-11Essential and optional requirements- Excel - Power Point - Word Key tasksOverview of duties- To look after the safety and well being of all guests and colleagues making sure they cause no harm to themselves and others due to unsafe conditions or unsafe acts.- To train all officers on all aspects of security and safety with full responsibility of Emergency Response Plans.Main responsibilities- Run all security shifts professionally and responsibly.- Directs and co-ordinates the activities of all security personnel.- Ensures the all hotel area and property are adequately secured at all the times.- Coordinates with outside police agencies in the investigation and handling of crimes, accidents, etc, involving the hotel, its employees, or guests.- Prepares daily incident reports, requisitions, and other office memos.- Ensures that all allegations of the crimes and other incidents are investigated and recorded.- Prepares annual security goals.- Organize the tasks for security officers ad supervisor.- Know thoroughly all Emergency Response Plans and Immediate Actions.- Train; further educate all Security Officers under your direct responsibility Install Mercure policies, procedures, Code of Ethics on all Security Officers.- Attend all training requested by the Management.- Liases with department heads to ensure hotel staff are adhering to established security procedures.- Establishes comprehensive key control.- To follow and adhere to all systems and procedures as lay down by the chief security.- To ensure that all security staff are aware of their standards of performance as per the welcome charter.- To conduct regular training within the department.- To ensure high standards of personal hygiene is maintained within the department.- To ensure that hotel grooming standards are maintained at all the times.- To ensure all security staff follows that house rules.- To be aware of all emergency procedures.- To ensure that all hazards are reported.- To promote team work within the department & ensure equality at workplace is maintained without sexual discrimination and harassment.- To strictly adhere to the hotels policy on confidentiality and ethic.- To perform all other tasks as requested by the management.- Check all the security emergency equipments.- Controls Employees behaviour.- Monitoring of CCTV images, checking equipments for continuous recording.- Responding to fire and bomb threats and take appropriate action in accordance with hotel emergency and security procedures.- Attend to all accidents and give assistance as necessary.- Check and follow up gate passes.- Maintain accurate working record for all agency workers.- Attend to all hotel guests giving assistance or directions as required.- Watch for! Tools/equipments that is defective, unsafe and wrong for the job.- Understand the laws, government regulation, and policies of the hotel and ensure that all duties are carried out with regard to the safety of guests, colleagues, visitors and contractors on the hotel property in responsible way.- Carry out other duties as required by the Chief Security and management.- Fully aware of ACCOR and Mercure programs- Fully aware of the ACOR values- Should perform other duties assigned by superior(s).
REQUIREMENTS:
Skills- Level of Education Others Areas of study Other Professional experiences 3 to 5 years Languages essential English Optional languages Arabic2018-12-11 23:56:03 |
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Guest Relations Officer
INR7"YEARLY"
Guest Relations OfficerFull Time (1-10 Yrs )AccorHotels |
Manama
Bahrain
Bahrain
0manama
|
08-12-2018 2019-03-08Key tasks-Maintain personal contact with customers when and wherever possible.-To welcome and familiarize with accommodation, assist in ushering guests during registration, and check out procedure in a friendly and professional manner. Provide all guests with a high level of friendly, courteous, personalized and efficient service.-To provide telecommunication services that are efficient and courteous.-Relay calls effectively and quickly to the relevant parties and where necessary, transmitting accurate messages.-Beware of any VIPs, long-stay and return guests staying in the hotel and raising the necessary amenities that of.-Checking VIP rooms before guest arrival in ensuring that room is in perfect condition and that all necessary VIP amenities have been placed in room-Be alert to anticipate guests needs and desires.-Handle all guest complaints tactfully and pass on to the GSO or Duty Manger immediately for follow- up in situations that require added attention.-Preparation, replenishment and service of welcome drinks, dates and cold towels upon guest arrival to lobby area.-Ensure that tidiness, upkeep and mice en scene of the lobby area in line with the hotels aesthetics.-Crowd control with within the reception area in ensuring all guests are attended to in order of sequence.-Be well informed of local tourist information.-Be able to anticipate guest needs.-Help promote and sell the hotels facilities at every opportunity.-Maintain a good product knowledge.-Carry out the daily duties outlined in work schedule efficiently and accurately.-Attend all department meetings as required.-Ensures that all systems are updated accurately and that records and filing are complete and sound in all areas of the Front Office.-Ensures that whichever section he / she is assigned to, he / she is an independent and knowledgeable worker and fulfills all expectations according to hotel policies and procedures as well as for full customer satisfaction.-Ensures that all relevant parties within the hotel are provided with the full and correct information at all times.-Provide other departments with the information they require to ensure the hotels smooth operation e.g. accommodation extensions (if clearance is clarified), early departures and arrivals for Housekeeping etc.-Keep an accurate log of all unusual incidents, problems and items for follow up by next shift.
