Careem is the internet platform for the greater Middle East region A pioneer of the regions ride-hailing economy, Careem is expanding services across its platform to become the regions everyday Super App Careems mission is to simplify and improve the lives of people and build an awesome organisation that inspires Established in July 2012, Careem operates in over 100 cities across 13 countries and has created more than one million employment opportunities in the region Careem became a wholly owned subsidiary of Uber Technologies, Inc in January 2020 wwwcareemcomJob RoleThis position will drive sales by strengthening the relationship with our corporate customers and strategic partnerships This will be accomplished through a robust customer retention program that enables communication with customers and partners in a personalized manner while leveraging the ability to translate customer insights into actions for customer serviceKey AccountabilitiesClient relationship and management for corporate customers and strategic partnersCorporate customer retention and growth - establish strong customer relations while representing local and national clients professionallyConduct and lead corporate customer training workshops, capture feedback and develop action plans to improve customer experienceWork closely with Sales team to develop and implement strategies that grow the corporate customer and strategic partnership base and drive sale & traffic, leveraging CRM and programsMonitor and analyze customer data to identify key areas of focus and problem-solving customers concernsManage the customer retention and engagement strategy, executing timely and accurate deliveries of corporate communications to achieve business goalsResponsible for accounts receivable & maintaining healthy aging for his accountsFollow up on day to day corporate opsExplore the chance of increasing business volume with existing accountsFollow up with the potential accounts and to tailor model to meet their demand
Eligibility:Any Graduation, Bachelor of Commerce(Commerce).
Industry:Logistics / Transportation / Warehousing / Courier
Function:Accounts / Taxation / Audit / Company Secretary
Deadline:07th Feb 2025
Senior Account Executive (Careem Bus)