it support Engineer - UAE
INR7"YEARLY"
IT Support Engineer - UAEFull Time (1-6 Yrs )Career Order |
Dubai
,
United Arab Emirates
United Arab Emirates
0Dubai
United Arab Emirates
Not Mentioned
United Arab Emirates
0United Arab Emirates
|
21-05-2018 2018-08-19To maintain a high degree of customer service for all support queries and adhere to all service management principles
To take ownership of user problems and be proactive when dealing with user issues
Maintain a log of any software or hardware problem2018-05-21 16:35:15 |
it support Officer -TBA0167
INR7"YEARLY"
IT Support Officer -TBA0167Full Time (1-3 Yrs )Dragon Oil |
Dubai
,
United Arab Emirates
United Arab Emirates
0Dubai
United Arab Emirates
Not Mentioned
United Arab Emirates
0United Arab Emirates
|
21-05-2018 2018-08-19Description60% Operational: Perform helpdesk support activities; ensure that proper controls and standards are followed and all activities comply with regulatory requirements and company policy.1. Provide first line response for users requiring assistance with information technology issues and problems.2. Record and respond to requests for technical assistance received via phone, e-mail and help desk management system.3. Escalate support issues as necessary to senior service desk team/vendors as necessary.4. Maintain an up-to-date inventory of computer equipment, accessories, software, licenses and associated records.5. Troubleshoot system and network problems and diagnose and solve hardware/software faults6. Provide necessary support to business application7. Manage network and cabling upgrades and offices connectivity.8. Maintain the telecommunications system, hand radio and videoconference systems.9. Monitor and maintain computer systems and networks;10. Install authorized software to laptops and desktops11. Ensuring security and upgrades are applied and kept up to date on desktops and laptops20% Liaison and coordination:1. Liaise with other departments and vender for support and troubleshooting when necessary.2. Liaise with other departments to implement the projects.3. Undertake any ad hoc responsibilities assigned by line manager.20% Reporting: Prepare reports in support of helpdesk activities.1. Prepare reports on helpdesk activities, performance and operational issues.2. Contribute to helpdesk weekly and monthly reports.3. Prepare and issue ad hoc reports relevant to helpdesk activities and responsibilities.QualificationsMinimum Education Level Required Diploma in Computer Science or a similar field 1 year experience in an Desktop support Engineer or technical support environment2018-05-21 16:00:44 |
Associate it Field support
INR7"YEARLY"
Associate IT Field SupportFull Time (1-10 Yrs )Abu Dhabi Commercial Bank (ADCB) |
Dubai
,
United Arab Emirates
United Arab Emirates
0Dubai
UAE
Not Mentioned
UAE
0UAE
|
21-05-2018 2018-08-19At least 3 years of experience working in it desk top supportUniversity GraduateEnglish and Arabic speakingExcellent communication skillsDesktop support skillsAccelerate GrowthDrive PerformanceCommunicate & CollaborateBuild Relationships2018-05-21 15:16:21 |
it support Engineer - UAE
INR7"YEARLY"
IT Support Engineer - UAEFull Time (2-7 Yrs )Career Order |
Dubai
,
United Arab Emirates
United Arab Emirates
0Dubai
United Arab Emirates
Not Mentioned
United Arab Emirates
0United Arab Emirates
|
21-05-2018 2018-08-19To maintain a high degree of customer service for all support queries and adhere to all service management principles
To take ownership of user problems and be proactive when dealing with user issues
Maintain a log of any software or hardware problem2018-05-21 13:06:05 |
it support Field Engineer 
INR7"YEARLY"
IT Support Field EngineerFull Time (3-4 Yrs )Global Human Resources LLC |
Abu Dhabi
,
United Arab Emirates
United Arab Emirates
0Abu Dhabi
Al Ain
,
United Arab Emirates
United Arab Emirates
0Al Ain
Dubai
,
United Arab Emirates
United Arab Emirates
0Dubai
United Arab Emirates
Not Mentioned
United Arab Emirates
