Assistant Director of Sales Groups & Events - 3426028

EMIRATES PALACE HOTEL
  • Assistant Director of Sales Groups & Events Jobs in Dubai - 3426028

    EMIRATES PALACE HOTEL
  • 2 - 5 Years
  • Dubai (Dubai)
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3426028

Job Description

Assistant Director of Sales Groups & Events (in English)

Assistant Director of Sales Groups & Events

Comprehensive consultation and mentoring of the Group & Event organizer under consideration of the clients detailed needs & expectations with the goal to ensure optimal utilization and selling of the hotels conference & sleeping rooms and revenue maximization in compliance with Kempinski standards

The consolidation and advancement of the hotels market position is guaranteed by setting and meeting new standards in response and follow up time and focusing on the conversion of the inquiries to definite bookings

Kempinski Hotel Mall of the Emirates

A luxurious alpine retreat in the heart of the desert, Kempinski Hotel Mall of the Emirates is a landmark Dubai hotel and one of Kempinskis most unique city properties It combines exciting shopping, entertainment and dining options with lavish accommodation, including 15 spacious but cozy ski chalets overlooking Ski Dubai

Key Responsibilities

Direct receipt, qualification and coordination of events & groups requests (incl leads, RFPs, etc) defined by their direct supervisor
Handle requests according to the relevant standards within a maximum of 5 (business) hours of its receipt
Apply the Kempinski MICE SOPs from group inquiry to contracting
Ensure the ideal and most effective utilization of the meeting and conference rooms
Carry out site inspections with potential MICE clients in coordination with the Field Sales department
Realize up sell possibilities to meet and surpass Group & Event budget goals
Thoroughly input, supervise and maintain the requests in the Opera S&C System according to the data input standards
Create activities to ensure ongoing maintenance of bookings
Generate proper proposals and contracts
Follow up on sent out proposals within 24 hours (1 working day) to ensure the client has received the information and to clarify possible questions and issues
Handle the inquiries until conversion to definite bookings including negotiation, contracting, and site inspection before handing over to the Event Manager (or to the Group & Event Coordinator)
Ensure a proper handover of the converted business to the Event Manager Group & Event Coordinator with all relevant information forwarded
Introduction of the Event Manager Group & Event Coordinator to the client
Conduct exit interview with important customer after their event asking for future business
Cross-sell to other hotels within the Kempinski Group (and GHA)
Conduct regular competition checks
Review monthly results and forecasts to recommend and execute activities required to ensure the hotel increases the market share and maximizes its revenue
Proper maintenance of LOSCAN and UNC business
Further administrative tasks and other possible assigned duties
Performs any other duties as assigned to them by management
Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel

Competencies

Minimum of 2 years experience in Sales Preferably in a 5 star hotels in same position
Knowledge of hotel business operations
Fluent English, Good written and verbal communication

Additional languages is a strong asset

Previous sales and events banquets, preferably in Hotel, and positions of leadership and supervision teams

Ability to Manage Stress situations, always promoting a constructive and positive attitude

Proficiency in MS Office Software Excel and Word

About Kempinski

Hoteliers since 1897, Kempinski have travelled the world in search of the most fascinating destinations without ever forgetting the finest traditions of its European heritage

Profile Summary

Type:Company Job

Role:Channel Sales

Industry:Hotel/Travel/Tourism/Airlines/Hospitality

Salary:As per Industry Standards

Function:Sales/Business Development

Deadline:01st Feb 2025

Company Profile

Company:EMIRATES PALACE HOTEL
Industry Hospitality & Tourism (Hotels/ Resorts)



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