Project Director
Project Director
(15-17 Yrs )I-Expatriate |
Manama, Bahrain |
20-07-2017Project Director
The Role
To manage architectural/engineering design projects within the parameters of time, budget and quality. The position will customarily be supported by a Project Manager and Design Manager.
Requirements
General:
· To provide leadership and direction to the Project Delivery Team ensuring timely and effective decision making
· To act as focal point for all future developments and changes proposed for current and future projects
· To ensure the effective implementation of Procedures and Best Practice in line with the requirements of the business
· Appointment and commercial management of all required sub-consultants or other services
· To carry out the day-to-day management of the Project.
· Establish and manage project scope and objectives
· Resolution of technical and commercial disputes
· Identify and manage project specific risks
· Develop and maintain internal and external communication plans and maintain responsibility for all external communication
· Coordinate the services being provided by all parties, including other Business Sectors and sub-consultants.
Client:
· To provide front line communication and contact with the Client effectively managing Client expectations and ensuring Client satisfaction in line with the project scope
· To provide strategic advice for the Client with respect to overall development issues
· Liaison with the Client and Project Stakeholders
· Provide the principle point of contact with the client for the delivery of the Project services, and through which other Business Sectors and sub-consultants operate.
Program:
· To coordinate an overall schedule of meetings
· To specifically ensure that workshops deliver requirements
· Ensure the quality and timeliness of service delivery to clients
· Preparation, management and implementation of the project schedule with particular emphasis on:
· Statutory Authority approvals
· Design reviews
· Efficient delivery of project milestones
· Communication with Project Stakeholders including issue of schedule where appropriate
Cost:
· Oversee claims management
· Overall Financial management of the project including:
o Preparation and maintenance of the Project Cost Plan
o Cash collection
o Management of Change Control
o Maintain agreed cash flow objectives by billing in accordance with the agreement.
· Preparation of and responsibility for performance measurement and cost reports and in particular the Monthly Project Review.
· Review deliverables against the resource and project schedules to establish performance against spend and programme to enable an accurate cost to complete to be maintained.
· Establish and maintain the administration and finance requirements through Deltek.
Scope & Quality:
· To direct policy on the standard and quality of outputs
· Preparation of the overall project brief and project management plan and manage delivery against the plan
· Ensure that contractual deliverables are produced to the quality standards required, issued on time and in compliance with the clients requirements
· Monitoring quality of the work with respect to Project/Client requirements
· Reporting:
· To establish, implement and maintain a Project Reporting Plan
· Report to Senior management by exception.
· Chair and Issue meeting minutes of all formal project meetings with external and internal parties2017-07-20 13:44:22
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Housekeeping Supervisor/ Executive House...
Housekeeping Supervisor/ Executive Housekeeper
(3-8 Yrs )Kooheji Contractors co. |
Manama - Bahrain |
19-07-2017Job Purpose : Responsible to upkeep the entire facility with neat, clean rooms that exceed tenant expectations.TASKS & RESPONSIBILITIES:Housekeeping:• Must aware of the Safety & Security fully.• Ensure that all the property will be kept in proper condition.• Ensure and maintain the cleanliness of the building.• Ensure guest rooms assigned are maintained as per the standards.• Ensure that all rooms in the specified floor are serviced and cleaned as per specified schedule.• Establish and maintain seamless co-ordination & co-operation with all departments to ensure maximum cooperation, productivity, morale and guest service.• Interact with guests of the hotel in an efficient and friendly manner.• Inform the Management about any damage or theft in the room.• Supervise and coordinate pest control, schedules in rooms.• Prepare requisitions for all stocks required for the floor i.e. amenities, linen, cleaning supplies and material.• Supervise daily super cleaning and periodical cleaning of rooms. Conduct briefing for Housekeeping attendants.• Ensure that preventative maintenance of furniture, carpeting, equipment and supplies is an on-going process.