0United Arab Emirates
|
23-05-2018 2018-08-21Dear Jobseekers,Currently, we are looking for Field Engineer - it experience MALE & FEMALE professionals to work in various Emirates (such as Al Ain and Abu Dhabi). Arabic Speakers also can apply.• The all-inclusive package is AED 4,500/- AED per monthIf you are interested in this position, please send your updated CV to [email protected] review the below and let us know if you are suitable for the role.1. Provide Level-1 technical support to 1000+ end users, by resolving incidents and service requests assigned to it Field support team through Axios Assyst itSM system, s per itIL v3 standards2. Troubleshoot and resolve hardware faults in laptops and desktops, upgrade their memory and the hard disk; specifically, business models from HP, Dell, and Lenovo3. Setup and troubleshoot local and MF network printers, specifically: Ricoh, HP, Xerox, Kyocera and Samsung4. Install and support projectors, scanners, and fax machines5. Troubleshoot and resolve software applications faults on users computers; including Windows 7/8/10, Office 2013/2016, Outlook 2013/2016, Adobe, and Trend Micro Worry-Free Business Security Anti-virus6. Configure and troubleshoot email accounts, and email-archiving through7. Install and troubleshoot PKI certificates to employees Email accounts8. Install, configure and troubleshoot Skype for Business application on end-user devices; workstations and Smart Phones, and provide knowledge transfer to end users9. Configure anti-virus software; mainly Trend Micro, on end-users workstations, and clean infected corporate laptops and desktops10. Prepare, install and configure standard Windows 8/10 image on end-users workstations11. Deploy Windows 7/8/10 service packs, patches, and updates on all end-user workstations12. Install, configure and troubleshoot Cisco IP telephones of variant models13. Setup network configuration on end-users’ workstations14. Troubleshoot LAN / WAN connectivity issues for end-users15. Install, configure and troubleshoot Aruba wireless access point devices16. Extend network cables from wall sockets to users' workstation17. Patch network cables in the IDF rooms between the patch panel and switches18. Manage offsite storage of backup tapes19. Update the “it Operational Manual” on the regular basisRegards,Rupendra Thapa2018-05-23 14:19:09 |
it support Officer
INR7"YEARLY"
IT Support OfficerFull Time (Fresher )Global Catering Services |
Abu Dhabi
,
United Arab Emirates
United Arab Emirates
0Abu Dhabi
United Arab Emirates
Not Mentioned
United Arab Emirates
0United Arab Emirates
|
22-05-2018 2018-08-20Responsible for providing it support services for all department, ensuring systems and programs are maintained and supported to the highest standards. Ensures all support calls and requests are attended and dealt with appropriately in accordance with defined it procedure and process , provide a development service to install, setup and configure it equipment for users.2018-05-22 12:59:18 |
it support Engineer
INR7"YEARLY"
IT Support EngineerFull Time (1-10 Yrs )A Leading Oil Trading and Shipping Company in the UAE |
Dubai
,
United Arab Emirates
United Arab Emirates
0Dubai
UAE
Not Mentioned
UAE
0UAE
|
21-05-2018 2018-08-19it SkillsDesktop & Application supportExcellent knowledge and experience in Windows (10, 8 and 7)Moderate knowledge and experience in Mac iOS and LinuxExcellent knowledge and experience in MS Office (Office 365, 2016, 2013) Outlook and ExcelModerate knowledge and experience in HRMS, Accounting and CRM softwareServer, Email and Telephony supportExcellent knowledge and experience in configuration of Windows Servers (2012, 2016), Hyper-V, Active Directory, Group Policies, Domain Controllers, WSUS, File and Print ServersGood knowledge and experience in either of HP or Dell server configuration, Backup Jobs, Disk to disk Backup, Site to site backupExcellent knowledge and experience in MS Exchange or Office 365 Exchange Email ServersGood knowledge and