• PGTR HBU IMEA Service Manager Jobs in Dubai - 2014407

    ABB India Ltd
  • 10 - 13 Years
  • Dubai (Dubai)
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Job Description

PGTR HBU IMEA Service Manager, Dubai, UAE You as a PGTR HBU IMEA Service Manager will be a part of the Power Grids division and will be based in any part of IMEA region In this role, you will be responsible to lead the growth of the Service business through countries and Business Units or Product Groups to ensure achievement of performance targets and Implement and further develop the Group Service strategy in own area of responsibility Participate in the creation and roll out of the Service strategy Drive the localization and implementation of the Service strategy across the HUB

Senior professionals ( > 5 years of work experience)

Tasks Your tasks as a PGTR HBU IMEA Service Manager will include the following

Service growth Develop and drive local growth initiatives with the HUB Recognize white spots and builds and supports business cases for Global Business Unit investment opportunities Manage entries into new markets together with the Division or Business Unit Lead cross-country and cross-Business Unit Service mergers and acquisitions

Performance Targets Participate with the HUB in establishing financial targets Report progress on strategy implementation across the Region

Customer Approach Drive improvement in Service Net Promoter Scores (NPS) across the HUB, building a sustainable customer approach to ensure overall global client growth, satisfaction and retention Lead processes to reconcile diversity between the Divisions and capitalize on Division synergies in order to shape one voice for Service at ABB

Sales Lead Service sales and account management, working with customers at the top level to position ABB as a service provider and supporting Divisions and Business Units to build up the local presence and local Service stations Lead installed base (IB) management, identification and market analyses

Operational Excellence Ensure implementation of standard Service platforms across the Business Units Promote synergies and develops Service delivery processes to drive efficiency Drive operational excellence and continuous improvement of the business, promoting sharing of experience and leading practices in Service across the Regions and Business Units

Service organization Responsible for optimizing the Service delivery process Leads consolidation of functions across the Region where applicable, eg training, logistics and spares Lead in the identification and building of hubs to serve across geographies

Health, safety and Integrity Drive day to day service safety and integrity and implements Group initiatives in order to embed a culture of health and safety and integrity across the organization

People leadership and Development Drive the development of local capabilities and the implementation of cross-Business Unit development and training programs Leads development of domain expertise

Requirements Ideally you should have a Bachelor Degree in BA or BS Engineering (MBA preferred) with minimum 10 years of experience in service sales or field services Experience in leading mid-size teams with Profit & Loss accountability Strong background in transformers andor the power industry

Additional information Please note ABB reserves the rights to withdraw this job publication at any given time

Location Dubai, Generic, UtdArab Emir

Contract type RegularPermanent Business unit Business Unit Transformers

ABB (ABBN SIX Swiss Ex) is a pioneering technology leader in power grids, electrification products, industrial automation and robotics and motion, serving customers in utilities, industry and transport & infrastructure globally Continuing a history of innovation spanning more than 130 years, ABB today is writing the future of industrial digitalization with two clear value propositions bringing electricity from any power plant to any plug and automating industries from natural resources to finished products As title partner in ABB Formula E, the fully electric international FIA motorsport class, ABB is pushing the boundaries of e-mobility to contribute to a sustainable future ABB operates in more than 100 countries with about 147,000 employees wwwabbcom

Profile Summary

Type:Company Job


Industry:Manufacturing/Industrial, Projects/Infrastructure/Power/Energy

Salary:As per Industry Standards


Deadline:17th Feb 2020

Company Profile

Company:ABB India Ltd
Website http://www.abb.com/
Industry Heavy Machinery/Capital Goods & Industrial Supplies (Power Equipment, Cables, EPC)
Company Turnover 5000 - 10000 Crores
Company Size 10001 - 10001+ Employees

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