REQUIREMENTS:
Skills-Level of Education Vocational education Areas of study Hospitality Professional experiences 3 to 5 years Languages essential Russian, English-Essential and optional requirements-Fluent in Russian & English Language-Excel -Power Point -Word -Micros -Opra2018-12-08 18:02:27 |
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Hostess
INR7"YEARLY"
HostessFull Time (1-10 Yrs )AccorHotels |
Manama
Bahrain
Bahrain
0manama
|
29-11-2018 2019-02-27Key tasksOverview of Duties / Main Responsibilities- Provide quality service to guests by ensuring prompt and courteous service following procedures and which exceeds the minimum standards.- Provide guest F & B services in a sequenced manner.- Prepare mis-en-place for the following shift, set up for the subsequent shift.- Approach and interact with guests with confidence and ease.- Communicate effectively with customers, co-workers and supervisors.- Maintain a consistently high level of guest service.- Extensive knowledge of all menus and upselling items at every instance.- Adhere to all detailed cleaning and ensuring all work flows are functional at all times.- Follow set up, service and breakdown of functions procedure.- Coordinate with kitchen and bar.- Be flexible and willing to work split shifts.- Adaptable to assist in the manning of other outlets.- Perform miscellaneous job-related duties as assigned.
REQUIREMENTS:
Skills- Level of Education Vocational education Areas of study Hospitality Professional experiences 3 to 5 years Languages essential English Optional languages Arabic, Russian (Working level)Essential and optional requirements- Fluent in operation of MICROS.- Fluent in English and conversational Arabic- Ability to work on split shifts- At least 3 years experience in the same capacity preferably in 4* or 5* Hotels.- Micros2018-11-29 23:30:23 |
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IT Coordinator
INR7"YEARLY"
IT CoordinatorFull Time (1-10 Yrs )AccorHotels |
Manama
Bahrain
Bahrain
0manama
|
29-11-2018 2019-02-27Key tasksOverview of Duties / Main Responsibilities- Provide and support the data processing function of the Hotel.- Maintain the Hotels data processing network system, personal computer software as well as training the associates on proper equipment handling and computer operations.- Work closely with department heads and users.- Establish an effective procedure that will limit access to those areas that house data processing equipment and to maintain the best physical protection over those same areas.- Keep an off-site back ups at the bank and ensure that they are updated.- Obtain a thorough knowledge of the hotels main systems, P.M.S., P.O.S. and telecommunication.In-charge of all Data Processing equipment in the Hotel. This will include but no limited to-Personal Computers-Mini-Computers-File Server-Micros POS-Telephone systems-Hotel Inventory Control System-Information Systems-Electronic Door Lock Systems-Word Processing and Database Systems-Interactive TV Systems-Responsible for initiating Data Processing Projects:* Installation of new data processing equipment* Adding a new system to an existing data processing system* Installing revised versions of existing software programs* Adding new applications on existing data processing equipment* Interfacing existing data processing system to each other-Responsible for the effective installation and operation of hotel data processing equipment involving the following:-The development of a well-through out and detailed installation plan-Monitoring progress being made against the plan-Effectively testing system loopholes and bringing it to the attention of the Management-Responsible for the effective and efficient day to day utilization of data processing equipment and/or systems. The IT coordinator will ensure that:-Trouble logs and utilization records are prepared-On-going training is continually provided and that all personnel are fully knowledgeable in utilizing the equipment and/or system-Reliable back-up of hotel data and maintained and properly secured-Contingency plans are review to ensure on-going operations in the event of equipment and/or failure-Operational Manuals are developed and maintained on a current basis and used regularly by the operating staff-Ensure virus protection for servers and workstation at all times and examine the entire system for the presence if virus or similar irregularities-Ensure equipment is cleaned in accordance with maintenance schedule and keep logbook for the same-Ensure preventive maintenance is carried out at the prescribed intervals- Ensure a proper stock and supply of data processing consumables (stationary, ribbons, etc).- Maintain up to date cable diagram.- Maintain inventories on bi-annual basis on all computer equipment installed and provide written report.- Maintain a proper filing system and adhere to the record retention.- Ensure that confidential records and other confidential information are properly safeguarded and are not removed from the office.- Performs related duties as assigned.