experience in either of Cisco or Alcatel PBX/IP Telephony systemsNetwork and Security supportExcellent knowledge and experience in either of Fortinet, SonicWall or Juniper FirewallExcellent knowledge and experience in either of Cisco, HP or Huawei Routers, Switches and Wireless Access PointsExcellent knowledge and experience in Anti-malware solutions such as Kaspersky or SophosModerate knowledge and experience in Web proxies and Secure Web Gateways such as Symantec, Cisco or BluecoatExcellent knowledge and experience in Email security solutions such as ProofPoint or Ciscoit QualificationsBachelors degree in Computer Engineering or equivalentCertified in Microsoft Server or Desktop such as MCitP, MCSE, MCTS, MTA or MCSACertified in Cisco Networks such as CCNA, CCDA or CCNPCertified in Information Security such as Security+ or CISSPWorking ExperienceAt least 5 years of relevant experience in it Desktop and Server support2018-05-21 13:14:18 |
it support Engineer
INR7"YEARLY"
IT Support EngineerFull Time (2-4 Yrs )Confidential Company |
Abu Dhabi
,
United Arab Emirates
United Arab Emirates
0Abu Dhabi
United Arab Emirates
Not Mentioned
United Arab Emirates
0United Arab Emirates
|
21-05-2018 2018-08-19-Diagnose and resolve technical issues.-Undertake small to medium-sized it projects as instructed by the it Supervisor.- Provide desktop support.-Maintain Windows Client.-Setting up and configuring new laptops and desktops.-Install authorized software to laptops and desktops.-Configure and install PCs and printers.-support for Printers, Scanners.-Answer phone call that related to it support.Skills, Knowledge and Capabilities Required-Knowledge of Windows Severs.-Setup and support of Windows Client Troubleshooting.-support for all MS Office troubleshooting.-support for Outlook troubleshooting-Problem solving ,Teamwork,Self-Development,-Knowledge Setup and support for printers and Scanners2018-05-21 13:00:30 |
it support
INR7"YEARLY"
IT SupportFull Time (1-10 Yrs )Caspian Chemical FZCO |
Dubai
,
United Arab Emirates
United Arab Emirates
0Dubai
UAE
Not Mentioned
UAE
0UAE
|
14-05-2018 2018-08-12- support ERP if required develop the reports ( Microsoft Dynamics, Focus )-install and configure computer hardware operating systems and applications-monitor and maintain computer systems and networks-talk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issuestroubleshoot system and network problems, diagnosing and solving hardware or software faultsreplace parts as required-provide support, including procedural documentation and relevant reportsfollow diagrams and written instructions to repair a fault or set up a systemsupport the roll-out of new applications-set up new users accounts and profiles and deal with password issues-respond within agreed time limits to call-outs-work continuously on a task until completion (or referral to third parties, if appropriate)-prioritise and manage many open cases at one time-rapidly establish a good working relationship with customers and other professionals, such as software developerstest and evaluate new technology-conduct electrical safety checks on computer equipment.2018-05-14 13:03:42 |
it support executive
INR7"YEARLY"
IT Support ExecutiveFull Time (2-4 Yrs )Knowledge Hub |
Dubai
,
United Arab Emirates
United Arab Emirates
0Dubai
United Arab Emirates
Not Mentioned
United Arab Emirates
0United Arab Emirates
|
18-05-2018 2018-08-16Installing and configuring computer hardware, software, systems, networks, printers and scanners.
Installing and configuring cisco routers and win server 2012.
Planning and undertaking scheduled maintenance upgrades.
Talking to clients and computer users to determine the nature of problems.
Responding to breakdowns.
Investigating, diagnosing and solving computer software and hardware faults.
Repairing equipment and replacing parts.
Supervising junior engineers and technical staff.
Agreeing timescales.
Obtaining replacement or specialist components, fixtures or fittings.
