• IT Quality Manager – Process Management & Improvement

    SABB | 1392064

This Job is Expired
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  • Openings: 1
  • Posted 81 days ago
  • Job Views: 26
  • Job Applicants: 13

Job Description

The role holder is responsible for designing and implementing quality assurance and improvement through frameworks, standards, techniques, tools, and measures for the Information Technology (IT) services within the organisation.

KEY RESPONSIBILITIES:
Conduct the main responsibilities of the relevant quality function like: Process Improvement, Problem Management, Change Management, Release Management, Configuration Management, Project Quality, Test Management, etc.
Develop and implement quality assurance processes, best practices, methodologies and measures for new or enhanced services, projects, processes or changes.
Coordinate and implement IT Service Management processes, IT Governance processes, and portfolio and project management processes.
Assist in the implementation and governance of enterprise architecture.
Conduct regular reviews to measure and assure adherence to established Quality Assurance (QA) standards for processes, projects, changes, and corresponding documentation.
Produce reports about the performance of relevant processes and any other required reports.
Develop and maintain documentation and procedural standards.
Assists in interfacing with Database Administrators, Systems Administrators, Application Developers, and IT Managers on quality assurance responsibilities and issues.
Work closely with the other departments to ensure that they comply with the IT policies, procedures and standards.
Provide consultation on the quality assurance processes, policies, procedures and standards requirements to the IT teams.
Take necessary action to close the internal or external audit observations.

Profile Summary

Type:Agency Job

Eligibility:Bachelors degree / higher diploma

Role:Information Technology

Salary:Unspecified

Deadline:Job Expired

Company Profile

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This Job is Expired

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