Client Services Executive - 3432230

National Food Products Company (Milco) LLC
  • Client Services Executive Jobs in Abu Dhabi - 3432230

    National Food Products Company (Milco) LLC
Login to Apply Register and Apply
3432230

Job Description

Role
Client Servicing Co-coordinator performs key activities in the Customer Service operations process, close co-ordination between Clients ie Sales Managers (Export & Oman), Supply Chain,Demand Planners, Warehouse(s) Export Admin & Logistics teams Aim to give efficient service to the client at lowest total supply chain cost by efficient communication & co-ordination,optimizing dispatch load planning in vehicles to service orders & optimizing regulatory documentation expenses for dispatches to Oman & Exports
- Process sales order
- Dispatch co-ordination process with customers, Export
Documentation Division,Warehouse(s) & logistics
- Address clients complaints & queries on Quality & Service
issues
- Receive Sales Orders from Fresh & Ambient products from
Oman & exports
- Ensure Supply on time to fulfill the Sales order within the
order to delivery timelines
- Process Clients complaints with regards to service & quality
issues & issue response
- Perform analytical activities & present KPIs like On-Time in
Full (OTIF %),vehicle transit times (hours) & turnaround
times (hours) for outbound shipments
- Ensure stock availability for clients (Oman & Exports) fulfill
their Sales orders - On Time in Full

Responsibility
- Process Invoices for Sales Orders from Oman against Order
to Delivery Timelines
- Process Invoices for Sales Orders from Export against Order
to Delivery Timelines
- Make sure stock availability with Demand Planners &
communicate to each channel ie Exports & Oman
- Plan on-time dispatch to Oman & Export in co-ordination
with Supply Chain partners in line with clients needs
(LogisticsWarehouseExport Documentation Division)
- Report KPIs - On -Time in Full (OTIF %) for Oman & Exports
- Report Transit Times & TAT (Hours) for Oman & Exports
- Assist with miscellaneous analytical activities as required by
department Head
- Recording of stock for expiry management & distribution
transactions for finished goods as well as company assets
like crates & pallets

Profile Summary

Type:Company Job

Eligibility:Any Graduation.

Industry:FMCG / Foods / Beverages

Function:Logistics / Supply Chain

Deadline:15th Feb 2025

Desired Candidate Profile

Client Servicing

Company Profile

Not Mentioned



New Job Seeker

Register With Us
or

Upload CV

Max 2 MB, doc, docx, rtf, pdf
We will fill your details