At Your Service Agent - 3425904

Courtyard by Marriott
  • At Your Service Agent Jobs in Al Kuwait - 3425904

    Courtyard by Marriott
  • 2 - 3 Years
  • Al Kuwait - Kuwait
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Job Description

Posting Date Feb 24, 2020Job Number 20025604Job Category Rooms and Guest Services OperationsLocation Courtyard Kuwait City, Al Shuhada Street, Sharq, Kuwait City, Kuwait, Kuwait VIEW ON MAPBrand Courtyard by MarriottSchedule Full-timePosition Type Non-ManagementHourlyStart Your Journey With UsWith more than 330 managed locations in more than 20 countries Courtyard by Marriott offers a refreshing environment that helps guests stay connected and balanced Working at Courtyard, youll ensure guests have a smooth, productive stay that meets their personal and business needs Find Your World at Courtyard by MarriottJob SummaryOperate telephone switchboard station in order to answer telephone calls Process guest requests for wake up calls, screening calls, and other requests related to placing or receiving telephone calls Advise guest of any messages (eg, voicemail, mail, faxes) received for them, and send to room if required Answer, record, and process all guest calls, requests, questions, or concerns Receive, record, and relay messages accurately, completely, and legibly Log all guest requests or issues into computer, contact appropriate individual or department (eg, Bellperson, Housekeeping), and follow up with guest to ensure their request has been met to their satisfaction Provide information to guests about room features, property amenities, and local areas of interest Assist guests with accessing the internet Report accidents, injuries, and unsafe work conditions to managerFollow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; and protect company assets Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation Speak with others using clear and professional language, and answer telephones using appropriate etiquette Develop and maintain positive working relationships with others, and support team to reach common goals Comply with quality assurance expectations and standards Read and visually verify information in a variety of formats; stand, sit, or walk for an extended period of time or for an entire work shift Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance Perform other reasonable job duties as requested by SupervisorsMarriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws

Profile Summary

Type:Company Job

Eligibility:Any Graduation.

Industry:Hotels / Hospitality

Function:Chefs / F&B / Housekeeping / Front Desk

Deadline:01st Feb 2025

Company Profile

Not Mentioned

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