• Ensure to inform the Management about the irregularities, carelessness, absenteeism and maintenance problems.• Apart from the above, you would be responsible for the upkeep of the following areas:a. All Staircasesb. Corridors of both the towersc. Lobby Aread. Fourth Floor Terracee. Rooms of the rented Apartments• Purchase request related to House Keeping Department• Apart from this no staff members are allowed to entertain the instruction / favour extended by Customers living in free hold apartments.• To reinforce the rules and regulations made by the Management are strictly followed by the occupants in both the towers. Other Routine Responsibilities:• Prepare reports for management information.• Develop and implement Housekeeping systems and procedures• Organize inventories with Accounts and General Store for linen, uniform and fixed assets.• Daily briefing of Housekeepers / Supervisors.• Immediately attending to guest requests and resolving complaint.TRAINING & DEVELOPMENT:To ensure following -• Analyze Gaps• Develop Skills• Monitoring of Performance• Coaching & MentoringEnsure to follow Three (3) Main Objectives:• Develop Standard Operating Procedures• Develop Training• Performance2017-07-19 12:49:09
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SCN Lead Engineer
SCN Lead Engineer
(1-10 Yrs )Thales Middle East |
Manama, Bahrain |
19-07-2017WORK EXPERIENCE REQUIREMENTS: Proven experience in the design and engineering of SCN systems in the Airport domain. Appreciated experience also in some of the following system, CCTV, ACS, PIDS, and Communication Technologies (LAN / WAN, SDH, Radio Systems, PABX ) in the critical infrastructure protection domain. QUALIFICATION & EDUCATIONAL REQUIREMENTS: Master Engineering degree, able to coordinate with external contractors and suppliers. PREFERRED SKILLS: Good technical analysis methodology System Requirement Management Customer facing skills (meetings/presentations) Technical document writing Planning and Reporting skills Thorough work ethics2017-07-19 12:55:53
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CCTV Lead Engineer
CCTV Lead Engineer
(1-10 Yrs )Thales Middle East |
Manama, Bahrain |
19-07-2017WORK EXPERIENCE REQUIREMENTS: Proven experience in the design and engineering of CCTV systems in the Airport domain. Appreciated experience also in some of the following system, ACS, PIDS, and Communication Technologies (LAN / WAN, SDH, Radio Systems, PABX ) in the critical infrastructure protection domain. QUALIFICATION & EDUCATIONAL REQUIREMENTS: Master Engineering degree, able to coordinate with external contractors and suppliers. PREFERRED SKILLS: Good technical analysis methodology System Requirement Management Customer facing skills (meetings/presentations) Technical document writing Technical presentation skills Planning and Reporting skills Thorough and complete work ethic2017-07-19 12:55:55
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Lead Design Architect / Principle Design...
Lead Design Architect / Principle Design Architect
(0-2 Yrs )I-Expatriate |
Manama, Bahrain |
19-07-2017Lead Design Architect / Principle Design Architect
KeyResponsibilitiesandOutlineJobDescription
1. Professional Skills
• Exceptional creative design and architectural knowledge and skills in the development of conceptual drawings and architectural proposals.
• Thorough knowledge and understanding of environmental design matters including energy efficiency and low carbon footprint design. LEED AP accreditation is preferable.
• Advanced understanding of design critique and evaluation processes; setting up and carrying out design reviews.
• Leading and contributing to design reviews and project evaluation meetings.
• Researching project briefs, materials and construction products and systems, including enhancing the office library and using electronic information retrieval systems. Meeting with supplier representatives and maintaining relationships within the industry.
• Preparing design concepts and/or assisting others in the design of major schemes and presenting them to the client and project stakeholders, including for invited competition proposals.
• Producing detailed and design drawings using computer aided design software packages including 2D and BIM technology.
• Researching and developing solutions to complex architectural problems, using a full range of analysis and presentation techniques and software.
• Attending and contributing to site meetings where appropriate.
2. People and Communication
• Liaising with and coordinating the work of consultants and sub-contractors on specific design packages or elements on projects.
• Communicating work and ideas with internal and external teams, including consulting with in-house design teams, external consultants, clients and contractors and communicating instructions, actions and feedback as appropriate.
