Service Engineer - MFP - Kuwait Based job Opening - 3425750

Kuwait Documents Technology Co. W.L.L
  • Service Engineer - MFP - Kuwait Based job Opening Jobs in Al Kuwait - 3425750

    Kuwait Documents Technology Co. W.L.L
  • 3 - 5 Years
  • Al Kuwait - Kuwait
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3425750

Job Description

The MFPs Engineer is a professional who installs new MFPs, configure MFPs on network, maintain and ensures the proper function of standalone printers, scanners or Network MFPs including repair and replacement They should have a good understanding of all hardware and software related issues of MFPs The technicians will be responsible for the timely and cost-effective maintenance and repair of office product equipment and for promoting and maintaining a high level of customer satisfaction with our service and products The Printer Technician will provide technical assistance with the installation of new machines The professionals must monitor the machines for quality issues It is the responsibility of the Printer Technician to place order for additional parts and supplies to refill the inventory The Technician must accurately identify and resolve any technical issues and ensure optimum operating condition The Printer Technician will have to take up tasks such as new equipment set-ups, equipment reconditioning and general technical service They must collaborate with the other technicians to keep up the optimum response time and customer satisfaction The technician must keep track of the technician metrics such as response time, calls per day, parts cost per call The technicians must be able to complete and possess the following successfullyRequired Candidate profile Knowledge of Basic Networking Computer and analytical skills Prior experience in the maintenance and repair of MFPs manufactured priorities for engineers with Ricoh Knowledge Possess excellent customer service and communication skills Complete all administrative aspects of the job on time and error-free Provide accurate feedback with close call information, parts usage reporting and customer meter readings Must be able to problem solve, conduct is written and verbal communication, read and comprehend technical informationPerks and BenefitsAs per the candidates competencies and discussion

Profile Summary

Type:Company Job

Eligibility:Other(Other), Diploma.

Industry:IT-Hardware & Networking

Function:Engineering

Deadline:01st Feb 2025

Company Profile

Not Mentioned



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