EA to the head of Investment
INR7"YEARLY"
EA to the Head of InvestmentFull Time (6-8 Yrs )Client of IRIS Executives |
Abu Dhabi
,
United Arab Emirates
United Arab Emirates
0Abu Dhabi
United Arab Emirates
Not Mentioned
United Arab Emirates
0United Arab Emirates
|
30-05-2018 2018-08-28Iris Executive is looking for an experienced Executive Assistant who will support the head of Inestment in a fast moving and developing financial firm.
Diary management for head and the Executive team
Liaising with other departments on behalf of the head of Investment
Handling all correspondence
Screening of Phone calls
Preparing presentations
Arranging meetings
Typing of documents, minute taking2018-05-30 14:41:26 |
head of Finance - Hospitality
INR7"YEARLY"
Head of Finance - HospitalityFull Time (Fresher )Plum Jobs |
Abu Dhabi
United Arab Emirates
United Arab Emirates
0Abu Dhabi
|
29-05-2018 2018-08-27Reporting to the CEO, this is a strategic role providing leadership in fund management, investments, cost control, asset management, corporate banking, treasury and financial management
Responsibilities:
Lead the financial growth strategies and plans for business expansion in the UAE and GCC
Management of financial performance in each business unit
Overall responsibility for the MIS and financial reporting
Preparing and managing budgets and financial plans
Ensuring budgetary control and managing business unit financial performance and variances
Management of working capital
Business planning
Developing and implementing continuous improvement processes for financial performance including working capital management, cost reduction and restructuring exercises
Developing and implementing finance related policies to manage cost
Financial management reporting and analysis in line with international accounting regulations, IFRS and head office company requirements
Overseeing the year end statutory management accounts and financial statements
Management of the Finance, Audit and Credit Control teams
Relationship management with external auditors, insurance companies and banks
Requirements
Skills & Experience:
10 15 years experience as a senior Finance Manager, GM Finance or CFO in a hospitality related organisation in the GCC, Middle East or Levant region with responsibility for ensuring revenue growth and profitability of the organization
Strong leadership and management skills
Development and successful implementation of internal control procedures and audit systems, financial policies, management reporting systems.
Strong commercial acumen with an ability to manage the Finance & Accounts Department in a business partnering relationship
Working knowledge of SAP
Review of contracts and legal documents
Review of procurement agreements
Must have experience of working in organisations with more than 500+ employees
Education:
ACA / CA Chartered Accountancy qualification is mandatory
Candidate Profile:
Aged between 35 45 year
Fluency in English is essential
Excellent communication skills with the ability to work at Board level
Must have a UAE/GCC driving license
Indian or Sri Lankan nationality only please
Only candidates with relevant experience will be contacted within 2 days of their application.2018-05-29 14:47:35 |
head of Asset Management (Real Estate)
INR7"YEARLY"
Head of Asset Management (Real Estate)Full Time (1-10 Yrs )Derwent Executive |
Abu Dhabi
United Arab Emirates
United Arab Emirates
0Abu Dhabi
|
28-05-2018 2018-08-26Our client, a fast growing, well funded real estate developer in Abu Dhabi, developing integrated communities and mixed use developments including hospitality, educational, residential, commercial and healthcare assets, is looking for a head of Asset Management, reporting directly to Director of Development/Board of Directors. The role will be responsible for ongoing hospitality/mixed use Asset Management -helping define growth strategy and identify, assess, recommend and execute development opportunities and then asset management the assets when the construction has been completed. Job Responsibilities: - Provide strategic direction for a growing portfolio of assets
- Prepare, present, and execute comprehensive annual business plans for each asset with the goal of maximizing value and cash flow for investors/equity partners. - Work in partnership with acquisition and development team on underwriting and due diligence for the new real estate investment opportunities; ensure a smooth and successful transition of new assets into the portfolio. - Evaluate, select, engage and manage third-party property managers, consultants, contractors, and brokers to provide services for the portfolio. - Provide direction to third-party property managers and leasing brokers regarding the development of and successful execution on operating budgets, capital investment plans, leasing/marketing plans, cost control strategies, risk management strategies, and other significant operational items with the goal of increasing/maximizing value and cash flow. - Prepare quarterly asset management reports on each asset to investors/Board of Directors - Review financial reporting and variance analysis and coordinate with accounting personnel to ensure that financial statements are accurately presented.