• Contributing to and chairing relevant internal and external meetings and making notes and following-up actions where appropriate.
• Reviewing and providing effective comments on project documentation and contracts.
• Advanced business English skills; additional Arabic skills are preferred although not essential.
3. Organization and Management
• Planning and prioritizing own workload and that of subordinates to ensure tasks are completed on time and accurately.
• Anticipating problems and taking action to avoid and overcome them.
• Building effective teams; identifying and developing their working processes.
4. Client and Commercial
• Assisting in work winning initiatives including developing bids and proposals; meeting and presenting to new and existing clients.
• Building effective working relationships with external clients and collaborators.
• Ensuring that clients’ needs are met within agreed scope and budgets, including managing variations and defining additional work.
5. Learning and Knowledge Sharing
• Contributing towards the development of the business by delivering project information, reports, drawings and other material of exceptional quality in line with international best practice.
• Keeping up to date with industry trends, innovations and developments and sharing this knowledge with the rest of the team.
• Keeping up to date with own professional knowledge and relevant legislation.
The successful candidate will undertake duties such as those mentioned above and in addition will perform such other tasks as are necessary to properly meet the requirements of this senior position. The successful candidate will also perform, observe and conform to such duties, directions and instructions that may be assigned or communicated by the management from time to time.2017-07-19 14:53:44
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R & D Chemist - Floor Coatings
R & D Chemist - Floor Coatings
(1-7 Yrs )Confidential Company |
Manama, Bahrain |
18-07-2017Our client, a global brand in Paints & Coatings business is looking to hire for their R&D team a Floor Coatings focused profile.
Become part of a leading R&D team of a global organization, with focus on the development of coating technologies and solutions.
Job profile:
As Development Chemist, you will bring to life new technologies and provide Technical Support to the Middle East Floor coatings business.
Key responsibilities:
? Work on R&D projects, with responsibilities for specific project deliverables while maintaining a cooperative, motivated and successful team spirit.
? Perform all the required experimental work in order to successfully deliver R&D projects.
? Design, plan, execute and report technical projects using existing or new knowledge, methods and theories to solve problems, and improve or generate new technologies and processes.
? Perform evaluation and testing of coating systems according to agreed methods, standards and customer specifications.
? Additional activities may include bench marking, testing current and experimental products, developing research and test methods, setting up and calibration of laboratory equipment, building models and prototypes, calculating and analysing tests results and preparing detailed reports with recommendations and conclusions.
? Support Procurement, Production, Technical Service, Marketing and Sales.
? Establish productive work relationships with internal departments and external partners.
? Develop and maintain technical expertise on advances and innovations in research and development.
? Follow all guidelines and Group procedures regarding Quality Management System, Health, Safety and Environment.
? Ensure that high standards of housekeeping are maintained in the facilities2017-07-18 17:49:57
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Senior Architect / Project Manager
Senior Architect / Project Manager
(10-20 Yrs )PACE |
Manama, Bahrain |
18-07-2017? Participate in the development of the project team structure, composition and a project plan in collaboration with the Project Manager
? Develop briefs along with project managers on the cost, resources, establishing a team and get approval from clients on the same
? Conduct interviews with clients to confirm their requirements, obtain additional information and ensure that all design facets of the projects are correctly scoped; develop an insight on how to proceed with the concept design of the project
? Coordinate effectively with other architects and engineers throughout project lifecycles (planning, concept, preliminary, final etc.); review and understand their drawings and specifications to ensure that adequate provisions in their designs are made based on architectural designs
? Develop and design multiple concept design alternatives for the client
? Assist the HOS / Partner/Head of Design in the delivery of presentations to receive approval on the concept design
? Ensure the development of preliminary drawings by formulating a drawing list of the different areas of the building
? Assist the HOS /Partner/Head of Design in getting an approval on the preliminary design from the client
