148141
  • Customer Service Representative- Order Management

    Invitrogen Bioservices India Pvt Ltd
  • 0 - 1 Years
  • Bidiya
This Job is Expired

Job Description

1)Perform day to day order processing and adhere to process SLA (Service Level Agreement) in terms of productivity, quality and TAT a.Productivity: Achieving the target within specified time limits as set by supervisor.b.Quality: Achieving the accuracy level as per the set SLA guidelines.c.TAT: Adhering to daily turnaround time for orders as per set TAT guidelines.2)Adhere to process related training manuals.3)Provide inputs to the supervisor on any variations discrepancies in the existing process training manual.4)Update individual production, Query logs and any other process related logs.5)Communicate with Client using verbal and or written mode.6)Ensure all Mandatory trainings are completed within the specified time.7)Ensure all Soft skills related trainings are completed and qualifying criteria met. 8)Get cross trained on at least one additional process within the

Profile Summary

Type:Company Job

Eligibility:(UG - Any Graduate - Any Specialization) AND (PG - Post Graduation Not Required)

Industry:Electricals / Switchgears

Salary:Not Disclosed by Recruiter

Function:Export / Import / Merchandising

Deadline:Job Expired

Company Profile

Invitrogen Bioservices India Pvt Ltd http://invitrogen.com ABOUT INVITROGEN CORPORATION Invitrogen® Corporation provides products and services that support academic and government research institutions, and pharmaceutical and biotech companies worldwide in their efforts to improve the human condition. The company provides essential life science technologies for disease research, drug discovery, and commercial bio production. Invitrogens own research and development efforts are focused on breakthrough innovation in all major areas of biological discovery including functional genomics, proteomics, bio informatics and cell biology    placing Invitrogens products in nearly every major laboratory in the world. Invitrogen® today has about 15000 products that are exclusive to them. Founded in 1987, Invitrogen® is headquartered in Carlsbad, California, and conducts business in more than 80 countries. Globally Invitrogen® employs 5,000 plus professionals specializing in science, research, and customer service, which includes 900 dedicated to Sales. As a leader in the biotech revolution, Invitrogen® is committed to unparalleled excellence and responsible stewardship. To discover how life works is the greatest scientific endeavor of this era, holding promise of fundamental improvement in the human condition. Invitrogen’s quest is to accelerate this search through innovations in science and technologies that expand biological understanding. Success requires passion, intellectual curiosity, and a sense of urgency. Invitrogen® strives for excellence and acts with unyielding integrity in everything it does so that it can serve as responsible stewards in the global life science community. Invitrogen® globally is built on two critical pillars – ‘Innovation’ which focuses on out of the box thinking & Distribution that dives channels of sales, with other functions coming in as a strong support system between the two. 10 12% of the workforce belong to the R&D sector employing about 60% PhDs. Its commitment of 10% of its revenues for high end research activities is evident of its support to R&D. Invitrogen® founded by Lyle Turner & Joe Fernandez has grown from a $71 million company in 1987 to a $1 billion company in 2004. Out of the 10 12 ‘billion dollar’ companies globally, Invitrogen® is the only innovative biotechnology company, which is not in the drug discovery/ manufacturing area. It is the only one among the ‘billion dollar’ Biotech companies in India. It has about 11 business verticals focusing on functional Genomics, Cell Biology, Nucleic Acid purification, Biodefence to Informatics.


This Job is Expired

People who search this job also searched for the following Keywords