- Develop financial feasibility and due diligence to screen opportunities for board presentation.
- Maintain an effective network of contacts among potential operators, partners and investors to identify projects and select the best fit operators for the existing and new assets.
- Specifically act as owner's representative for hospitality assets ensuring hotel GM's are maximising assets returns.Requirements- At least 10 years in asset management and development experience with proven commercial and analysis experience in project evaluation and asset management.
- High-energy and detail-oriented asset management professional who will assume hands-on responsibility for overseeing client growing portfolio. - Previous experience in all key categories of real estate management (mixed use, hospitality, education and healthcare/clinics)
- The successful candidate will have superior analytical, budgeting, written communication and negotiating skills - Excellent English verbal and written skills, knowledge of Arabic is not mandatory but will be a strong advantage2018-05-28 10:08:55 |
head of Operations (Logistics & Supply Chain)
INR7"YEARLY"
Head of Operations (Logistics & Supply Chain)Full Time (1-10 Yrs )AJ Associates |
Abu Dhabi
United Arab Emirates
United Arab Emirates
0Abu Dhabi
|
25-05-2018 2018-08-23A successful distribution business in Abu Dhabi is looking for a head of Operations to oversee the efficient receipt, storage and dispatch of a wide range of goods including food, clothing, healthcare products and manufacturing parts. Having trebled their turnover in just over 2 years, our client are growing rapidly and are now investing in controlling that growth and making sure it is sustained.RequirementsApplicants MUST have at least 10 years experience working in the UAE and 5 years experience at management level within the logistics field including warehousing and supply-chain services. Knowledge of air cargo and shipping industries is advantageous however freight forwarding operations experience is mandatory for the role. You will have experience in supply chain strategic planning and execution as well as contracting, negotiating and change management. An important aspect of this role is your ability to motivate teams to produce quality materials within tight time frames and simultaneously manage several projects as well as lead and facilitate high-performing group meetings.2018-05-25 17:24:33 |
head of Client Care
INR7"YEARLY"
Head of Client CareFull Time (1-10 Yrs )Networkers International |
Abu Dhabi
United Arab Emirates
United Arab Emirates
0Abu Dhabi
|
24-05-2018 2018-08-22Based in Abu Dhabi my client who are a leading IT service provider, are currently recruiting for an experienced head of Client Care to be responsible for managing the commercial relationship with existing large to medium size clients and proactively contacting clients to maintain a consistent high level of service delivery, whilst identifying further new business opportunities. The successful candidate for this position will also be responsible for developing and maintaining strategic business relationships with major accounts to promote brand awareness and profitable business relationships. Also Provide on-going support to high value clients ensuring they receive high quality customer service.RequirementsSuccessful candidates for this position will have the following attributes; - Bachelors degree in Business Administration, Marketing, Economics, Computer Science, Engineering or related field. - (1015) years experience in Account Management, Sales or Key Account Management Functions experienced in working with national or international organizations in the context of IT Services. - Proven history of successfully interacting with customers and delivering solutions which meet customer expectations.
- Strong knowledge of the IT outsourcing business
- An excellent aptitude for finance and decision making
- Specialized training in sales/negotiation/win strategies
- Exceptional planning and organisation experience
- Experience of working in a customer service environment
- Outstanding negotiation and persuasion skills
- Ability to work in matrix and leveraged organisations
- Strong people management skills
-Local market knowledge preferred
- Excellent communication skills.