REQUIREMENTS:
Skills-Level of Education Vocational education Areas of study IT & Telecommunications Professional experiences 3 to 5 years Languages essential English Optional languages ArabicEssential and optional requirements- University graduate or equivalent diploma in Information Technology / Computer Science- At least 3 years experience in the same capacity preferably in 4* or 5* Hotels- Excel - Micros - MULTIMICRO - Opra2018-11-29 23:28:30 |
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Asst Front Office Manager
INR7"YEARLY"
Asst Front Office ManagerFull Time (1-10 Yrs )AccorHotels |
Manama
Bahrain
Bahrain
0manama
|
29-11-2018 2019-02-27Key tasks- Reports to the Operations Manager in charge of Rooms- Responsible for the organisation and the quality of services delivered to the customers for the Front Office department.- Maintain good public relation with guests and customers.- Ensure close co-operation with other departments.- Liaise with reservation, with all immigration issues (Visas).- Receive and deal with verbal complaints.- Monitor their performance on a constant basis ensuring all procedures are carried out correctly.- Ensure guests are attended quickly and any complaints handled tactfully and diplomatically.- Ensure that the Front Office team welcomes the customer properly.- Ensure that there is a good working environment for all associates.- Ensure that there is compliance to all work legislation in the department.- Develop a spirit of application, service and creativity in the team.- Be aware of room status and also the competitors status.- Assist all Front Desk activities when needed.- Attend VIPs arrival, if any.- Optimise the occupancy rate and average room rate.- Check discrepancy report and action accordingly.- Check the management of "no-show".- Ensure the achievement of the highest occupancy in the Hotel at the best rate, as per hotel target budget.- Deal with overbooking and ensuring the best revenue for the hotel and guest satisfaction.- Assist in all Front of the House tasks.- Solving difficult guest situation.- Handle inquiries concerning room reservations, complaints etc.- Optimise average room occupancy and average room rate.- Inspect rooms to ensure standards and quality.- Perform miscellaneous job-related duties as assigned.- Pay special attention to proper upkeep of the hotel, especially of the front desk, hallways, the lobby.