? Assist in the preparation of preliminary cost estimates for concept designs
? Assist in preparing correspondence to clients, consultants, municipal authorities, contractors and other relevant parties, in co-ordination with the Project Manager
? Develop detailed working drawings for the project in order to eliminate subjectivity in the interpretation of the drawings
? Assist in gaining approvals for preliminary designs from the relevant government authorities across the lifecycle of the project
? Ensure adherence to the budgets, timelines and all other requirements associated with the project
? Assist contractors in estimating project construction costs
? Act as a reference point along with the Project Manager for all departments/sections across the life cycle of the project
? Assist the HOS/Head of Design/Partner in ensuring client approval on final working drawings
? Ensure the integrity of the design intent remains throughout the life cycle of the project
? Coordinate with Project Managers and Site Architects to ensure smooth implementation of activities on sitePeople Management
? Provide technical guidance and on-the-job training to draftsmen and less experienced Architects
? Develop and maintain a motivated and stable team
? Recruit staff for Pace in line with the requirements at Pace
? Conduct staff performance evaluations take decisions on career progression
? Identify training and development needs for the staff and agree on the training and development plans
? Collaborate with company management and Human Resources to identify succession plans for all key resources within the company
? Coach and mentor resources to take on higher responsibilities within the firmNote: The job holder may be required to undertake additional duties, which may be reasonably expected and form part of the function of the job.2017-07-18 17:49:57
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Media Account Executive
Media Account Executive
(2-6 Yrs )MEC |
Manama, Bahrain |
18-07-2017In this position …
• You’ll assist in the development and stewardship of all communications plans as well as other initiatives based on client requirements and needs.
You will be accountable for:
• Partnering with the Senior Associate in gathering necessary data for plan development:
• Run marketing & media reports and analyze data, gather costs, create and maintain flowcharts
• Monitor and compile competitive advertising and spending data
• Assist in the preparation and rationale of media recommendations and annual plan presentations
• Assisting the Senior Associate to ensure overall quality and integrity of plans, including:
• Monitor and maintain budgets, budget reports and all other stewardship reports
• Generate paperwork necessary for purchase authorization
• Resolve billing discrepancies
• Analyze plan performance where necessary to ensure success
• When/where applicable: negotiate makegoods, coordinate added value
• Maintain media partner information files
• Partnering with the Senior Associate to establish priorities and manage workload
• Providing timely and accurate delivery of all work
• Assisting in the development of insightful media points-of-view
• Successfully completing required training program(s)
• Demonstrating a desire to create improvement and better outcomes through innovation / approaching things in new ways
• Thinking of new solutions to your work / client challenges
• Contributing to an environment where ‘Innovation as usual’ thrives in everyday work2017-07-18 17:50:03
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Senior Country Manager
Senior Country Manager
(0-2 Yrs )Gulf Connexions |
Manama, Bahrain |
18-07-2017Our client is a leading financial institution looking to hire a Senior Country Manager in Bahrain.
• As a Senior Country Manager you will be responsible to develop and implement the regional Business plan to achieve the annual target and goals in terms of revenue, transactions locations and new products and services, through the development, implementation & follow-up of action plans with the agents.
• You will identify business opportunities and negotiate contracts with potential and existing agents, as well as analyze growth trends and macroeconomic factors of each country to establish and pursue the financial goals and objectives for both agents and the Company.
• You will develop, implement and evaluate strategic plans for the designated countries, and this in close consultation with the regional Managers in order to meet these goals and objectives for each market segment.
• The duties will include effective priority sales target settings and control, budgeting and forecasting, management reports to the Regional Head, effective cooperation and coordination with the marketing, operation and compliance teams in country to ensure joint efforts and common development.
• You will identify and prioritize service quality issues and manage process of improvement as well as provide competition assessment and recommendations for management evaluation and actions.
• You will build a positive working relationship with all levels of the field teams and at all levels organizations.
