Onsite Desktop Support Engineer - 3426034

NTT Data Vertex Software Inc.
  • Onsite Desktop Support Engineer Jobs in Dubai - 3426034

    NTT Data Vertex Software Inc.
  • 0 - 3 Years
  • Dubai (Dubai)
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3426034

Job Description

Onsite Desktop Support Engineer

Date Feb 11, 2020

Location Dubai, DU, AE

Company NTT DATA Services

Req ID 86256

At NTT DATA Services, we know that with the right people on board, anything is possible The quality, integrity, and commitment of our employees are key factors in our companys growth, market presence and our ability to help our clients stay a step ahead of the competition By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA Services and for the people who work here

NTT DATA Services currently seeks a Onsite Desktop Support Engineer to join our team in Dubai, Dubayy (AE-DU), United Arab Emirates (AE)

Onsite Desktop Support Engineer

Dubai, UAE

At NTT DATA Services, we know that with the right people on board, anything is possible The quality, integrity, and commitment of our employees have been key factors in our companys growth and market presence By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA Services and for the people who work here

NTT DATA Services currently seeks a Onsite Desktop Support Engineer to join our team in Dubai

Overview and Responsibilities

Provide investigation, diagnosis, resolution and recovery for hardwaresoftware problems When unable to resolve, escalate to second or third level in accordance with Help Desk escalation processes
Maintain overall ownership of users issue & service ensuring that they receive resolution within a reasonable timeframe
Provide initial assessment of urgency and business impact on all support calls
Manage service requests, software installations, new computer setups, upgrades, etc
Record incident resolutions in the Help Desk tool
Provide enhancement request feedback to IT regarding technology environment and customer needs through the defined processes
Support the following technologies Microsoft Office 2007 products Outlook, Word, Excel, Access, Internet Explorer, Windows XP, desktops, laptops, printers, networked copiers, NICs, basic LANWAN connectivity and others as assigned

Essential Requirements

Bachelors degree or similar
Ability to work independently and in a team environment
Ability to communicate well with internal and external contacts
Proficiency in Microsoft Word, Excel, troubleshooting

Benefits

Our people are the most critical component of our long-term success and their health and wellbeing are our priority You will enjoy a comprehensive, locally competitive benefits package

About NTT DATA Services

NTT DATA Services, Inc, together with its subsidiaries, is a leading business and IT services provider and global innovation partner, and part of the NTT DATA Services family of companies, with 80,000 professionals based in over 40 countries NTT DATA Services combines global reach and local intimacy to provide premier professional services, including consulting, application services, business process and IT outsourcing, and cloud-based solutions NTT DATA Services is part of NTT Group, one of the worlds largest technology services companies, generating more than $100 billion in annual revenues, and partner to 80 PERCENT of the Fortune Global 100 Visit wwwnttdatacomamericas to learn how our consultants, projects, managed services, and outsourcing engagements deliver value for a range of businesses and government agencies

Equal Opportunity Employer Policy

NTT DATA Services, Inc (the Company) is an equal opportunity employer and makes employment decisions on the basis of merit and business needs The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law

To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result

LI-EMEA

This position is only available to those interested in direct staff employment opportunities with NTT DATA, Inc or its subsidiaries Please note, 1099 or corp-2-corp contractors or the equivalent will NOT be considered We offer a full comprehensive benefits package that starts from your first day of employment

About NTT DATA Services

NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most We deliver tangible business results by combining deep industry expertise with applied innovations in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services

NTT DATA Services, headquartered in Plano, Texas, is a division of NTT DATA Corporation, a top 10 global business and IT services provider with 118,000 professionals in more than 50 countries, and NTT Group, a partner to 88 percent of the Fortune 100 Visit nttdataservicescom to learn more

NTT DATA, Inc (the Company) is an equal opportunity employer and makes employment decisions on the basis of merit and business needs The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result

Job Segment Consulting, Cloud, Network, Technical Support, Information Technology, Technology

Profile Summary

Type:Company Job

Role:H/W Installation/Maintenan ce

Industry:Software Services, Internet/Dot com/ISP

Salary:As per Industry Standards

Function:IT Hardware : Hardware Products & Services

Deadline:01st Feb 2025

Company Profile

Company:NTT Data Vertex Software Inc.
Website http://www.nttdata.com
Industry Technology (IT, Telecom, Dot Com etc) (Software Consulting, Software Services Companies)
Company Turnover 10000 - 10000+ Crores
Company Size 10001 - 10001+ Employees



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