Manager, Employee Relations -Human Resources - 3425996

Standard Chartered Bank Ltd
  • Manager, Employee Relations -Human Resources Jobs in Dubai - 3425996

    Standard Chartered Bank Ltd
  • 0 - 3 Years
  • Dubai (Dubai)
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Job Description

About Standard Chartered

We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East

To us, good performance is about much more than turning a profit Its about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good

Were committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation This in turn helps us to provide better support to our broad client base

The Role Responsibilities

End to End Case Management of Grievance Cases

Work with the HRBP, business and countryregional ER Head to agree the Grievance representatives to investigate and hear the Grievance
Make arrangements for Grievance Hearing including issuing hearing invitestatement of complaint
Conduct the Grievance hearing or support the Grievance representative to conduct the Grievance hearing as the case may be
Complete analysis of datafacts and reach a fair and consistent resolutionconclusion which minimises the risk to the Bank
Update ERCMS at the initiation and conclusion of Grievance
Update relevant stakeholders with key findings including any disciplinary actions recommended

End to End Case Management of Complex Disciplinary Cases

Level of Involvement and support with the Investigations phase based on case nature and complexity
Conduct due fact finding and investigatory interviews including preparation of witness statements and investigation report
Make arrangements for the Disciplinary Hearing including issuing hearing invitestatement of disciplinary case and provision of evidence
Conduct of the Disciplinary hearing through supporting the hearing manager as required
Complete analysis of datafacts and reach a fair and consistent conclusion which minimises the risk to the Bank
Update relevant stakeholders with key findings and any relevant information, including any recommendations
Update ERCMS system at the initiation of the hearing and conclusion of disciplinary hearing andor appeal
Update HRBP andor relevant teams in case of a disciplinary action so that it could be highlighted for any potential impact

Effectively manage key stakeholder relationships

Build external networks (eg ER Forums, Employee Associations, etc) and remain up to date with ER and legislative changedevelopments and be viewed both internally and externally as an expert in the ER field
Build internal networks with HRBPs and business stakeholders where required
Collaborate with HR Legal and Compliance andor external legal counsel for advice on interpretation of local laws and regulations and ER policies, procedures, cases in-country
Collaborate with Labour Ministries re development and application of government policy

Managing employee-related risk across the region

Provide commentary regarding ER MIS and escalate country ER risks based on trends or any new findingsissues
Understand current local employment and discrimination lawcase developments and be able to anticipate implications for the Bank
Create and implement suitable actions to mitigate identified risks
Work with HR Legal and external counsel regarding data disclosure requests, litigation cases and preparation for appearance at Labour CourtEmployment Tribunal

Support Education and Training of HR and Line Managers

With the CountryRegional ER Head proactively support, advise update, educate and train HRBPs and line managers across the ER product areas

Our Ideal Candidate

Essential Role model and champion the Banks values and behaviors
Preferred ER specialist work experience
Proven track record and in depth experience of ER investigations and case management
Strong understanding of the UAE local legislative and regulatory landscape
Effective networker and organizational influencer
Commercially astute
Strong collaboration
Ability to clearly and accurately analyze, interpret and communicate relevant and complex information
Good coaching, networking, influencing & negotiating skills
Ability to assess risk & identify pragmatic solutions in context of conflicting demands
Ability to develop & gain credibility within the organization in respect of ER expertise


Experience in an international professional services banking environment
Proven experience in working in a complex matrix, with demanding and fast paced client groups
Experience of ER product & policy development

Apply now to join the Bank for those with big career ambitions

To view information on our benefits including our flexible working please visit our career pages

Profile Summary

Type:Company Job

Role:Admin/Facilities Mgmt

Industry:Banking/Financial Services/Broking

Salary:As per Industry Standards


Deadline:01st Feb 2025

Company Profile

Company:Standard Chartered Bank Ltd
Industry Banking, Financial Services & Insurance (Banking - Retail, Corporate, Co-operative)
Company Turnover 10000 - 10000+ Crores
Company Size 10001 - 10001+ Employees

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