• Software Specialist (technical Support) - 191621

    eClinicalworks India Pvt. Ltd.
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Job Description

Position Overview:Fluency in English Communication Willing to Work in 24
*7 Shifts Job Functions / Responsibilities:Find technical solutions on issues or queries related to unknown or new scenarios Meet set SLAs Manage relationships with clients Work with cross&functional teams as and when required Keep up&to&date with all eClinicalWorks products and its enhancements Maintain excellent customer satisfaction level Other duties as assigned Skills Required: Bachelors or Masters Degree in Computer Science or Information Technology or a related field (such as BE, BTech, MTech, BCA, MCA, BSc IT, MSc IT) Proficient with relational databases (SQL Queries) Excellent knowledge on basic RDBMS Concepts Knowledge / Experience with Java or .Net (OOPs Concepts) Experience with Internet Protocols, HTTP / HTTPs Knowledge of basic networking fundamentals Experience with XML / XSL Experience with Web Application Server(s) Understanding of multi&tier web architecture Knowledge of SQL Server 2005, 2008 and My SQL Knowledge of server side programming using VB/ COM, .Net and/or Java would be an advantage Prior technical support experience shall be an advantage Prompt, responsive, responsible and friendly approach to customer situations Other Skills / Abilities: Professional telephone etiquettes Ability to balance multiple priorities Ability to handle difficult situations Hard working smart individual Eager to learn new things Excellent customer service orientation Strong analytical and problem solving skills Excellent attitude and spirit of cooperation Strong interpersonal and communications skills Benefits:Best Professional Experience Opportunity for Career & Professional Growth Healthy Work Environment Pick & Drop facility for all employees based in Ahmedabad & Gandhinagar Meals at subsidized rate Medical insurance for self and for family members upon successful completion of 6 months

Profile Summary

Type:Company Job

Eligibility:(UG - B.Tech/B.E. - Computers, B.Sc - Computers, BCA - Computers) OR (PG - MCA - Computers, M.Sc - Computers, M.Tech - Computers)

Industry:IT-Software/ Software Services

Salary:Not Disclosed by Recruiter

Function:IT Software - Application Programming / Maintenance

Deadline:04th Aug 2019

Company Profile

eClinicalworks India Pvt. Ltd. http://www.eclinicalworks.com eClinicalWorks is a privately held, profitable company that focuses on establishing long term relationships with customers. Our software is used by doctors and their staff in smallest to the largest set up in the USA. eClinicalWorks is a leader in ambulatory clinical solutions. Our solutions extend the use of Electronic Health Records (EHR) beyond practice (clinic/hospital) walls with the latest technologies and create community wide records. Our core products are Electronic Medical Records (EMR) and Practice Management (PM).eClinicalWorks employs more than 2000 people across its locations. We are headquartered in Westborough, Massachusetts, USA. We also have offices in New York, Atlanta, Chicago, California, Mumbai and Ahmedabad. We have a large infrastructure with many data centers across the USA.We are a product based company designing and implementing our own Software. We are very rapid in research & development and innovation in the HealthCare IT industry. We believe in providing growth to our employees within the company.

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