• Host / Hostes Jobs in Muscat - 1600042

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Job Description

1) Meets the guests who came to branch with a smiling face

2) Speaks understandably in a clear tone of voice without swallowing words or letters

3) Determines the needs of guests

4) Makes guests sit the right places and creates fullness with maximum efficiency in the branch

5) Makes guests wait when the branch is full

6) Uses the waiting list correctly

7) Solves the guests sitting problems and makes an appropriate statement if no solution is available

8) Talks with guests if necessary

9) Tells the suggestions and complaints of the guests to the Restaurant Manager

10) Collects information from guests and writes them on forms and forwards them to the Head Office

11) Provides and improves the continuity of customer satisfaction and service quality, makes recommendations to the

Restaurant Manager

12) Follows the frequency of guests

13)Ensures that all guests feel special; to provide services in line with the understanding of common service with other employees and to ensure continuity of service

14) Answers the incoming phone calls and directs them to the relevant department if necessary

15) Answers the questions about the branch that may come up with the phone correctly and clearly

16) Takes notes about who called and then informs the relevant superior

17) Prevents the use of the phone except of the business

18) Provides the necessary magazines and newspapers to be kept in operation and makes their checks

19)Suggests food from the menu when the guests are demanding and gives the information about the features of the meal in a complete and correct way

20) Provides accurate, clear and complete answers to questions of the guests about the food or drinks in the menu

21) Takes the necessary notes in the trainings about the menu changings, asks questions if there are points that

heshe does not understand, and heshe has to know all the food information (such as content of food, sauce, cooking grades, how to recommend it etc)

22) To pay attention to individual hygiene and cleanliness

23) To pay attention to the appearance, hair, makeup and general care and to reflect the style of the branch

24)Dress in accordance with the dress code (Always clean and ironed uniform, clip a name badge, well cared for hair and nails)

Profile Summary

Type:Company Job

Role:Hostess/ Host Education High School or Equivalent Stream: Any

Industry:Hotels, Restaurant


Function:Hotels/ restaurants

Deadline:03rd Aug 2019



Company Profile

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