REQUIREMENTS:
Skills- Level of Education Bachelor / Licence Areas of study Hospitality Management Professional experiences 3 to 5 years Languages essential English Optional languages ArabicEssential and optional requirements- Aware about local requirements (follow up and responsible for local and Police requirements).- Do and ensure that the police report is done (Intranet).- Responsible for the Front Office, Cashiering, the guest information team.- Ensure that the standards of the Brand and all associated procedures are applied on a day-to-day basis.- Define the organization of work to be performed by the team, and supervise, coordinate and plan daily activities of personnel.- Ensure that all entries in the logbook are read and followed up if necessary.- Ensure that there are ample stocks of all items needed and initiate requisition for supplies running low.- Prepare and check the work schedules.- Brief front-office team on events, promotions etc.- Make sure that an ACCOR and Brand policies are respected.- Train, schedule and supervise Front Office team in all aspects of their jobs.- Organise department related activities.- Maintain and improve quality service in Front office.- Control the follow up of all procedures.- Listen to the team needs and help them out.- Conduct meetings with junior associates.- Report daily to the Operations Manager./Deputy Manager- Motivate the team.- Attend departmental meetings and training programs.- Check credit limit report and follow up accordingly.- Co-ordinate all walkover within the properties.- Check if all special rates have the appropriate authorization by competent person.- Participate in daily and weekly meeting / briefing.- Be flexible to replace the colleagues in another department or in the other Accor Hotel Properties.- Monitor and report performance of the team to Deputy Manager / ic RDV, with regards to punctuality, efficiency, etc.- Conduct yearly Performance Appraisal for Front Office associates.- Excel - Power Point - Word - Micros - TARS - Opra2018-11-29 23:28:28 |
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Waiter / Waitress
INR7"YEARLY"
Waiter / WaitressFull Time (1-10 Yrs )AccorHotels |
Manama
Bahrain
Bahrain
0manama
|
29-11-2018 2019-02-27Key tasksOverview of duties:- Welcomes guests and provides a high standard of service in the F&B point of sale or meeting rooms.- Contributes globally to guest satisfaction through the quality of his/her work and exemplary behavior.- Provides a friendly and personalized welcome for guests- Offers attentive service and adapts to any constraints guests may have- Heeds any remarks made by guests and ensures follow-up- Establishes good relations with guests, offering advice and fostering customer loyaltyCompletes the following tasks:- Prepares the point of sale and preparation areas- Welcomes guests and provides waiter service- Cleans and tidies the restaurant and preparation areas after closing- Before every workshift, finds out about dish composition and any shortages- Organizes his/her work to suit fluctuations in numbers, events and guests- Ensures the equipment used remains in good condition
REQUIREMENTS:
Skills:- Level of Education Vocational education Areas of study Food and beverage Professional experiences 3 to 5 years Languages essential English Optional languages ArabicEssential and optional requirements:- Guest oriented, service minded and attention to quality- Sales acumen- Dynamic- Thorough and organised approach- Micros2018-11-29 23:28:06 |
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Restaurant Captain
INR7"YEARLY"
Restaurant CaptainFull Time (1-10 Yrs )AccorHotels |
Manama
Bahrain
Bahrain
0manama
|
29-11-2018 2019-02-27Key tasksOverview of Duties / Main Responsibilities- Responsible for overseeing food and beverage service on the floor- Serve food and beverage in friendly, courteous and efficient manner- Act as mentor and senior to Servers on the floor- Be an exemplary representative of the Hotels to guests and associates.- Maintain professional internal/external guest service.- Pay special emphasis on guest request as well as inform servers of timing for serving and clearing of each meal course.- Respond to guest inquiries and concerns immediately and offer all possible assistance in a professional and positive manner.- Ensure quality standards of products and service by teaching, coaching and mentoring the team.- Oversee F&B service floor associates in the absence of the restaurant manager.- Oversee and organize the team and set up for dining functions, event orders, etc. and liaises with Kitchen to ensure the proper execution of the order.- Inspect section to ensure proper set-ups & standards are met.- Oversee service of food and beverage during dining and / or functions.- Coordinate course timing with the restaurant manager and Kitchen team- Schedule team breaks and ensure all areas have appropriate staff coverage.- Perform closing duties and provide daily sales and labour reports- Effectively train the server team on service and set-up standards.- Perform miscellaneous job-related duties as assigned.