• You will also be responsible to develop expansion plans, to review/analyze performance and to collect and report competitive data as well as develop new product and pricing proposals2017-07-18 17:50:30
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Operations Manager
Operations Manager
(5-9 Yrs )U&V Management Consultants |
Manama - Bahrain |
17-07-2017Greetings from UandV Management ConsultantsWe are looking for a Operations Manager for a luxury villa resort in Bahrain .Candidates with extensive Hotel Operations experience can apply- Arab Nationality preferred2017-07-17 13:45:35
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Housekeeping Manager (Incharge)
Housekeeping Manager (Incharge)
(3-8 Yrs )U&V Management Consultants |
Manama - Bahrain |
17-07-2017Greetings from UandV Management Consultants .We have an opportunity for the role of a Housekeeping Manager with Luxury resort villa in BahrainCandidates currently at AM / Supervisor level can apply .2017-07-17 13:45:35
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Front office Manager (Incharge)
Front office Manager (Incharge)
(3-8 Yrs )U&V Management Consultants |
Manama - Bahrain |
17-07-2017Greetings from UandV Management consultants .We are looking for a Front office Manager for luxury villa resort in Bahrain .Candidates currently at AM/ Supervisor level can apply .2017-07-17 13:45:39
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Warehouse Manager
Warehouse Manager
(5-10 Yrs )Boxout Express |
Manama - Bahrain |
14-07-2017As a Warehouse Manager for Boxout, you will be responsible for ensuring that you lead and develop the Operational Teams to contribute to the smooth, and efficient operational activities at the Juffair depot in Bahrain, ensuring all KPI's are met and achieved + exceeded.Key responsibilities will include:Management of operational and site costs in line with the site/contract budgets and forecasts;Maximise the performance of the operation by directing the daily, weekly and monthly activities;Support development priorities by providing on-the-job development training programs for immediate team members;Compliance with company and local statutory obligations regarding workplace licensing, Health & Safety regulations;Translate, analyse and deliver customer needs through efficient operations while conducting effective team briefings;Own the Plan Do Review process of the operations and to report on the departments financial KPI's daily/weekly.
Required skills and experience for this role includes:5+ years Management and Supervisory experience;Budget management and cost controls;Succession planning and development of key managers essential;Employee Relations while managing conflicting prioritiesEducated to university degree level with professional certifications in Health & Safety (CILT certification preferable).2017-07-14 14:17:00
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Sales / Admin in a marketing agency
Sales / Admin in a marketing agency
(1-3 Yrs )Gulf Imperial Business Solutions |
Manama, Bahrain |
14-07-2017We are looking for a sales and admin to join our social media marketing agency immediately!
Applicant must have a Bahraini drivers license. The job position comes with a company car, mobile, and laptop, andpreferred to have experience as sales in a digital marketing agency.
Job Scope:
Managing our clients (making sure all invoices are paid and clients are happy)
Receive and reply to sales inquiries by phone call or email
Meet clients and present our services
Day to day office admin
Applicant must be:
Presentable (professional)
Good communication skills, speaks good english
Good organization skills
Job Type: Full-time
Salary: BD250 to BD300 /month
Job Location: Seef Area
Requirements: Bahrain Drivers License and experience as sales in marketing agency2017-07-14 14:45:23
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Young Bahraini Female Arabic Translator ...
Young Bahraini Female Arabic Translator & Customer Service Online Chat
(1-3 Yrs )Gulf Imperial Business Solutions |
Manama, Bahrain |
14-07-2017We are looking for a young Bahraini female customer service and english to Arabic translator to join our Social media creative agency!
Our agency is soshlmedia(dotcom)
Job Role:
Translate english to Arabic social media captions for our social media clients (restaurants, cafes, hotels, and other business in Bahrain Instagram and Facebook Account)
Chat with our customers through our online chat support (in Arabic language)
Job Requirements:
Must be Bahraini Female
Must have an accredited university degree (????? ?????? ????? ?? ??? ????? ??????? ????????)
Must be fresh graduate (not more than 3 years since graduation / with less than 3 years work experience)
Job Salary: BHD 600 per month.2017-07-14 14:45:40
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Magento Developer
Magento Developer
(2-3 Yrs )xs4arabia |
Manama, Bahrain |
12-07-2017Description
Qualification & Requirements:
2+ years of relevant experience as a Magento Developer
Bachelors Degree in Computer Science, Master in Computer Applications, or equivalent.
