1584602
  • Room Attendant

    Kempinski Hotel
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Job Description

Room Attendant The incumbent in this position is responsible for cleaning guest rooms, corridors, floor public areas and pantries according to standards established by the hotel Marsa Malaz Kempinski, The Pearl - Doha Marsa Malaz Kempinski, The Pearl - Doha is located on its own secluded island, just steps away from numerous entertainment and dining options at the glamourous destination of The Pearl, in the capital of Qatar. Showcasing the finest European architecture, blended with traditional Arabian elements, Marsa Malaz Kempinski boasts 281 luxurious rooms - including 69 suites, two Presidential suites and two Royal suites. Key Responsibilities: - Clean assigned guest rooms according to standards established by the hotel. It involves, but not limited to, making the bed, dusting the room and furniture, replenishing guest room and bath supplies, cleaning the bathroom, vacuuming the carpet. - Whilst cleaning the room, verify that all is in proper condition and order of functioning and reports to Supervisor any items that need repair. - Clean corridors and floor public areas around guest rooms assigned. Also maintain cleanliness of equipment and pantries. - Keep informed of hotel product and service knowledge in order to answer guest questions. - Answer all guest questions / requests in a friendly and caring manner, take appropriate actions or if needed, refer the matters to the relevant persons to handle. It may be providing information, giving an extra item such as a towel, etc. - Write down on their assignment sheets relevant information for record purposes and possible future inquiries. At the end of shift, report special attention guest, unusual situations, incidents that need follow up, to ensure consistency and guest satisfaction. - Verify the physical status of room and updates Order Taker of any discrepancies found. - Report at once to Supervisor and Order Taker lost and found items and coordinates with Order Taker when to bring items down. - Provide the turn down service to assigned guest rooms according to standards established by the hotel. It involves, but not limited to, turning down the bed, replenishing guest room and bath supplies and cleaning the bathroom if necessary. Help control guest and cleaning supplies to save costs. - Clean assigned guest rooms, the late check out and late service required by guests, according to standards established by the hotel. It involves, but not limited to, making the bed, dusting the room and furniture, replenishing guest room and bath supplies, cleaning the bathroom, vacuuming the carpet. - Whilst cleaning the room, verify that all is in proper condition and order of functioning and report to Supervisor any items that need repair. - Clean corridors and floor public areas around guest rooms assigned. Also maintain cleanliness of equipment and pantries. - Keep informed of hotel products and services knowledge in order to answer guest questions. REQUIREMENTS: Desired Skills & Qualifications: - Previous hotel-related experience beneficial - Attention to details - Flexibility in terms of scheduling - Physical ability to clean 13 rooms per day according to standards - Physical ability to push and pull the room attendant cart About Kempinski Hoteliers since 1897, we have travelled the world in search of the most fascinating destinations without ever forgetting the finest traditions of our European heritage. We are dedicated to please, educated to entertain, and we never compromise on the European elegance of service. We pride ourselves on delivering a beautiful performance for each and every one of our guests. And for our employees, we provide a stage on which they can flourish and realise their full potential. Embrace an experience as individual as you are!

Profile Summary

Type:Company Job

Deadline:03rd Jun 2019

Keyskills

Room Attendant

Company Profile

The Kempinski name is proudly borne by a growing collection of distinguished properties around the world. As Europes oldest luxury hotel group, we are committed to providing our guests with memorable journeys inspired by exquisite European flair. We believe life should be lived with style.
Each year, an increasing number of guests come to appreciate these qualities, as Kempinski adds new, exciting destinations in Europe, the Middle East, Africa, Asia and The Americas. While this growth reflects the strength and success of the Kempinski brand, the collection will remain a limited one, where exclusivity can be nurtured and individuality can flourish.
We believe that our prestigious, European heritage puts Kempinski in a unique position to satisfy the expectations of the stylish and discerning traveller. Its not just to simply provide a hotel bed and a meal, at Kempinski its all about bringing a story to life.
Since 1897, our employees have been a part of creating history around the world. From historic buildings to the most avant-garde of modern architecture, our properties are the setting for some of lifes greatest moments. Weve witnessed historic meetings between world leaders, celebrities taking sanctuary in the world of privacy we create for them, and created incredible memories for guests on a once-in-a-lifetime journey.
We are wholeheartedly committed to providing perfection for our guests at every moment and in every way. Perhaps its something as life-changing as a wedding celebration, where our attention to detail and perfect service mean that your special day goes without a hitch. Or perhaps its as simple as the note left on your pillow at night, which thoughtfully lets you know the weather tomorrow so you know how to dress in the morning. At Kempinski, we are each personally responsible for creating rich and meaningful experiences for our guests.



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