REQUIREMENTS:
Skills- Level of Education Vocational education Areas of study Food and beverage Professional experiences 3 to 5 years Languages essential English, ArabicEssential and optional requirements- Micros2018-11-29 23:28:05 |
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Food & Beverage Supervisor
INR7"YEARLY"
Food & Beverage SupervisorFull Time (1-10 Yrs )AccorHotels |
Manama
Bahrain
Bahrain
0manama
|
29-11-2018 2019-02-27Key tasks- Directs, coordinate, train, motivate and supervise all outlets associates and ensure the outlets are performing to its highest operational standard.- Ensure Ibis culture, service and operational standards, relating to F&B are complied with.- In charge of planning, organizing, directing and controlling all operations of the high volume, al-a-carte and buffet food and beverage.- Perform hands on training, coordinating, organizing, leading and motivating team members to perform tasks and duties productively and efficiently.- Ensure a productive and efficient working environment with high morale in all F&B outlets.- Handle guest complaints and thorough follow up.- Maintain a consistently high level of guest service at all times.- Ensure customer expectations are exceeded and Ibis brand F&B standards are maintained.- Be involved in compiling, costing and updating all food and beverage menus.- Able to operate MICROS POS System and Fidelio Materials Control (FMC).- Ensure outlets are clean and functional at all times.- Monitor what competitors are doing in the culinary sectors of the business.- Be aware and implement local environmental municipality regulations and implement this in the Food & Beverage operations.- Ensure safe food & good hygiene practices and adherence to HACCP Standards.- Ensure safe working environment in the Food & Beverage outlets.
REQUIREMENTS:
Skills- Level of Education A level Areas of study Hospitality Professional experiences 1 to 2 years Languages essential EnglishEssential and optional requirements- Carry out inventories.- Able to organize; be innovative and able to plan ahead.- Maintain strong contact with the daily performance of the F&B operations.- Ensure proper communication with the kitchen team concerning all restaurant matters, like buffet, a-la-carte, food complaints etc.- Draw up the work schedules/rosters with budgeted productivity for the teams including breaks, holidays, and cover.- Implement activities to measure guest satisfaction and take corrective action where required.- Organize day to day work and communication meetings with the team.- Take part in the preparation and implementation of the training plan for the department & for all new recruits and existing Associates.- Monitor the performance of subordinates and ensure they are trained and developed to the required standards.- Flexible to assist in the manning of the other outlets as directed by the F&B Operations Manager.- Able to work on split shifts.- Perform miscellaneous job-related duties as assigned.- Excel - Word - Micros2018-11-29 23:28:05 |
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Cost Controller
INR7"YEARLY"
Cost ControllerFull Time (1-10 Yrs )AccorHotels |
Manama
Bahrain
Bahrain
0manama
|
29-11-2018 2019-02-27Key tasks- Responsible to liaise closely with the Food & Beverage Department on various operational and cost related- Prepare the costing for recipes and menus and suggest the selling price- Perform test checking on the receiving of goods at the hotel to ensure that the procedures are followed correctly- Prepare daily flash report of food costs and verify daily outlet void control sheets- Attend major banquet events with open bar, prepare P&L statement of major banqueting events and prepare banquet revenue breakdown summaries- Randomly test the inventory of outlets by reconciling the opening stock with the closing stock, taking account of store issues and sales- Verify and control complimentary bar order forms, fruit baskets in the rooms, etc.
REQUIREMENTS:
Skills- Level of Education Bachelor / Licence Areas of study Economy, Finance, Accounting Professional experiences 3 to 5 years Languages essential EnglishEssential and optional requirements- Good understanding of the hotel operation & the local competitors- Recognizing & understanding differences & trends- Planning for business & analyses the needs of the operation- Adaptability & integrity- Supervising people & operations- Excel - Power Point - Word - Fidlio - HACCP - Micros - Opra2018-11-29 23:28:02 |
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Waiter/Waitress
INR7"YEARLY"
Waiter/WaitressFull Time (1-10 Yrs )AccorHotels |
Manama
Bahrain
Bahrain
0manama
|
14-12-2018 2019-03-14Key tasksTo provide a courteous, professional, efficient and flexible service at all times, followingSofitel Bahrain Standards of Performance.To be entirely flexible and adapt to rotate within the different sub departments of the Food & Beverage Division or any other Department of the hotel as assigned.To carry out any other reasonable duties and responsibilities as assigned.To undertake any reasonable tasks and secondary duties as assigned by the Assistant Manager and supervisor.To perform opening and closing procedures established for the place of work as assigned.To have a thorough understanding and knowledge of all food and beverage items in the menu and the ability to recommend Food & Beverage combinations and up sell alternatives.To provide high standard of quality and efficient / friendly service as per Standard Operational Procedures.To ensure that the place of work and surrounding area is kept clean and organized at all times.To handle guest enquiries in a courteous and efficient manner.To establish a rapport with guests maintaining good customer relationship.To monitor operating supplies and reduce spoilage and wastage.To report guest complaints or problems to supervisors if no immediate solution can be found and assure follow up with guests.To assist in carrying out monthly, quarterly, bi-yearly, yearly inventory of operating equipment.
