Call Centre Executive

  •  Zulekha Hospital
  •  Dubai - United Arab Emirates
  •  23rd Jan 2017
  • EXP2 - 3 Years

JOB DESCRIPTION

Managing daily inbound and outbound calls of hospital call center.
Should be able to read, write & communicate in English
Responsible for updating online website, checking mails and responding on time.
Liaising with supervisors, team leaders, operatives and third parties to gather information and resolve issues.
Maintaining up-to-date knowledge of industry developments and involvement in networks.
Monitoring random calls to improve quality & minimize errors
Should be able to work in shifts 24/7

COMPANY PROFILE:

Zulekha Hospitals, UAE (JCI Accredited and Winner of Dubai Quality Award) is the largest Healthcare provider in the region. Our chain of healthcare includes 2 multi-disciplinary Hospitals at Sharjah & Dubai, 4 Medical centers and 3 pharmacies. We have super specialty units like Cardiac Care, ICU and NICU with excellent Diagnostic facilities.

KEY SKILLS

Type Agency Job
Eligibility Basic - Any Graduation, Diploma
Role Not Mentioned
Industry Architecture/ Interior Design
Salary Not Mentioned
Experience 2 - 3 Years
Function ITES / BPO / KPO / Customer Service / Operations
Openings 1
Deadline 22nd Feb 2017
PM Skills Not Mentioned
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