2268015
  • Director of Sales & Marketing Jobs in Jeddah - 2268015

    Marriott Hotels Resorts /JW Marriott
  • 2 - 4 Years
  • Jeddah - Saudi Arabia
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Job Description

Functions as the leader of the property s sales department for properties with bookings over 300 peak rooms and significant local catering revenue Manages the propertys reactive and proactive sales efforts Provides day to day leadership to sales associates to achieve property sales objectives with overall responsibility for achieving booking goals and property revenues Implements the brand s service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel s sales objectives Evaluates the property s participation in the various sales channels (eg, Area Sales, Group Sales within the Sales Office, electronic lead channels, etc) and develops strong working relationships to proactively position and market the property Manages the marketing budget to enable development of property specific campaigns, promotions and collateral to drive revenue and meet property objectives Interfaces with regional marketing communications for regional and national promotions pull through Develops and implements property wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand s target customer profile and property associates and provides a return on investment to the owner and Marriott InternationalDemonstrated skills in supervising a teamLodging sales experienceHotel industry work experience, demonstrating progressive career growth and a pattern of exceptional performanceCORE WORK ACTIVITIESManaging Sales ActivitiesManages the development of a strategic account plan for the demand generators in the marketManages the propertys reactive and proactive sales effortsDetermines and develops marketing communication activities, in conjunction with Regional Marketing CommunicationsProvides customer intelligence in evaluating the market and economic trends that may lead to changes in sales strategy to meet or exceed customer expectationsReviews the Strategic Alignment Review (STAR) report, competitive shopping reports and uses other resources to maintain an awareness of the hotel s market positionResearches competitor s sales team strategies to identify ways to grow occupancy and RevPAR and increase market shareAttends sales strategy meetings to provide input on weekly and overall sales strategySuggests innovative marketing ideas and develops deployment strategies to continue to grow market shareEvaluates and supports participation and account deployment with Area Sales and Group Sales within the Sales OfficeServes as the sales contact for the General Manager, property leadership team, Group Sales and Area Sales leadersServes as the sales contact for customers; serves as the customer advocateServes as hotel authority on sales processes and sales contractsServes as the property sales liaison with Area Sales, Group Sales, Revenue Management, Event Management, Regional Marketing Communications and other hotel departments as appropriateParticipates in sales calls with members of the Sales and Marketing team to acquire new business andor close on businessIdentifies public relations opportunities and coordinates activities to augment the overall marketing communication strategySupports the General Manager by coordinating crisis communicationsExecutes and supports Marriott s Customer Service Standards and hotel s Brand StandardsExecutes and supports the operational aspects of business booked (eg, generating proposal, writing contract, customer correspondence)Participates in and practices daily service basics of the brand (eg, , Marriott Hotels and Resorts (MHR) Spirit to Serve Daily Basics, Renaissance Hotels and Resorts (RHR) Savvy Service Basics, Courtyard, SpringHill Suites, Fairfield Inn Basics of the Day, Residence Inn Daily Huddle, or TownePlace Suites Morning Meeting)Implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of serviceMonitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership andor other appropriate stakeholdersMaintains successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and Marriott InternationalImplements the brand s service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel s sales objectivesInterfaces with regional marketing communications for regional and national promotions pull throughPerforms other duties, as assigned, to meet business needsBuilding Successful RelationshipsDevelops strong partnerships with local organizations to further increase brandproduct awarenessDevelops and manages internal key stakeholder relationshipsDevelops strong community and public relations by maintaining property participation in local, regional and national tradeshows and client eventsExecutes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and monitoring their satisfaction before and during their programeventServes the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to MarriottGains understanding of the hotel s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the programeventLeadershipFunctions as the leader of the property s sales department for properties with bookings over 300 peak rooms and significant local catering revenueDevelops sales goals and strategies and verifies alignment with the brand business strategyExecutes the sales strategy in order to meet individual booking goals for both self and staffCoaches leaders of revenue generating departments in developing effective revenue strategies and setting aggressive goals that will drive the propertys financial performanceVerifies Sales team understands and is leveraging Marriott International (MI) demand engines to full potentialWorks with Human Resources, Engineering and Loss Prevention to monitor compliance with local, state and federal regulations andor union requirementsPartners with Human Resources to attract, develop and retain the right people in order to support the strategic priorities of the market

Profile Summary

Type:Company Job

Eligibility:Bachelor of Business Administration(Managem ent).

Industry:Hotels / Hospitality

Function:Sales / Business Development

Deadline:12th Feb 2020

Company Profile

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