REQUIREMENTS:
SkillsLevel of Education Secondary professional education Areas of study Hospitality Professional experiences 1 to 2 years Languages essential English Optional languages Arabic, Russian (Working level)Essential and optional requirementsPleasant personality with a good appearance.Service and guest orientedStrong interpersonal skillsVery good command of both written and spoken EnglishAnother language will be an assetOpera experience is a plusPhysical Ability to stand for 8 hours dailyAbility to work on shift basis.Excel Power Point Word Micros2018-12-14 00:05:12 |
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SHOVEL operator
INR7"YEARLY"
SHOVEL OPERATORFull Time (2-5 Yrs )Nasmah International |
Manama (manama)
,
Not Mentioned
manama (manama)
0manama (manama)
Al Madina Al Munawarah (al Madina Al Munawarah)
,
Not Mentioned
al madina al munawarah (al madina al munawarah)
0al madina al munawarah (al madina al munawarah)
Eastern Province (eastern Province)
,
Not Mentioned
eastern province (eastern province)
0eastern province (eastern province)
Jeddah (jeddah)
,
Not Mentioned
jeddah (jeddah)
0jeddah (jeddah)
Saudi Arabia (saudi Arabia)
Not Mentioned
saudi arabia (saudi arabia)
0saudi arabia (saudi arabia)
|
13-12-2018 2019-03-13Candidate should be experienced with minimum 5 years along with the driving license. Salary will be negotiable depending on work experience. Candidate should be well and good in his profession, and hard working person at his profession. He shoule be sincear.2018-12-13 00:38:05 |
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JCB operator
INR7"YEARLY"
JCB OPERATORFull Time (2-5 Yrs )Nasmah International |
Manama (manama)
,
Not Mentioned
manama (manama)
0manama (manama)
Al Madina Al Munawarah (al Madina Al Munawarah)
,
Not Mentioned
al madina al munawarah (al madina al munawarah)
0al madina al munawarah (al madina al munawarah)
Eastern Province (eastern Province)
,
Not Mentioned
eastern province (eastern province)
0eastern province (eastern province)
Jeddah (jeddah)
,
Not Mentioned
jeddah (jeddah)
0jeddah (jeddah)
Saudi Arabia (saudi Arabia)
Not Mentioned
saudi arabia (saudi arabia)
0saudi arabia (saudi arabia)
|
13-12-2018 2019-03-13Candidate should be experienced holder with minimum 5 years along with the driving license. Saudi returned candidates can also apply. Candidate sould be very hard working and sincear at his work. Salary should be negotiable depending on his work experience.2018-12-13 00:38:04 |
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POCKLAIN operator
INR7"YEARLY"
POCKLAIN OPERATORFull Time (1-3 Yrs )Nasmah International |
Manama (manama)
,
Not Mentioned
manama (manama)
0manama (manama)
Al Madina Al Munawarah (al Madina Al Munawarah)
,
Not Mentioned
al madina al munawarah (al madina al munawarah)
0al madina al munawarah (al madina al munawarah)
Eastern Province (eastern Province)
,
Not Mentioned
eastern province (eastern province)
0eastern province (eastern province)
Jeddah (jeddah)
,
Not Mentioned
jeddah (jeddah)
0jeddah (jeddah)
Saudi Arabia (saudi Arabia)
Not Mentioned
saudi arabia (saudi arabia)
0saudi arabia (saudi arabia)
|
13-12-2018 2019-03-13Candidate should be well experience in his profession along with the driving license. Saudi Return candidates also can apply for this job. salary would be negotioabe depending on his work exerience. candidate should be very hard working and sincear at his work.2018-12-13 00:38:04 |
Apply Now |
Commis 1
INR7"YEARLY"
Commis 1Full Time (1-10 Yrs )AccorHotels |
Manama
Bahrain
Bahrain
0manama
|
05-12-2018 2019-03-05Key tasksOverview of Duties / Main Responsibilities- Implement the preparations and presentations of food items within the outlet kitchen to ensure smooth functioning and that standards are maintained under the general guidance of the Chef de Partie in the implementation of the Standard Policies and Procedures of the Food and Beverage operation and administration.- Responsible for consistently producing and dishes to the recipe specifications.- Responsible for maintaining high sanitation standards in the work station.- Ensure that personal hygiene is always up to the highest standard.- Assist the Chef de Partie & Demi Chef in the production of the mise-en-place for the elaboration of all menus according to standard recipes.- Provide assistance to co-employees within food & beverage and amongst other departments in the performance of tasks to foster teamwork and success for the Hotel.- Perform miscellaneous job-related duties as assigned.