- Excellent time management.2018-05-24 14:14:19 |
head of Operations
INR7"YEARLY"
Head of OperationsFull Time (1-10 Yrs )Swisslinx Middle East |
Abu Dhabi
United Arab Emirates
United Arab Emirates
0Abu Dhabi
|
24-05-2018 2018-08-22head of Operations - Abu Dhabi, UAE On behalf of our client an established financial institution in UAE, we are looking for the head of Operations to join their growing team in Abu Dhabi. In this challenging role your main responsibilities will be supervising middle office operations related to funds activities of the firm.Requirements- Minimum 10 years of experience in operations or middle office - Must have solid experience in funds operations
- Previous experience leading a team
- Fluent English written and spoken. Other language is an advantage
- The candidates must be based in the UAE If you possess the above qualifications and are interested to develop your career in a growing organisation with a vision, please apply now.2018-05-24 12:17:42 |
head of Property & Leasing (Arab National)
INR7"YEARLY"
Head of Property & Leasing (Arab National)Full Time (1-10 Yrs )Parker Consult |
Abu Dhabi
United Arab Emirates
United Arab Emirates
0Abu Dhabi
|
22-05-2018 2018-08-20- Monitors the administration of leases, tenant relationship management, collection of rent, and renewal of leases.
- Ensures establishment of proper records of all lease and tenancy contracts in order to control lease / rental collections promptly.
- Ensures transparent and reasonable process for selection of prospective tenant.
- Ensures effective safeguard of company rights and leased properties.
- Prepares the leasing plan based on the handover date of new property and categorization of the premises within the existing property.
- Liaises with the Projects department to amend the leasing plan based on inputs received from Projects.
- Reviews any exceptions made to the standard tenancy contracts and obtains inputs from the legal advisor.
- Ensures any escalation in the lease rental is in accordance with the prescribed regulation.
- Reviews the request for rent abatement (waiveror delay in rent escalation) and obtains approval/rejections as per the policy.
- Ensures tenant waiting list for both residential and commercial properties are maintained.
- Reviews the rent master list and provides comments.
- Reviews the variation of lease period and discount on lease rent request in consultation with Property Manager.
- Reviews and approves the lease agreements, lease renewals, and clearance letters prepared by Leasing officer-Residential.
- Identifies the properties to be managed by third party Property Management Company.
- Reviews the annual contract with Property Management Company on annual basis and recommends if any changes in the contact are required.
- Liaises with procurement department to appoint the third party Property Management Company.
- Performs any other relevant task as directed by Chief Property officer and Property & Facilities DirectorRequirements* 5-8 years of experience in property leasingwith at least 3 years in managing large portfolio for both residential and commercial properties * Planning & Organizing
* Interpersonal and Communication
* Relationship management
* Customer orientation
* Negotiation2018-05-22 18:28:08 |
head of Sales - Retail
INR7"YEARLY"
Head of Sales - RetailFull Time (1-10 Yrs )Williams Group |
Abu Dhabi
United Arab Emirates
United Arab Emirates
0Abu Dhabi
|
22-05-2018 2018-08-20- Managing and motivating staff of 700 Senior Sales Manager and Sales Team Leaders
- Meet or exceed area sales objectives by coaching, developing, motivating and encouraging sales team across UAE
- Provide strategic direction to ensure the communication, implementation and execution of marketing and merchandising programs
- Analyze business reports to formulate action plans for positive performanceRequirements- Strong managerial and organizational skills with attention to detail
- Ability to manage a big team - Multi-product knowledge
- General math skills
- Effective communication, presentation and interpersonal skills2018-05-22 16:40:11 |
Sales - head of Sales
INR7"YEARLY"
Sales - Head of SalesFull Time (2-5 Yrs )Rotana Hotel |
Abu Dhabi
,
United Arab Emirates
United Arab Emirates
0Abu Dhabi
United Arab Emirates
Not Mentioned
United Arab Emirates
0United Arab Emirates
|
22-05-2018 2018-08-20We are currently seeking for passionate and dynamic Sales professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
As a head of Sales,you are responsible for directing and supervising the day-to-day sales activities of the Abu Dhabi ASO team,training and developing the team members as well as implementing action plans as set forth by corporate office. The position is responsible for building and maintaining long term,value based business to business relationships between Rotana and a portfolio of accounts deemed high value to the Rotana organisation,whereby your role will include key responsibilities such as:
Handle the top producing regional accounts through various sales activities and occasionally joins the sales team when visiting their top accounts
Monitor sales production,run monthly analysis meeting with the team,and adjust their activities to maximize their efforts in order to complete account coverage,achieve if not exceed their targets and to ensure brand awareness
Review the month end Sales report to make sure the departments activities and room-nights/revenue production are correctly documented as per corporate standards and introduces effective measurements to the process and outcome of the regional sales plans.