Checking computer equipment for electrical safety.
Maintaining records of software licences
Managing stocks of equipment, consumables and other supplies2018-05-18 17:46:01 |
it support Engineer/executive
INR7"YEARLY"
IT Support Engineer/ExecutiveFull Time (8-15 Yrs )Pyramid Consulting Engineers Pvt Ltd |
Dubai
,
United Arab Emirates
United Arab Emirates
0Dubai
United Arab Emirates
Not Mentioned
United Arab Emirates
0United Arab Emirates
|
18-05-2018 2018-08-16PYRAMID E&C is looking for an it support Engineer that will assist the company with the following:
- First line support for standard and low complexity incidents
- Breakdown and maintenance support for hardware (Desktops & Laptops)
- Breakdown and support for printers
- Troubleshooting and maintenance support for the PC operating systems.
- Troubleshooting and support for standard applications.
- Breakdown and support for network and networking components.
- Suggesting a comprehensive protection from new viruses and providing the most advanced and effective methods to fight them (preventive action included).
- Suggesting a comprehensive data backup strategy and solutions.
- Important files backup2018-05-18 16:37:22 |
it support Engineer - UAE
INR7"YEARLY"
IT Support Engineer - UAEFull Time (2-7 Yrs )Career Order |
Dubai
,
United Arab Emirates
United Arab Emirates
0Dubai
United Arab Emirates
Not Mentioned
United Arab Emirates
0United Arab Emirates
|
18-05-2018 2018-08-16To maintain a high degree of customer service for all support queries and adhere to all service management principles
To take ownership of user problems and be proactive when dealing with user issues
Maintain a log of any software or hardware problem2018-05-18 16:35:15 |
Senior it support Engineer
INR7"YEARLY"
Senior IT Support EngineerFull Time (2-4 Yrs )Client of BAC executive recruitment |
Dubai
,
United Arab Emirates
United Arab Emirates
0Dubai
United Arab Emirates
Not Mentioned
United Arab Emirates
0United Arab Emirates
|
18-05-2018 2018-08-16On behalf of our client, we are recruiting a highly experienced Senior support Engineer, preferably with experience in Vehicle Location Systems/GPRS.
We are looking for persons to join/the team with good experience in implementing, configuring and supporting their tracking system, including customizing developing reports/plugins..
*Provides 1st line support for it-related projects, including Automated
Vehicle Location Systems (AVLS)/Driver & Vehicle Performance Management Systems (DVPMS) etc
*Ensures the availability & smooth running of in-house it systems, including management &
support for the companys hosted servers & all company owned it assets, including
desktops, laptops, printers, A/V equipment & network photocopiers.
*Manages the it support framework & acts as first point of contact for it support issues.
Escalates issues where problems cannot be quickly solved.
*Management & support of applications: BI/Dashboard Reporting Framework, etc.
*Plans, executes, manages and supports high availability systems, including daily & weekly
backups/recovery, etc. Troubleshooting/support of internet and network connections at
company head office & any remote locations.
*Reports on problems/issues utilizing company standard problem reporting procedure.
*Develops the architecture for and plan, install, manage & support the companys it and office equipment systems.
*Implementation, management and support of any existing or future telephony system.
