Customer Service Representative

JOB DESCRIPTION

ROLE AND RESPONSIBILITIES
STAR TASKS:
1. Complaint resolution: Target: 8 visit Minimum: 6 visits

GUARDIAN TASKS:
1. Selling and Upselling printer services, MPS, Cartridges.
2. Identifying and sharing opportunities for growth of the business.
3. Reporting

Skills and Competencies:
1. Should be confident and possess excellent communication skills
2. Should be a go getter andself-driven
3. Should be resilient and optimistic
4. Should have excellent listening skills
5. Should have strong relationship building skills
6. Should be logical and analytical

Education and Experience:
1. Bachelors Degree
2. Minimum job requirements: 3-4 years of customer service experience.
3. UAE DL is a must.

COMPANY PROFILE:

German Imaging Technologies is one of the leading companies in the Middle East, specialising in IT sales for the Gulf Region. We incorporate a multicultural environment that promotes development of our employees, and encourages out of the box thinking.

German Imaging Technologies is the UAE market leader in Compatible Toner Cartridge manufacturing. German Imaging Technologies is ISO 9001:2000 certified and operates from its plants in Dubai.

KEY SKILLS

Type Agency Job
Eligibility Basic - Any Graduation
Role Not Mentioned
Industry IT-Hardware & Networking
Salary Incentives
Experience 3 - 5 Years
Function IT Software - System Programming
Openings 1
Deadline 26th Mar 2017
PM Skills Not Mentioned
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