Run weekly meetings to proactively discuss potential accounts and new leads towards the hotels represented and to follow up on the sales process to convert into producing accounts
Ensure up to date,thorough and accurate filing system is in place for complete backup
Develop active communication and close rapport with the Global Sales offices of Rotana Hotels in the region to ensure leads are forwarded,information is exchanged and certain accounts are followed up on
Ensure all hotel properties regular updates and information are communicated to all ASO team and make sure the team is adhering to them for an effective selling
Plan joint sales trips between ASO team and the DBDs of the sister hotels in the region in order to strengthen the relationship between the hotels and the clients
Prepare the departments revenue targets and/or expense budget or assist corporate office when preparing in order to asses,control and manage the departmental performance
Assist the sales team in preparing their KPOs,mid-year reviews and APRs as per corporate standards
Recruit,train and motivate the sales team to realize their potential and to develop them for advancement within Rotana Hotels
Co-ordinate all Sales Activity Plans for Abu Dhabi and consolidate for one regional plan
Hold Monthly strategy meetings to discuss action planning and focused co-ordination of a consolidated potential analysis.
Establishes and maintains an active role within industry organisations across all segments.
Consolidate all marketing activities within the region in coordination with GSO,hotel properties,central & hotel based marketing functions.2018-05-22 16:38:28 |
head of Research UAE National Only
INR7"YEARLY"
Head of Research UAE National OnlyFull Time (7-10 Yrs )Client of IRIS Executives |
Abu Dhabi
,
United Arab Emirates
United Arab Emirates
0Abu Dhabi
United Arab Emirates
Not Mentioned
United Arab Emirates
0United Arab Emirates
|
22-05-2018 2018-08-20The Job purpose:
Plan, implement and identify funding sources for proposed human subjects research projects /
programs. Actively participate in monitoring human subjects research programmes and provide
recommendations regarding the development of policies and standards for human subjects research
Manage and coordinate Medical Research Section functions, resources and strategies and ensure
that these functions are executed efficiently, accurately and in a timely manner;
Monitor and review the strategic performance of the Medical Research Section ensuring strategic
alignment with the strategic direction
Initiate pro-active analysis and advice on key strategic areas relative to the Medical Research
Section;2018-05-22 15:32:16 |
head of Radiology Department 
INR7"YEARLY"
Head of Radiology DepartmentFull Time (5-6 Yrs )Alert HR Solutions |
Abu Dhabi
,
United Arab Emirates
United Arab Emirates
0Abu Dhabi
United Arab Emirates
Not Mentioned
United Arab Emirates
0United Arab Emirates
|
19-06-2018 2018-09-17The Organization: Our client is a leading private healthcare provider in UAE offering international level services in healthcare. Their reach is through a specialized care hospital and more than 20 outpatient centres. For their specialized Mother/Child hospital in Abu Dhabi, they are hiring a dedicated head of Radiology Department. Duties & Responsibilities: The experienced head of Radiology our client is looking for, will have an interest in and experience with OBG, neo-natal, paediatric Radiology. This role will be leading board certified Radiologists and representing the department within and outside the organization. Skills Skills & Competencies: • Excellent communication and interpersonal skills; • Collaboration, leadership, and research principles; • Reliable, responsible and patient; • Good analysis and problem solving skills Education & Qualifications: • MBBS or equivalent qualification AND completion of qualification in Radiology; • At least 5 years of experience post qualification; • Proven experience leading the Radiology department of a large hospital; • Tier 1 qualification like CCST/CCT or American Board is highly preferred2018-06-19 17:16:37 |
head of Core Banking & Retail System Audit
INR7"YEARLY"
Head of Core Banking & Retail System AuditFull Time (8-10 Yrs )Client of TipTopJob.com |
Abu Dhabi
,
United Arab Emirates
United Arab Emirates
0Abu Dhabi
United Arab Emirates
Not Mentioned
United Arab Emirates
0United Arab Emirates
|
04-06-2018 2018-09-02To develop, control and manage the information system audit activities for Domestic & International Core Banking & Retail Systems globally.