*Manages content and applications of the company website develop website scope and
capabilities (in-house or via a 3rd party) according to company requirements, including portal
approach supporting partner/client secure area; employee self-service, etc.;2018-05-18 14:08:16 |
it support executive
INR7"YEARLY"
IT Support ExecutiveFull Time (3-13 Yrs )Emaratech |
Dubai
United Arab Emirates
United Arab Emirates
0Dubai
|
18-05-2018 2018-08-16it support executiveLocation:DubaiPosition Category:it InfrastructureDescription The it support executive’s role is to ensure proper computer operation so that end users can accomplish business tasks. This includes actively resolving escalated end user help requests in a timely and accurate manner.Minimum College diploma in the field of Computer Sciences / it / Engineering.Minimum 2 &- 3 years of experience in a similar environmentCisco or Microsoft-related certification would be an added advantageHighly self-motivated and directed.Keen attention to detail.Proven analytical and problem-solving abilities.Ability to effectively prioritize and execute tasks in a high-pressure environment.Exceptional customer service orientation.Experience working in a team-oriented, collaborative environment.Willing to work in shifts and flexible in relocating to other Emirates, if required Perform hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, implementing file backups, and configuring systems and applications.Install anti-virus software and ensure virus definitions are up-to-date.Record, track and document the service desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to final resolution.Perform preventative maintenance, including checking and cleaning of workstations, printers, and peripherals.Test fixes to ensure problem has been adequately resolved.Takes personal responsibility for one’s own learning and development through a process of assessment, reflection and taking action to continually update one’s skillsAbility to learn new technologiesLearning pace in learning new technologies2018-05-18 13:52:55 |
it Helpdesk / Customer support
INR7"YEARLY"
IT Helpdesk / Customer SupportFull Time (2-8 Yrs )First Select Employment Services |
Dubai
,
United Arab Emirates
United Arab Emirates
0Dubai
United Arab Emirates
Not Mentioned
United Arab Emirates
0United Arab Emirates
|
14-05-2018 2018-08-12* Serve as the first point of contact for customers seeking technical assistance over the phone or email* Perform remote troubleshooting through diagnostic techniques and pertinent questions* Determine the best solution based on the issue and details provided by customers* Walk the customer through the problem-solving process* Direct unresolved issues to the next level of support personnel* Provide accurate information on it products or services* Record events and problems and their resolution in logs* Follow-up and update customer status and information* Pass on any feedback or suggestions by customers to the appropriate internal team* Identify and suggest possible improvements on procedures2018-05-14 15:32:54 |
executive - it support - Jeddah
INR5012000"YEARLY"
Executive - IT Support - JeddahFull Time (3-8 Yrs )Reputed Dubai Based Company |
Jeddah
,
Saudi Arabia
Saudi Arabia
0Jeddah
Saudi Arabia
Not Mentioned
Saudi Arabia
0Saudi Arabia
|
11-05-2018 2018-08-09To manage and provide comprehensive it support to all the KSA outlets. This includes the companys POS Software Training & Installation, Networks, Servers, Desktops, Printers, Email and network security systems.
This position is also responsible for administering and maintaining all it infrastructures available within the organization and critical data recovery & data backup.2018-05-11 17:51:46 |
it support executive (Saudi Only)
INR7"YEARLY"
IT Support Executive (Saudi Only)Full Time (3-4 Yrs )Axiom Telecom |
Jeddah
,
Saudi Arabia
Saudi Arabia
0Jeddah
Khobar
Not Mentioned
Khobar
0Khobar
|
11-05-2018 2018-08-09The Profile: &- support to Van Sales on hardware and software &- Implementation of new software for Van Sales along with the Van sales Functional team &- HHT terminal configuration and initial trouble shooting &- Connectivity of Van Sales warehouses and hubs to central database &- Roll out of Van Sales HHT terminals to other countries on expansion &- Attend to user problems related to developed applications &- Administer the Van sales database with support from the implementation partner &- support for the data transfer from HHT terminals to central repository &- Co-ordination with Vision soft on integration with Vansales software &- Co-ordination with user and implementation partner in development of any new reports The Essentials: &- Diploma in Computers &- Over all 3-4 years of it experience especially in Hardware and Networking &- Good SQL knowledge &- Good Intercommunication skills &- Good knowledge of WAN2018-05-11 17:48:31 |
it support /
INR7"YEARLY"
IT support / Full Time (0-3 Yrs )Al FOUAD GROUP CO. |
Mecca
,
Not Mentioned
Mecca
0Mecca
Saudi Arabia
Not Mentioned
Saudi Arabia
0Saudi Arabia
|
11-05-2018 2018-08-09
Evaluates system potential by testing compatibility of new programs with existing programs.