REQUIREMENTS:
Skills- Level of Education Vocational education Areas of study Cooking Professional experiences 3 to 5 years- Languages essential English Optional languages Arabic2018-12-05 01:11:43 |
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Hotel Manager
INR7"YEARLY"
Hotel ManagerFull Time (1-10 Yrs )AccorHotels |
Manama
Bahrain
Bahrain
0manama
|
05-12-2018 2019-03-05Key tasks-The Hotel Manager is responsible for assisting with the planning and managing of the operations of the hotel to achieve customer (guests, employees, corporate and owners) satisfaction and quality service while meeting/exceeding financial goals.-The Hotel Manager is responsible for planning, organizing, directing and coordinating management activities of the operations in conjunction with the General Manager.-Demonstrates and communicates short and long term focus.-Responsible for delivering results that contribute to the mission and overall success of the hotel. The Hotel Manager is responsible for the hotel in the absence of the General Manager.Key Responsibilities-Manage the operations of the hotel in order to maximize profitability and to ensure superior guest service and product quality-Develop, recommend, implement and manage the operational departments annual and long term goals-Ensure that all operations departments are maximizing revenue and profit potentials-while minimizing costs-Manage operational expenses to stay within budget guidelines, as well as gather and report financial information to the General Manager-Manages performance issues that arise within the operational departments, as well as train, develop, coach and counsel, conduct performance evaluations and resolve problems of departmental team members and managers-Ensures optimal compliance with corporate focus audit-Is an integral part of the business team, attends all scheduled meetings and contributes actively with proper preparation-Effectively communicates with team members-Conducts a daily briefing with management on current key activities-Evaluates changes in guest needs, the guest mix and competitive set, to recommend appropriate product/service and operational changes as necessary-Ensures guest and employee satisfaction, while maintaining market competitiveness and exceptional financial performance-Anticipate and address guest issues and establish proactive processes to promote guest satisfaction-Be an inspiration to all hotel staff to achieve luxury levels of performance-Interacts in a positive way with all team members to ensure an amazing guest experience
REQUIREMENTS:
Skills- Level of Education Bachelor / Licence Areas of study Hospitality Management Professional experiences 6 to 10 years- Languages essential English Optional languages ArabicQualifications- Minimum of 5 years operational management experience preferably in the luxury setting- A strong understanding of hotel operations and administration to include, budgeting,forecasting, human resources. sales, pricing, revenue management and marketing- Ability to study, analyze and interpret complex activities and/or information in order to improve new practices or develop new approaches- Must have some geographical mobility- Must have strong decision making skills- Strong oral and written communication skills- Must perform well under stress and be adaptable to changing work environments- Ability to communication at all levels- Ability to train and develop team members- Ability to work effectively in a team environment and take initiative- Excellent organizational skills- Computer skills (word processing, spreadsheet, and presentation software)- English required, as well as other language skills according to the hotel needs- Opra2018-12-05 01:11:43 |
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