Develop and maintain subject matter expertise in Core banking and Retail systems.
Manage relationships with senior management related to Core banking and Retail systems.
Provide assurance to management, executive management Group Audit & Compliance Committee and the Board on the effectiveness of the internal controls in place within the function area.
Responsible for developing and ensuring timely completion/ execution of the audit plan for Domestic & International Core Banking & Retail Systems.
Conduct audit and lead audits, including within the function area.
Ensure all risk management and assurance related activities are in accordance with the best practices and standards for internal auditing.
Development/management of audit staff when required.
Key requirements:
A minimum of 8 -10 years solid experience in the IT audit function of mid to large banks, of which 5 years should be at managerial level.
Strong understanding and audit experience of Banking systems and Banking applications is essential.
Minimum of 3 years solid experience in Retail/Corporate IT applications Audits.
Exposure to International banking IT Audit best practices.
Strong relationship management and influencing skills at senior levels is essential.
Bachelor degree in IT or banking or technical subjects preferred.
Must be CISA qualified and ideally other relevant qualifications such as CISM, CRISC, CISSP.
Proficient knowledge of CoBIT principles, IT security, ITIL, SDLC and related best practices.2018-06-04 18:06:44 |
head of Marketing
INR7"YEARLY"
Head of MarketingFull Time (8-9 Yrs )Client of Inspire Selection |
Abu Dhabi
,
United Arab Emirates
United Arab Emirates
0Abu Dhabi
United Arab Emirates
Not Mentioned
United Arab Emirates
0United Arab Emirates
|
31-05-2018 2018-08-29An exciting opportunity has arisen with a dynamic, young spirited, entrepreneurial business in Abu Dhabi. Working on a number of visionary projects in the capital this company has ambitious plans and exceptional growth potential
At this stage their team is still fairly small and due to their continued, rapid growth they have an opportunity for an experienced marketing professional to create and implement their marketing strategy. Reporting to the CEO you will help to build a solid brand, lead the creative vision and establish a visual identity. You will play a hands on role developing their website, writing all copy for relevant media outlets, creating and implementing marketing plans across digital marketing and social media platforms. You will liaise with all relevant stakeholders and play a hands on role in the growth of the business
To be considered for this role you must have:
• At least 8 years marketing experience in a marketing agency and in-house
• A marketing degree or equivalent; (Western educated is preferable)
• A proven portfolio - showing your conceptual and campaign work
• You will be a creative, visual person who can express someone's goals in the most powerful visual way
• You will be hands on, willing to roll up your sleeves and do what is required to achieve the organisation's goals. An implementer not a delegator
• This organisation believes in developing individuals and allowing the key talents in each of their staff to through. If you are looking for a new challenge to prove your abilities on some significant projects and are willing to work hard and actively do what is required this will be a very rewarding role
• The company believes in teamwork and is looking for a team player who is happy to socialise with the rest of the company out of hours and actively be a part of something
• Previous marketing experience in either investment, education, healthcare or exclusive hotels would be an advantage
Thank you for your interest. All applications are viewed and evaluated according to the role requirements. We aim to contact shortlisted candidates within 2 weeks. As we often receive a high volume of applications, we are unable to reply to everyone. If you have not heard back from us within 2 weeks, please consider your application unsuccessful. (AM)2018-05-31 18:00:42 |
offshore production Engineer
INR5001100005001-10000"YEARLY"
Offshore Production EngineerFull Time (8-15 Yrs )Al Qabas Employment Services |
Abu Dhabi
,
United Arab Emirates
United Arab Emirates
0Abu Dhabi
United Arab Emirates
,
Not Mentioned
United Arab Emirates
0United Arab Emirates
Dubai
United Arab Emirates
United Arab Emirates
0Dubai
|
18-06-2018 2018-09-16Candidate should have good experience in production engineering including field and office experience in production related industry in E&P Sector..competency in English language computer literate,well versed in the office applications and presentation tools...2018-06-18 14:12:04 |
Opening for head of Retail -Dubai
INR7"YEARLY"
Opening for Head Of Retail -DubaiFull Time (5-10 Yrs )Win Win HRC |
Abu Dhabi
,
United Arab Emirates
United Arab Emirates
0Abu Dhabi
United Arab Emirates
,
Not Mentioned
United Arab Emirates
0United Arab Emirates
Dubai
,
United Arab Emirates
United Arab Emirates
0Dubai
Sharjah
United Arab Emirates
United Arab Emirates
0Sharjah
|
18-06-2018 2018-09-16Dear Candidate
Opening for head of Retail
Nationality : Preferably Europeans with strong Sports retail Background.
