• Customer Service Executive-Oman Jobs in Muscat - 2088171

    A.A.Al Moosa Enterprises
  • 1 - 2 Years
  • Muscat - Oman
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Job Description


Use company approved sales and service techniques when determining customer needs

Offer optional products to meet customer wants and needs

Prepare all rental and return documents accurately and completely

Qualify each customer using our company rental requirement guidelines

Provide customers assistance with directions, maps, local area information, appropriate service information, etc

Review rental parameters with all customers to ensure a complete understanding of our rates and service charges

Ensure that the return date and time on the rental agreement is accurate

Review all charges at the time of vehicle return

Prepare the Rental Agreement Folder with all required information

Answer the phones to assist customers in a friendly, helpful and prompt manner

Assist customers by effectively resolving all customer service issues

Assist and coordinate customers within the queue to minimize any wait time and promote the most efficient service method as required

Prepare daily key reports and car requirements for the locations in coordination with fleet coordinator

Ensure petty cash claims and fuel slips are regularly maintained and submitted

Regular follow ups on over dues and ensure that the outstanding amount has been conveyed to the customer and charged

Perform additional functions as directed or assumed on personal initiative

Profile Summary

Type:Company Job

Eligibility:Bachelor of Commerce(Commerce).

Industry:Automotive Automobile Auto Accessories


Function:Sales Business Development

Deadline:30th Sep 2019

Desired Candidate Profile

Candidates should have the following:

-Accounting back ground/Accountancy graduate

-Good communication skills

-Excellent customer service skills

-Attested Education Certificate

Company Profile

Not Mentioned

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