1584983
  • Key Account Manager

    Ghobash Group
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Job Description

Gulf Commercial Group - Engineering Services is now looking to hire a Key Account Manager The Key Account Manager will be the lead point of contact for all key client matters, anticipate the clients needs, work within the company to ensure deadlines for client are met, and help the client succeed. The key account manager will also bring in new business from existing clients or contacts, and will develop new relationships with potential clients. This role also plays an integral role in new business pitches and hold responsibility for the effective on-boarding of new clients. The candidate is also responsible for the development and achievement of sales in industrial and engineering products / solutions in Oil & Gas, Power, Water, Cement, Food & Beverage sectors as well as downstream and process engineering applications. Key Responsibilities Developing a solid and trusting relationship between major key clients (ADNOC Group) and company Resolving key client issues and complaints Developing a complete understanding of key account needs Managing communications between key clients and internal teams Meeting all client needs and deliverables according to proposed timelines Analyzing client data to provide customer relationship management Expanding relationships and bringing in new clients Identify customer requirements and offer GCG scope of supply and explore new areas of business development Responsible for development and delivery of product presentation to customers during one-on-one client meetings or at field events such as conferences, seminars Generate sales leads through the existing customer base and explore new customer & vendor base for the designated territory Maintain customer database (current and prospective) and develop strong relationship with key stakeholders in the in the assigned area Identify customer requirements and offer GCG scope of supply and explore new areas of business development Responsible for development and delivery of product presentation to customers during one-on-one client meetings or at field events such as conferences, seminars Work with the Pre Sales team to prepare and produce a compliant technical proposal that addresses customer requirements; offering solutions that optimize value for both the customer and the firm Pursue customers on the proposals submitted and convert it into a purchase order focusing on profit maximization Coordinate with Pre Sales team to ensure that post order customer requirements are met Register sales leads generated in CRM and update regularly to ensure quality of data/information. Prepare and submit reports (weekly call plan activity report, monthly/quarterly forecast report etc.) to the Department Head Ensure high level of customer satisfaction through business and technical support to customer accounts; identifying and resolving customer challenges, and escalating as required Monitor and analyze sales and marketing activities of key competitors Experienced in Account & Channel Management, developing and implementing strategies based on account potential Analyze Win / Loss, market potential and account potential REQUIREMENTS: Educational Qualification REQUIREMENTS: 8-10 years of experience in Sales & Marketing role selling Systems & Solutions for Automation, Field Instruments & Control products Skills & Professional REQUIREMENTS: Proficient in Microsoft Office, Word, Excel and PowerPoint Experience in working with CRM systems Valid UAE driving license is mandatory Native Arabic Speaker. Experience REQUIREMENTS: 3-4 years of relevant Industry experience in UAE Proficient in Commercial/Technical review processes Familiarity with field instruments (Temperature, Pressure, Level & Flow) and control systems (DCS/SCADA/PLC) Familiarity with different categories of Pumps and Valves and their application areas Attributes and Behaviours: Self-motivated and self-directed Excellent interpersonal relationship skills In-depth understanding of company key clients and their position in the industry Strong negotiation skills, with ability follow-through on client contracts Ability to multitask and manage more than one client account Proven results of delivering client solutions and meeting sales goals

Profile Summary

Type:Company Job

Deadline:04th Jun 2019

Company Profile

Incepted in the late 70s, Ghobash Group has become one of the resilient business conglomerates in UAE. The privately-owned group has expanded to geographies across the Middle East, Asia, Africa and Europe through its diversified business arms.
Focused on growth through value-creation, Ghobash Group has advanced with successful milestones over the years in its business industries: Technology, Chemicals, Engineering, Oil & Gas, Water, Energy, Pharmaceutical, Retail, Trading and Real Estate.
CNS, GCG Office Imaging, Tawazon Chemical, E&I Emirates, GCG Engineering Services, Arabian Ethicals, Ataya Fashion, Prime Hospitality, and Makeen Properties. The Group has also formed Joint Ventures over the years such as Sahara Center sustaining its momentum of successful milestones throughout the years.
Sustainability, innovation, diversification, and ownership are amongst the key values the Group has been practicing for decades. Working with partners, who share the same values, the Group has added value throughout the years through profitable investment opportunities in both the private and public sectors.
In depth experience, combined with a granular knowledge of the regional economy, enables Ghobash Group to identify, and provide access to the best business opportunities across the region.
Committed to diversified growth, Ghobash Group is headquartered in the United Arab Emirates and services through its offices and factories in Saudi Arabia, Oman, India, Iraq, and Africa.
The Group values its people as family and its customers as long term partners. Embracing excellence yet keeping it personal is a key strength of the Group which is a characteristic that has not faded since its inception.
Driving success through its people and partners, with its diverse business arm, Ghobash group aims to continue to grow adding value with every opportunity, every transaction, every employee life, every partner business, every community across varied geographies.
Together we make a difference.



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