Solution Engineer - Kuwait Based job Opening - 3425772

Kuwait Documents Technology Co. W.L.L
  • Solution Engineer - Kuwait Based job Opening Jobs in Al Kuwait - 3425772

    Kuwait Documents Technology Co. W.L.L
  • 3 - 5 Years
  • Al Kuwait - Kuwait
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3425772

Job Description

As a Solution Engineer for our Software Solution division, you will be working in a small but passionate team, delivering excellent service to our customersYoull be out in the field most of the time, providing level 2 support across a wide range of technologies Youll have the full support of our senior team but will need to be comfortable working autonomously Youll be Providing Onsite Tier 2 support for customer tickets that cant be resolved remotely by the Service Desk Troubleshooting and resolving reported faults in the quickest time possible Building and maintaining exceptional relationships with customers and users Keeping customers fully informed of progress on tickets Updating all relevant information in our ticketing system Involved in project work as requiredRequired Candidate profileWere looking for someone passionate about technology, continuous learning and improvement Youll need a great attitude and Microsoft certifications andor a computing systems qualification Bachelor of Engineering or Bachelor of Science in electronics Computer Science IT Excellent communication skills Exceptional customer service skills Self-managing and calm under pressure Knowledge of most of the following Microsoft servers, Windows, Exchange, Active Directory, Office 365, WAN, LAN networks, TCPIP model, VPNs, MAC, and Apple OSX and IOS, Antivirus technologies, VMware and Hyper-V, DNS, DHCP, Database, SQL Experience developing IT and cloud infrastructure Up to date understanding of best practices regarding system security measuresPerks and BenefitsAs per the candidates competencies and discussion

Profile Summary

Type:Company Job

Eligibility:Other(Other), Bachelor of Technology/Engineering .

Industry:IT-Hardware & Networking

Function:Engineering

Deadline:01st Feb 2025

Company Profile

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