1180355
  • Call Centre Manager

    Cupola Teleservices Limited
  • 3 - 5 Years
  • Dubai - United Arab Emirates
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  • Posted 27-11-201719 days ago
  • Job Views: 135
  • Job Applicants: 26

Job Description

Pre-requisites
- Excellent written and spoken communication skills in Arabic and English.
- Previous experience of 3 to 5 years as Account Manager in a Contact Centre and managing 300 plus employees.
- Good understanding of Contact Centre Operations.
- Good understanding of client requirements and managing expectations.
- Excellent skills in managing and motivating people.
- Strong knowledge of customer care processes and techniques.
- Demonstrated ability to work well in a team environment.
- Analytical ability to examine problems effectively and evaluate alternate solutions.

Profile Summary

Type:Company Job

Eligibility:Basic - Any Graduation

Industry:Fertilizers/ Pesticides

Function:Packaging

Deadline:27th Dec 2017

Company Profile

Conducting business transactions in more than 10 languages, Cupola Group MEA is the preferred business process outsourcing service partner to a large number of multinationals and regional corporations across the Middle East, Europe, North Africa and South Asia