Leading Multinational Firm
AED 25,000 + Benefits
NTS Group are currently working with a leading multinational group to recruit a Manager of Customer Services for their HQ based in Dubai.
Reporting into the Executive Director and leading a team of 6 people, the Customer Service Manager is responsible for the delivery of outstanding customer service through effective planning, leadership and development of customer after-sales related activities, policies and procedures.
The three main areas of conce for the Customer Service Manager will be;
- Customer Relationship Management
- Strategic Development
- Team ManagementRequirements- Bachelors degree or equivalent from a recognised college/university
- Professional qualification in Customer Service or similar
- Minimum 5 years of local/Gulf experience in a similar role
- Knowledge of UAE real estate market and rules and regulations preferred
- Experience creating and implementing policies and procedures
- Excellent written and verbal communication skills
NTS Group is a leading specialist recruitment firm and experts at recruiting skilled, qualified and professional people in the Middle East.
Our promise is simple. To provide our clients and candidates an expert, professional and bespoke service whilst maintaining the highest levels of integrity and honesty.
NTS Group specialise within contingency, retained and search based recruitment campaigns across the following sectors;
Finance & Accountancy
Sales & Marketing
To our candidates, we believe in honesty, integrity and supporting you throughout the entire process. We listen to what you want and proactively go to market to assist you in finding your dream job.