Specification
2+ years of relevant experience as a Magento Developer
Bachelors Degree in Computer Science equivalent.
Rewards and Benefits2017-07-12 12:13:31
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IT Support Manager
IT Support Manager
(7-12 Yrs )MAJID AL FUTTAIM Cinemas |
Manama, Bahrain |
12-07-2017Job Purpose
To lead and manage the execution of local operational IT activities, in order to deliver the business and IT strategy, in adherence with the VOX HO IT policies and guidelines.
This role would lead, engage, develop, coach and performance manage direct reports across the territories, following the company values.
Role Responsibilities – Including but not limited to;
Strategy & Planning
• Support Majid Al Futtaim Cinemas’ business expansion and growth across the region.
• Support, demonstrate and implement the function’s vision, mission, values and overall direction.
• Effectively communicate the cinema’s strategies, objectives and performance expectations.
Leadership
• Provide strong and effective leadership and mentorship to the multi-site IT Support teams, by fostering a culture of professional development, service and continuous improvement.
• Regularly monitor and assess performance of direct reports to provide constructive feedback and highlight development needs.
IT Support & Operations
• Install and manage the IT infrastructure for the regional offices as decided by the management.
• Ensure continuity of IT operations by implementing and maintaining adequate backup and recovery processes.
• Work closely with HO IT operations team to ensure adherence to central IT policies and procedures.
• Create and manage regional IT budgets.
• Responsible for accessing new hardware requirements and coordinating the procurement processes & performing vendor management.
• Ensure Anti-Virus update management for end user devices.
• Conduct database administrative tasks.
• Ensure adherence to the Support escalation matrix and responsible for the helpdesk tickets raised from the regional offices.
• Provide IT support for the successful opening of new Cinemas.
• Ensure security of all confidential information.
• Frequent travels within the regions for official purposes if required.
• Be abreast with the latest technology in line with regional requirements and provide suggestions to IT HO team.
POS & end user devices
• Ensure 100% uptime of all POS systems and peripherals at all sites.
• Ensure faulty units are serviced and adequate spares are available at all times.
• Ensure proper functioning of all end user devices.
• Implement support and process manuals required for the POS users.
IT Projects
• Initiate, plan, lead, UAT and implement IT projects that would enhance performance and profitability.
• Liaise with HO IT team as well as external vendors, as required, to ensure successful project implementation and delivery.
Audit & Compliance
• Maintain rigorous compliance with IT policies and frameworks, ensuring consistent, clear communication with impacted staff and stakeholders, participating in consultative meetings as required.
• Ensure the IT policies and procedures are being followed across the business.
• Perform periodic audits of business processes and recommend enhancements. Implement IT audit recommendations where ever applicable within the agreed time frames.
• Support the IT Director in due diligence in acquisitions and structural changes.
• Review and conduct periodic audits to ensure that the computer hardware and software inventory is in accordance with the audit recommendations.
• Periodically audit the IT SOPs to ensure compliance and suggest amendments, if any.
• Prepare and present various status reports for the senior management and other stakeholders to enable effective decision making.
• To perform periodic site visits for auditing the health of the IT systems, review the status reports, duly acknowledged by Cinema management.
Reporting
• Facilitate comprehensive management report on IT operations including but not limited to SLA reports, IT health check reports, Backup reports, Audit adherence reports, incident reports etc.
• Responsible for creating technical documents and SOPs to help the generic IT operations.2017-07-12 12:14:10
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Bahraini Kitchen Staff (Commis, DCDP, CD...
Bahraini Kitchen Staff (Commis, DCDP, CDP)
(1-3 Yrs )MAJID AL FUTTAIM Cinemas |
Manama, Bahrain |
12-07-2017overseeing the back of house operations of the VOX Premium cinema product and manage the shift and staff. Responsible for the quality of all food and beverages served including the health and safety, presentation, timing of delivery and temperature.
• To uphold culinary standards in the daily operations
• Where applicable, assist with stock rotation and inventory checks.
• To ensure hygiene policies are met.