Evaluates expansions or enhancements by studying work load and capacity of computer system.
Achieves computer system objectives by gathering pertinent data; identifying and evaluating options; recommending a course of action.
Confirms program objectives and specifications by testing new programs; comparing programs with established standards; making modifications.
Improves existing programs by reviewing objectives and specifications; evaluating proposed changes; recommending changes; making modifications.
Evaluates vendor-supplied software by studying user objectives; testing software compatibility with existing hardware and programs .
Places software into production by loading software into computer; entering necessary commands.
Places hardware into production by establishing connections; entering necessary commands.
Maximizes use of hardware and software by training users; interpreting instructions; answering questions.
Maintains system capability by testing computer components.
Prepares reference for users by writing operating instructions.
Maintains historical records by documenting hardware and software changes and revisions.
Maintains client confidence and protects operations by keeping information confidential.
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
Contributes to team effort by accomplishing related results as needed.2018-05-11 10:55:47 |
it support
INR7"YEARLY"
IT SupportFull Time (1-10 Yrs )South Eagle Holding Co. |
Jeddah
Saudi Arabia
Saudi Arabia
0Jeddah
|
11-05-2018 2018-08-09- General it support & problem solving
- Install & configure computers and computer systems
- Install & configure other related electronics computerised systems (fire safety, general security system, inter-department communications, etc.)
- Maintain and update above mentioned systems (computers, networks, safety & security, communications, and more)
- Analyse call logs and define issues and situations and refer them to the proper authority or department
- Managing customer and employee queries and addressing any related issues
- Managing the main "info" email for the business and directing specific queries to the relative personnel or department
- Managing the email system for the company - Administering and maintaining the company website
- all other specific tasks not explicitly mentioned here, but of relevant nature to what has been listed and the nature of the positionRequirements- Diploma or degree in it field or specific programming areas
- No less than 5 years experience in the field
- Should have basic knowledge of database programming (oracle or other similar)
- Should be able to install and manage the general database for the company (based upon Microsoft Access or similar) - Should have experience and knowledge of installing and maintaining both hardware and software
- Should have general knowledge of website programming (minimum of HTML & CSS - and PHP also preferable)
- Any other relevant knowledge and experience will be helpful to attain the job assignment.2018-05-11 09:47:18 |
it support executive
INR7"YEARLY"
IT Support ExecutiveFull Time (2-5 Yrs )Media Solutions FZ LLC |
Dubai
,
United Arab Emirates
United Arab Emirates
0Dubai
United Arab Emirates
Not Mentioned
United Arab Emirates
0United Arab Emirates
|
04-05-2018 2018-08-02• Manage and update assigned support service requests. • Handle daily technical support activities on desktop support, data network, printer management, backup system and server management. • Setup desktop computers and peripherals and test network connections. • Install and test desktop software applications and internet browsers. • Test computers and other related network equipment’s to ensure proper functioning at optimum level. • Train end users on usage of computer hardware and software. • Provide investigation, diagnosis, resolution and recovery for hardware/software problems. When unable to resolve, escalate to second or third level in accordance with Help Desk escalation processes.• Maintain overall ownership of user’s issue & service ensuring that they receive resolution within a reasonable timeframe.• Record incident resolutions in the Help Desk tool.• support the following technologies: Microsoft Office products – Outlook, Word, Excel, Access, Internet Explorer, Windows OS, desktops, laptops, printers, networked copiers, NIC’s, basic LAN/WAN connectivity and others as assigned.• Monitor daily backups.• Ability to work independently and in a team environment.• Ability to communicate well with internal and external contacts.• Communicate to Account Manager by determining new opportunities for the assigned clients• Should be willing to travel within UAE for onsite client support.2018-05-04 17:41:00 |
