1599935
  • CRM Jobs in Riyadh - 1599935

    Cognizant Technology
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Job Description

CRM




Experience & skill expectations

-Experience in consulting with fortune 500 companies industry leaders across verticals

-MBA from Tier 12 B Schools is preferable

-4-8 years of experience of implementation and management of business automation solutions within the space of CRM SFA Marketing Service, PRM etc

-5+ years in executing projects in any one or more of the following technologies Oracle Siebel, Oracle CX Cloud, MS-CRM, and SalesForcecom

-Practical and hands-on experience in implementing, managing Oracle Siebel, Oracle CX Cloud, MS-CRM, and SalesForcecom for SFA, Marketing and Service modules Candidates with consultant certifications for these CRM platforms are preferred

-Strong understanding of enterprise integration - Knowledge of and experience with enterprise systems, including PRM, CRM, SFA, and ERP

-Detailed understanding of Sales & Marketing processes, Customer service processes and Business intelligence gathering

-Experience with requirements gathering, documentation (business requirement, functional specification, as-is process, to-be process, gap analysis, user training documentation etc), hands-on detailed systems, conducting and end user training

-Excellent communication (written and oral) and interpersonal skills, ability to communicate effectively with both a technical audience and business users

-Ability to effectively perform both in a team and as an individual contributor

-Flexibility to travel within and outside of India

-Established thought leadership through publishing white papers, point of views, speaker in forums, conceptualizing frameworks and business solutions

Profile Summary

Type:Company Job

Role:• ERP, CRM - Functional Consultant • ERP, CRM - Technical Consultant Education Bachelors Degree Stream: Any

Industry:IT, Computers - Software

Salary:Undefined

Function:IT

Deadline:28th Jul 2019

Company Profile

Saudi Arabia



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