1418723
  • Customer Service Representative | 1418723

    Global Investment Banking Organization
  • 2 - 3 Years
  • Jordan - Jordan
This Job is Expired
  • Save Job
  • Posted 20-04-2017123 days ago
  • Job Views: 44
  • Job Applicants: Less than 10

Job Description

Job Description
Candidates will be responding to incoming phone calls regarding various service issues on Bank accounts. Calls will need to be responded to with a high degree of accuracy and speed, while consistently meeting key department performance metrics. Inquiries may include questions about checks, debit cards, retirement and basic finance. Successful applicants will have a positive attitude and professional demeanor. Customer Service or Call Center experience a plus.
Additional Notes:
1. Candidates must have a 4-year degree (preferably in finance) OR financial services (banking) experience. (Note: candidates with only customer service experience, even if in the financial services industry, may not be considered for interview).
2. Candidates must have flexibility in work hours (call center hours are 7 days week, 7a-11p)
3. Candidates must not have any scheduled time off during the training period (period of 9 weeks from start date of 8 31)
4. Bilingual candidates a plus! (Bilingual candidates must be fluent in BOTH English and Spanish).
Candidates will be responding to incoming phone calls regarding various service issues on Brokerage accounts. Calls will need to be responded to with a high degree of accuracy and speed, while consistently meeting key department performance metrics. Inquiries may include questions about checks, debit cards, retirement and basic finance. Successful applicants will have a positive attitude and professional demeanor. Customer Service or Call Center experience a plus.

Profile Summary

Type:Company Job

Eligibility:Bachelor of Commerce(Commerce)

Industry:Banking/Financial Services/Broking

Function: Helpdesk/Customer Service/Telecalling

Deadline:Job Expired

Keyskills

Customer service

Company Profile

Global Investment Banking Organization

This Job is Expired

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