Gender : Preferably Male
Experience :5 to 10 yrs
Target Company : Any sports brand
Contact : Gilbert Brisson
Email : [email protected]
PH : 05290605282018-06-18 10:39:13 |
head of Customer Care - (Arab national)
INR7"YEARLY"
Head of Customer Care - (Arab national)Full Time (4-9 Yrs )Ali & Sons Motors Divisions - Porsche |
Abu Dhabi
,
United Arab Emirates
United Arab Emirates
0Abu Dhabi
United Arab Emirates
Not Mentioned
United Arab Emirates
0United Arab Emirates
|
04-06-2018 2018-09-02Attend customers inquiries, Maintains customer satisfaction by providing problem-solving resources; managing staff
Supervises and coordinates activities of workers engaged in customer service activities.
Monitor staff, Booking system, arrange for weekly report and analyse, find solutions
Plans, prepares, and devises work schedules, according to budgets and workloads.
Train managers and customer service representatives on how to effectively lead customer service
Handle major incidents complaints and order issues that cannot be resolved by agents.
Collect feedback from customers on agents and customer service experience.
Keep abreast of new company products and services.
Oversee product exchanges and returns.
Analyze data and statistics. Compile and print reports on overall customer satisfaction.
Isolate and identify areas of improvement.
Train agents on how to adequately address problem over the phone or how to write correspondence. Work with management on customer service initiatives.
Utilize social media to respond to customer complaints and praise.
Responsible for the related correspondences and other records
Perform such other duties as requested by the Aftersales Manager2018-06-04 13:01:54 |
head of Corporate Performance Management UAE Nationals Only!
INR7"YEARLY"
Head of Corporate Performance Management UAE Nationals Only!Full Time (10-20 Yrs )Client of IRIS Executives |
Abu Dhabi
,
United Arab Emirates
United Arab Emirates
0Abu Dhabi
United Arab Emirates
Not Mentioned
United Arab Emirates
0United Arab Emirates
|
03-06-2018 2018-09-01IRIS Executives, number 1 headhunter in the Emiratisation market is urgently looking for a head of Corporate Performance Management for one of its largest Government entities in Abu Dhabi (UAE Nationals are only considered for this role).2018-06-03 14:28:09 |
head of Customer Service
INR7"YEARLY"
Head of Customer ServiceFull Time (1-10 Yrs )Cobalt Abu Dhabi |
Abu Dhabi
United Arab Emirates
United Arab Emirates
0Abu Dhabi
|
03-06-2018 2018-09-01You will be responsible for providing professional level of service to the companywith the objective of managing the helpdesk team in line with measurable KPI's and operational objectives and the companyswide standards. The role will provide assistance and support to senior management of the Section and cross sectional where applicable to ensure success in transforming and restructuring the service delivery model. This role will also be responsible for the vendor selection, set up and management of the (outsourced) helpdesk concept and work on ad-hoc projects to support the ongoing improvements and change where applicable. Other responsibilities will include but not limited to:
- To provide support to the Director of Customer Experience in creating a best-in-class, integrated global Helpdesk delivery structure
- Drive the standardization and service excellence across COMPANY with the objective of exceeding the service quality expectations of COMPANY employees
- Ensure a delivery model of service excellence is achieved
- Understand the evolving needs of our (internal) customers by interacting with key stake holders (across COMPANY) and by conducting regular surveys - in order to assure we develop and deliver the required services.
