HeadofATMReplenishment&FirstLinesupport - 2863406

GulfInternationalBank
  • HeadofATMReplenishment&FirstLinesupport Jobs in Khobar - 2863406

    GulfInternationalBank
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2863406

Job Description

Ensure the implementation of Standard Operating Procedure in Operation
Identify GAPS and Introduce controls to reduce Operational Risk
Monitor the processes and their results for continuous improvement
Participate in Process re-engineering activities
Design ATM replenishment schedule with Security company and cash movement with cash center
Ensure the 100% availability of all ATMs
Ensure the DR setup is in place for ATMs
Define SLA with vendor for maximum up time
Coordinate with vendor for schedule maintenance and first line support to ensure best customer service for GIB and other banks users
Arrange with vendor the deployment of new ATM products
Active member of SPAN committee and ensure compliance with SAMA standards
Prepare monthly reports for management and improve the Operations rating
Support the Implementation of banks strategy
Prepare and evaluate staff Key performance Indicators and midyear reviews
Arrange inter department training for staff and initiate career growth opportunities

Profile Summary

Type:Company Job

Eligibility:Bachelor's degree / higher diploma

Role:Accounting/Banking/Fin ance

Industry:FMCG/Foods/Beverage

Salary:Unspecified

Function:ITES / BPO / KPO / Customer Service / Operations

Deadline:15th Oct 2024

Company Profile

Not Mentioned



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