• Content Manager Jobs in UAE - 2093196

  • 1 - 10 Years
  • UAE
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Job Description


Souqcom is the largest ecommerce site in the Arab world Every month, Souqcom attracts more than 41 million visits to its catalogue of more than 85 million unique products in 35 different categories, including consumer electronics, household goods, fashion, watches, perfumes, toys, and baby products

Established in 2005, Souqcom today operates both as an award-winning retail business and an online marketplace that allows SMEs, merchants, brands and distributors to distribute their products online

With more than 4,000 employees, We have offices and local operations in UAE, Egypt, Kingdom of Saudi Arabia, and leading Product and Engineering centers in Jordan and India, offering a unique opportunity to join the leading player in an ever growing and exciting industry

Souqcom is looking for an enthusiastic, creative Online Merchandising Manager to help build and grow our business The Online Merchandising Manager will play a leading role in developing the categorys creative direction, style guidelines, and overall CX strategy, discoverability and category online marketing calendar and strategy, meeting the needs of the business while protecting the integrity of the customer experience They will propose, plan and execute the merchandising plan, new features and products with minimal oversight, partnering with business and technical teams to achieve project goals This person will drive strategy and ambitions on behalf of the category team, will set goals that all functions may be involved in achieving and will liaise with tech teams and global category teams to execute The Site Merchandising Manager will be responsible for representing their category in large cross-functional or cross-category projects that serve major parts of the business

Seen by the team and vendors as an expert in their product line and its customer base, the Site Merchandising Manager will actively stay on top of new products, brands, trends and markets and propose strategies for optimizing them from a content and promotional standpoint The Site Merchandising Manager is viewed as a standard-bearer for high-quality, high-impact content and as someone who creatively and proactively finds win-win solutions that benefit the category and customer as well as the overall business

Key responsibilities include

Lead annual category calendar content planning, creative development, landing page CX design and scheduling of cross-channel campaigns across gateway, manual merchandising slots, email social for BAU (Business As Usual) evergreen x-site deals & events, including the following (examples from the Media category)

Product launches & new releases

Deals & events merchandising for the category(eg Esports, literary events, back to school, big releases, new big sellers, Boxing Day, EOFY sale)

Latest trends

Post campaign measurement and analysis

Push for awareness of content excellent considerations (right price, selection, delivery speed, CX, high Item Data Quality score) across all relevant stakeholders in the business funnel leading up to content management

Coordinate and project manage across Vendor Management, Design and Instock Management functions to source the content inputs for cross-channel campaign execution

Understand the business requirements and coordinate with central marketing stakeholders to push the inputs into associates, search and xsite social channels as per the business goals

Product Manage features to improve CX

Drive customer demand or overstock by partnering on ongoing deals & cross-site events

Contribute to Weekly Business Reviews and Monthly Business Reviews Reporting for Content Management on the browse experience and changes for the categories Also build the solution to improve the metrics based on the leadership inputs

Introduce, run and report on a steady AB testing cycle for content strategy optimization across storefronts, emails and other traffic channels

Compile and drive recommendations for discoverability and browse optimization through quarterly Browse Audits



A deep understanding of all traffic-driving mechanisms (Email, search, browse, SEO, etc); actively engaged in optimizing those channels for your business

An in-depth understanding of merchandising and customer behaviour metrics, plus regular use of such data to guide decisions and recommendations

Demonstrable ability to think on your feet and make smart decisions

Online retail experience

Strong planning and time-management skills

Self-starter with ability to manage multiple tasks in a deadline-driven environment

Highly skilled at communicating ideas effectively, both verbally and in writing

Excellent written English and Arabic and strong attention to detail is essential

High computer literacy, with ability to learn new systems quickly


Strong proficiency in analysis tools including Microsoft Excel, SQL, and statistics software (SASMatlabR)

Strong written and verbal communication skills

Proven experience delivering results by partnering with and influencing others

Profile Summary

Type:Company Job

Deadline:12th Oct 2019


Content Manager

Company Profile

Souq.com - the Middle Easts online marketplace.
We connect people and products - opening up a world of possibility. From bracelets and backpacks to tablets and toy cars - we give you access to everything you need and want. Our range is unparalleled, and our prices unbeatable.
Driven by smart technology, everything we do is designed to put the power directly in your hands - giving you the freedom to shop however, whenever and wherever you like.
Were trusted by millions, because we dont just deliver to your doorstep, we were born here. With Souq.com youll always be getting a good deal - with exceptional service that makes your shopping experience as easy and seamless as possible.

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