- Assist in the on-going effort to define, create and deliver best-in-class Helpdesk services
- Assist with the development and implementation of a global standardized service delivery platform. - This includes the implementation and ongoing improvement of new systems and technology as well as the development and implementation of SOPs
- Manage the outsourced Helpdesk Vendor contract
- Provide support to the Helpdesk team during the implementations of new services to ensure seamless integration into our service delivery operation.
- Act as the daily interface with the Helpdesk to provide operational input & act as the main contact for escalations
- To roll-out Quality Assurance training and materials for both induction and refresher training across the Helpdesk team.
- Assist the head of Customer Experience development of a cohesive approach of how best to collate, store and utilize the partner & provider network that we develop, enabling us to maximize the value add during the service delivery
- Assist the head of Travel and Hospitality in the development of a delivery model to create experiences, promotions, special offers and preferential treatment that increase utilization and the overall service delivery quality of the Corporate and Lifestyle services for our (internal customers)
- Responsible for the timely delivery of reports and management information required by the section head - Build excellent relationships with COMPANY senior staff in order to communicate and update them with progress
- Monitors spend and staff productivity in order to recommend changes to increase client satisfaction.
- Actively drive improvement initiatives and assist on ad-hoc projects where required
- Carry out other duties as required to assist in the transformation of the SectionRequirements- Minimum Bachelor's Degree in Hospitality or Business.
- A minimum of 5 years relevant experience within a multinational customer service or shared service centre environment.
- A strong knowledge of service contract negotiation and customer service focus.
- Preferable: Working experience in/exposure to Concierge department in the hospitality industry Candidates based outside UAE may apply.2018-06-03 12:19:29 |
head of Retail Sales Delivery UAE National Only!
INR7"YEARLY"
Head of Retail Sales Delivery UAE National Only!Full Time (5-10 Yrs )Client of IRIS Executives |
Abu Dhabi
,
United Arab Emirates
United Arab Emirates
0Abu Dhabi
United Arab Emirates
Not Mentioned
United Arab Emirates
0United Arab Emirates
|
02-06-2018 2018-08-31Iris Executives, Emiratisation Consultancy, on behalf of a well reputed bank in Dubai is looking to recruit a head of Retail Sales DeliveryUAE National.
The scope of work is:
Produce a service strategy and bench marks keeping in mind market and competitor practices Treating Customers Fairly values and principles.
Ensure the strategy is presented and explained to all key stakeholders and channel owners with a view to gaining buy-in from all relevant parties.
Establish appropriate measures and tools to monitor and report success
Continuously improve the strategy and success measures in line with customer feedback and service issues.
Continuously review of service delivered through all our channels (call centre, ATMs, Branches, Online, Mobile) and ensure consistency across all channels.
Mystery shop all channels and touch points and provide feedback to channel owners
Monitor the implementation of service improvements based on customer feedback and mystery shopping feedback.
Review all retail complaints, perform root cause analysis and identify areas of improvement.
Implement improvement measures.
Establish SLAs that entrench our service strategy and put in place a process to review performance against the SLAs.
Undertake customer research where necessary through effective and cost efficient means
Ensure customer contact information is continuously updated in the database.2018-06-02 15:32:17 |
head of Finance
INR7"YEARLY"
Head of FinanceFull Time (5-10 Yrs )Client of IRIS Executives |
Abu Dhabi
,
United Arab Emirates
United Arab Emirates
0Abu Dhabi
United Arab Emirates
Not Mentioned
United Arab Emirates
0United Arab Emirates
|
02-06-2018 2018-08-31Job Responsibilities :
The primary responsibility of the job is to handle all financials of the respective business by providing them with relevant, reliable and timely information for sound decisions. The job holder should act as the business financial strategic partner in terms of ensuring proper financial control and reporting framework, adequate planning, forecasting and budgeting to enable the business in achieving their strategic objectives.
TASKS/RESPONSIBILITIES
1. Finance Business Partners
2. Articulate business level MIS requirements and work with MIS unit to deliver
3. Commentary for results & forecast
4. Support Local management on business delivery
5. Planning, forecasting & Budgeting
6. Liaise with Group Treasury for funding requirements
7. Financial controls and reporting framework
8. Transaction/Business opportunity advisory
9. Local GL Ownership2018-06-02 15:03:45 |
