Call Center Agent - 3416415

Chloride
  • Call Center Agent Jobs in Giza - 3416415

    Chloride
  • 1 - 2 Years
  • Giza - Egypt
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3416415

Job Description

Answering phones from customers professionally and responding to customer inquiries and complaints Researching required information using available resources Handling and resolving customer complaints regarding product sales to customer service problems Providing customers with the organization s service and product information Processing forms, orders, and applications requested by the customers Identifying, escalating priority issues and reporting to the high-level management Routing inbound calls to the appropriate resources Following up complicated customer calls where required Completing call notes and call reports as necessary and updating them in the CRM Recording details of comments, inquiries, complaints, and actions taken Managing administration, communicating and coordinating with internal departmentsjob requirementsMore than 1 yearBachelors Degree at leastManufacturing

Profile Summary

Type:Company Job

Eligibility:Any Graduation.

Industry:Other

Function:Helpdesk / Customer Service / Telecalling

Deadline:11th Aug 2020

Desired Candidate Profile

Call Center Agent Manufacturing

Company Profile

Not Mentioned