2077263
  • IT Support Engineer PMP / ITIL Preferred Contract Jobs Jobs in Abu Dhabi - 2077263

    Cantaloupe
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Job Description

We have a job opportunity which may be of interest to you. We are looking for a IT support Engineer - Preferred PMP or ITIL certified, min 4 to 6 yrs of exp . Immediate joining. Job Location : Abu Dhabi Duration : Long term Responsible to provide IT network and data centre support for processes and services for internal and external voice & data network and centralized computing services to provide engineering, management, troubleshooting and governing of the entire IT operations effort JD Proactively monitor daily business service level agreements (SLAs). Define service level agreements (SLAs) in relation to contracted services, ensuring the SLAs are achieved. Manage the IT service delivery team including responsibility for service desk, application support to make sure they follow the agreed polices/procedure Troubleshoot and resolve trouble tickets related to technical difficulties with hardware, software, and the network. Prepare and setup computer machines using a standardized preconfigured image disks Deploy OS service packs, patches and updates on all end user computer machines Install and update standardized Anti-Virus software on all end user machines Setup network accounts for end users, Diagnose and quickly resolve a wide range of Windows applications and networking problems to help minimize downtime Setup, support and maintain access point devices across the Eagle Hills Diyar Ensure security and upgrades are applied and kept up to date on desktops and laptops Lead process, standards, guidelines and policy for IT governance requirements. Draft and track new policies to accommodate changing environment Initiate revisions to maintain the policies accuracy and create end user awareness Initiate Green ICT policies - create green strategy roadmap Collaborate with HR to ensure new employees with have appropriate levels of IT Governance training; Monitor the IT Service Delivery Team including responsibility for service desk, desktop support, application support Validate changes and updates meet existing audit requirements; Define the standards, processes/procedures to be followed by all project teams in regards to governance deliverables Job-Specific Skills: Strong understanding of IT Applications Projects and its deliverables 2 years of proven project management experience in IT business role Excellent technical and non-technical communication skills Strong analytical and decision-making abilities requires occasional traveling to locations and being on-call on non-working hourExceptional communication skills and able to work in a dynamic, fast paced, diverse environment. Preferred Qualifications: Bachelors degree in Computer Science, Technology or related field PMP or ITIL certification preferred Preferred Experience: 4 - 6 years of experience with large enterprise organizations in IT network, Project Management or IT Service Delivery If suitable, email your CV at [HIDDEN TEXT] with following details. 1. Relevant Experience (Years) 2. Notice Period 3. Current Salary 4. Expected Salary Job Type: Contract

Profile Summary

Type:Company Job

Role:Software Engineer/ Programmer Education High School or Equivalent Stream: Any

Industry:IT, Computers - Software

Salary:Undefined

Function:IT

Deadline:11th Sep 2019

Company Profile

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