• To support the Commis Chefs when needed with training and on the job assistance.
• Give clear instructions to the cooks you are responsible for and check understanding.
• Develop solid working relationship with the FOH team and other departments.
• Report issues or staffing problems to the appropriate manager.
• Ensure the maintenance of the cleanliness and food handling procedures.
• Delegate tasks for the following day’s operation and necessary MEP.
• Be involved with training and succession plans for staff.
• Receive orders from purchasing and understand the quality of produce allowed to enter into the kitchen. Not to receive any produce that is below our standards.
• Assist with any tasks delegated by the manager and participate in activities outside of normal duties with other departments as reasonably requested by your manager/s.
• Ability to work under pressure and run the kitchen. Kitchen management and time management are important.2017-07-12 12:14:14
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Executive Secretary
Executive Secretary
(1-3 Yrs )Sofomation FZ |
Manama, Bahrain |
12-07-2017Executive Secretary
Gender : Female
Job Location : Manama
Visa : Provided by Company
Salary : BD 500 + Accommodation
Experience : Min 1 to 2 years Exp as an Executive Secretary ( Hospital experience )
Start Date : Immediate – someone who can join in a week.2017-07-12 12:14:27
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VIP Service Staff (Waiters/Waitresses)
VIP Service Staff (Waiters/Waitresses)
(1-3 Yrs )MAJID AL FUTTAIM Cinemas |
Manama, Bahrain |
12-07-2017Waiter/Waitress ensures that guests have an enjoyable dining experience by providing quality customer service. Waiter/Waitress works in the front of the business taking orders, serving food and drinks, and removing dinnerware from the table in a timely manner.
Role Responsibilities–Including but not limited to;
Service
• Follow MAF Cinema’s Service Steps to deliver a consistently high level of service to all guests. Follow the Gold/Theater Standard and lead by example
• Meet & Greet the guest, assist the guest in making menu decisions based on the recommendations given by
• Maintain complete knowledge of all menu items, specials, and non-alcoholic selections available in the restaurant
• Maintain complete knowledge of table/seat/station numbers, proper table set up, room & cinema capacity, hours of operation
• Take guests to cinema and assist in seating at cinema
• Extend courteous departures as guests leave the restaurant
• Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc.
• Communicate with the kitchen regarding menu questions, the length of wait, recook orders, and product availability
• Maintain cleanliness of work and guest areas by clearing, collecting and returning food and beverage items to proper area
• Present physical and accurate check to guest and process payment.
• Be familiar with the operation of Vista system and manual system procedures
Team
• Respect all fellow team members and treat as equals.
• Provide assistance to others where possible regardless of which department is listed on the roster
• Ensure the maximum amount of time is spent in front line operations as a support and role model for the Customer Service team
• Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees
Health & Safety
• Abide by policies & procedures listed in MAF Cinemas health and safety management program to ensure a safe environment for guest, colleagues, and self
• Be knowledgeable regarding the entire F&B offering with respect to dietary requirements
• Report accidents, injuries, and unsafe work conditions to manager
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects in excess of 50 pounds with assistance
Food Hygiene & Handling
• Follow food hygiene policies to ensure all food & beverage served to MAF Cinemas guests is safe and free of contamination.
• Ensure that all Safe and Sound food handling manual guidelines are fulfilled at all time
• Ensure that all produce is labeled correctly and FIFO is executed
• Adheres to and reinforces all standards, policies, and procedures (SOPs, LSOPs, etc.)
Suggestive Selling & Upselling
• Utilize suggestive selling and upselling skills in all areas of the cinemas to maximize each transaction
Cash Handling
• Follow MAF Cinema cash handling policies to ensure all guests receive the correct change and minimize short/over for every shift
• Ensures that the POS system is in place and properly implemented
Administrative Duties
• Be aware of the correct procedures on performing EON, programming, petty cash, cashier balancing, etc. and ensuring these procedures are done in a timely manner
• Ensure that all tasks are given by the Gold /Theater Manager/Asst. Mgr. are fulfilled2017-07-12 12:15:27
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